Ratings based on 926 Verified Reviews

4.2 out of 5
86% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful resort on the beach

Posted 14-Jul-2017
This resort is just absolutely beautiful. Tons to do on the beach and the hotel staff are so friendly and helpful. We stayed 8 nights with our two teenage boys in a 1 bedroom. It was perfect!
Comment from Hotel Management
15-Jul-2017 by Yarina García Guest Service, Hotel Management
Dear Guest, Thank you for having taken the time to post your review of your recent stay at Villa Del Palmar Flamingos, I am truly delighted that we were able to provide you with the best service and accommodations; I will gladly pass along your lovely words to all our team members. All of us here at Villa del Palmar Flamingos look forward to pampering you again in the warm and sunny shores of Banderas Bay! Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveller from Pataskala, Ohio

Wonderful Getaway in Nuevo Vallarta

Posted 10-Jul-2017
Pros: I loved everything about it.
Cons: More options to eat.
Pros: -Wonderful pool area, great food, the staff was incredible and really went above and beyond for us. Sergio at la trattoria was the best waiter we've ever had and Reynaldo in the pool area also went above and beyond everyday! -The weather was gorgeous and the rooms were very clean. Cons: - This is a stretch, but a few nights it was confusing what food was being served where. There was a sports bar that we were told was open Thurs-Mon but it wasn't open while we were there. The food at El Patron was just okay.
Comment from Hotel Management
13-Jul-2017 by Yarina García Guest Service, Hotel Management
Dear Guest, Thank you for taking the time to leave us your comments after your stay with us at Villa Del Palmar Flamingos Riviera Nayarit. Your ratings and comments help us in our effort to improve our services. For all of us your comments are important, since they are the tool to improve our quality and service levels and also to highlight the opportunity areas in which you experienced challenge. It is important to let you know, that these areas of opportunity have been addressed immediately. Thank you again for your kind visit, we hope the opportunity to welcome you again and to be able to offer you with the quality and service you expect and deserve.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Great Vacation

Posted 10-Jul-2017
We recently returned from a 10 day stay at the Flamingos. We were greeted by Jose at the front desk and were treated perfectly throughout our entire stay. Our room was spotless every day, and Alberto at the lobby bar kept us informed as to what was happening each evening. We chose the all inclusive option and were very pleased. The food was great
Comment from Hotel Management
13-Jul-2017 by Yarina García Guest Service, Hotel Management
Dear Guest, Thank you for taking the time to leave us your comments after your stay with us at Villa Del Palmar Flamingos Riviera Nayarit. Your ratings and comments help us in our effort to improve our services. All of us here at Villa del Palmar Flamingos look forward to pampering you again in the warm and sunny shores of Banderas Bay!
5 out of 5
Recommended
for Everyone
by A verified traveller from Indio, Ca

Beautiful and great beach complex overall!..

Posted 1-Jul-2017
Just simply a great vacation! Would definitely return!
Comment from Hotel Management
1-Jul-2017 by Yarina García Guest Service, Hotel Management
Dear guest, Thank you for taking the time to send us your comments after your stay with us at Villa Del Palmar Flamingos Riviera Nayarit. Your ratings and comments help us in our effort to improve our services. Looking forward for your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Awesome Ocean View w/ Poor Customer Service

Posted 27-Jun-2017
Poor customer service when it came to dining at the bar and ocean view chairs - never brought my drinks, took forever with my food (cold) and charged an automatic 12%+ tips on all bills. Food is low quality, needs seasoning. Hotel cleanliness and comfort was great! Maids are amazing! Very detailed!
Comment from Hotel Management
30-Jun-2017 by Yarina García Guest Service, Hotel Management
Dear guest, Thank you for taking the time to leave us your comments after your stay with us at Villa del Palmar Flamingos Riviera Nayarit. Your ratings and comments help us in our effort to improve our services. It is important to let you know, that these areas of opportunity have been addressed immediately, that every note and suggestions are read and considered in our weekly meeting and with your kind help and time, this is the first step to take our beloved resort and service into the next level. Thank you again for your kind visit, we hope the opportunity to welcome you again and to be able to offer you with the quality and service you expect and deserve. Respectfully,
4 out of 5
Recommended
for Everyone
by A verified traveller from l

Posted 4-Jun-2017
The staff is so nice. The ladies at the kids club took such great care of your boy and the front desk was most helpful and accommodating.
Comment from Hotel Management
6-Jun-2017 by Angel S., Hotel Management
Dear Dorothy Thank you for your kind comments gladly will reward our employees for their sincere attitude with our guests, we hope to continue to be favored with a visit in the near future. sincerely. Angel S. GM
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

Fantastic stay at Villa Del Palmar Flamingos

Posted 23-May-2017
Pros: Basically everything.
As a couple we fully and truly enjoyed our stay at Villa Del Palmar Flamingos. The room was clean, neat, spacious and comfortable. The facilities: restaurants, restrooms, bar, pool area, beach etc were clean and guest friendly. The staff was extremely friendly and courteous. The food was absolutely delicious (we tried all the restaurants). We loved our stay and we look forward to going back there with family members.
Comment from Hotel Management
24-May-2017 by Ler Medina Resident Manager, Hotel Management
thank you for your visit and review, we really appreciate your preference.
5 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas

Comfort level 10000

Posted 12-May-2017
The entire All inclusive experience at Villa del Palmar was above extraordinary. The view, staff, and quality of the food and drinks were amazing. Ernesto was one of the servers we interacted with the most and he exemplified outstanding customer service. Night after night he would go above and beyond to insure that we had the best possible experience. Thank you Ernesto and thank you Villa del Palmar for this amazing vacation.
Comment from Hotel Management
15-May-2017 by Ler Medina, Resident Manager. , Hotel Management
Hola Mouhamad, thank you for your visit and review. We really appreciate your preference.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to the beach and local towns!!

Posted 24-Apr-2017
Family friendly hotel with great amenities. I would for sure recommend this hotel to others.
Comment from Hotel Management
25-Apr-2017 by Ler Medina, Resident Manager, Hotel Management
Thank you for your review, We really appreciate your preference.
3 out of 5
Recommended
for Everyone
by A verified traveller

Excellent staff for food & beverage

Posted 23-Apr-2017
Pros: Beach staff was great and so were the pizza's
Cons: The green lawn chairs should be replaced and the seat cushions need upgrading also spa face cloths. Pillows horrible!
Location: We've visited several times so we've already done a lot. Still a great walk to Bucerias.
The food & beverage staff was wonderful. The downside was all the promises were not written down and it was difficult to find the 'greeter' to get the vouchers as promised. Everyone was friendly from the onset and then not so friendly later. It took 3 days and our valued time.
Comment from Hotel Management
9-May-2017 by Ler Medina, Resident Manager, Hotel Management
Thank you for your review and your recommendations, we will consider them for our annually renovation investment. Gracias.