Executive Twin Bed
Check availability

Reviews of St Laurn Koregaon Park Pune

4 out of 5
St Laurn Koregaon Park Pune
15 A Koregaon Park Road, Pune, Maharashtra

Reviews

6.6
Rating 10 - Excellent. 12 out of 90 reviews" "
Rating 8 - Good. 31 out of 90 reviews" "
Rating 6 - Okay. 21 out of 90 reviews" "
Rating 4 - Poor. 18 out of 90 reviews" "
Rating 2 - Terrible. 8 out of 90 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

9.0/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Achsa

Liked: Staff & service, amenities, property conditions & facilities
Had a lovely stay!
Stayed 1 night in Apr 2024

6/10 Okay

KOJI

Business traveller
Stayed 1 night in Aug 2023

10/10 Excellent

Gursimran

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was super friendly.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Too expensive and NOISY
After more than 10 hours driving (almost 5 hours in a terrible trip from Mumbai to Pune) and 3 flights from Europe, I arrived at hotel around 8.30AM and I asked if the quiet room which I paid for is ready. I told that I am VERY tired and if the room is good I will stay at least one week (I am still in Pune). They told me that I need to wait. I was waiting so much that I even fell asleep couple of times on the chair. Finally, after 10AM I could go to the room after I paid something at reception thinking that it was local tax, since for the hotel I paid couple of days before. Even being very tired I could not sleep because of crazy noise from street (tipical in India to have the hand bonded on horn buton). I thought that I will sleep well during the night. No way! Even the room was at last floor, it was impossible for me to sleep because it was just above the main Street. In the morning I asked at reception to change my room and they did it quite fast. It was a little better than first one but still noise, old, not working TV (like first one). I just refused to stay longer than booking since they also increased the price. For half amount of money you can have MUCH better rooms in Europa and QUIET ONES IN CIVILIZED cities. So BE SURE you arrive at hotel when checkin starts, since for couple hours earlier they charged me with 1200 rupees (as early check-in). Please double check if breakfast is INDEED included when you book online the room!!! I had this 'nice' surprise.
Stayed 2 nights in Jan 2020

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Decent stay, a very short one
Stayed 1 night in Mar 2019
Response from Reservation on Apr 26, 2019
Dear guest, thank you for staying with us and for sharing your experience. We were pleased to know that you got the excellent service from our fellow team members, we are really proud to have them here. We have taken a note of your observations when it comes our service. Thank you for staying at St Laurn Hotel Pune and we hope that you will consider us for your next business trip. We eagerly await the opportunity of welcoming you once again to St Laurn Hotel, Pune.

4/10 Poor

Chris

Disliked: Staff & service
Stayed 1 night in Mar 2019
Response from Reservation on Apr 26, 2019
Dear guest, thank you for staying with us and for sharing your experience. We were pleased to know that you got the excellent service from our fellow team members, we are really proud to have them here. We have taken a note of your observations when it comes our service. Thank you for staying at St Laurn Hotel Pune and we hope that you will consider us for your next business trip. We eagerly await the opportunity of welcoming you once again to St Laurn Hotel, Pune.

8/10 Good

Amit Antony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Reservation on Jul 6, 2018
Dear Guest, Thank you for your stay with us and for sharing your experience with other travellers. We were pleased to know that you got the excellent service from our fellow team members, we are really proud to have them here. We have taken a note of your observations when it comes our service. Thank you for staying at ST Laurn Hotel Pune and we hope that you will consider us for your next business trip! We eagerly await the opportunity of welcoming you once again to St Laurn Hotel

8/10 Good

Ankita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Reservation on Feb 27, 2018
Dear Mr. Ankit , Greetings from St Laurn Pune !!! We are glad to read that you had a pleasant stay with us during your visit to Pune. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service. We will continue to strive to add more value and comfort to your future stays. It was certainly a pleasure for us to be at your service. We eagerly await the opportunity of welcoming you once again to St Laurn Hotel.

