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Hilton Puerto Vallarta Resort - All inclusive

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On the beach
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of Hilton Puerto Vallarta Resort - All inclusive

Hilton Puerto Vallarta Resort - All inclusive

4.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Avenue De Las Garzas S/n Zona Norte, Puerto Vallarta, JAL, 48333

Explore the area

  • Popular LocationCruise Ship Terminal13 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)16 min drive
  • Popular LocationPlaya Bucerias39 min drive
  • Popular LocationPlaya Mismaloya43 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Hilton Puerto Vallarta Resort - All inclusive is located in South Hotel Zone, a neighborhood in Puerto Vallarta, and is near the airport and on the beach. El Faro Lighthouse and Malecon are local landmarks, and some of the area's attractions include Aquaventuras Park Vallarta and Splash Water Park Vallarta. Consider Act ll Entertainment Stages for a night out or Los Arcos if you're traveling with kids.

What's nearby

  • Cruise Ship Terminal - 13 min walk
  • Vallarta Casino - 3 min drive
  • Bay of Banderas - 21 min drive
  • Playa Bucerias - 39 min drive
  • Playa Mismaloya - 43 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • Sea Fire — 1 min walk
  • La Bonita — 1 min walk
  • La Vaca Argentina — 11 min walk
  • Pizzeria La Dolce — 11 min walk
  • El oasis Del holi — 12 min walk

About this property

Hilton Puerto Vallarta Resort - All inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hilton Puerto Vallarta Resort - All inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 451 rooms offer comforts like premium bedding and pillow menus, plus free minibar items and LCD TVs with cable channels. Guests will also find balconies or patios, 24-hour room service, and WiFi.
Hilton Puerto Vallarta Resort - All inclusive offers 451 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Puerto Vallarta property provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, KI Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 200 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)

Food and drink

  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are included for children 5 and younger. Additional fees apply to children 6-12 years old.
Please note: All guests staying in the "Hacienda" section of the resort must be 18 years or older and present identification at check-in.
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 200 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 9.99 (rates may vary)
  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton All Inclusive Puerto Vallarta
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Hilton All Inclusive
Hilton Puerto Vallarta Resort
Hilton Puerto Vallarta Resort
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Hilton Puerto Vallarta Resort - All inclusive Puerto Vallarta

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 183 out of 535 reviews
5 - Excellent 34%
Rating 4 - Good. 190 out of 535 reviews
4 - Good 36%
Rating 3 - Okay. 94 out of 535 reviews
3 - Okay 18%
Rating 2 - Poor. 43 out of 535 reviews
2 - Poor 8%
Rating 1 - Terrible. 25 out of 535 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ebritjig was exelent.
Stayed 5 nights in Aug 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was amazing!! Food was mediocre and portions were very very small. The property is clean and beautiful and I can’t express how kind the staff was. Top notch service!
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of restaurants and bars. Access to both properties
Stayed 5 nights in Jul 2021

5/5 Excellent

Stayed 5 nights in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The service is top notch (both at the pool and bar/restaurants). Isabel and Javier at the Hacienda pool provided awesome service. The hotel could benefit from upgrading the interior (rooms etc.). The pool at the Hacienda is awesome and thats where you want to be at.
Stayed 5 nights in Jun 2021