Title: Hotel Palmeras - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palmeras Travelers relax beneath pool umbrellas at this urban escape where local cuisine meets beachside atmosphere, creating a perfect city retreat ## Photo gallery for Hotel Palmeras ![Reception - Hotel Palmeras (Bucerías)](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/1aa043e8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Hotel Palmeras (Bucerías)](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/8a9f5a07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Economy Studio - Hotel Palmeras (Bucerías)](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/1b3d1d6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Palmeras (Bucerías)](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/ec3f75e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Palmeras (Bucerías)](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/33fc2bc9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palmeras stands in the city center offering a lively sanctuary for visitors. Guests savor meals at Terra Café, enjoy freshly brewed coffee, and afterward relax in the spa tub or beside either of the two refreshing pools. ## Reviews 7.6 Good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=53714404&PinnedHotelID=53714404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=53714404&PinnedHotelID=53714404&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=53714404&PinnedHotelID=53714404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=53714404&PinnedHotelID=53714404&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=53714404&PinnedHotelID=53714404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=53714404&PinnedHotelID=53714404&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=53714404&PinnedHotelID=53714404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=53714404&PinnedHotelID=53714404&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Economy Studio ![Economy Studio](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/1b3d1d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Studio 8.0 Very good 5 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Ceiling fan Rainfall showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/c578406f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.2 Good 5 reviews ### Highlights Yard Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Master Suite ![Master Suite](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/f0ca9534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 10.0 Exceptional 1 review ### Highlights Yard Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 355 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Economy Studio ![Economy Studio](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/a15d73c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Studio 8.8 Excellent 3 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Ceiling fan Rainfall showerhead - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Economy Double Room ![Economy Double Room](https://images.trvl-media.com/lodging/54000000/53720000/53714500/53714404/604a5901.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Ceiling fan Rainfall showerhead - City view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Hotel-Palmeras.h53714404.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Hotel-Palmeras.h53714404.Hotel-Information) ## About the area Located in Zona Dorada, a neighborhood in Bucerías, Hotel Palmeras is in the entertainment district and near the beach. Nayar Vidanta Golf and Mayan Palace Nuevo Vallarta Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Bucerías and Bay of Banderas. Los Arroyos Verdes and Splash Water Park Vallarta are also worth visiting. Spend some time exploring the area's activities, including whale-watching. [Visit our Bucerías travel guide](https://www.expedia.ca/Bucerias.dx6051566) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75401%2C-105.33728&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aIJGaEW6rej8xz4aDTUxaoOQrb8=) 35 Lázaro Cárdenas, Bucerías, NAY, 63732 ### What's nearby - ![Atardecer en la playa de Bucerías, México](https://images.trvl-media.com/place/6074348/5922479c-bb58-4da5-b70e-e192e4006e43.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Bucerías 1 min walk \- 0.1 km - Art Walk Bucerias 3 min walk \- 0.3 km - Tuna Contemporary Ceramics Center 14 min walk \- 1.2 km - El Tigre Golf at Paradise Village 16 min walk \- 1.3 km - Los Arroyos Verdes 16 min walk \- 1.3 km ### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) 27 min drive ### Restaurants - The Fat Boy, Sea Food 5 min walk - Karens Place 4 min walk - Mr Cream Pancakes & Waffles 5 min walk - La Postal 1 min walk - El Cafe de Bucerias 4 min walk ## About this property ### Hotel Palmeras Hotel near Playa Bucerías Take advantage of a coffee shop/cafe, a bar, and a restaurant at Hotel Palmeras. Stay connected with free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Concierge services, luggage storage, and tour/ticket assistance - Beach towels, smoke-free premises, and a 24-hour front desk Room features All guestrooms are individually furnished, and have comforts such as air conditioning and separate sitting areas. Other amenities include: - Bathrooms with rainfall showers and shampoo - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, separate sitting areas, and ceiling fans ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/109000000/108160000/108158600/108158515/8d04497b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Mi Mexico Zona Dorada - Pool - Parking included - Free WiFi - Housekeeping 9.8 Exceptional 39 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=108158515&PinnedHotelID=108158515&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/10000000/9090000/9083300/9083245/443d0e57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Posada de Bucerias Zona Dorada - Pool - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 80 reviews CA $140 CA $169 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=9083245&PinnedHotelID=9083245&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/113000000/112720000/112713200/112713115/d009b69a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Picos Hotel & Suites Bucerias Bucerías - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 283 reviews CA $102 CA $125 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=112713115&PinnedHotelID=112713115&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/94000000/93680000/93675200/93675107/88b0118b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bungalow Paraiso Bucerias Zona Dorada - Pool - Kitchen - Free WiFi - Air conditioning 6.6 8 reviews CA $142 CA $192 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=93675107&PinnedHotelID=93675107&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/104000000/103880000/103878200/103878187/f880b782.