Title: Mexican Experience By Villa del Palmar Vallarta - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mexican Experience By Villa del Palmar Vallarta Travelers unwind under swaying palm trees with soothing massages and expert reflexology treatments at this beachfront haven for relaxation ## Photo gallery for Mexican Experience By Villa del Palmar Vallarta ![3 outdoor pools, pool umbrellas, sun loungers - Mexican Experience By Villa del Palmar Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/72000000/71090000/71089100/71089025/765eb42a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Mexican Experience By Villa del Palmar Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/72000000/71090000/71089100/71089025/b26e8a9f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments - Mexican Experience By Villa del Palmar Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/72000000/71090000/71089100/71089025/340860cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two Bedroom Suite | Private kitchen - Mexican Experience By Villa del Palmar Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/72000000/71090000/71089100/71089025/f953283a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | View from room - Mexican Experience By Villa del Palmar Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/72000000/71090000/71089100/71089025/be0f554b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mexican Experience By Villa del Palmar Vallarta is beachfront near the Cruise Ship Terminal. Guests enjoy spa treatments, four restaurants, three outdoor pools with sun loungers and umbrellas, and free WiFi in public areas. ## Reviews 7.6 Good ## Popular amenities - Hot tub - All-inclusive - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=71089025&PinnedHotelID=71089025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=71089025&PinnedHotelID=71089025&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 31 - Jan. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=71089025&PinnedHotelID=71089025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=71089025&PinnedHotelID=71089025&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=71089025&PinnedHotelID=71089025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=71089025&PinnedHotelID=71089025&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=71089025&PinnedHotelID=71089025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=71089025&PinnedHotelID=71089025&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/72000000/71090000/71089100/71089025/70ec17ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.6 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Kitchenette Full-sized refrigerator/freezer LCD TV Blackout drapes/curtains Ceiling fan Hair dryer - 550 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for One Bedroom Suite ![One Bedroom Suite](https://images.trvl-media.com/lodging/72000000/71090000/71089100/71089025/f490e44e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Kitchenette Full-sized refrigerator/freezer LCD TV Blackout drapes/curtains Separate bedroom Ceiling fan - 650 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Two Bedroom Suite ![Two Bedroom Suite](https://images.trvl-media.com/lodging/72000000/71090000/71089100/71089025/50599423.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Suite ### Highlights Soundproofed Air conditioning Kitchenette Full-sized refrigerator/freezer LCD TV Blackout drapes/curtains 2 bedrooms Ceiling fan - 900 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/6000000/5220000/5216100/5216008/a2f097c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Vallarta - All Inclusive Nuevo Nayarit - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 1,194 reviews CA $541 CA $541 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hard-Rock-Hotel-Vallarta-All-Inclusive.h5216008.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=4be65f4e-fa52-4332-abaa-5618a7844071&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5700/5653/bb7ad53d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Velas Adults Only All Inclusive Marina Vallarta - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Mexican-Experience-By-Villa-Del-Palmar-Vallarta.h71089025.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Mexican-Experience-By-Villa-Del-Palmar-Vallarta.h71089025.