6/10 Okay

Chris, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great food but old and tired property
The staff were very good, the food was excellent, the property was tired and old. No shower door, insufficient toilet paper and no facial tissues The check out was slow
Stayed 4 nights in Jan 2018
Response from Reservation on Jan 19, 2018
Dear Sir, Greetings from St Laurn Hotel Pune !!! Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We have taken your feedback seriously with our management for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. We would certainly make the necessary amendments in the respective areas so as to let our valued guests have a pleasant experience and always maintain confidence in the services of our hotel. We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve. With renewed apologies.

4/10 Poor

queenanne, pune

Disliked: Staff & service, property conditions & facilities
In business park pune
Excellent security. Reception staff speak very little English not very helpful. We asked for taxi which was apparently ordered it never arrived had to wait over an hour for one to eventually turn up. No western food in buffet although they say a mix of Indian and western. Everything too spicy for us. A girl in the buffet fortunately made us some special soup and chicken which was good of her. I think she did this because we wrote on survey about the spiciness of the food. Room ok but needs refurbishment mirror fell off wall. Overall ok but they had no maps to offer of Pune and no suggestions of sites to visit. Could be a lot better!
Response from Swati Kharat on Apr 16, 2017
Dear Madam, Greetings from St Laurn Pune !! Thank you for your feedback and your stay with us. We really apologies for the inconvenience. We have noted the comments and forwarded to the concerned team for necessary changes. We would await your future stay with us.

4/10 Poor

Raheel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Pathetic Hotel!!!
Rest nothing seemed to be even worth the effort. Firstly the charged my credit card even before I reached the Hotel. When I called to ask them, I got a rude and arrogant reply that it is a "Hotel Policy". I told them that I would like to pay by cash, but they insisted that they would charge my credit card which was only a booking requirement as per Expedia. The Food was something you get at a bad roadside food stall. The Waiters and the Front Desk Staff were as rude and arrogant as if they were doing me a favour. The experience was like staying in a highway motel.

2/10 Terrible

RB, Mumbai & New york NY

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A/C, Drainage and refrigerators in any of 5 rooms
A/C, Drainage and refrigerators in any of 5 rooms we were moved to Did not work. Too many staff but they were limited to what they could do. Best part was quality of buffet and bell captain & Door man. All of this was over & above roaches visiting your washrooms daily, We used the hotel to house the luggage & shower & get ready for the wedding we went to Pune for. We were sleeping with families staying in the hotel next door. Go figure.

4/10 Poor

Akshay, New Delhi

Disliked: Cleanliness, property conditions & facilities
Average hotel. Average rooms. Overpriced rent.
Dirty Walls, Broken shower glass partition and half the menu in the restaurant for in-room dining was unavailable. Check in was delayed for 30 minutes as the room was not ready.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room was disappointing. Stayed at other budget hotels in India and this hotel's facilities / rooms require some serious upgrade. Look elsewhere.

8/10 Good

leslie , Mumbai

Liked: Staff & service, property conditions & facilities, room comfort
Location is good but reminders to clean room
Good hotel for stay for one/two day. Buffet table for breakfast and lunch/dinner to have more selective spread. In between the tables ie one table and another to be more space.

2/10 Terrible

Harsh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ONE WORD PATHETIC
Response from General Manager on Nov 12, 2016
Dear Guest, Greetings from St. Laurn Business Hotel Pune...!!! At the very onset please accept my sincere apologies for all the inconvenience caused.It is feedback from esteemed guest like you that helps us in striving for a better product and service. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at St Laurn Hotel Pune and provide you with an experience that you rightfully expect from us. Warm Regards Rashmiranjan

8/10 Good

Sankalp, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at good location
Hotel was good with close proximity to osho meditation centre, german bakery and major restaurants and malls of pune. Airport is 20 mins drive from the hotel. facilities at hotel were good wrt business stay and breakfast was also good.
Response from Rashmiranjan on Nov 12, 2016
Dear Mr. Sankalp, Greetings from St. Laurn Business Hotel Pune..!!! Thank you for your wonderful feedback. We are delighted to hear that you had a pleasant stay with us and liked the overall quality of accommodation, the service extended by our staff around the hotel. We once again thank you for your feedback and truly look forward to welcome you again at St Laurn Business Hotel Pune. Warm Regards Rashmiranjan

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Vijay Anand

Disliked: Staff & service, property conditions & facilities

8/10 Good

Madhu, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improvement in guest relations
the stay was absolutely fine and very comfortable. however one feedback is to improve the quality of front desk activities. While the staff are helpful, they are not necessarily customer centric.
Response from General Manager on Sep 5, 2016
Thanks for your feedback !!! we will try to rectify this issue and also try this issue will not happened to another guest.

