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Puerto de Luna Pet Friendly & Family Suites Hotel

Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from Room

Overview of Puerto de Luna Pet Friendly & Family Suites Hotel

Puerto de Luna Pet Friendly & Family Suites Hotel

3 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Blvd. Francisco Medina Ascencio No.2500, Puerto Vallarta, JAL, 48300

Explore the area

  • Popular LocationPlaya Las Glorias17 min walk
  • Popular LocationCruise Ship Terminal18 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)6 min drive
  • Popular LocationBay of Banderas7 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located in Puerto Vallarta, Puerto de Luna Pet Friendly & Family Suites Hotel is near the airport and near the beach. Cruise Ship Terminal and Marina Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Caracol and Puerto Mágico. Aquaventuras Park Vallarta and Splash Water Park Vallarta are also worth visiting. Looking to get your feet wet? Snorkeling, water skiing and parasailing adventures can be found near the property. Guests love the hotel's location for the sightseeing.

What's nearby

  • Playa Las Glorias - 17 min walk
  • Cruise Ship Terminal - 18 min walk
  • Vallarta Casino - 3 min drive
  • Camarones Beach - 3 min drive
  • Bay of Banderas - 7 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6 min drive

Restaurants

  • La Vaca Argentina — 2 min walk
  • La Leche — 3 min walk
  • Pizzeria La Dolce — 3 min walk
  • La Madalena — 7 min walk
  • El oasis Del holi — 8 min walk

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

3-star Puerto Vallarta hotel in Fluvial Vallarta with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and multilingual staff are onsite. All 50 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include rainfall showerheads, ceiling fans, and safes.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 220 per pet, per night
Dogs and cats welcome
2 per room (up to 35 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 220 per pet, per night
  • Crib (infant bed) fee: MXN 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto de Luna Pet Friendly & Family Suites Hotel Hotel
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 137 out of 642 reviews
5 - Excellent 21%
Rating 4 - Good. 251 out of 642 reviews
4 - Good 39%
Rating 3 - Okay. 146 out of 642 reviews
3 - Okay 23%
Rating 2 - Poor. 62 out of 642 reviews
2 - Poor 10%
Rating 1 - Terrible. 46 out of 642 reviews
1 - Terrible 7%

3.8/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love this place very nice I will come back
Stayed 1 night in Sep 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its much better than expected
Stayed 3 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens beautiful and proximity to restaurants and shopping
Stayed 21 nights in Jun 2021

4/5 Good

Stayed 4 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service
—HIGHLY RECOMMENDED—⭐️⭐️⭐️⭐️⭐️ This hotel was a great surprise; the property is very well look after and unbelievable clean, staff very friendly and the whole hotel is quiet and peaceful. This hotel is the true definition of value for your money!
Stayed 7 nights in Jun 2021