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Overview of Casa Dona Susana

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
VIP Access

Casa Dona Susana

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPlaya de los Muertos2 min walk
    Popular LocationCuale Island7 min walk
    Popular LocationMalecon19 min walk
    AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)32 min drive

Choose dates to view prices

Standard Room, 1 King Bed

4.3/5 guest room rating
  • Sleeps 2
  • 1 King Bed

About this area

Puerto Vallarta

Located near the beach, Casa Dona Susana is in Puerto Vallarta's Romantic Zone neighborhood. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Los Arcos and Vallarta Zoo are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
Popular Location

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 2 min walk
  • Los Muertos Pier - 3 min walk
  • Cuale Island - 7 min walk
  • Malecon - 19 min walk

Getting around

  • Central Camionera Station - 33 min drive
  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 32 min drive

Restaurants

  • Serrano's Meat House — 3 min walk
  • Di Vino Dante — 4 min walk
  • Coco's Kitchen — 4 min walk
  • Nacho Daddy — 4 min walk

About this property

Casa Dona Susana

Adults-only beach hotel
Guests of this beach hotel will appreciate convenient onsite amenities such as massage/treatment rooms or barbecue grills. All 42 rooms offer free WiFi, minibars, and LED TVs with cable channels. Room service, premium bedding, and hair dryers are among the other amenities available to guests.
Casa Dona Susana offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and local beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • All buffet meals, snacks, and local beverages included
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Massage/treatment rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Can I cancel my reservation for free at Casa Dona Susana and receive a full refund?
Yes, Casa Dona Susana offers free cancellation on select room rates, because flexibility matters! Please refer to Casa Dona Susana cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Casa Dona Susana?
As of Apr 13, 2021, prices found for a 1-night stay for 2 adults at Casa Dona Susana on Apr 18, 2021 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Casa Dona Susana have a pool?
Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.
Is Casa Dona Susana pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Dona Susana?
Self parking is free at this property.
What time is check-in at Casa Dona Susana?
Check-in is from 3:00 PM - noon.
What time is check-out at Casa Dona Susana?
Check-out is at noon.
Are there all-inclusive benefits at Casa Dona Susana?
Some rate plans available at this property are all-inclusive.
Where is Casa Dona Susana located?
Located in Romantic Zone, this beach hotel is steps from Olas Altas Street and Playa de los Muertos. Malecon is 1 mi (1.6 km) away.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 475 out of 995 reviews
5 - Excellent 48%
Rating 4 - Good. 349 out of 995 reviews
4 - Good 35%
Rating 3 - Okay. 96 out of 995 reviews
3 - Okay 10%
Rating 2 - Poor. 47 out of 995 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 995 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay except for the uncomfortable hard bed. Housekeeping super. Front desk great. Nice big room. Lovely large pool. Wonderful location. Walls a little thin and noisy neighbors a couple of nights. In general, exceeded expectations
Stayed 16 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is 1.5 blocks from the beach. It is in the center of everything, surrounded by places to eat and a few blocks from the bus lines (el centro).
Stayed 5 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, fast check in, very quiet property and nice Pool,close to the beach and night life in Zona Romántica .. i will come back? Yes!
Stayed 4 nights in Mar 2021

1/5 Terrible

Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely perfect. The atmosphere, the decor, the staff, the rooftop pool. I will be back
Stayed 4 nights in Oct 2020

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