Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Very noisy in wee hours of morning.

Posted 11-Apr-2016
Pros: Close to restaraunts
Cons: 25 dollar resort fee is ridiculous
Location: Plenty of bars and restaurants nearby.
Ok overall but resort fee is ridiculous. One bottle of water in room and tiny breakfast offering doesn't warrant it.
4 out of 5
by A verified traveller from Ottawa, Canada

Nice hotel in itself, but way too noisy at night.

Posted 28-Mar-2016
Pros: Location, staff, continental breakfast.
Cons: Noise level at night from outside. Not sure how to improve this since the sound is from bars nearby. Perhaps even better windows might help.
Location: Good location close to many restaurants, the free trolley for sightseeing, short walk to waterfront and stores.
This hotel is in a good location, close to restaurants in old San Juan and short walk to other areas such as the waterfront. The staff is friendly and nice and the rooms were clean. They also provide a nice continental breakfast. The only problem is that it is (at least on a Saturday night) very noisy from the bars outside which made it unable for us to sleep much. This noise is the only reason we would not recommend it to others. If you don't care about the sleep (or are a heavy sleeper) then all other aspects of this hotel are great.
5 out of 5
by A verified traveller from Columbus, Oh

Very nice hotel, closed to restaurants.

Posted 10-Feb-2016
Pros: Friendly, helpful staff. Large rooms. Surprised that our room had 2 baths and private bedroom.
Cons: Insulated Windows to block out the street noise.
Location: Great location. 5 minute walk to cruise terminal. Walk to restaurants, gardens, and all sights in Old San Jaun.
Staff was extremely helpful. Breakfast was good and they made awesome coffee. Gave everyone free bottle waters. Large rooms. If room is in the front ask for ear plugs due to street noise, but a great place to stay. Clean.
4 out of 5
by A verified traveller

Posted 1-Feb-2016
Pros: The staff was very friendly and helpful and the room was great.
Cons: We arrived a bit late for the breakfast and they were out of most everything.
Location: It has lots of restaurants on the same street however it was a very noisy area. They offered earplugs in the room which was a clue to the noisiness.
Very nice small hotel in a good location in Old San Juan. The room we were given was very large and very nice and modern and clean. The bathroom was wonderful.
4 out of 5
by James

This traveller left a rating score only Posted 26-Jan-2016 on Hotels
5 out of 5
by marija from norwalk

Posted 24-Jan-2016 on Hotels
very nice small hotel in old san juan. Close to restaurants. Excellent and sincere service from all staff. Only there for one day but it served us well. Noise could be a problem if French doors to the small balcony are opened. Noisy AC units and street noise - but you are in the heart of the city so to be expected. With doors shut, no problem.
4 out of 5
by Debra

This traveller left a rating score only Posted 20-Jan-2016 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Jan-2016 on Hotels
5 out of 5
by A verified traveller

Short visit but great!

Posted 19-Jan-2016 on Hotels
We only stayed 1 night before our cruise, but it is a great hotel in a great location! We were able to walk to everything and it was a short cab ride to the cruise ship terminal. The A/C is cold and the wifi only works in the lobby but overall it was great! I would stay there again.
1 out of 5
by Lora from Greenville, SC

Stay away unless you are used to tents

Posted 17-Jan-2016 on Hotels
It was bad all the way around. Noisy, understaffed, very limited amenities and the photos are very misleading. Room carpet was damp and sticky, the bathroom has a clear door right by the bed so you can be seen doing your business. No soap, no services and the garbage truck starts clanking at 3am. Will never return