[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Los Tules Resort Travelers can unwind by one of six sparkling pools at Los Tules Resort before enjoying international cuisine with ocean views at the beachfront restaurant ![On the beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/bfbb61c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/e3a50876.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Bedroom](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/0ce584c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private kitchen](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/005d98d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 outdoor pools](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/75f8032c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Los Tules Resort sits right on the beach, offering a peaceful getaway with six outdoor pools lined with sun loungers. Guests can enjoy the sunshine or savor international dishes at Resto Chapultepec restaurant. The property includes an on-site spa and shopping opportunities. 7.0 Good ## Popular amenities - Spa - Hot tub - Bar - Room service - Pool - Gym ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=69137&PinnedHotelID=69137&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=69137&PinnedHotelID=69137&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=69137&PinnedHotelID=69137&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=69137&PinnedHotelID=69137&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=69137&PinnedHotelID=69137&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=69137&PinnedHotelID=69137&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=69137&PinnedHotelID=69137&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=69137&PinnedHotelID=69137&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Private kitchen](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/005d98d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Bedrooms ### Highlights Separate sitting area Air conditioning Connecting rooms available TV 2 bedrooms Shower/tub combination Private bathroom Cable channels - 2 bedrooms - Sleeps 7 - 2 Double Beds OR 1 King Bed ### Standard Room, 3 Bedrooms ### Highlights Separate sitting area Air conditioning Connecting rooms available TV 3 bedrooms Shower/tub combination Private bathroom Cable channels - 3 bedrooms - Sleeps 9 - 2 Double Beds OR 1 King Bed ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/b73aae3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available TV Shower/tub combination Private bathroom Cable channels In-room safe Daily housekeeping - 215 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/70c7ce0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Balcony Air conditioning Connecting rooms available TV Private bathroom Cable channels In-room safe Daily housekeeping - Sleeps 3 - 1 King Bed ![In-room dining](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/e3a50876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Balcony Air conditioning Connecting rooms available TV Ceiling fan Private bathroom Cable channels In-room safe - 301 sq ft - Sleeps 4 - 2 Double Sofa Beds ![Standard Room, 1 Bedroom](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/0ce584c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom ### Highlights Air conditioning Connecting rooms available TV Separate bedroom Private bathroom Cable channels In-room safe Daily housekeeping - 215 sq ft - 1 bedroom - Sleeps 6 - 2 Double Sofa Beds OR 1 King Bed ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/caeff652.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 4 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/6dfe87ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Master - Sleeps 2 ![In-room dining](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/e3a50876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - Sleeps 2 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/69200/69137/c401b217.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Apartment - Sleeps 6 ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40740000/40733100/40733092/2e4628eb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Punta de Mita Punta de Mita - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Los-Tules-Resort.h69137.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Los-Tules-Resort.h69137.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63909%2C-105.23521&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6gGJkP69PA7QXM6c-Em-7EQC4-Y=) Blvd Francisco Medina Ascencio, S/n Int Los Tules, Puerto Vallarta, JAL, 48330 #### What's nearby - Hotel Zone Beach - 5 min walk - 0.5 km - La Isla - 10 min walk - 0.9 km - Cruise Ship Terminal - 4 min drive - 2.3 km - Malecon - 4 min drive - 3.9 km - Playa de los Muertos - 6 min drive - 5.4 km #### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 15 min drive #### Restaurants - ‪La Madalena, Cantina de Puerto - ‬3 min walk - ‪Deli Express - ‬2 min walk - ‪Café Chapultepec - ‬3 min walk - ‪Domino's Pizza - ‬4 min walk - ‪La Leche - ‬4 min walk ## About this property ### Los Tules Resort Hotel near Bay of Banderas A poolside bar, a terrace, and shopping on site are just a few of the amenities provided at Los Tules Resort. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Resto Chapultepec, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks include: - 6 outdoor pools and a children's pool - Free self parking - 4 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and concierge services - A 24-hour front desk, multilingual staff, and beach umbrellas Room features All 200 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - TVs with cable channels ## Similar properties ![Double Room | Balcony view](https://images.trvl-media.com/lodging/9000000/8990000/8986700/8986663/bc4b1213.