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Overview of Hotel Suites Mar Elena

Photo gallery

Courtyard
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Balcony

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya Las Glorias1 min walk
    Popular LocationCruise Ship Terminal3 min drive
    Popular LocationMalecon3 min drive
    AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)15 min drive
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About this area

Puerto Vallarta

Located in Puerto Vallarta's South Hotel Zone neighborhood, Hotel Suites Mar Elena is in the city center and near the beach. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Playa Mismaloya. Los Arcos and Aquaventuras Park Vallarta are also worth visiting. Guests appreciate the hotel's location for the nightlife.
Visit our Puerto Vallarta travel guide
Popular Location

What's nearby

  • Playa Las Glorias - 1 min walk
  • Cruise Ship Terminal - 3 min drive
  • Malecon - 3 min drive
  • Caballito - 3 min drive
  • La Iglesia de Nuestra Senora de Guadalupe - 4 min drive

Getting around

  • Central Camionera Station - 9 min drive
  • AirportLicenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 15 min drive

Restaurants

  • Tacos Mar y Tierra — 3 min walk
  • Bill's Bar & Grill — 4 min walk
  • El Camaron Express — 4 min walk
  • Lamara — 5 min walk
  • Sushi In House — 6 min walk

About this property

Hotel Suites Mar Elena

Colonial Puerto Vallarta hotel in South Hotel Zone, near Cruise Ship Terminal
Along with an outdoor pool, this hotel has a rooftop terrace and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. All 46 rooms feature modern comforts like plasma TVs with cable channels, along with free WiFi. Other amenities available to guests include free long-distance calls, free local calls, and safes.
Hotel Suites Mar Elena offers 46 air-conditioned accommodations with safes and irons/ironing boards. Plasma televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - April 2017

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Plasma TV
  • Premium channels

More

  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 500 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mar Elena
Suites Mar Elena
Suites Mar Elena Hotel
Suites Mar Elena Hotel Puerto Vallarta
Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena
Hotel Suites Mar Elena Hotel
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Hotel Puerto Vallarta

Frequently asked questions

Can I cancel my reservation for free at Hotel Suites Mar Elena and receive a full refund?
Yes, Hotel Suites Mar Elena offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Suites Mar Elena cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Suites Mar Elena?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at Hotel Suites Mar Elena on Dec 7, 2020 start from CA $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Suites Mar Elena have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
Is Hotel Suites Mar Elena pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Suites Mar Elena?
Self parking is free at this property.
What time is check-in at Hotel Suites Mar Elena?
Check-in is from 3 PM - 3:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Suites Mar Elena?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Hotel Suites Mar Elena located?
Located in South Hotel Zone, this hotel is within 2 mi (3 km) of Playa Las Glorias, Cruise Ship Terminal, and Malecon. Playa de los Muertos and Olas Altas Street are also within 3 mi (5 km).
4.2
Very good
5 - Excellent
105
4 - Good
91
3 - Okay
30
2 - Poor
8
1 - Terrible
4

4.4/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Clean, quiet, well maintained Will return on a future date
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Family run, old time mexican. So so location but found good restaurants and felt safe.
Stayed 5 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
The staff were helpful in spite of our late arrival. The room was large and the bed was very comfy
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, very clean, quiet, and nice proximity to buses. ~ 30 min walk to Malecon.
Stayed 4 nights in Mar 2020

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