Best word to describe this place is PARADISE!
From the moment you arrive you are treated as a special guest. No standing in line at a crowded lobby. You are seated and given a moist towel to freshen up and champagne to sip while getting checked in. It just gets better from there. The views from everywhere are amazing, but the one from the lobby cannot be missed or described. The staff is courteous and always cheerful. Tip them well and you will feel like a king. The place is clean and no detail goes in-noticed here. They do try to push some of their all-inclusive features and upgrades, and I'm sure they are worth it but we were looking for the freedom to roam the area so we declined. We didn't eat many meals at the hotel except breakfast, but the buffet has an amazing selection and everything is fresh and delicious. Location is about 10-15 minutes south of Puerto Vallarta and about 45 minutes from airport, but very secluded, safe, convenient to area water activities, and the views are amazing. So many great places to eat, but you need to check out Vista Grill where the food is only surpassed by the cliff side views. Also check out Rhythm of the Night tour with a great show and amazing dinner...and the sunset boat ride to get there was a highlight. Highly recommend this hotel for its location, amenities, beauty, but most of all for the staff and management. Very well done, we will be back soon!