Exterior

Reviews of Pahala Plantation Cottages

3.5 out of 5
Pahala Plantation Cottages
96-3208 Maile Street, Pahala, HI

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 338 reviews" "
Rating 8 - Good. 104 out of 338 reviews" "
Rating 6 - Okay. 46 out of 338 reviews" "
Rating 4 - Poor. 25 out of 338 reviews" "
Rating 2 - Terrible. 30 out of 338 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was a complete disappointment. The host placed us in a different location than what we booked, claiming it was an 'upgrade,' but it was far from it. The place reeked of being stuck in the 1900s, with outdated furniture that was incredibly uncomfortable. The kitchen felt creepy and unkempt, and to top it off, the shower had a noticeable hole covered in duct tape. It's unacceptable to market this as anything other than a rundown, subpar accommodation. Avoid at all costs."
Stayed 1 night in Apr 2024
Response from J on Apr 12, 2024
The place is an historic building and often enjoyed be university, church and family groups who like history. It was an honest upgrade to a place that rents for twice the rate of the smaller unit and we could have moved the guests back to the smaller unit if they had asked. As you can see other recent guests rated 4 and 5.furniture made of Koa and other Hawaiian woods and Hawaiian quilts and bamboo floors are treasures we appreciate.

8/10 Good

Lourdes

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the lady of the house was very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The home was unpretentious, large, and full of light from big windows. It had 10' ceilings and wainscoting. Mature landscaping outside, situated across the street from a grocery and pharmacy. Easy living. Julia, our host, even brought a few laundry pods for us.
Stayed 2 nights in Mar 2024

8/10 Good

Johnny

Travelled with partner
Liked: Cleanliness
The history of the building we stayed in was unique. The layout and furnishings were rustic and gave a lived in feel.
Stayed 4 nights in Mar 2024

2/10 Terrible

Tamra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The communication with Julia was excellent but…… The house was so gross & unlivable. They need to tear that place down. It’s full with bugs and bugs on and beds. There’s barking dogs & lit ones where you cannot sleep at all because they are barking all hours of the evening and night. There’s no restaurant in the town either. It was awful!
Stayed 7 nights in Feb 2024

10/10 Excellent

Joy, Anchorage

Liked: Cleanliness, property conditions & facilities
The property was beautiful and the original plantation mansion had so many nice original features. It was a wonderful place to wake up to and enjoy coffee on the wraparound porch and enjoy the beautiful birds and nature sounds. I loved it!
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
EXCEPTIONAL EXCELLENCE of service, communication & personal aloha. TYSVM to the kind hosts who were thoughtful enough to concisely communicate what food options are available in this very small country town. We would have been stuck without it, so we shopped for our meals. Thanks to their FULL kitchen (including all pans, plates, silverware & even spices & dried tea). SUPER GENEROUS & we felt as if we were staying in someone home. MAHALO TYSVM & MAY GOD RICHLY BLESS YOU!
Stayed 1 night in Feb 2024

4/10 Poor

Jay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First the Good: Our cottage had a lot of room - two bedrooms, a kitchen, a large living room, along with a kitchen and a laundry room. The washer and dryer were quite new and very good. It's also in a pretty good location - the Volcano National Park is quite accessible as are the attractions in the other direction including Green Beach and the Southernmost point. The Not-So-Good: This is an old place. Not sure when it was built but the standard of construction and upkeep is not high. The place was dirty, including cobwebs all over the place, inside and out. My feet felt dirty just walking barefoot around the inside of the house. A window pane in one of the bedrooms was missing. Not broken, just missing. Plus we shared the house with a lizard or two who can freely come and go beneath the large gaps around the doors. And, unfortunately, the morning we left someone stole the plastic cover from one of the rear view mirrors on our rental car. So that make me think the security of the neighborhood is not very good.
Stayed 3 nights in Feb 2024