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Tules Villas del Sol Hotel Zone - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 551 reviews CA $160 CA $192 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=8986663&PinnedHotelID=8986663&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/530000/528800/528713/fc80b392.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa del Palmar Beach Resort and Spa, Puerto Vallarta Hotel Zone - Pool - Hot tub - All-inclusive - Kids pool 8.2 Very good 1,877 reviews CA $201 CA $241 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=528713&PinnedHotelID=528713&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1050000/1041600/1041592/d4bbb2ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Palmas by the Sea All Inclusive Hotel Zone - 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All Inclusive South Zone - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,927 reviews CA $338 CA $405 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=16535&PinnedHotelID=16535&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/800000/795300/795219/dd614bc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Pescador Hotel Downtown Puerto Vallarta - Pool - Kids pool - Restaurant - Air conditioning 8.4 Very good 1,011 reviews CA $109 CA $130 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=795219&PinnedHotelID=795219&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16590000/16589500/16589425/aa255075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Puerto Vallarta Isla Hotel Zone - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,015 reviews CA $102 CA $124 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=16589425&PinnedHotelID=16589425&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Resto Chapultepec ### Things to do - 4 outdoor tennis courts - 6 outdoor pools - Children's pool - Gym - Hot tub - Personal motorized watercraft - Shopping ### Family friendly - 6 outdoor pools - Babysitting - Children's pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - 20 buildings - 3 floors - Smoking not allowed ## Room amenities ### Bathroom - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Room service ### More - Air conditioning - Connecting rooms available - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Los Tules Los Tules Puerto Vallarta Los Tules Resort Los Tules Resort Puerto Vallarta Tules Los Tules Hotel Puerto Vallarta Puerto Vallarta Los Tules Puerto Vallarta Los Tules Los Tules Puerto Vallarta Los Tules Resort Hotel Los Tules Resort Puerto Vallarta ## Frequently asked questions ### Does Los Tules Resort have a pool? > Yes, this property has 6 outdoor pools and a children's pool. ### Is Los Tules Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Los Tules Resort? > Self parking is free at this property. ### What time is check-in at Los Tules Resort? > Check-in start time: 3 PM; Check-in end time: 6:00 PM. ### What time is check-out at Los Tules Resort? > Check-out is at 11 AM. ### Does Los Tules Resort provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Los Tules Resort located? > Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of Playa Flamingos and Bay of Banderas. Cruise Ship Terminal and Malecon are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Los Tules Resort Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 36 8 - Good 42 6 - Okay 30 4 - Poor 22 2 - Terrible 11 ### 7.0/10 Cleanliness ### 7.2/10 Staff & service ### 5.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 2/10 Terrible #### Carlos Jul 27, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experience... Let me start by stating that my family has been traveling to this hotel for the last 27 years, as they have a shared condo there, it's been usually a very nice experience This summer I decided to join them so I booked a room guessing it will be fairly under similar conditions. Early after arriving, we learned that the facility is now divided and administered by four different groups. We got a room managed by "Los Tules Mexican Resort", booked through Expedia, while the rest of my family got the usual room (administered now by Royal). Their room was as usual clean, well maintained, etc; while ours was terrible. TV was ancient and broken, as the WC and barroom cabinet. AC leaked continuously all week; moreover, room was infested with cockroaches... The worst part was the manager response, basically she explained there was little she could do, other than trying to change the TV, which she never did. I strongly advise anyone considering this hotel, to double check who is managing the room you will get. Based on what I read on previous reviews (and the rest of my family) you could get a good room, but for me in brief words, it's been the worst experience I've ever had staying at a touristic resort. ##### Carlos ### 8/10 Good #### Verified traveller Sep 9, 2019 Liked: Cleanliness, staff & service We love this property for the feel of a hacienda. Great and clean pools and love the Cafe Chapultepec for meals by the pool and views of the ocean. Balcony rooms have a nice view of the harbor. Beautiful flowers and palms and many pools give it a personal feel. ##### Verified traveller Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Verified traveller Jul 8, 2019 Liked: Cleanliness, staff & service, amenities EStá bien, pero caro para lo que ofrece.Nada que ver el cuarto con lo que promocionan en la foto de internet. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 4/10 Poor #### Verified traveller Apr 21, 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Lisa Nov 15, 2018 Disliked: Cleanliness, staff & service, amenities This property was priced well for the age and lack of updates. The interior was the same as the original decor when the resort first opened in the early 80's. I was initially put off but once I saw the spectacular view I felt like I had made the deal of the century! I was eventually able to get much needed additional cleaning done (some by the housekeeper some by me) but never got towels that didn't look like old rejects. Overall the size of the room with kitchen, the massive deck with gorgeous view and the numerous pools with lucious landscapes over shadowed the negatives. Also, the pool cafe has great food and exceptional staff!!! ##### Lisa Stayed 10 nights in Oct 2018 ### 4/10 Poor #### jea, san francisco Apr 2, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible smell My matress smell like vomit, they gave me such a terrible room ##### jea Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Verified traveller Oct 6, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We have stayed 13 times and will stay again! ##### Verified traveller ### 10/10 Excellent #### Angelica, Monterrey Jul 23, 2016 Liked: Staff & service, property conditions & facilities, room comfort #### Excelente De lo mejor excelente en todos los aspectos solo al inicio un detallito con una persona de recepcion q me dijo q no estaba mi reservacion y me mandaron a una habitacion provisiinal y bueno al fin de cuentas si estaba mi reserva pero al otro me cambiaron de habitacion ##### Angelica ### 2/10 Terrible #### Verified traveller May 23, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wow its a hotel? If you like giant roaches and doors that look like that have been broken into this is your spot. I have never stayed any place so bad, and didn't sleep at all, checked in at 3rd and was out the door at 5am..... ##### Verified traveller ### 6/10 Okay #### Verified traveller Apr 24, 2016 Liked: Staff & service Cheap hotel by a small beach. Rooms aren't modern or anything, but again, its cheap. ##### Verified traveller ### 4/10 Poor #### Melissa , Shelton, WA Mar 30, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Beautiful grounds but standard hotel room not nice We booked a stay in a standard hotel room. The room was very dark and dank, fixtures were not operable and required repair, never were able to acquire a safe key to safe in unit, front desk were less than helpful in resolving any issues. Standard hotel room has no view and no patio or balcony and no ocean view. Very outdated and require some upgrading. Majority of the staff were helpful, excluding check in and front desk staff. There appeared to be some nicer units in the complex, would use caution if booking to ensure you were in one of the nicer, upgraded rooms. I would not recommend this hotel to anyone, nor would I choose to stay in this property again. ##### Melissa ### 10/10 Excellent #### Verified traveller Feb 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Condos on the beach Our whole family stayed there in three different condos. My daughter and husband with two small children stayed in a large 3 bedroom 3 bath and it was absolutely top rate, a five. The staff especially Maricio, our "concierge", was so helpful with everything we needed. My son and his wife stayed in a small studio and my partner and I had a large studio. I would rate his a three, comfortable but very small and ours was larger and very nice but with an old bathroom so I would rate ours a four. The grounds with 5 different pools and the views from our rooms were all fantastic. The only restaurant on the grounds is very average. ##### Verified traveller ### 2/10 Terrible #### EMI, Menahga, MN Feb 18, 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Awful 11-1101 (room no.) Again,this was awful. Seem it was an left over room ##### EMI ### 2/10 Terrible #### M Alejandra, Distrito Federal Feb 4, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fatal!!! La habitación deplorable!! El hotel está en pésimo estado de conservación. Al menos el cuarto asignado edificio 11 habitación 1101. No era una habitación con dos canas dobles como lo reserve. Me entregaron una habitación con una cama supletoria que salía debajo de la "cama" principal que era una especie de sofá del tamaño de una cama doble. Lamentable para hoteles.com que el hotel no cumpla con lo que en línea ofrecen tengo fotografías de la habitación si el departamento de atención al cliente quiere darle seguimiento. Además el sanitario del cuarto estaba tapado. ##### M Alejandra ### 6/10 Okay #### Verified traveller Feb 2, 2016 #### Nice old style Mexican resort on the beach Reception at check in was average. Our room was on the fourth floor with no elevator and difficult stairs esp. for partner who is 90....reception stated that there was no opportunity to change room. The room amenities old and not well maintained eg. no way to lock room safe, cupboard handles that came off in our hands ##### Verified traveller ### 4/10 Poor #### Mario Jan 20, 2016 Disliked: Staff & service, property conditions & facilities El cuarto no era el de la foto y deja mucho que desear ##### Mario ### 4/10 Poor #### gabriel, Edo Mex Jan 14, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Se robaron mi reloj : ( A pesar de que se comento la situacion nadie se hizo responsible, su caja de seguridad no sirve y el control remoteo de la tele no funcionaba. muy poca atencion ##### gabriel ### 8/10 Good #### Alejandra, N.L. Nov 26, 2015 Liked: Staff & service #### Los Tules El personal nos dio una atencion personalizada y excelente, esta muy comodo el hotel, muy centrico y buenas instalaciones, la comida del restaurante muy rica. Lo recomiento 100% ##### Alejandra ### 6/10 Okay #### Kathryn, Santa Fe, New Mexico Nov 11, 2015 Disliked: Cleanliness, property