Very nice hotel/resort in the area
It was pleasure to stay a week there as a family gang. It looks like this is the best option in that area, at least from what we have seen from the car window. It remarkably differs from others even from outside perspective.
Almost everything was great, I don't think I should list those compliments other people already shared. Will concentrate on the items I doubt should remain unchanged. So couple of items I wish could be improved.
- Please remember the check-in time is 4pm and despite we came at ~2:30pm after 10h trip with 6yo kid we were disappointed of no option to accommodate earlier. You can try to change somewhere in the restrooms and jump into the pools/ocean to cut the time though. Having the 11am checkout rule at the same time looks quite odd.
- How about 10usd per device per day for the i-net? This is not something I can't afford, this is something that drops your ratings, guys. Come on, it's 21st century on planet. If you marketing folks lack new ideas, you can also charge for utilities and install the billing device on the restroom door inside the rooms.
I would bring cisco router next time to share the i-net for everybody for free.
Despite of above, I would like to thank all the personnel who are always kind, smiley and helpful. I like the fact the cleaning ladies go for the second ride in the evening asking if you need anything else.
Special thanks to Pedro who runs the kayaking groups to Los Arcos every morning, non stop for more than 1.5y! Believe that?