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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe, blackout curtains, iron/ironing board, cots/infant beds

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya Las Glorias15 min walk
    Popular LocationCruise Ship Terminal18 min walk
    Popular LocationBay of Banderas7 min drive
    AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive
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  • Superior Suite

    4.3/5 guest room rating

    Room amenities

    • 990 sq ft
    • Sleeps 4
    More detailsSuperior Suite
  • Junior Suite

    4.3/5 guest room rating

    Room amenities

    • 753 sq ft
    • Sleeps 4
    More detailsJunior Suite
  • Standard Room

    3.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    More detailsStandard Room

About this area

Puerto Vallarta

Located in Puerto Vallarta, Puerto de Luna Pet Friendly & Family Suites Hotel is near the airport and near the beach. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Vallarta Adventures and Los Arcos. Aquaventuras Park Vallarta and Splash Water Park Vallarta are also worth visiting. With snorkelling, waterskiing and parasailing nearby, you'll find plenty of adventures in the water. Guests love the hotel's location for the sightseeing.
Visit our Puerto Vallarta travel guide
Popular Location

What's nearby

  • Playa Las Glorias - 15 min walk
  • Cruise Ship Terminal - 18 min walk
  • Malecon - 4 min drive
  • Caballito - 4 min drive
  • Bay of Banderas - 7 min drive

Getting around

  • Central Camionera Station - 7 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

Restaurants

  • La Madalena - 7 min walk
  • El oasis Del holi - 8 min walk
  • Outback Steakhouse - 10 min walk
  • Cafe Canela - 11 min walk
  • El Camaron Express - 11 min walk

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

3-star Puerto Vallarta hotel in Fluvial Vallarta, near Cruise Ship Terminal
A restaurant, an outdoor pool and a children's pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, free newspapers and tour/ticket assistance. All 50 rooms offer free WiFi, room service and TVs with cable channels. Other amenities available to guests include rainfall showerheads, ceiling fans and safes.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free toiletries. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: MXN 180-350 for adults and MXN 120-198 for children
  • 1 restaurant
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 9:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 220 per pet, per night
Dogs and cats only
2 per room (up to 35 lbs/16 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for MXN 150.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 180 and MXN 350 for adults, and MXN 120 and MXN 198 for children (approximately)
  • Pet fee: MXN 220 per pet, per night
  • Crib (infant bed) fee: MXN 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto Luna Pet Friendly Family Suites Hotel Puerto Vallarta
Puerto Luna Pet Friendly Family Suites Hotel
Puerto Luna Pet Friendly Family Suites Puerto Vallarta
Puerto Luna Pet Friendly Family Suites
Puerto de Luna All Suites Hotel
Puerto Luna Pet Friendly Fami
Puerto de Luna Pet Friendly & Family Suites Hotel Hotel

Frequently asked questions

Can I cancel my reservation for free at Puerto de Luna Pet Friendly & Family Suites Hotel and receive a full refund?
Yes, Puerto de Luna Pet Friendly & Family Suites Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Puerto de Luna Pet Friendly & Family Suites Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Puerto de Luna Pet Friendly & Family Suites Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Puerto de Luna Pet Friendly & Family Suites Hotel pet-friendly?
Yes, Puerto de Luna Pet Friendly & Family Suites Hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 16 kg per pet. There's a fee of MXN 220 per pet, per night.
How much is parking at Puerto de Luna Pet Friendly & Family Suites Hotel?
Puerto de Luna Pet Friendly & Family Suites Hotel doesn't offer parking.
What time is check-in at Puerto de Luna Pet Friendly & Family Suites Hotel?
Check-in is from 3:00 PM to 9:00 PM. After-hours check-in is not available.
What time is check-out at Puerto de Luna Pet Friendly & Family Suites Hotel?
Checkout is at noon.
Where is Puerto de Luna Pet Friendly & Family Suites Hotel located?
Located in Fluvial Vallarta, this hotel is within 1 mi (2 km) of Plaza Caracol and Cruise Ship Terminal. Malecon is 2.3 mi (3.8 km) away.
3.5
Good
5 - Excellent
121
4 - Good
235
3 - Okay
144
2 - Poor
60
1 - Terrible
45

3.8/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities
No front desk person when I arrive didn’t have my reservation and also was raining very hard and they hold me outside for more the half hour
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
cellent staff
We have been staying here for years as we have a dog. The service staff are very friendly and willing to help you. The nice Fenced in dog park beside the hotel is wonderful for your pets.
Stayed 1 night in Nov 2019

3/5 Okay

Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the grocery store, a shopping mall, and a food court. The staff was friendly and the service was great. The only disadvantage is that they don’t serve continental breakfast. They have a restaurant instead.
Stayed 5 nights in Mar 2020

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