Title: Marsai Hotel Boutique - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Marsai Hotel Boutique Adults-only hotel with a 24-hour front desk and an outdoor pool ![Outdoor pool, open 9:00 AM to 10:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/722561f0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/f9123b24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/9ff2f6d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 10:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/6661345b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Room, 2 Bedrooms, Oceanfront (Master Suite) | Beach/ocean view](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/3453577e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Marsai Hotel Boutique offers a peaceful beachfront setting with ocean views. Guests can play on the 18-hole golf course, enjoy drinks at the swim-up or poolside bar, browse on-site designer shops, and connect with free WiFi while relaxing in pool cabanas. 8.6 Excellent ## Popular amenities - - - Bar - 24/7 front desk - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=48418588&PinnedHotelID=48418588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=48418588&PinnedHotelID=48418588&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=48418588&PinnedHotelID=48418588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=48418588&PinnedHotelID=48418588&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=48418588&PinnedHotelID=48418588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=48418588&PinnedHotelID=48418588&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=48418588&PinnedHotelID=48418588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=48418588&PinnedHotelID=48418588&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Junior Room, Partial Ocean View](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/d7fc1682.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Partial Ocean View 9.6 Exceptional 9 reviews ### Highlights Balcony Air conditioning Smart TV Premium bedding Blackout drapes/curtains Bathrobes Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ![Luxury Room, Oceanfront](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/afd53ecd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, Oceanfront 8.2 Very good 14 reviews ### Highlights Balcony Air conditioning Smart TV Premium bedding Blackout drapes/curtains Bathrobes Private bathroom Hair dryer - 258 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Room, 2 Bedrooms, Oceanfront](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/9ce774af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Oceanfront 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Smart TV 2 bedrooms Blackout drapes/curtains Premium bedding Bathrobes Private bathroom - 2 bedrooms - Sleeps 4 - 2 King Beds ![Signature Room, 2 Bedrooms, Oceanfront (Master Suite)](https://images.trvl-media.com/lodging/49000000/48420000/48418600/48418588/0cc3af08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room, 2 Bedrooms, Oceanfront (Master Suite) 8.6 Excellent 4 reviews ### Highlights Balcony Air conditioning Smart TV 2 bedrooms Blackout drapes/curtains Premium bedding Bathrobes Private bathroom - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Xiobella-Luxury-Hotel-Boutique.h48418588.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Xiobella-Luxury-Hotel-Boutique.h48418588.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.78864%2C-105.49474&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zYsc5U3-a-oWQ_eA64rJvRFZqF4=) Careyeros 116, Higuera Blanca, Punta de Mita, NAY, 63734 #### What's nearby - Litibu Golf Course - 4 min drive - 2.0 km - Punta de Mita Beach - 7 min drive - 3.5 km - El Anclote Beach - 10 min drive - 3.5 km - Punta Mita Golf Club - 14 min drive - 4.6 km - Punta Mita Adventures - 15 min drive - 4.6 km #### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 52 min drive #### Restaurants - ‪Iberostar Selection Playa Mita - ‬17 min walk - ‪Árbol - ‬4 min drive - ‪Adelita Lobby Bar - ‬15 min walk - ‪buffet El nopal - Iberostar playa mita premium gol - ‬17 min walk - ‪La Bahia Steakhouse - Iberostar Punta Mita - ‬18 min walk ## About this property ### Marsai Hotel Boutique Hotel near Punta de Mita Beach You can look forward to an adjacent golf course, a swim-up bar, and a poolside bar at Marsai Hotel Boutique. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. In addition to a terrace and designer stores on site, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with free cabanas, sun loungers, and pool umbrellas - Free self parking - Wedding services, a front-desk safe, and a 24-hour front desk - Beach umbrellas, beach towels, and a porter/bellhop - Guest reviews speak highly of the helpful staff Room features All guestrooms at Marsai Hotel Boutique feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and free toiletries - 42-inch Smart TVs with Netflix, streaming services, and digital channels - Balconies and daily housekeeping ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/41000000/40740000/40733100/40733092/d4374657.