Ratings based on 711 Verified Reviews

4.6 out of 5
93% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Couples
by A verified traveller

Beautiful place

Posted 27-Feb-2017
Pros: Everything.
Cons: Check in faster, more responsive concierge (on the phone)
Location: The activities put on by the resort were super fun!
I wasn't expecting anything like this place. The views were lovely. The surf noises were perfect. The staff was friendly, funny, and made me feel special. The room was way larger than I expected. The all-inclusive package was such a great deal. The restaurants were first class. I did the hiking activity and the gin drink presentation, and both were super fun and memorable. What an amazing time!
5out of 5
Recommended
for Everyone
by A verified traveller fromScottsdale, AZ

Great hotel

Posted 15-Feb-2017
Great hotel, views, and pools. Annoying "time share" pitch. I would opt out in the future.
Comment from Hotel Management
19-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear Wallace, Thank you very much for selecting Garza Blanca Resort as your vacation destination, it was a pleasure to host you. I am happy to read you enjoyed our wonderful hotel and I look forward to welcome you once again in the near future. Best regards, Eliezer Quiñones General Manager
4out of 5
Recommended
for Everyone
by A verified traveller fromredondo beach

Posted 15-Feb-2017
Make sure you bring your paperwork with you regarding what type of room you paid for as they will switch you to a tower where you need to take a trolley to, not on the beach front. If you were used To all inclusive where you never saw a bill,it is a disturbance putting the tip down on every thing you touched , including water. The rooms were gorgeous. I did not like the treck to the gym located in another hotel up the mountain. The dinners were fabulous, but the breakfast could've been better. The hotel staff is a little snooty. All in all I have been to five all inclusive's in Puerto Vallarta, and this was not my favorite but at the same time lovely!
Comment from Hotel Management
17-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear meryl, Thank you very much for your review, positive and constructive feedback is what help us directing our efforts to the areas that mean the most to our valued guest. I hope you give us the opportunity to assist you once again soon and see our improvements based on your comments. Sincerely, Eliezer Quiñones General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Amazing views, rooms are very spacious, well designed, very friendly staff.
Comment from Hotel Management
14-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear Guest, Thank you for your wonderful comments about our property, we rally appreciate it! I am delighted you enjoyed your stay with us and hope to welcome you back in the not too distant future. Sincerely, Eliezer Quiñones General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

I will stay there again.

Posted 9-Feb-2017
Pros: amazing food and friendliness of the staff.
Cons: bath tub was beautiful, but you have use caution when stepping in since it is higher than our "standard" tub.
Location: you can take a water taxi to Yelapa, about 15 min to zipline.
we, a group of 10, purchsed air/hotel package through Expedia, selected Garza Blanca through a recommendation from a friend. Hotel is located right on the beach away from the downtown crowd. Beautiful reception area, with path to the pool. Entire hotel and rooms are elegantly decorated and updated. Hotel staff very friendly and helpful. We had originally requsted for a king size bed, but was assigned with 2 queens instead. walk in close with shelves was a big plus, balcony facing the ocean front. We've tried 3 restaurants in the hote, great food and value. Our concierge Andres helped us to obtain reservation for restaurant as well as activities, which we weren't able to obtain on our own.
Comment from Hotel Management
14-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear Guest, It was a pleasure to host you at Garza Blanca Resort and it is great to read you will stay with us again. I am happy you enjoyed the friendliness of our valued staff, the food and our facilities. We look forward to welcome you back in the near future. Kind regards, Eliezer Quiñones General Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromtucson

Wonderful and seemingly brand new.

Posted 3-Feb-2017
Great location, super service, incredible food and restaurants. Impeccable facilities rooms pool , all. I will go back in a heartbeat.
Comment from Hotel Management
14-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear class and styke, Thank you for your kind review and nice words about our wonderful property. We look forward to welcome you back at your home away from home. Best regards, Eliezer Quiñones General Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromLos Angeles

Luxury Stay

Posted 30-Jan-2017
Absolutely a breathtaking resort with a value all inclusive that is worth the rate and quality. It's nestled in a tropical selcuded rain forest that surrounds the whole property. Would definitely be returning soon.
Comment from Hotel Management
14-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear Eugene, Thank you for selecting Garza Blanca Preserve, Resort & SPA as your vacation destination. I am glad your stay with us was luxurious and I am happy you enjoyed our breathtaking views and property. I look forward to welcome you once again very soon. Best regards, Eliezer Quiñones General Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromLas Vegas

Beautiful hotel, the staff were very accommodating

Posted 27-Jan-2017
The walk up to our building was lovely but did lead to sore calf muscles. We took the bird watching tour which turned into just a lively walk while getting to know some of the other guests. All of the restaurants were excellent! Unfortunately our stay was a short one but we hope to go back again soon.
Comment from Hotel Management
14-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear Guest, Thank you very much for your wonderful review. It was a pleasure to host you at Garza Blanca Resort. I am happy to read you enjoyed the restaurants and I hope to have the opportunity to host you once again in the near future. Kind regards, Eliezer Quiñones General Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromCanada

very good 5 star resort

Posted 26-Jan-2017
Pros: amazing ocean views.
Cons: pretty much nothing to improve on - except maybe the hamburgers at the poolside are consistently under cooked and the meat therefore tastes very raw.
Location: tennis AND squash court !!.
Can't even elaborate - everything pretty much exceptional.
Comment from Hotel Management
7-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear Amazing stay, It was a pleasure to host you at Garza Blanca Resort. Thank you very much for your nice review and feedback. I look forward to welcome you back very soon. warm regards, Eliezer Quiñones Genera
5out of 5
Recommended
for Everyone
by A verified traveller fromWest Bloomfield, MI

Awesome beautiful amazing hotel!

Posted 26-Jan-2017
This was one of the best hotels I have ever been to. I have probably been to 10 or 15 hotels in Mexico. This was by far one of the best! Our concierge disappeared after our arrival. But we still had an amazing time.
Comment from Hotel Management
7-Feb-2017 by Gerencia Garza Blanca, Hotel Management
Dear Melissa, Thank you for taking the time writing this comment. I very much appreciate your words and I am delighted that you had an amazing time at Garza Blanca Resort. I hope to have the pleasure to host you once again in the near future. Sincerely, Eliezer Quiñones General Manager