5/5 Excellent
JAIME A
Travelled with partner
Oct. 13, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021
Casa Dona Susana
Photo gallery for Casa Dona Susana
Overview of Casa Dona Susana
VIP Access
Casa Dona Susana
4.2/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All-inclusive
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380
Explore the area
- Playa de los Muertos2 min walk
- Cuale Island7 min walk
- Malecon19 min walk
- Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive
Choose dates to view prices
About this area
Puerto Vallarta
Located near the beach, Casa Dona Susana is in Romantic Zone, a neighborhood in Puerto Vallarta. Los Arcos and Vallarta Zoo are local attractions and those in the mood for shopping can visit Olas Altas Street and Galeria Olinala. Aquaventuras Park Vallarta and Splash Water Park Vallarta are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
What's nearby
- Olas Altas Street - 1 min walk
- Playa de los Muertos - 2 min walk
- Los Muertos Pier - 3 min walk
- Cuale Island - 7 min walk
- Malecon - 19 min walk
Getting around
- Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive
Restaurants
- Joe Jack's Fish Shack — 2 min walk
- Dee's Coffee Company — 2 min walk
- Daiquiri Dick's — 2 min walk
- Polo's — 2 min walk
- Cuates Cuetes — 3 min walk
About this property
All-inclusive details
All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- 1 restaurant
- Room service available
Things to do
- Outdoor pool
Conveniences
- ATM/banking services
- Elevator
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Rooftop terrace
Spa
- Massage/treatment rooms
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shower
Entertainment
- Cable channels
- LED TV
Food and drink
- Minibar
More
- Individually decorated
- Iron/ironing board
- Safe
- Turndown service
Similar properties
See similar properties
Puerto Vallarta
Romantic Zone
Guest rating 4+
Business-friendly
Free WiFi
Hotel
Pool
3 star
Policies
Check-in
Check-in from 3:00 PM - noon
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 10 AM to 10 PM
Property is also known as
Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta
Frequently asked questions
Overall score and ratings
4.2
Very good
4.4/5
Cleanliness
4.5/5
Staff & service
3.9/5
Amenities
4.1/5
Property conditions & facilities
5/5 Excellent
Isidro
Travelled with family
Oct. 9, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021
5/5 Excellent
Patrick
Travelled with partner
Oct. 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
5/5 Excellent
Thy
Travelled with partner
Oct. 3, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021
5/5 Excellent
Curtis
Travelled with partner
Oct. 3, 2021
Stayed 6 nights in Sep 2021