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Casa Dona Susana

Photo gallery for Casa Dona Susana

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated

Overview of Casa Dona Susana

VIP Access

Casa Dona Susana

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380

Explore the area

  • Popular LocationPlaya de los Muertos2 min walk
  • Popular LocationCuale Island7 min walk
  • Popular LocationMalecon19 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located near the beach, Casa Dona Susana is in Romantic Zone, a neighborhood in Puerto Vallarta. Los Arcos and Vallarta Zoo are local attractions and those in the mood for shopping can visit Olas Altas Street and Galeria Olinala. Aquaventuras Park Vallarta and Splash Water Park Vallarta are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 2 min walk
  • Los Muertos Pier - 3 min walk
  • Cuale Island - 7 min walk
  • Malecon - 19 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • Joe Jack's Fish Shack — 2 min walk
  • Dee's Coffee Company — 2 min walk
  • Daiquiri Dick's — 2 min walk
  • Polo's — 2 min walk
  • Cuates Cuetes — 3 min walk

About this property

Casa Dona Susana

Adults-only beach hotel
Guests of this beach hotel will appreciate convenient onsite amenities such as massage/treatment rooms or barbecue grills. All 42 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include room service and premium bedding.
Casa Dona Susana offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Massage/treatment rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Minibar

More

  • Individually decorated
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 487 out of 994 reviews
5 - Excellent 49%
Rating 4 - Good. 344 out of 994 reviews
4 - Good 35%
Rating 3 - Okay. 86 out of 994 reviews
3 - Okay 9%
Rating 2 - Poor. 49 out of 994 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 994 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i dint like the touls they look old
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service all personnel was very friendly
Stayed 5 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so convenient, next hotel has good massage place, a quiet pool. Very close to the beach
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Clean spacious room. Friendly staff. Beautiful roof top pool with no children
Stayed 6 nights in Sep 2021