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City Plus Puerto Vallarta

Photo gallery for City Plus Puerto Vallarta

Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers

Overview of City Plus Puerto Vallarta

City Plus Puerto Vallarta

3.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333

Explore the area

  • Popular LocationPuerto Mágico3 min walk
  • Popular LocationCruise Ship Terminal5 min walk
  • Popular LocationVallarta Casino19 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive

Room options

About this area

Puerto Vallarta

Located on the waterfront, City Plus Puerto Vallarta is in Palmar de Aramara neighborhood and is connected to a shopping center. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Cotton House and Paradise Adventure Park / Canopy Indio are also worth visiting. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Puerto Mágico - 3 min walk
  • Cruise Ship Terminal - 5 min walk
  • Vallarta Casino - 19 min walk
  • Marina Vallarta Golf Club - 3 min drive
  • Bay of Banderas - 12 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive


  • Pizzeria La Dolce - 13 min walk
  • La Vaca Argentina - 14 min walk
  • Tacos el Machin - 14 min walk
  • El oasis Del holi - 15 min walk
  • La Leche - 18 min walk

About this property

City Plus Puerto Vallarta

3-star hotel near Cruise Ship Terminal
Located close to Puerto Mágico and Bay of Banderas, City Plus Puerto Vallarta provides free continental breakfast, a swim-up bar, and a terrace. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a health club.
Additional perks include:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • A free area shuttle, an area shuttle, and 2 meeting rooms
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • An elevator and a 24-hour front desk
  • Guest reviews give top marks for the pool
Room features
All 126 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Free area shuttle up to 10 kilometers
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle

Food and drink

  • Free continental breakfast available daily
  • 1 swim-up bar
  • Room service available

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms - 2


  • Pool sun loungers
  • Pool umbrellas
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Shared microwave
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels


  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water


  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 1 PM

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8 AM to 9:30 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta
City Plus Puerto Vallarta Hotel
City Express Plus Puerto Vallarta
City Plus Puerto Vallarta Puerto Vallarta
City Plus Puerto Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does City Plus Puerto Vallarta have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–9:30 PM.

How much does it cost to stay at City Plus Puerto Vallarta?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at City Plus Puerto Vallarta on Mar 4, 2023 start from CA $99.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Plus Puerto Vallarta pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at City Plus Puerto Vallarta?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at City Plus Puerto Vallarta?

Check-out is at 1 PM.

Where is City Plus Puerto Vallarta located?

Located in Palmar de Aramara, this hotel is within a 10-minute walk of Puerto Mágico and Cruise Ship Terminal. Bay of Banderas and Malecon are also within 6 mi (10 km).

Can I cancel my reservation for free at City Plus Puerto Vallarta and receive a full refund?

Yes, City Plus Puerto Vallarta offers free cancellation on select room rates, because flexibility matters! Please refer to City Plus Puerto Vallarta cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 360 out of 663 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 205 out of 663 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 43 out of 663 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 28 out of 663 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 27 out of 663 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




10/10 Excellent

Dong Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is super clean. Staffs are very helpful. Highly recommended.
Stayed 2 nights in Jan 2023

8/10 Good


Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I wish they had a better breakfast.
Stayed 4 nights in Jan 2023

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didnt li like the gym was open ar 7 am clanging weights
Stayed 14 nights in Jan 2023

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is right on the main avenue of puerto vallarta, there are public transportation options. 5 minutes away you will find Walmart/Sam's and a mall, the breakfast is not the best, the quality and availability of food is very limited.
Stayed 6 nights in Jan 2023

6/10 Okay

Francis, Elmwood Park

Liked: Staff & service, property conditions & facilities
the wifi was terrible
Stayed 7 nights in Jan 2023

6/10 Okay


Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Had to ask for cleaning service; also had to go to lobby to change towels... (asked twice)...lobby mens bathroom was unacceptable/non maintained.. POSITIVE - was restaurant - very good staff - excellent service; best part of hotel/experience - THANK YOU

8/10 Good


Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was pleasant but I do not agree with how check in worked. We arrived at 2:30. No check in until 3. That is okay but don't wait on people who walked in after you first. It was almost 3:30 by the time we checked in. Seems like people should be served in the order they arrive. Other than that, a very nice stay.
Stayed 1 night in Jan 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Easy to take the bus anywhere, 15 minutes from downtown, across the street from the boat tours, nice staff, quiet at night.
Stayed 7 nights in Jan 2023

6/10 Okay


Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities
Okay location. Hotel staff not the best nor their amenities.