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Punta de Mita Punta de Mita - On private beach - Pool - Hot tub - Spa 9.0 Wonderful 471 reviews CA $346 CA $456 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=40733092&PinnedHotelID=40733092&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/16000000/15290000/15281500/15281436/59615249.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### W Punta de Mita Punta de Mita - Pool - All-inclusive - Spa - Pet-friendly 9.0 Wonderful 691 reviews CA $332 CA $438 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=15281436&PinnedHotelID=15281436&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/40000000/39030000/39028300/39028242/acfa6551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Basalto Punta de Mita - 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All Inclusive Punta de Mita - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 1,140 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=6735547&PinnedHotelID=6735547&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/108000000/107440000/107437200/107437156/85aa1713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zantamar La Cruz Beach & Pool La Cruz de Huanacaxtle - Pool - Parking included - Free WiFi - Outdoor space 8.8 Excellent 5 reviews CA $129 CA $156 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=107437156&PinnedHotelID=107437156&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/569300/569235/4968a975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Vallarta Resort & Spa - All Inclusive Punta de Mita - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,000 reviews CA $399 CA $399 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=569235&PinnedHotelID=569235&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, surfing, kayaking](https://images.trvl-media.com/lodging/36000000/35670000/35660700/35660692/df2da185.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Armony Marival Resort & Spa Punta de Mita - MGallery collection Punta de Mita - Pool - All-inclusive - Spa - Parking included 8.4 Very good 975 reviews CA $560 CA $677 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=35660692&PinnedHotelID=35660692&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/108000000/107910000/107900200/107900119/211c7697.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachfront Studio, Zantamar 303 Cruz de Huanacaxtle - Pool - Kitchen - Dryer - Air conditioning 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=107900119&PinnedHotelID=107900119&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/121000000/120420000/120417800/120417777/0c334248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ALMA Surf Lodge Punta de Mita - Pool - Pet-friendly - Parking included - Free WiFi CA $195 CA $236 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=120417777&PinnedHotelID=120417777&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Things to do - 18-hole adjacent golf course - Designer stores - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Free pool cabanas - On the bay - On the beach - Pool loungers - Pool umbrellas - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 42-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Champagne service ### More - Air conditioning - Iron/ironing board on request - Mobile key entry - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from November 21 2024 to December 31 2024 (dates subject to change): - Dining venue(s) ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet, per night Service animals are welcome, and are exempt from fees 2 total (up to 33 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds This property welcomes adults only Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 600 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Pool access available from 9:00 AM to 10:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Marsai Hotel Boutique have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. ### Is Marsai Hotel Boutique pet-friendly? > Yes, this property allows pets (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Marsai Hotel Boutique? > Self parking is free at this property. ### What time is check-in at Marsai Hotel Boutique? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Marsai Hotel Boutique? > Check-out is at noon. ### Where is Marsai Hotel Boutique located? > Located in Punta de Mita, this beachfront hotel is next to a golf course and within 2 mi (3 km) of Careyeros Beach, Punta de Mita Beach, and Litibu Golf Course. Bay of Banderas and El Anclote Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Marsai Hotel Boutique Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Amenities ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 193 8 - Good 62 6 - Okay 34 4 - Poor 15 2 - Terrible 20 ### 8/10 Good #### Jesus Oct 8, 2023 Liked: Cleanliness, property conditions & facilities The beach view was great from our ocean front room and from the infinity pool. ##### Jesus Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Vincent Mar 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was excellent!!! Gret place to go and relax ![](https://a.travel-assets.com/ugc/hotel-reviews/E4ADBAD297B9D6B7F53A93C9364585AFD1D39A931679420748053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vincent Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Mario