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64294%2C-105.23585&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uHFH8XSeMyB2tbRSNDYB496ziEY=) Boulevard Francisco Medina Ascencio, Km. 2.5, Zona Hotelera Norte, Puerto Vallarta, JAL, 44160 #### What's nearby - La Isla \- 3 min walk \- 0.3 km - Plaza Caracol \- 3 min walk \- 0.3 km - Hotel Zone Beach \- 12 min walk \- 1.1 km - Puerto Mágico \- 16 min walk \- 1.3 km - Cruise Ship Terminal \- 19 min walk \- 1.6 km #### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 15 min drive #### Restaurants - ‪Food Park PV - ‬2 min walk - ‪La Trattoria - ‬5 min walk - ‪Campomar - ‬3 min walk - ‪Deli Express - ‬4 min walk - ‪Häagen-Dazs - ‬4 min walk ## About this property ### Mexican Experience By Villa del Palmar Vallarta Hotel near Cruise Ship Terminal At Mexican Experience By Villa del Palmar Vallarta, you can look forward to a free daily manager's reception, a coffee shop/cafe, and a playground. This hotel is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a facial, a body scrub, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free WiFi in public areas is available to all guests, along with a hair salon and dry cleaning/laundry services. You'll also enjoy perks such as: - 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), a gift shop, and massage treatment rooms - A 24-hour front desk, beach umbrellas, and luggage storage Room features All 83 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and safes. Extra conveniences in all rooms include: - Children's books, art supplies, and travel cribs - Bathrooms with shower/tub combinations and hair dryers - 42-inch LCD TVs with satellite channels - Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers ### All-inclusive details All-inclusive room rates at Mexican Experience By Villa del Palmar Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Condo | Balcony](https://images.trvl-media.com/lodging/23000000/22950000/22949600/22949518/6b5013df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unlimited Luxury ROSA'S CONDO Nuevo Nayarit - Pool - Hot tub - Kitchen - Washer [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=22949518&PinnedHotelID=22949518&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/123000000/122780000/122770300/122770239/591d13cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Beachfront 3BR/4BA – Bright with Ocean & Mountain Views, Near Downtown 803TN Hotel Zone - Washer - Dryer - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=122770239&PinnedHotelID=122770239&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/116000000/115740000/115737300/115737265/7119897b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort with ocean view and beach access! Hotel Zone - Air conditioning - Outdoor Space - Parking available - Microwave CA $189 CA $260 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=115737265&PinnedHotelID=115737265&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/34000000/33730000/33728400/33728400/cd01c7a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 6 BRM VILLA IN THE HEART OF PUERTO VALLARTA, steps from restaurants and shops!! Díaz Ordaz - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=33728400&PinnedHotelID=33728400&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/119000000/118500000/118490600/118490569/ea5bae89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious Two-Unit Home for Groups - Centrally Located 3 Blocks from Beach Colonia 5 de Diciembre - Washer - Dryer - Air conditioning - Microwave [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=118490569&PinnedHotelID=118490569&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa reception](https://images.trvl-media.com/lodging/89000000/88260000/88254900/88254838/ff6a2e63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CONDO L268 BY TRVL2HM Romantic Zone - Pool - Spa - Parking included - Free WiFi 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=88254838&PinnedHotelID=88254838&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/104000000/103180000/103173900/103173834/503780b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hacienda at Del Mar PV Mismaloya - 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Pool - Kitchen - Washer - Air conditioning 9.4 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=32547970&PinnedHotelID=32547970&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children - 2 bars/lounges - 4 restaurants - A coffee shop/cafe - Free daily manager's reception - Private picnics - Snack bar/deli ### Things to do - 2 hot tubs - 3 outdoor pools - Beach volleyball - Children's pool - Free children's club - Full-service spa - Playground ### Family friendly - 3 outdoor pools - Art supplies - Children's books - Children's games - Children's pool - Free children's club - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms - Travel crib ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the bay - On the beach - Pool loungers - Pool umbrellas ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch LCD TV with satellite channels - iPod dock - MP3 dock ### Food and drink - 24-hour room service - Champagne service - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Griddle - Kitchenette - Microwave - Oven - Paper towels - Toaster ### More - Air conditioning - Ceiling fan - Iron/ironing board - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include window guards ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Mexican Experience All Inclusive Mexican Experience All Inclusive By Villa del Palmar Mexican Experience By Villa del Palmar Vallarta Hotel Mexican Experience By Villa del Palmar Vallarta Puerto Vallarta ## Frequently asked questions ### Does Mexican Experience By Villa del Palmar Vallarta have a pool? ### Is Mexican Experience By Villa del Palmar Vallarta pet-friendly? ### How much is parking? ### What time is check-in at Mexican Experience By Villa del Palmar Vallarta? ### What time is check-out at Mexican Experience By Villa del Palmar Vallarta? ### Are there all-inclusive benefits at Mexican Experience By Villa del Palmar Vallarta? ### Where is Mexican Experience By Villa del Palmar Vallarta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mexican Experience By Villa del Palmar Vallarta Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Amenities ### 7.6 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 26 8 - Good 25 6 - Okay 13 4 - Poor 8 2 - Terrible 6 ## Reviews ### 8/10 Good #### james Dec 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staff are great lots of daily activity very quiet ##### james ### 10/10 Excellent #### carla Jul 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the hotel. The staffs were really nice. The hotel gave me 4 free tickets for a tour ##### carla Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### rocio Aug 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Older but renovated ##### rocio Stayed 1 night in Aug 2022 ### 6/10 Okay #### Kevin Jan 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel. I think good for older crowd. Room was very nice. Kitchen well appointed. Good location. Would probably stay there again if price was right. We did not do the all inclusive. ##### Kevin Stayed 7 nights in Jan 2023 ### 8/10 Good #### Randy Dec 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### On the beach, close to town We have been to this resort many times and believe it's very good value. Sister resort to villa del palmar you share the beach and can partake in all the activities. All units have kitchen ets. The location is ideal. Near a shopping center n quick transportation downtown. ##### Randy Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Alejandra Dec 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for a family vacation with kids given access to beach and couple big pools. Outside food options available nearby if you're doing the all inclusive (which I never recommend as it locks you in one place). The place is in the heart of a long busy thoroughfare so if your room is near that big avenue, you'll hear the street noise all day. ##### Alejandra ### 8/10 Good #### Verified traveller Dec 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### 4 Star Small bathroom and uncomfortable pillows. The rest of the experience was good. ##### Verified traveller Stayed 4 nights in Nov 2022 ### 2/10 Terrible #### Luis Jul 30, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Hotel looks nice outside but hallways elevator and rooms are 2 to 3 stars the worst was when I found pubic fleece on bed that was disgusting nasty ##### Luis Stayed 7 nights in Jul 2022 ### 8/10 Good #### Ruben Dec 20, 2021 #### Bad internet All good except bad internet service keeps going out every little while ##### Ruben Stayed 3 nights in Dec 2021 ### 8/10 Good #### Francie Jul 29, 2022 Liked: Cleanliness, amenities, property conditions & facilities We enjoy staying at Villa del Palmar. We have stayed multiple times and twice this month. It was our first at the Mexican Experience. Rooms are clean and this section of the resort is quiet and less crowded. Armando was very helpful with our luggage and mentioned different things we could do with our children during our stay. During our stay we visited the restaurant bar. We ordered food and my son’s and husband’s food came but mine, my sister’s and brother’s didn’t. They finished eating and we still had not received it. It took more than an hour when it was addressed by the waiter who said my order had been sent to the other restaurant then another waiter came and said they had run out of what we had ordered. During both stays this month I was not satisfied with the restaurant services. ##### Francie Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Verified traveller Jan 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast, at $40 Canadian per person was WAY too expensive ( we were not “all inclusive but wanted to enjoy a few breakfasts at the