8/10 Good

Ping Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Will always come again.
Excellent!

4/10 Poor

Dipak, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception unprofessional. No room card keys. Checkin inefficient

8/10 Good

Verified traveller

Liked: Staff & service
Air conditioning was not so effective, even after
Checkin time is too late it should be morning 10 am

8/10 Good

Vijay, Chennai

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay. Close to airport and osho ashram . Overall value for money. Will surely stay here again on my next visit
Dear Guest Thank you for your wonderful feedback. We are delighted to hear that you had a pleasant stay with us and liked the overall quality of accommodation. We once again thank you for your feedback and truly look forward to welcome you again at St Laurn Hotel Pune

8/10 Good

Ian, Peterborough

Liked: Cleanliness, room comfort
Overall really good value
Overall really good value but primarily a business hotel. Location is great for getting around Pune and Korean park area. As a business hotel it did have an impersonal feel and a few smiles from the reception staff wouldn't go amiss. Breakfast buffet was really good (although they make awful runny porridge!). WiFi was often slow. The pool and gym are being revamped and should be great when finished. Reception have a habit of serving business people in priority to other guests. However a really good price so can't really complain too much.

6/10 Okay

ARUN

Disliked: Cleanliness, property conditions & facilities, room comfort
business hotel with an economy hotel "attitude"
ground floor restaurant had good food at reasonable prices and good service.the room was a let down,eventhough the room size was good.toilet leaked,walls had dampness and begging for a repaint

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expect a 3-star in a great location
Disappointing rooms and infrastructure. Mouldy smell. Good facade and great location. Not recommended for a luxury stay.

6/10 Okay

Ravindra

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please avoid if you have other options
Location is very good but some of the issues are as follows: 1. They ask for upfront advance payment (experienced it first time) 2. Staff at reception shows attitude and are indifferent 3. Bed was not comfortable you can feel the springs 4. Towels are smelly and if you forget to read the newspaper (which comes late), they take it away
Response from Rakesh Roshan,General Manager on Oct 11, 2015
Dear Guest, Greetings from St Laurn Hotel Pune !! Thank you for taking the time to post a valuable feedback on your recent experience at St Laurn Hotel,Pune,At the very onset please accept my sincere apologies for all the inconvenience caused . Nothing is more important than regaining your trust

10/10 Excellent

Prasad, Pune

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
It was very nice..we enjoyed but in my room at some places colour was dull and some patches were placed.

6/10 Okay

MM

Disliked: Room comfort
Bathroom in bad shape

2/10 Terrible

Akshay, Lucknow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience at St. Laurn Business Hotel Pune
It was my worst Experience till date..

8/10 Good

Nitasha

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Jitendra, Ahmedabad

Liked: Property conditions & facilities
Hotel it self is good.
Hotel is self is very good but staff behive is not good. When i ask soneyhing about my debit card he talk like i am not a coustomer. So please train your staff well.

6/10 Okay

Amit

Liked: Cleanliness, room comfort

6/10 Okay

Hitendrakumar

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience - Good Ambience
Worth of the pay for this hotel...Very osum Breakfast was osum..room was very good

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
“Great Location....That's About It!!!”
So I had booked my cousin and us at the St. laurn Hotel over the weekend as we got a good deal and it is centrally located bang on Koregaron Park. Since we were to be travelling around the city throughout the day, i thought to give this one a try. But it was my BIGGEST mistake. Let's start with the good stuff :- the hotel is well located, the rooms well furnished and the pool is nice. But that's where it all ends, once in the hotel the RUDE staff in the lobby just gave a sign of things to come, their didn't care much. Secondly, we were asked to reserve a table at dinner/lunch else we would not be allowed to eat our meal at the restaurant - this despite them leaving a few tables empty for "outside guests"; talking of which they misbehaved with a guest who came to visit us by saying "sir we will not allow you to go up to the room (this despite my cousin allowing him to come up)" then at breakfast the staff showed my guests the watches sayign its 1025 please finish breakfast quickly and showed him the watch. Moving on he told my guest "we do not like outside guests visiting hotel guests". By the pool when my 5 year old niece was swimming there was no lifeguard nor was there any staff to help us with towels. So someone had to go down to the lobby and request for towels. In the room they were reluctant to give an extra towel or more soap. The staff treated us as if we were staying there against their will, the GM too wasn't very helpful GUYS AVOID THIS PLACE AT ALL COSTS

