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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, free pool cabanas, pool umbrellas

Guest reviews

3.7/5 Good
294 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationPlaya Dorada Golf Course1 min walk
Popular LocationPlaya Dorada3 min walk
Popular LocationFun City3 min drive
AirportPuerto Plata (POP-Gregorio Luperon Intl.)24 min drive

Choose dates to view prices

  • Room, 1 King Bed (Bliss)

    Room amenities

    • 301 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed (Bliss)
  • Room, 1 King Bed (Nirvana)

    Room amenities

    • 409 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed (Nirvana)
  • Room, 2 Queen Beds (Nirvana)

    Room amenities

    • 388 sq ft
    • Sleeps 4
    More detailsRoom, 2 Queen Beds (Nirvana)
  • Room, 1 King Bed (Amnesia)

    Room amenities

    • 527 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed (Amnesia)
  • Room, 2 Queen Beds (Amnesia)

    Room amenities

    • 527 sq ft
    • Sleeps 4
    More detailsRoom, 2 Queen Beds (Amnesia)
  • Room (Nirvana)

    Room amenities

    • 527 sq ft
    • Sleeps 2
    More detailsRoom (Nirvana)

About this area

Puerto Plata

Located in Puerto Plata, Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is next to a golf course and on the beach. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach, while Puerto Plata Cable Car and Ocean World Adventure Park are popular area attractions. Don't miss out on a visit to Lorilar Ranch. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golf lessons.

Visit our Puerto Plata travel guide
Map
Popular Location

What's nearby

  • Playa Dorada Golf Course - 1 min walk
  • Playa Dorada - 3 min walk
  • Fun City - 3 min drive
  • Long Beach - 7 min drive
  • Lorilar Ranch - 9 min drive

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 24 min drive

Restaurants

  • V Kitchen — 1 min walk
  • Blend — 1 min walk

About this property

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only 's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 180 rooms feature thoughtful touches such as free minibar items and bathrobes, plus complimentary wireless Internet access and flat-screen TVs with cable channels. 24-hour room service, coffee/tea makers and free bottled water are among the other amenities available to guests.
Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offers 180 forms of accommodation with free minibar items and a safe. 40-inch Flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Puerto Plata resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Tennis racquets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast
  • All buffet and à la carte meals, snacks and beverages included
  • 5 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour pool access
  • 18 holes of golf
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motor-boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sailing
  • Shopping
  • Snorkelling
  • Hot tub
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
Viva Wyndham V Heavens Adults All Inclusive
Viva Wyndham V Heavens Adults Puerto Plata
Viva Wyndham V Heavens Adults
Viva Wyndham V Heavens Adults Only All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only and receive a full refund?
Yes, Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, surfing/boogie boarding, cycling and more.
Where is this property located?
Located in Puerto Plata, this beachfront resort is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.4 mi (7.1 km) away.

Guest reviews

Overall score and ratings for Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

3.7
5 - Excellent
86
4 - Good
102
3 - Okay
55
2 - Mediocre
26
1 - Poor
25
4.0
Cleanliness
4.0
Service and Staff
3.9
Amenities
3.8
Property condition

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nice property with a great beach. I felt like the entertainment were kids trying to cater to grown-ups.

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and children have vacationed in the Playa Dorada area for over 20 years. This resort is the best experience ever. The food was excellent and the selections over whelming! The bar tenders - especially Omar were so much fun. I enjoyed the cigar bar at night and fell in love with the bar tender -Jackie. fun nights, new friends and trading music selections together. The entertainment staff made us feel like fun loving children. Constantly some fun group activity happening. Faschita and "Black Banana" always kept us entertained. The night shows, dance shows, magic show and live acoustic concert were very entertaining.I would absolutely recommend this place and hope to return. Downers were it is a bit of a walk to the beach, but once there necessary food and drink at hand. The sea was rough and we hung at the pool mostly. That's where the action was. Pool area could really use a bathroom facility at or near the cigar bar area - just a convenience issue. Overall, this facility while small, it is comfortable and I feel UNDER RATED! Five stars from us! Steve and Moira U.S.A.

Stayed 7 nights in Mar 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

To noise, people doing noise in the hallways very late in the night and to early in the morning

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first resort, we're cruisers, so we picked an adult only for our first time. We weren't disappointed. We've enjoyed our time there.

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020