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 5 Frogs Hotel Bucerias Zona Dorada - Pool - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 68 reviews CA $166 CA $200 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=103878187&PinnedHotelID=103878187&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Tree House](https://images.trvl-media.com/lodging/116000000/115420000/115413100/115413056/0497220b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aventura Pacifico Boutique Suites Villas Zona Dorada - Pool - Parking included - Free WiFi - Bar 9.6 Exceptional 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=115413056&PinnedHotelID=115413056&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100980000/100979600/100979552/ddf647ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Sho Zona Dorada - Parking included - Free WiFi - Air conditioning - Microwave 8.8 Excellent 6 reviews CA $99 CA $120 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=100979552&PinnedHotelID=100979552&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/79000000/78630000/78628700/78628695/c5e3ad91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ysuri Bucerias Bucerías - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 140 reviews CA $196 CA $241 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=78628695&PinnedHotelID=78628695&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1540000/1535700/1535616/7a97dbe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista Vallarta All Suites on the Beach Bucerías - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 528 reviews CA $237 CA $290 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1535616&PinnedHotelID=1535616&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Suite, Balcony, Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/111000000/110120000/110116900/110116865/d6024783.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ITARE BEACH HOUSE Bucerías - Pool - Kitchen - Pet friendly - Free WiFi 9.6 Exceptional 42 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=110116865&PinnedHotelID=110116865&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Terra Café (Cafe & Bar) ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach towels - Pool loungers - Pool umbrellas ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 500 per accommodation, per stay - Breakage deposit: MXN 500 per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Hotel Palmeras Hotel Hotel Palmeras Bucerías Hotel Palmeras Hotel Bucerías ## Frequently asked questions ### Does Hotel Palmeras have a pool? ### How much does it cost to stay at Hotel Palmeras? ### Is Hotel Palmeras pet-friendly? ### How much is parking? ### What time is check-in at Hotel Palmeras? ### What time is check-out at Hotel Palmeras? ### Where is Hotel Palmeras located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palmeras Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.2 Amenities ### 8.2 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 49 8 - Good 38 6 - Okay 15 4 - Poor 13 2 - Terrible 12 ## Reviews ### 6/10 Okay #### Marieke Jan 12, 2026 Liked: Amenities A little bathroom touch up would bring this from 3 to a 5\. The price was super high for such a 1\* bathroom, but friendly staff and nice pool and pool deck were good. ##### Marieke Stayed 1 night in Dec 2025 ### 8/10 Good #### Cindy Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean. Staff was delightful and helpful. In the heart of everything. Only negative was my room was located at ground level fronting the very busy main street and noise was loud and in the room. Otherwise excellent ##### Cindy Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Cori Nov 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities AC was great Pool was awesome Well maintained and clean Excellent for walking everywhere We had no water the first night, tank got filled the next day. Not a big deal to us. Authentically Mexican. Would 100% stay there again!!!!! ##### Cori Stayed 10 nights in Nov 2025 ### 8/10 Good #### Ronald Jan 2, 2026 Clean. Tv didn’t work. Noisy music performing very close. Old refrigerator, stovetop and little microwave but not a single glass, plate or fork to use the kitchenette. No shower curtain so water on the floor. Reception didn’t speak English but were very nice. It is fine for our one night stay. The pool looked inviting with available chaise lounges. Convenient to restaurants, etc. Good price. ##### Ronald Stayed 1 night in Jan 2026 ### 10/10 Excellent #### janice Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This old Canadian needed some assistance in locating bus etc. counter staff were exceptionally helpful ##### janice Stayed 1 night in Oct 2025 ### 8/10 Good #### Noreen Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! ##### Noreen Stayed 1 night in Jan 2025 ### 4/10 Poor #### Suzanne Nov 12, 2025 Liked: Cleanliness Disliked: Property conditions & facilities The staff was great and helpful. The foyer and pool are very nice but the rooms are very dated. The wifi only reached my balcony so really no service or signal. The towels were rougher than sandpaper and shouldn't be used even for cleaning. I don't think I would let my Mother stay there so that's a benchmark on whether or not I would return. ##### Suzanne Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Glen Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff and hotel were great but progress in the town is noisy ##### Glen Stayed 11 nights in Mar 2025 ### 10/10 Excellent #### Nicole Feb 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location very close to the beach, dining, shopping. We enjoyed a gorgeous corner suite next to the heated pool. Stunning view of the ocean from the rooftop lounging area. Staff was friendly and helpful and went above and beyond to make our stay memorable! ##### Nicole Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### David or Kimberly Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay. ##### David or Kimberly Stayed 1 night in Feb 2025 ### 8/10 Good #### Josh Nov 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price ##### Josh Stayed 1 night in Nov 2024 ### 8/10 Good #### Ross Mar 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Was a good