6/10 Okay

Christina, Chico

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The good: the house itself was big and cleaned. The beds were comfortable. The owner was communicative and friendly until we started complaining. Provided laundry service one day during our week. Made sure we had everything we needed to cook and live for the week. The bad: we had expected a plantation with crops all around. This property is basically in the middle of town. No crops visible. The houses behind ours had what looked like fighting roosters and lots of dogs. They BARKED and COCKADOODLED all night long. Every day. No break. Though I must admit after the 3rd day I slept through it. The house was termite infested so many of the drawers were coated in termite dust making them unusable. The bed covers also had some kind of tiny round bugs, not bed bugs according to google. The shower stall was clean but about to fall in from either rot or termite. This place would be great without all these issues!
Stayed 7 nights in Dec 2023

8/10 Good

Ric

Travelled with family
Liked: Cleanliness, room comfort
Peace and Quiet ....
The picture displayed is not what it looks like. The property owner was very communicative and pleasant. The property itself needs renovations, i.e., venetian blinds, ceilings, lamps, over head lights. Over all, it was great to be able to cook, do laundry, and parking is just at the front door. Great internet and Cable TV after a young lad came over and fixed the cable modem to the TV. The town is very very country. Everyone is in bed by 9PM. You need to go grocery shopping BEFORE getting there as there is only a LONGS Pharmacy, Bank of Hawai'; and the US Post Ofice at the corner block. Property is located across the Catholic Church and Catholic Cemetery. Ka'u Coffee Mill is up the street, about 2.5 miles from this location and was a pleasant tour on how KONA Coffee is originated and made.
Stayed 3 nights in Dec 2023

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Julia is great to work with. We rented a small cottage, but got a huge plantation house all to ourselves. Amazing place. Closer to Volcano National Park than Hilo.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, far from restaurants but everything in the area is.
Stayed 2 nights in Dec 2023

6/10 Okay

Vicki

Stayed 1 night in Dec 2023

10/10 Excellent

Kandice

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay at the Plantation. Truly a hidden gem. These properties are beautiful. The walls truly tell a story of days gone past while you’re resting, rejuvenating and enjoying connecting with your loved ones. Every building is designed uniquely and is one of a kind. We hope to back for a longer stay in the future.
Stayed 1 night in Dec 2023

8/10 Good

Carmen

Stayed 1 night in Nov 2023

8/10 Good

Angelique

Liked: Cleanliness, amenities, property conditions & facilities
Let your customers know there’s like 20 dogs next door that bark through the night, I left early due to this. I will no recommend this cottage at all.
Stayed 3 nights in Nov 2023

2/10 Terrible

tamara leigh

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2023

2/10 Terrible

Dale

Travelled with family
Place was so sketchy we decide not to stay the address was not on the door and they said they would leave on a light. Everyone had on lights. Dogs barking chickens crowing. Sketchy people all over. Didn’t feel comfortable so we left. Would like to get a small refund but we’ll see.
Stayed 1 night in Oct 2023

8/10 Good

Trevar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a unique plantation style house. It is very spacious and filled with beautiful antique furniture. It has a full kitchen and dining area. The porch out front is an amazing place to relax in the evenings.
Stayed 1 night in Oct 2023

4/10 Poor

sally

Travelled with family
Disliked: Room comfort
Cocoa doodle do! Bark bark bark
Neat cottage which could be nice with some simple updates and quality beds and bedding. Beds were old and poor quality, sheets don’t stay on and no mattress cover do on a bare old mattress (yuck). Bathroom smelled of pee, maybe was the rotten floor. Main issue is the roosters and the dogs. Unless you’re deaf you won’t be able to sleep.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
For the age of the place,it's in great condition. I like the patina and the comfort of older places. Private and comfortable.
Stayed 9 nights in Sep 2023

10/10 Excellent

Bart

Liked: Cleanliness, property conditions & facilities
Old heritage style maintained house, very much in style,
Stayed 4 nights in Oct 2023

10/10 Excellent

Nancy Vivian, LA VERNE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a very interesting property that allows to experience traditional living in the islands. It may not be for everyone, but if you understand that this is not a resort stay you will find it charming. It reminded us of the type of accommodations that you find in the rural areas of Europe. We had made reservations for a 1 bedroom cottage but got a 3 bedroom house instead. It had windows all around and ceiling fans that kept it nice and cool. Julie was very accomodating and graciously allowed us to store our food in the refrigerator much earlier than our check in time. We did stay only 1 night and went back to our timeshare because they didnt have any vacancies for that night :( but it worked out really for us. It is not far from the Volcano National Park.
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Victor, Los Angeles