Aug 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Best views for your money . ##### Mario Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Warren Jan 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great restful retreat. Views of the ocean are amazing. Love then infinity pool and bar area. Food was excellent. Staff friendly and attentive. Only 10 min drive to the cute town of Punta Mita. ##### Warren Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### Kay Aug 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was beyond excellent. The view absolutely breathtaking from our corner room. The staff was 5 star from the front desk, gracias Alvaro González, to the waiters, Super Mario, Ismael, Rosa, Carlos--all of them! Had the best 25th wedding anniversary vacation. ##### Kay Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Heather Jul 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is worth checking out , it’s a little hidden which makes it feel more private, all the members of the staff are nice and they go an extra mile so you can feel comfortable and welcome, the restaurant has a great view and food is delicious. Thanks Alvaro for trying your best so we could feel comfortable. ##### Heather Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Kaitlyn Aug 4, 2022 Liked: Property conditions & facilities Disliked: Cleanliness It was okay. Staff seemed underpaid & really looking for tips. The rooms weren’t as clean as they could have been. I was under the impression that breakfast was included with the stay, but it was only continental breakfast, 1 time. I’ve never had this at a hotel so it was new. I’ve been to a few hotels in Punta Mita, and for this price range I think there are better options. ##### Kaitlyn Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Brandie Aug 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love everything about this boutique! The staff is amazing and anything you want they will make happen. This will be our 5th time coming here soon and we won’t stay anywhere else. I don’t want to tell people about it because it’s so dang nice and want it to stay quiet but we also want them to have a lot of business because it truly is such an amazing hidden gem. The restaurant is better than the restaurants we work in! I have absolutely, not one single complaint about Xiobella. We will be forever guest. And they are starting to remember us. The couple who work in the restaurant business and drink coffee. We love you guys! ##### Brandie Stayed 1 night in Aug 2022 ### 6/10 Okay #### Barton Jan 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Not what I would call a luxury boutique hotel. The hotel is only a couple of years old, but was expensive for what it had to offer. Could never get a real hot shower while we were there. Staff in the restaurant were great and the restaurant on the rooftop was really nice with beautiful views. The hotel is quite isolated with not much around it very close. My biggest complaint was there was no sun on the balconies at all, and only a little bit of sun by the pool area later in the afternoon. Still getting some sewage smell as well. ##### Barton Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### David Jun 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Upon arriving, had to wait 10 minutes for someone to show up to the front desk to check me in. The shower head had so much buildup that it didn’t shoot down, it shot angled everywhere. The area around this resort is under construction, so yes it looks pretty bad around this resorts. Beyond these three things. The facility is in great shape, the restaurant is amazing and the view is even better. The bar upstairs and poolside is great. My room was turned over daily, housekeeping really did a good job. The staff (excluding checkin) was amazing, even helping me carry food/beverage back to my room. However, you can’t miss the view from the rooftop restaurant. Sunrise and sunset from here is breath-taking! Also, the AC was amazing in my room. I would definitely stay here again. It does take a little bit to get here from PVR, but i was here for a wedding at St Regis. I took taxis to and from there daily. The longest i waited for a taxi was maybe 10 minutes. ##### David Stayed 5 nights in May 2023 ### 10/10 Excellent #### Wilfred Jan 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is only a few years old so the management is still working on a few improvements. In fact we had a band playing one night on the roof to restaurant one evening which was very disruptive but to compensate us they gave us a deep discount for the remainder of our stay. We stayed for 8 days and with only 24 rooms it is not look for you to feel like family. The staff was wonderful add Richard our server went out of his way in all aspects of service and truly felt like a friend. As we went our excursions and into the various towns like Sayulita and Punta Mita coming back to the hotel was always a beautiful quite oasis. A few things to be aware of: As the hotel is about an hour from the airport you are best off to rent a car but