Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from S.

Amazing trip

Posted 23-Aug-2015
We stayed at the four Seasons for 10 days. I am absolutely in love with Punta Mita. The four seasons is definitely the hotel to stay at because of the beach. They have both of the best beaches in the area. One thing disconcerting is that their is small bits of algae in the water. It doesn't really bother you but it sads because its due to the over fishing of parrot fish in the bay. We saw many local boats fishing in the area at sunrise and the Four Seasons let paying guests fish in the bay. They should probably stop that because algae kills the reef and with out the reef you won't have the amazing fish. Which is another highlight. All you have to do is walk out of your hotel as they have the best snorkeling! Our favorite restuarant at the hotel was Bahia and our favorite in Punta Mita was Sufi, which is on the property but not part of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Aug-2015
Excelentes instalaciones y gran atención por parte del personal. Realmente te hacen sentir especial.
5 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Le meilleur hotel de Punta Mita

Posted 18-Aug-2015
Pros: le service très personnalisé et la qualité des installations et de la restauration
Cons: L'eau de la piscine n'est pas assez rafraîchie en plein été. L'eau est donc trop chaude.
Location: Le problème de Punta Mita c'est qu'il n'y a rien très proche. On est un peu condamné à rester sur le resort.
Très beau resort avec le service Four Seasons en prime. Les chambres sont de très bonnes tailles mêmes les premieres categories sans piscine. Deux plages à votre disposition, une pour de longues balades, l'autre plutôt réservée à la baignade. Plusieurs restaurants sur site (Mexicain, Poisson et fusion) tous remarquables. Le personnel est d'une extreme gentillesse et très disponible. Pleins de petites attentions tout au long de la journée que ce soit sur la plage ou autour de la piscine (serviette fraiches, smoothies, glaces, ...). 2 environnements de piscine: l'une pour les familles avec enfants, l'autre pour les adultes très calme. Nous avions longuement hésité entre le Four seasons et le St Regis et avons finalement séjourné 6 jours au FS et 1 nuit au SR. Aucune comparaison possible le Four Season est définitivement beaucoup mieux (plage, piscine, agencement de la chambre et surtout restauration et service).
5 out of 5
Recommended
for Everyone
by A verified traveller

De muy buen gusto y excelente atención y servicio

Posted 8-Aug-2015
Muy cómoda, está diseñado de una manera donde disfrutas totalmente la naturaleza y te relajas y descansas
Comment from Hotel Management
21-Aug-2015 by tcitterio, Hotel Management
Muchisimas gracias
5 out of 5
Recommended
for Everyone
by A verified traveller

By far best place I've stayed at

Posted 6-Aug-2015
One for the best vacations.. The hotel is a 5 star in many ways. Accommadating to adults and kids. The service, room and staff all get a solid 5 star! If you are going to Punta Mita area don't think twice about booking this hotel
Comment from Hotel Management
21-Aug-2015 by tcitterio, Hotel Management
Thank you very much for your feedback. We hope to welcome you soon back.
5 out of 5
Recommended
for Families
by A verified traveller from California

Lovely setting with excellent accommodations and c

Posted 3-Jun-2015
Pros: Privacy, Friendly service
Cons: I thought "it would be nice if some "mellow"back round music was playing poolside".
Location: Si Senor restaurant was a great recommendation.
My husband and I were looking for a location we could spend several days relaxing in a quiet atmosphere and this was our 1st visit here. The 4 Seasons in Punta Mia exceeded our expectations. The accommodations were comfortable, clean and inviting. The food and drinks excellent and the service was OTT. I was blown away by the attention to detail by the house keeping service. They seemed to be reading my mind when it came to restocking beverages towels/toiletries all the way down to the fresh fruit selection. We really enjoyed the personal treatment given by Enrique, the activities director. He was knowledgeable on many levels and his kind demeanor was pleasant, a true asset to your service team. Thank you for a wonderful experience, we will definitely be back. Karen
Comment from Hotel Management
21-Aug-2015 by tcitterio, Hotel Management
Thank YOU for your kind comments and feedback. Enrique sends his regards as well and we hope to see you soon again. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

5 Star Stay at The Four Seasons

Posted 19-May-2015
Pros: Service is second to none and the grounds are truly amazing.
Cons: It's a shame when 5 star hotels fall short with some of the room amenities - the irons always seem to be of the average kind - a small gripe.
As our first trip to Mexico and our first stay at the Four Seasons we weren't 100% sure what to expect. As soon as you arrive you realise this is paradise found. Warm, welcoming staff offer the best service you are ever likely to have, and the hotel grounds (within a gated community) sprawl with never ending lush greenery and inviting pools and beaches. The on-site restaurants are world class and the options for activities each day seem endless. The rooms are comfortable when you eventually peel yourself away from the pool loungers. Highly recommend and can't wait to go back.
Comment from Hotel Management
30-May-2015 by Thomas, Hotel Management
Thank you so much for your feedback which we will share with our staff here. See you soon again in Paradise. Best regards, Thomas
5 out of 5
Recommended
for Couples
by A verified traveller

Great hotel and great service

Posted 9-May-2015 on Hotels
It was great.
Comment from Hotel Management
29-May-2015 by Thomas, Hotel Management
Thank you so much. We hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Mexico City

Unique beach location in Mexico

Posted 6-May-2015
I had a great experience at the hotel. The Four Seasons staff is best in class and will cater to all your needs. My son had a ton of activities and never had a dull moment. The food is fantastic... A bit expensive but well worth the price..the beach is perfect and very clean.
Comment from Hotel Management
30-May-2015 by Thomas, Hotel Management
Thank you very much for the compliments. Our staff is our best asset. We are also focusing a lot on our children program. Any suggestions you have for us to improve, let us know as well. Kind regards, Thomas
3 out of 5
by A verified traveller

Great Location

Posted 5-Apr-2015
Pros: Location and landscape
Cons: Refurbishing rooms
Excellent for kids. Excellent beaches. Staff needs additional training but there are many exceptions. Front desk very courteous. Concierge some good some need training. Pool service requires new procedures and training. Nobody in staff recognized Expedia for upgrades even considering I am a returning customer of Four Seasons (5th time stay at a hotel of 4 seasons chain).
Comment from Hotel Management
30-May-2015 by Thomas, Hotel Management
Thank you for your constructive feedback and we are sorry we did not live up to your expectations in all areas. We will closely look at the areas that you mentioned, need improvement. We hope that we will have the opportunity to welcome you back. Thank you once again and kind regards, Thomas