Stayed 1 night in Sep 2023

4/10 Poor

Kathleen

Travelled with partner
Stayed 1 night in Aug 2023

10/10 Excellent

Corrie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Clean & quaint home with a relaxing vibe.
Last minute reservation because the nearby campground was closed to high wind. Julia provided excellent communication and assistance with directions. The TV didn’t work, however I was able to stream video from the provided Wi-FI connection. Fantastic experience in an plantation style home. Would absolutely stay here in the future.
Stayed 1 night in Aug 2023

8/10 Good

Micaela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
So, we stayed for five days and I have to say that even with a few hiccups, we enjoyed the stay. You are staying in the jungle in Hawaii, if you expect not to see geckos and bugs then go somewhere else. This is part of the area, part of the expirience and you kind of just need to realize that older plantation houses in the jungle are just that. It had everything we needed and lots of space. I would stay again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Anita, Waianae

Stayed 2 nights in Jul 2023

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is convenient place to stay while driving around Big Island. For its price, it is very good place to stay, with full size washer and dryer and kitchen (except dishwasher) There are no stores or restaurants in the area, so it is advised to bring your own food for breakfast, etc. (there are restaurants in Volcano Village, approx 30 minutes away). Lots of animal noises (frogs, birds) which give you the feeling of being in a tropical rainforest (which it is) and lizards and insects are to be expected in that environment. The caretaker was very responsive when we texted her, and brought us what we needed.. This is not a luxury resort, it is a inexpensive cottage that is convenient to Black sand beach and Volcano National Park, great for families that prefer more space than to share a single hotel room...
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Pink eye and dead bugs
This was by far the worst and most filthy place I have ever stayed. There were ants on the walls, counters, floors and the table. There were 15+ flies in one of the bedrooms. The floor was so dirty my children’s socks were disgusting within 2 hours of walking around the house. We booked a 1 bedroom cottage and ended up being sent to a different location which was a 3 bedroom duplex. There were dead bugs in the silverware drawers and every single surface in the house was dusty and dirty. The blinds were broken, the bathtub has a hole on the outside. On top of it all, my daughter ended up with pink eye after sleeping in the bed. We were so exhausted from traveling we didn’t spend much time evaluating the beds and just put our sleepy kids to bed. There were dogs barking all night, roosters and dogs that woke us and our toddlers up at 4:30/5:00 am. This is by far the worst place we have ever stayed. I’ve slept in €15 hostels that were more comfortable and cleaner than this place. I don’t know how there are positive reviews for this place. Had we not been so worn out from traveling, we would NOT have stayed here.
The actual place we were sent to
Stayed 2 nights in Jun 2023
Response from j on Jun 25, 2023
Not sure if this was a termite swarm. Will pass on to our staff. We often give folks more than one bedroom when their reservation includes children as well as themselves, even though they may have paid for only one bedroom for entire family. We did not change where you were booked. We provide the best unit available on day of arrival for size of party.The bookings are not for a specific unit. Again, we are not happy that you did not enjoy your stay here. We would have moved you to a different cottage if you had let us konw you were unhappy. This is the first we heard about your situation.

8/10 Good

Dennis

Travelled with family
Liked: Room comfort
Memories of the past.
Reminded me of my Tutu house. It’s an older home but it served its purpose which I am very grateful for. My family had a place to stay while visiting family.
Stayed 1 night in Jun 2023
Response from j on Jun 25, 2023
Thank you for appreciating historic Pahala and its unique wooden houses from sugar days.

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, excellent communication, very spacious and comfortable
Stayed 1 night in Jun 2023
Response from j on Jun 25, 2023
Mahalo Jerry. Glad you enjoyed this historic home in Pahala.