if you are driving keep some cash with you as the police in the area have a prolific enforced tipping program in effect. We were stopped for going over a speed bump a little to fast and the officer would not give our licence back until we gave him $400 pesos to thank him for his kindness. This is still a far better option than the $110.00 US it costs to get there from the airport and the $60.00 US every time you go back to Puerto Vallarta. So bottom line is if we go back to Puerto Vallarta, this is where we would stay, and we would spend more time here walking the beach rather than going on excursions. ##### Wilfred ### 2/10 Terrible #### dustin Feb 9, 2024 Disliked: Staff & service, amenities, property conditions & facilities upon our check in we wanted to relac and watch some tv after a long day. both TV's in each room did not work. it took them 2 hours to tell us they couldnt fix them. on our second day they switched us to another room where the tv's worked. however the shower did not drain and it flooded the bathroom and walk in clostet and leaked out into the front entrance and into the second bed room. (the shower was running for under 2 mins. informed the front desk and it took them 2 hours and 45 mins before anyone came to the room to look at it and deal with it. then brushing our teeth the sink started to leak and instead of fixing it they just removed the P trap. there were weird stains all over the curtains that also made the curtains stick together. we contacted expedia and provided pictures and videos. upon requesting a refund the hotel would not answer any phone calls or requests. i would suggest you save your money and stay somewhere else ##### dustin Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Peggy Dec 1, 2022 Disliked: Amenities, property conditions & facilities This hotel is advertised as "luxury." In my opinion, it is not in that category. The view of the ocean is stunning, but the luxury room oceanfront that we stayed in offered no luxury. It was what I consider a basic room. The bath had one hand towel & 2 bath towels that were in bad condition fraying at the edges. We asked the gentleman at the front desk two times for additional towel, but never received. There is a container of liquid soap attached to the wall next to the sink, but only a container of shampoo & conditioner attached to the wall in the shower with no soap provided for the shower so it was fortunate that we had a soap from our previous night's stay at a true luxury hotel with us. The bathroom lighting is definitely not sufficient to apply makeup. The location is isolated down a gravel road and without a car, you might feel stuck. Positives were the covered parking that was included and the bartender/server in the restaurant, Ricardo, who went above & beyond to offer great service to us in the form of an ice chest & our dinner service in their restaurant. The highlight of this night's stay was not anything about the room or hotel, but instead was the talented trio of musicians who played in the restaurant during our dinner there. I would not choose to stay in this hotel again or recommend it to a friend. ##### Peggy ### 2/10 Terrible #### angelica Nov 19, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities ya no es hotel , en expedia mencionan que te incluye todos los servicios y no es así , no tiene restaurantes, ni comida ni ningún servicio ni agua tenía quiero mi dinero de vuelta. ##### angelica Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Edgar Orlando Nov 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El personal excelente, pero el hotel está en medio de la nada, sin carro no es buena idea, está aislado de todo y no hay restaurante en el hotel ni cerca de la propiedad, ni tiendas, la única solución es llevar automóvil. ##### Edgar Orlando Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### DANIELA Oct 27, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No deberían rentar a través de su plataforma este tipo de lugares tan malos en servicio e instalaciones ##### DANIELA Stayed 1 night in Oct 2024 ### 2/10 Terrible #### JAIME Aug 27, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Tengan mucho cuidado. Está lleno de insectos el cuarto, en hoteles te confirman que te incluye comida y ellos no te dicen que ya no sirve su restaurante. No hay servicio en el hotel después de las 4pm no hay recepción. Me tuve que ir del hotel y no me regresan mi dinero. Hoteles.com dice que el hotel no me lo quiere regresar y el hotel dice que hoteles.com no le ha pagado. ##### JAIME Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### ed Jun 18, 2024 Disliked: Staff & service, property conditions & facilities We were the only people at the hotel. We only found one person that barely spoke English next day of arrival. We found out the rooms in the hotel were for sale. breakfast served was not satisfying. The only thing I can say about the hotel is that they cleaned our room every day. ##### ed Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Norma Apr 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities hermosa, moderna, te sientes muy agusto...disfrute como una luna de miel. ##### Norma Stayed 3 nights