resort with our friends). We went to a very long time share presentation and were supposed to receive $300 USD in couons to use at resort. In reality, the coupons were a total value of $240 at the resort, and we were shorted one. Any purchases had to be made with a credit card. We would have far preferred using the cash we brought with us, or at least to have a cash option. However, despite those issues, we loved our stay, and would stay there again. It would be nice if the pool was open until 11pm rather than 10pm. We were often out for the evening and missed out on a swim as the pool closed at 10\. ##### Verified traveller Stayed 8 nights in Jan 2023 ### 6/10 Okay #### Pita Aug 10, 2022 Disliked: Staff & service, amenities The hotel was not what I expected. Pools aren’t kids appropriate. Both pools are to deep for kids. There was no service at the pools. I ordered pizza and it was super expensive for a small individual size that tasted like the microwave pizza. Requested a roller way bed and it took them more almost 2 hours do deliver it. The hotel was to boring, no music and they don’t have any snacks all day do purchase in the pool area. Was not able to buy any sushi because it was only to eat at the restaurant. Employees at the bar and restaurant don’t even make u feel welcome. It seems like they don’t even like there jobs. I will not recommend this hotel to friends and family. I won’t stay there again. ##### Pita Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Amelia Aug 30, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### NO EARLY CHECK IN, GET A FLIGHT THAT ARRIVES LATE Overall stay at this location was good. I would say that the check In process was the worst for us. As we arrived we asked about checking in early so I asked a woman at a front desk about this. She was an employee of the hotel and when asked she said the check in was at 3pm but the earliest my room would be available would be at 1pm. She mentioned I could use the amenities and so we proceeded to buy some food at the breakfast area, paid around $90 for so so food. Then hung out by the pool for a few hours. Mind you, we had just gotten off the plane and we’re wearing our regular plane clothes. We went onto sitting in the lobby for an hour more and then when it hit 1pm we went to the front desk and asked to be checked in. To our surprise the employee had no idea what I was talking about. She said they never do check ins at 1pm and had no idea why they would tell me this. I was very frustrated to say the least. I thought that was very weird. More so I’m the other ladies side. But at this time the front desk lady mentioned that I could also use the amenities including showers so I loved that about the hotel. I was able to shower, change, and rest in the AC for another 2 hours until my room was ready. In the end I would say that bad experience was uncomfortable but the rest of the team made the rest of my stay okay. I would love for the entire team to be on the same page as far as information that is given to the customers. Could avoid a lot of irritated customers. ##### Amelia Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Gabriela Jan 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy lindo hotel, staff muy amable, excelente ubicación, comida normal y variedad de comida. ##### Gabriela Stayed 5 nights in Dec 2022 ### 6/10 Okay #### Luis Enrique Torres Jan 2, 2023 Liked: Amenities, property conditions & facilities xxxx ##### Luis Enrique Torres ### 8/10 Good #### LETICIA Nov 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto las zonas de alberca, su acceso al mar, y en general la infraestructura del hotel. No me gusto que el edifico de enfrente a donde nos ubicaron (habitación 224) era el de servicios, y había mucho ruido ##### LETICIA ### 10/10 Excellent #### Daniel Oct 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente lugar El lugar, el servicio desde recepción fue excelente ##### Daniel Stayed 1 night in Aug 2022 ### 6/10 Okay #### Laura Sep 9, 2022 Disliked: Property conditions & facilities, room comfort el area de la alberca muy sucia por los huespedes o faltan botes de basura o personal que pase hacer limpieza o gente sin educación, faltan sombrillas alrededor de la alberca y no hay playa en ese hotel solo vista al mar por que hay muchas piedras ##### Laura Stayed 1 night in Sep 2022 ### 6/10 Okay #### Jessica Aug 22, 2022 Liked: Cleanliness, staff & service, amenities La regadera hacia mucho ruudo y era muy molesto, no se si sea un tema de mantenimiento o del estado de las tuberias. ##### Jessica Stayed 3 nights in Aug 2022 ### 4/10 Poor #### José Aug 10, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities La ubicación es buena. El servicio es de calidad media. No ofrecen conexión a internet, se