10/10 Excellent

ELAINE, Athens

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a unique, historic, interesting property and a wonderful host! We had a great time there and would love to return someday.
Stayed 1 night in May 2023
Response from j on Jun 25, 2023
Mahalo for appreciating this local neighborhood and the teachers cottage where you stayed. It is definitely old Hawai'i in a real Hawaiian neighborhood.

2/10 Terrible

Giulia

Disliked: Cleanliness, amenities, property conditions & facilities
I think I have never seen such a dirty and old house. maggots and worms on the beds and light fixtures, dead midges near the shower and cockroaches. The sheets had a terrible smell. Stay away from this property
Stayed 1 night in May 2023
Response from J on Jun 25, 2023
There may have been a seasonal termite swarm in the neighborhood attracted to the lights in the house. No midges, maggots. Sheets were just changed. I we are unhappy that you were unhappy the one night you were here. We do our best.

2/10 Terrible

Danita

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Susanne

Liked: Property conditions & facilities
Really neat cottages. Love the decor. Management was very responsive to my concern/allergy and moved us to a less buggy unit.
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with group
Rustic vibe
This was the most affordable option for our trip to Volcano National park (30min away). And we wanted a bit of a laid back, cottage vibe to our stay. The unit we stayed in is spacious, a 3 bedroom house with full kitchen. Some things to note, when we arrived it was after dark and the sounds of agressive dogs in the neighborhood had us terrified. In the daylight it was easy to see dogs were fenced in, but are close to the property and very loud all through the night. There were earplugs provided. The bathroom is accessed only between two of the three bedrooms. The kitchen had a good amount of cooking tools, but lacked a few basics a hotel would have (coffee/filters). The beds were cozy, on the firmer side.
Stayed 1 night in Mar 2023

2/10 Terrible

Jean

Travelled with family
Disliked: Property conditions & facilities
The picture is not what we wer offered to stay in. We got a 1940's house that was next to chickens and dogs that made noise all night. It is implied in the ad that the cottages are onthe same porperty as the main house and they are 2 blocks away.
Stayed 2 nights in Feb 2023

8/10 Good

Mary Jo

Travelled with family
Liked: Cleanliness
It was a very inexpensive Stay. The place is more set up for college kids looking for a bargain and it is located very close to volcano national park. It was very clean, and felt very old world plantation style. The host was very communicative and flexible with our arrival. It met our needs. Many rooms many beds Lots of places to sleep. Uncomfortable mattresses.
Stayed 1 night in Feb 2023

8/10 Good

Rosa

Stayed 1 night in Feb 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a charming and spacious cottage with full kitchen that was formerly teachers' quarters for the plantation. The proprietor (Julia) is communicative about check-in instructions, super friendly, and accommodated our request to use laundry facilities. Would stay again, especially if visiting Volcanoes National Park, Punalu'u black sand beach, and Papakolea green sand beach.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was super happy with this place it was way more better then I expected had everything I needed I felt like I was home I highly recommend it close to black sand beach and the volcanos
Stayed 1 night in Jan 2023

6/10 Okay

Liana

10/10 Excellent

DOROTHY, AVON

Stayed 1 night in Jan 2023

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Communication from the property manager was not good. Arrived a little early to the small town with no instructions on how to get to the property. Address per Expedia went to their office but nobody there. Called the number and the gal didn’t return my call until about an hour later. She said she texted instructions but neither I nor my wife received the text. Gave her my number and she said she would text instructions while we were having lunch waiting to get in at a nearby town since absolutely no restaurants in Pahala (only small grocery store and drug store). By the time we drive back there, still no text (about another hour later). Finally got in touch and she gave verbal instructions on the phone and we did find the place. Right away noticed neighbors with broken down cars in front yard. Didn’t look super safe. Also heard roosters crowing a lot, which several people commented on in the reviews I later discovered. Inside was ok…but older house. My wife wasn’t completely comfortable there when looking around. Ultimately we decided we didn’t want to stay there and left after 20-30 min. Called the manager to see if we could get any kind of partial refund. She called late afternoon the next day while we were out of service range. I texted back when I could and explained issues. She never responded again. Out $400 :(

2/10 Terrible

tali, van-nuys

Stayed 1 night in Jan 2023