I will try to be brief in my review.
Negatives Points:
- Expedia says the hotel keeps 4 restaurants, however, are only 2 and they are so-so. Those ones you need to book.
- The bars in the pool area, open super late, it is all-inclusive, but they never work for a long time.
- The principal concern that I have is about the food. Even at that 2 restaurants, you can make reservations, the food is pretty much Mexican which leave a quite harder for us to find out some not too sauced or popular in the world as french fries, pasta, and white rice.
I suggest the hotel increase the number of American Dishes at the principal restaurant called Mosaico (pizza, french fries, kinds of pasta, meat without sauce, especially for kids).
- Fridays the beach amenities do not work. Why not?
- The worst point to me was at the mini-shopping in the lobby. I bought a box of Tampax, however the wrong size. I came back only 10 minutes later to exchange it for the right size (with the receipt) but the lady told me I could not exchange it. So, at the end of the day, I wasted my money.
Positive Points:
- Cleanliness
- Quality of the beverages (when bars open)
- Staff
- Entertainment for kids and adults
- Location
- Room`s size
- Family environment