stay. Very clean and friendly helpful staff. Older hotel so it needed a bit of work. Only downfall was no running eatrr so the water would run out until water truvk came. Close to everything amd lots of restaurants. ![Back of hotel and pool](https://a.travel-assets.com/ugc/hotel-reviews/4E30CC564A3E890F0B3A6F8D623C3D3A5BEEAF9B1741087089642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ross Stayed 11 nights in Feb 2025 ### 10/10 Excellent #### Sandra Mar 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff. ##### Sandra Stayed 4 nights in Mar 2024 ### 8/10 Good #### betty Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a junior suite which included stove top, full size fridge, etc. etc. Very large open concept room with king bed. Bathroom was good too. Accommodations are old but pretty much excellent. The pool and lush gardens were beautiful. Very quiet and relaxing even though on Main Street. Restaurant food and staff excellent as well as hotel staff especially Antonio! ##### betty Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### Anthony Aug 20, 2024 Liked: Amenities, property conditions & facilities Nice room, nice pool, friendly staff. Kitchenette was tough to use ##### Anthony Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Joseph Feb 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute centrally located in Bucerius ##### Joseph Stayed 1 night in Feb 2024 ### 6/10 Okay #### Sandra Jan 28, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Perfect location. Very clean. They ran out of water every evening and would not get their tanks refilled till at least 9 AM so you could not shower or flush a toilet and no back up restroom facilities. ##### Sandra Stayed 5 nights in Jan 2025 ### 8/10 Good #### Shelda Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and helpful. The room was clean and close to the pool. The only issues I had were with the key to my room. It was hard to lock and unlock the door. They also had an issue with water on several mornings. ##### Shelda Stayed 7 nights in Feb 2025 ### 4/10 Poor #### Judy Jan 30, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The out side was nice, pool area is nice and the staff try their best. The kitchenette is in rough shape, the utensils are disgusting, and only a pot with no lid and fry pan. The place definitely has potential but it is not worth the price they are charging, until some work is done on the place. ##### Judy Stayed 14 nights in Jan 2025 ### 10/10 Excellent #### Leonard Dec 10, 2024 Liked: Amenities, property conditions & facilities We went for 3 days to Bucerias to have a little getaway from Puerto Vallarta and chose Hotel Palmeras because of its location on Lazaro Cardenas which doesnt have a lot of through traffic but offers a good selection of decently priced restaurants while only being a couple blocks from the beach. We stayed in Room 2 which has been newly remodeled and enjoyed nice hot showers and good AC. Being a road facing room we had the occasional vehicle noise but sleeps were decent on a firm king size mattress and nice pillows. Last but not least, the reception staff was wonderful and welcoming, speaking decent english but with Mexican hospitality. Thank you for a nice stay! ##### Leonard Stayed 1 night in Dec 2024 ### 8/10 Good #### Monica Dec 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a perfect location in Bucerias to enjoy the walkable city. It was unfortunate that our room was in disrepair, we should have said something. As we did not know the condition of the other rooms until our last day, and found out they were beautiful. Note: always speak to the front desk if you have any issues. ##### Monica Stayed 4 nights in Nov 2024 ### 8/10 Good #### Lisa Sep 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice, basic hotel. Cozy feel and modern lobby. Close to el centro, and Chedraui is well within walking distance.On-site cafe is good and staff are very friendly. Would prefer if no bracelet was needed since it's not all inclusive - hard to find a hotel in tourist area where you can have friends over to hang out for an evening. Visited in the slow season and there were no lights on in the back of the property, so had to use my phone flashlight to come and go from my room to the lobby area at night. Overall would stay again. ##### Lisa Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Ronald Mar 13, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities We liked the location,the pool area, the staff and the rooms housekeeping. We were very disappointed with our accommodations. We didn't like the constant moldy smell which lead to sinus and chest problems; odors from the shower drain with no sealed off drain top, no drinking water, 3 mornings without any water; continual dripping kitchen faucet; no hair blower. Upon request; a room safe, a toaster, edible kitchen utensils, and a cooking pot with lid were provided. Our 2 week stay cost us $42,000 pesos in cash, up front. We knew that a refund would not have been a consideration, so we stuck it out. Booking through Expedia we thought we were guaranteed good accommodations but we were wrong. ##### Ronald Stayed 14 nights in Feb 2025 ### 4/10 Poor #### Mike Feb 9, 2025 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities Check in - it took 20 minutes for someone. to receive me in to the hotel. I was at the front desk and ringing the bell..finally a gentleman arrived and looked disheveled as if he'd been sleeping. This was around 6:30 in the afternoon. I had previously messaged the property to indicate that I'd be arriving around 7:00 pm. The property has been recently renovated...room 1 was very nice and clean. Unfortunately I received a message early in the morning stating there was no water. I had just used the bathroom and couldn't flush the toilet or have a shower. I checked out at 11:00 in the morning and the water truck had just arrived. ##### Mike Stayed 1 night in Feb 2025 ### 6/10 Okay #### Sara Jan 2, 2025 Disliked: Cleanliness, amenities, property conditions & facilities We had stayed one year ago and were very happy - so we returned. In that year, we found the property degraded. Without explanation, one day no one cleaned the room, no clean towels, nothing. No explanation. In general, cleaning staff never cared. Shower at pool no longer worked. Unit Floor was filthy, terraces never cleaned, counters never cleaned. Terrace Plants unwatered. Requested a second key first day, never got one. Staff was kind and tried to help. WiFi worked 20 percent of the time. 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