conditions & facilities #### Disappointment in upkeep of apartments I had a timeshare at Los Tules until about 8 years ago. It is a beautiful setting on the beach, the grounds are gorgeous and the 8 pools immaculate and the outsides of the buildings are kept up. Unfortunately it is very old and rundown inside the apartments. I had a studio which had a gorgeous view but that is all it had. The studio was very dirty, rundown, no hand or cup towels, no soap, no blankets, kitchen appliances very old, poorly supplied with few mismatched dishes, pots and pans among other shortcomings--obviously not ready for occupancy. The next morning I told them the studio was completely unacceptable. They changed me to a much better and bigger studio with nice view. Different companies and individuals own and run the resort and I am sure there are many accommodations that have been updated and nice. I went there for old times sake and did not expect a whole lot, but the places I saw definitely need attention and updating. The staff are friendly and I love the low-rise Mediterranean villa design in a town of nothing but high-rise hotels and condos. Some big company needs to buy the resort and modernize the interiors. Then it would be really wonderful! ##### Kathryn ### 6/10 Okay #### Carlos Alberto, Cd. Juarez chihuahua Aug 12, 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### Regular la estancia Estuvo bien la estancia nada mas los cuartos están sucios y con muchos desperfectos las camas duras como piedras ##### Carlos Alberto ### 10/10 Excellent #### James, Tulsa, OK Jul 2, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Room with Ocean View Most beautiful resort in Puerto Vallarta. The grounds are massive and very well manicured. One of the few resorts that has land with it as well as beautiful beaches. The only drawback was the timeshare salespeople trying to constantly get you to participate in their program. Would definitely stay again. ##### James ### 6/10 Okay #### AGUSTIN, Tequila, Jalisco, México. May 5, 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### HABITACIÓN MUY VIEJA, EN ESTA OCASIÓN: DECEPCION El año me hospedé aquí con mi familia y no tuve ningún problema. Lamentablemente en esta ocasión, con amigos, no fué así. Me dieron una habitación súper vieja, alejada de todo, las persianas rotas, en las mañanas el sol pegaba de frente. El aire acondicionado no sirvio todo un dia, el baño tiraba agua. Muy decepcionado de este hotel. Creo que lo tienen bastante abandonado, la recepción parece de los años 70's. Lo salva sus bonitas areas verdes y albercas y la atención de la señora Marina, que siempre trata de dar una solución a cualquier percance. De seguro, ya no regreso NUNCA a este hotel. CONSEJO:si pueden pagar un poco más, elijan algo más nuevo, de seguro valdrá la pena el gasto extra. ##### AGUSTIN ### 4/10 Poor #### RICARDO EMILIO, Mexico D.F. Mar 31, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### que triste que esta opcioneste mal estuvo deficient para empezar porque no tenian la confirmacion de la reservacion Nos dieron un cuarto donde aparecio una cucaracha y el servicio de ama de llaves nunca trajo el papel sanitario y tuvimos que comprarlo nosotros A diferencia del resy to de las habitaciones (que habiamos tenido enn los dias anteriores a traves de Royal Holliday) esta estaba sucias) a la entrada habia retos de un mosquitero y un mueble Viejo Conclusion muy malas condiciones en esta area El lugar explendido y las instalaciones(albercias jardines etc ) Magnificos Lastima de esta seccion ##### RICARDO EMILIO ### 6/10 Okay #### Verified traveller Mar 19, 2015 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, room comfort #### Bonito Hotel, pésima habitación. Muy bonito Hotel aun lado de la playa con varias piscinas muy limpias pero cuartos de hotel muy reducidos y con mobiliario muy viejo (tv, camas, baño, buro, etc) y colchones muy incomodos. ##### Verified traveller ### 8/10 Good #### jorge, GUADALAJARA Feb 4, 2015 #### BUEN LUGAR LAS HABITACIONES UN POCO VIEJAS, PERO EN GENERAL NO TENGO QUEJAS, MUY BUENA ESTANCIA. ##### jorge ## Expedia's Latest Trends ### Hotels > [Melia Puerto Vallarta - All inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Melia-Puerto-Vallarta.h69945.Hotel-Information) > > [Casa Velas Adults Only All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Casa-Velas-Adults-Only.h5653.Hotel-Information) > > [Buenaventura Grand Hotel & Great Moments - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-Great-Moments-All-Inclusive.h10481.Hotel-Information) > > [Beach Front Girasol Sur Apartments](https://www.expedia.ca/Puerto-Vallarta-Hotels-Beach-Front-Girasol-Sur-Apartments.h27155085.Hotel-Information) > > [Grand Park Royal Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Park-Royal-Puerto-Vallarta-All-Inclusive.h27346450.Hotel-Information) > > [Rivera del Rio Boutique Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Rivera-Del-Rio-Boutique-Hotel.h7119595.Hotel-Information) > > [Rosita Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Rosita-Hotel.h889365.Hotel-Information) > > [The Westin Resort & Spa Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-Westin-Resort-Spa-Puerto-Vallarta.h22052.Hotel-Information) > > [Barceló Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Barcelo-Puerto-Vallarta-All-Inclusive.h16535.Hotel-Information) > > [Grand Miramar All Luxury Suites & Residences](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Miramar-All-Luxury-Suites-Residences.h3438648.Hotel-Information) > > [Club Regina Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Club-Regina-Puerto-Vallarta.h1353919.Hotel-Information) > > [Beach Front Luxury at the Bay View Grand - Location! 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