6/10 Okay

Prashant, Delhi

Business hotel at heart of Koregaon Park.
St. Laurn is located near Koregaon Park area and at walking distance to Osho ashram. The propert is around 8-10 years old and I could sense the sign of aging in room. Overall, low price and excellent location and access to near by area makes it worth a stay.

4/10 Poor

Malcolm, Goa

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
well thought when built..sad after that..
The rooms are well appointed and one can easily tell that the owners have put in a lot of effort and thought into what all should be available in the room, sadly there was no care taken. The rooms were filthy, dust everywhere, the AC vents were clogged with the dirt, fittings & ledges not cleaned for days, thinned out bed linen, on the first day the entire set of towels i.e. bath, hand & floor was available, on the 2nd day there was only one bath towel placed. My baby spilled some milk on the floor & when I called housekeeping there was a very impatient man who answered and told me that nobody was available at midnight. Only after calling reception did they manage to send somebody to the room. The attendant came with a dirty rag, wiped the floor and left, the floor was really sticky but we didn't bother calling anybody up again and just cleaned it ourselves. The safe was locked probably by the previous guest who checked out. Maintenance came picked up the safe and placed another one, that is when I realized that the safe wasn't even bolted in place. How could anyone place their valuables after seeing this? The breakfast and the restaurant though was very nice for those who love a good Indian breakfast. Look out for the staff especially the housekeeping who will keep hovering until you tip them even if they have really provided you any service. The WiFi is bad and keeps on disconnecting whilst you are working.

4/10 Poor

kiran, m

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience at St Laurn Hotel
Poor maintainence, food and drinks very expensive. Staff unresponsive not worth a stay.

4/10 Poor

shilpi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

PRASAD, NAGPUR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic Hotel
Hotels ac are in bad condition . I was there for 2 nights and in total 8 rooms All had problem with AC AC maintenance staff is not up to the mark. As well as the front desk experience is not good They made us wait for approx 20 mins as they didn't had the confirmation form Hotel.com The breakfast is pathetic. Hotel is not recommended....

8/10 Good

Ayaz Amir, Mumbai

Liked: Staff & service, room comfort
pool on rooftop
Its a nice hotwl centrally located.

8/10 Good

Tarak, London

Liked: Cleanliness, staff & service, property conditions & facilities
Central Location, Good food, Decent room
The rooms were good and clean...but the finish of the build quality is not good.. The hotel from photo appears to be a luxury hotel, while in reality a bit of maintenance is required... The room was not cooling initially, as the technicians probably had kept the duct flow low to save power..later they opened the duct and it was calling well. The buffet lunch and breakfast if both good and choice plenty.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good location, basic infra not upto standards
Hotel room was ok, basic necessities were missing. E.g. no hand towels were provided. When we checked in at 2 PM the room was very hot and it never cooled down till 5 PM and had to bear the heat in the warm room.

8/10 Good

Dev, Hyderabad

Liked: Staff & service, property conditions & facilities
Centrally located hotel
Over all its a good hotel. It is centrally located. Breakfast spread is good.
Response from Swati on Apr 2, 2016
Dear Guest, It is our earnest endeavour to ensure that our guests have a memorable experience and I am delighted to know that you had a wonderful experience at our property. We greatly value your patronage and look forward to welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sano, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Budget Hotel
The Hotel is well maintained and the staff are courteous & helpful. Food is decent and the buffet spread is good for the price (there was an offer for lunch buffet for INR 300 net). The rooms are big and the room has a locker, complimentary tea/ coffee, ironing board, adjustable A/C temperature and flat screen TV. The bathrooms are well designed with bath tub and separate shower area. Since this Hotel is in good demand, they would not agree to a late check-out. Close by is the 'German Bakery' and other eateries.