in Apr 2024 ### 8/10 Good #### Cristina Mar 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Exelente servicio, en especial de Alvaro quien nos atendio en front desk. ##### Cristina Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Antonio Mar 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel muy agusto ##### Antonio Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Hassan Chaul Mar 1, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Poco personal, almohada manchada de sangre y no la cambiaron por que “el personal de limpieza ya se habia retirado”, pasillos y ventanas de apariencia sucia. ##### Hassan Chaul ### 8/10 Good #### Jorge Feb 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is nice the view is great nothing to complain about the place! The food was good only thing I would said something is the service in the restaurant they need more people! ##### Jorge Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### IRIS Feb 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s beautiful the people there are really nice it’s quiet.. beach are clean and hardly anyone out there peaceful The food was delicious this place is great for a getaway peaceful vacation. Sayulita it’s only 20 minutes away that town it’s beautiful with great food. ##### IRIS Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Sean Feb 12, 2024 Liked: Staff & service Disliked: Amenities Down a dirt road and away from Punta Mita you are limited to their local car service. The trip to Sayulita ends up costing you around $40 for a 20 min ride. The return Uber from Sayulita is about $12. There's nothing to walk to from the hotel basically either so you're stuck having to get a car into Punta Mita, $20 one way for shops, restaurants etc. The view was nice and the hotels clean but its a but uninspiring tbh. Also the pool doesnt get sun til about 1:30/2p bc of how its built. We actually left early and ate the final night to go back to Vallarta ##### Sean Stayed 4 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Waterpark Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels-Waterpark-Hotels.0-0-d178294-tWaterparkHotels.Travel-Guide-Filter-Hotels) > > [Casa Lotería -Pueblito Sayulita- Colorful, Family and Relax Experience with Private Parking and Pool](https://www.expedia.ca/Puerto-Vallarta-Hotels-El-Pueblito-De-Sayulita.h20039437.Hotel-Information) > > [Douglas Fir Resort and Chalets](https://www.expedia.ca/Banff-Hotels-Douglas-Fir-Resort-And-Chalets.h904421.Hotel-Information) > > [Hotels in Bay Roberts](https://www.expedia.ca/Bay-Roberts-Hotels.d6297346.Travel-Guide-Hotels) > > [Seaside Hotel North Vancouver](https://www.expedia.ca/Vancouver-Hotels-SeaSide-Hotel-Vancouver.h41177826.Hotel-Information) > > [Paradise Inn & Conference Centre](https://www.expedia.ca/Grande-Prairie-Hotels-Paradise-Inn-Conference-Centre.h52964.Hotel-Information) > > [Atrium Hotel Vancouver](https://www.expedia.ca/Vancouver-Hotels-Atrium-Inn-Vancouver.h7557.Hotel-Information) > > [Fairmont Banff Springs](https://www.expedia.ca/Banff-Hotels-Fairmont-Banff-Springs.h13652.Hotel-Information) > > [Hotels in Kingston](https://www.expedia.ca/Kingston-Hotels.d180034.Travel-Guide-Hotels) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Riviera Sayulita Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riviera-Sayulita-Hotel.h48993693.Hotel-Information) > > [Kovay Gardens](https://www.expedia.ca/Puerto-Vallarta-Hotels-Vallarta-Gardens-Beach-Front-Hotel-Residences.h3124962.Hotel-Information) > > [Casablanca Sayulita Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Casablanca-Sayulita-Hotel.h29666595.Hotel-Information) > > [Cheap Hotels in Hope](https://www.expedia.ca/Hope-Hotels-Cheap-Hotels.0-0-d55327-tCheapHotels.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Mazatlán](https://www.expedia.ca/Mazatlan-Hotels-All-Inclusive-Hotel.0-0-d180011-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Vancouver (YVR) to Taoyuan City (TPE)](https://www.expedia.ca/lp/flights/yvr/tpe/vancouver-to-taipei) > > [Flights from Montreal (YUL) to Kigali (KGL)](https://www.expedia.ca/lp/flights/yul/kgl/montreal-to-kigali) > > [Flights from Vancouver (YVR) to Kitchener (YKF)](https://www.expedia.ca/lp/flights/yvr/ykf/vancouver-to-kitchener) > > [Flights from Ottawa (YOW) to Farwaniya (KWI)](https://www.expedia.ca/lp/flights/yow/kwi/ottawa-to-kuwait-city) > > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Vancouver (YVR) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yvr/lax/vancouver-to-los-angeles) > > [Flights from Toronto (YYZ) to Indianapolis (IND)](https://www.expedia.ca/lp/flights/yyz/ind/toronto-to-indianapolis) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) ### Cars > [Ace at 6305 Northam Drive Mississauga Ontario CAN](https://www.expedia.ca/Ace-at-6305-Northam-Drive-Mississauga-Ontario-CAN.v54500.Car-Rental-Guide-Location) ### Packages > [Hawaii](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/213/Hawaii) > > [Eagle Beach](https://www.expedia.ca/Eagle-Beach-Eagle-Beach.d6049225.Vacation-Attraction) ### General > [Visit Sombor](https://www.expedia.ca/Sombor.dx6130392) > > [Visit Hollywood](https://www.expedia.ca/Los-Angeles-Hollywood.dx8365)