Hotel Rio Malecon

3.0 star property
Comfortable hotel, a quick walk to Malecon

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel Rio Malecon

2 restaurants, breakfast, lunch, dinner served; international cuisine
Property entrance
In-room safe, blackout drapes, soundproofing, free WiFi
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.4

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Pet-friendly
    Pet-friendlyPet-friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
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About the area

Map
Morelos 170, Centro, Puerto Vallarta, JAL, 48300

What's nearby

  • Olas Altas Street - 8 min walk
  • Playa de los Muertos - 8 min walk
  • Malecon - 9 min walk
  • Los Muertos Pier - 11 min walk
  • Cruise Ship Terminal - 7 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Vitea Restaurante - ‬1 min walk
  • ‪Roberto's - ‬2 min walk
  • ‪Xolo Restaurante - ‬2 min walk
  • ‪Devil's Bar - ‬1 min walk
  • ‪L’angolo di napoli - ‬1 min walk

About this property

Hotel Rio Malecon

Family-friendly hotel near Playa de los Muertos
Located close to Malecon, Hotel Rio Malecon provides a poolside bar, a terrace, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • Limo/town car service, cooked-to-order breakfast (surcharge), and babysitting (surcharge)
  • A front-desk safe, wedding services, and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and luggage storage
  • Guest reviews speak highly of the dining options, helpful staff, and location
Room features
All guestrooms at Hotel Rio Malecon include perks such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Blackout drapes/curtains and sound-insulated walls
  • 32-inch Smart TVs with digital channels
  • Balconies or patios, childcare services, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 840 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Weekday cooked-to-order breakfast available 7:30 AM to 12:30 PM for a fee: MXN 220 to 260 for adults and MXN 220 to 260 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • COEXISTbistro

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 503 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1958
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1100

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per pet, per night, plus a deposit of MXN 500 per stay
Welcoming dogs only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 260 for adults, and MXN 220 to 260 for children
  • Nearby parking fee: MXN 840 per day(66 ft away; open 24 hours)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 450 per pet, per night
  • Late check-out fee: MXN 1100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Rio Malecon
Hotel Rio Malecon Puerto Vallarta
Malecon Rio
Rio Malecon
Rio Malecon Puerto Vallarta
Hotel Rio Puerto Vallarta
Hotel Rio Malecon Hotel
Hotel Rio Malecon Puerto Vallarta
Hotel Rio Malecon Hotel Puerto Vallarta

Frequently asked questions

Does Hotel Rio Malecon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Rio Malecon?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Rio Malecon on Jul 29, 2024 start from CA $84.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Rio Malecon pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 450 per pet, per night.

What time is check-in at Hotel Rio Malecon?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Rio Malecon?

Check-out is at noon. Late check-out is available for MXN 1100 (subject to availability).

Where is Hotel Rio Malecon located?

This family-friendly Puerto Vallarta hotel is located by the sea, within a 10-minute walk of Playa de los Muertos and Malecon. Bay of Banderas and Cruise Ship Terminal are also within 6 mi (10 km).

Hotel Rio Malecon Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 459 out of 1001 reviews" "
Rating 8 - Good. 338 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Evita

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible horrific staff. Incredibly rude and not helpful. Super uncomfortable staff, worst ever.
Stayed 3 nights in Jul 2024

4/10 Poor

Carlos

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Good location but super noisy
Stayed 14 nights in Jun 2024

6/10 Okay

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service
No parking
Stayed 1 night in Jul 2024

10/10 Excellent

Severina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to everything
Stayed 3 nights in May 2024

8/10 Good

Alissa, Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel is in a great location, a block from the malecon, shoping districts & the beach.
Stayed 1 night in May 2024

6/10 Okay

Brian

Liked: Staff & service
This is a solid budget hotel in a fantastic location, well worth the under $100/night price, but it’s not for everyone. Pros- Location- A block off of the Malecone board walk, tons of transportation, perfectly walkable, plenty of options. Staff- Staff if friendly, speaks English well, and are very helpful. Hotel dining - Solid in hotel restaurant, no room service, but easy access. Price- Nice sized rooms for the price. Cons- Noise- The hotel is well built, so no room neighbor noise, but PV has cobblestone streets and hotel is on a busy one. Most rooms are street facing, and vehicles are super noisy. This includes late night excessively load people and car radio noise, even very late at night. I used ear plugs every night. Odors- PV’s high humidity creates a moldy/mildewy smell, largely from the air conditioning unit. It dissipates fairly quickly, but if you’re sensitive, then this isn’t the place for you. Balcony- Some rooms have a shared falcon and is easy access to next room’s outside door. Door closure seems sufficient, but doesn’t have a separate lock. No elevator- two floor hotel with no elevator, not too bad, but not for everyone. Pool- The pool is in the court yard, and feels more like a part of the restaurant and not a separate space. No lounges chairs or anything, and not a lot of sun. Conclusion- Great option if you are budget hotel tolerant, if you’re not, look for other locations nearby locations at a higher price point.
Stayed 3 nights in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the rooms really are great. It's a convenient walk to Zona Romantica, the Malecon and the Coexist Bistro makes some really good food, although I only had breakfast there once. I stayed there in April 2023 and came back in April 2024 because I liked it so much.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bretton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy our stay every year!
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Malecon, Romantic zone with many restaurants. Nice room with frig, microwave and coffee maker. Maid cleans daily. restaurant on hotel is very acceptable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Barb