debe pagar el servicio de forma adicional a un precio muy elevado. ##### José Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Rodrigo Aug 8, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### No lo recomiendo En general bien, pero el servicio del personal administrativo y de restaurantes muy malo, sobre todo el restaurante Yashinoki (japones) la comida fea y cara, y el servicio pésimo; lo que no me explicaron es que en lo que consumes te cargan a fuerza la propina y yo le ponía la propina sugerida así que me cobraban el doble de propina. ##### Rodrigo Stayed 4 nights in Aug 2022 ### 4/10 Poor #### Yudit Jul 31, 2022 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### No recomendable Nuestra abitacion estaba frente a una cocina y olía a pura manteca estaba por la entrada de los empleados todo súper caro no volveré a ese hotel hasta por el internet te cobran adicional ##### Yudit Stayed 5 nights in Jul 2022 ### 8/10 Good #### Karina Almazán Jul 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general todo muy bien en el hotel, solo los alimentos en el restaurante son tardados. El mar que está en la zona hotelera está "café" porque desemboca un río que está cerca ##### Karina Almazán Stayed 3 nights in Jul 2022 ### 8/10 Good #### Marisol Jun 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort No aceptan pagos en efectivo y las terminales bancarias estuvieron fallando durante la estancia, la playa estaba exageradamente sucia. El.personal muy amable, todo muy limpio, las albercas excelentes ##### Marisol Stayed 3 nights in Jun 2022 ### 6/10 Okay #### Alexander ilich melendez Jun 12, 2022 Liked: Cleanliness, staff & service, room comfort #### A tomar en cuenta En general la estancia fue comoda, tranquila, pero algo decepcionante. Estuvimos ahi solo 3 noches, 4 dias y en ese tiempo nos dimos cuenta de demasiados detalles que no le favorecen. Al llegar te dicen de los 4 restaurantes que tienen para que comamos pero lo que no te dicen es que estan todos cerrados y abren alas 6pm, menos uno, el cual esta lleno completamente porque todos quieren comer ahi y los lugares libres son reservaciones para gringos por lo tanto tienes que buscar fuera de el hotel para poder comer. Cuidado con el agua de la regadera si van con niños, el agua se regula a tu gusto pero sin previo aviso avienta agua heladisima y despues agua hirviendo, asi fue los 4 dias. Cuidado con el elevador que conlleva a las habitaciones de el tercer piso, habitaciones sencillas para 2 o 4 personas, ya que no funciona y se cierra sin previo aviso, aun si metes la mano o la maleta se cierra, cuidado con sus niños. Al llegar te mencionan que hay varios eventos en el hotel pero nadie de.los empleados tiene informacion para ayudarte a dar con ellos, nadie sabe nada, solo recepcion sabe, asi que si no estas cerca no hay forma de saber. En los eventos no hay lugares para sentarse y los que hay no te puedes sentar porque estan reservados, aunque no llegue nadie ahi se quedan vacios. Nos regalaron un viaje a vayarta tour city disque a conocer la ciudad y es compras por vayarta nada que ver, super pesimo, nada recomendado, evitarlo, es un sauna, camion sin aire, no niños!. ##### Alexander ilich melendez Stayed 3 nights in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Casa Velas Adults Only All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Casa-Velas-Adults-Only.h5653.Hotel-Information) > > [Buenaventura Grand Hotel & Great Moments - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-Great-Moments-All-Inclusive.h10481.Hotel-Information) > > [Beach Front Girasol Sur Apartments](https://www.expedia.ca/Puerto-Vallarta-Hotels-Beach-Front-Girasol-Sur-Apartments.h27155085.Hotel-Information) > > [Grand Park Royal Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Park-Royal-Puerto-Vallarta-All-Inclusive.h27346450.Hotel-Information) > > [Rivera del Rio Boutique Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Rivera-Del-Rio-Boutique-Hotel.h7119595.Hotel-Information) > > [Rosita Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Rosita-Hotel.h889365.Hotel-Information) > > [The Westin Resort & Spa Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-Westin-Resort-Spa-Puerto-Vallarta.h22052.Hotel-Information) > > [Barceló Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Barcelo-Puerto-Vallarta-All-Inclusive.h16535.Hotel-Information) > > [Grand Miramar All Luxury Suites & Residences](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Miramar-All-Luxury-Suites-Residences.h3438648.Hotel-Information) > > [Club Regina Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Club-Regina-Puerto-Vallarta.h1353919.Hotel-Information) > > [Beach Front Luxury at the Bay View Grand - Location! 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