Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Puebla, México

Bien ubicado con una buena relación calidad-precio

Posted 16-Aug-2015
Atención magnífica del personal. Cerca de buenos restaurantes y caminando se va a lugares turísticos y de fiesta.
3 out of 5
by A verified traveller from BVI

Not enough facilitiesboperating

Posted 1-Jun-2015
Pros: staff were nice and it's near restaurants.
Cons: needs a bar, restaurant, coffee in room etc
Luckily we only stayed for one night so weren't totally put out by the fact that there was no internet in the rooms (they have been waiting for engineer for a while apparently),ñ there was no bar or restaurant (staff apparently on vacation for two weeks) and Sunday breakfast didn't start until 8.30am. There are no hot drink facilities in the room and although the staff offered to put the coffe on a bit before breakfast time it still didn't really allow us to have any before leaving for the airport for a 10.00am flight. For what was actually a B and B,nin our case not even with the breakfast with no facilities and no meals or bar I think it was totally overpriced and to be honest, misrepresented.
5 out of 5
Recommended
for Couples
by Rebecca from Houston

Great location in Old San Juan

Posted 20-May-2015 on Hotels
We loved Hotel Cervantes! It was walking distance to everything in Old San Juan and a short ($21) taxi ride o the airport. They provided us with cold bottled water when we arrived and said to ask for more when we ran out. The room was very clean and updated. We loved having a balcony overlooking the cobblestone streets. The street was a bit noisy at night but nothing that kept us up. The only negative was the wifi didn't work. That wasn't a deal breaker for us though and I would definitely stay again.
5 out of 5
Recommended
for Everyone
by Leo & Milly from Niagara Falls, ON, Canada

Lovely Central Hotel in Old San Juan

Posted 14-May-2012
Pros: Clean, Modern and well maintained oferring a complimentary continental breakfast in the morning.
Cons: No least favourite things.
Location: Convenient short walking distance to the local shops and 5 minute walk to the cruise ship piers.
We were not sure of what experience we would have as this hotel is in the Old San Juan district but have to say that next time we are in San Juan this is where we will stay. The hotel is very clean with all the modern ammenities you would expect., We have had the opportunity to stay at this hotel on 2 separate occassions and each experience was great. The staff are very friendly and most helpful with answering any questions we had and guiding us through Old San Juan. The hotel is within walking distance to the pier where our cruise ship was docked as well as the local shops and for us the Cathedral of St. John the Baptist. The restaurant in the hotel was superb although there are many other restaurants within walking distance for your pleasure and local dining experience.
4 out of 5
Recommended
for Couples
by Key from Washington, DC, USA

Highly recommend.

Posted 5-May-2012
Pros: Large room. Very nice bar in the lobby.
Cons: Shower water temperature was very variable.
Within walking distance of the water and numerous sightseeing options.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and restaurant

Posted 30-Apr-2012
great location and atmosphere. Food at the restaurant was incredible. Can walk to the carnival cruise ship too. would stay here again
3 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 24-Apr-2012 on Hotels
I really wanted to like this hotel as the staff were really helpful. The location is the real good thing about it. Very convenient for many tourist sites. But it is expensive for what you get. Very simple ands small breakfast. And it would be good if they mended the sink plug and actually dealt with the bad smell from the drains rather than try ot mask the smell with air fresheners. .
5 out of 5
Recommended
for Couples
by A verified traveller

Great boutique in great location

Posted 21-Apr-2012 on Hotels
Very nice small european modernist-styled boutique hotel near the cruise ship pier. For better or worse, right in the middle of the tourist part of town (restaurants, souvenir shops). Staff was very helpful. Only problem was that we couldn't get our A/C to adjust correctly (it was cold or off).
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 22-Mar-2012 on Hotels
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 26-Feb-2012 on Hotels