Stayed 7 nights in Apr 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. It was very clean. Although location was great, it was very noisy.
Stayed 5 nights in Apr 2024

2/10 Terrible

Yash

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Overall experience was terrible because of the staff. Staff was rude and very inconsiderate towards guests. We had a total of 3 rooms in this hotel (really wish we didn't) and the check-in process took forever. The hotel only accepted limited payment methods and wouldn't let you keep your bags in the room or even take a shower until you make the full payment first!! At first they sent me a note saying that you need to pay or call us in 24hrs or we will cancel your booking, so, I paid half the amount (through paypal as a workaround) to ensure my booking. I spoke to their representative who knew the issue but at the time of check-in they refused to generate a paypal link and said we would only accept CASH!! I could not even step in to the room after almost 10hr of travel until I paid them in full (all cash). Exchange rate was as per their wish which I found to be really an easy money making opportunity for them. Alberto B. (one of their receptionist) is till date the rudest hotel staff I've meet and I've been to over 23 countries so far, so he is right up there on the top. He would stop you each time to enter the hotel and check for items you are bringing in (like seriously?), water bottles included. He could not speak english and would only say a sentence or two in Spanish with the word "NO" at the end and make you guess what does he mean. I am pretty sure he was making up rules as he went because none of the emails I received from Expedia or the hotel had mention of pol
Stayed 3 nights in Mar 2024

10/10 Excellent

Candance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 7 nights in Mar 2024

2/10 Terrible

Natasha

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
WORST CUSTOMER SERVICE IVE EVER ENCOUNTERED IN PV
All I can say is WORST customer service ever, By the two hotel managers, Guatalupe and her assistant, were the WORST! And we stay in PV and all over Mexico every year for a month long stay, different hotels, I’ve never experienced anything like this place. BUT The food was amazing, service in the restaurant was good, don’t forget to tell them about your 10 percent discount if your staying here or they won’t give it to you, make sure when you book a room to call these guys before they take your credit card info and give you the wrong room. And OVER CHARGE you for said room. Check your credit cards. If you don’t have a kitchen don’t bring food in your room you will get those little ants everywhere. Big waste of money, Hotel manager lady, made my 8 year old cry, and did not apologize once to us or offer us an upgrade ( even for money ) even though the room we PAID for was available our entire stay RIGHT next to where we slept, the man manager told me to call hotels and take it up with them so I did and handed him the phone only for him to tell them no they were wrong too ! You guys are not welcoming at all ! Worst customer service I’ve ever encountered in Mexico anywhere ! I will never stay here and I will let everyone know how you treated us ! You made 4 days out of my one month stay THE WORST ! we’re coming back in a week and we will be staying in a hotel a block away which was the BEST customer service and very welcoming even tho it’s priced more! Go ahead lie some more
Stayed 4 nights in Mar 2024

8/10 Good

Kenneth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance of Mexico was throughout this 1958 hotel. Close to the ocean and the Malecon. Shopping out your front door. If there was a 4.5 rating, this hotel has it.
Stayed 3 nights in Mar 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No free tv, crappy ac and terrible customer service

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Mold in bathroom. Would have liked a small refrigerator, coffee maker, and microwave
Stayed 3 nights in Feb 2024

8/10 Good

CLYDE, Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the Rio Malecon hotel quiet good. Enjoyed having the mini kitchen for my room. Also enjoyed the restaurants in the area and how closeness of the malecon to the hotel. Enjoyed having a balcony next to my room. would stay here again.
Stayed 7 nights in Mar 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great access to Malecon and Romantica Zone
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this property and again, I had a wonderful time. I worked from my room a couple of days and the internet speed is excellent with routers for every 2 rooms to share. The on site restaurant, COEXIST, is amazing. I've tried something from every section of the menu and everything was very tasty and of high quality. Kudos the chefs for creating great dishes. The team at Hotel Rio is always ready to help you and answer any questions you may have about the area. The Malecon boardwalk is across the street with tons of shops and restaurants. The secluded pool and sun space is really nice and quiet where you can unwind. I will definitely be back... again. :)
Stayed 3 nights in Mar 2024

8/10 Good

Nancy

Stayed 3 nights in Mar 2024

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service
Clean room, one block from the malecon.
Stayed 1 night in Mar 2024

2/10 Terrible

Gordon, Richmond

Disliked: Staff & service
I was very unhappy with the front desk staff. They surcharge ed me an extra $500.00 dollars.
Stayed 14 nights in Mar 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0