- Disliked: Staff & service, amenities, property conditions & facilities
Horrible stay and all the staff knows how to say is NO!!! NOT HOW CAN I HELP YOU THIS PLACE SUCKS
Stayed 4 nights in Mar 2020
Photo gallery
Guest reviews
Good
166 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Pool
All-inclusive
Air conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
Cofresi Beach 1, P.O. Box 608, Lifestyle Tower, Puerto Plata
Explore the area
Cofresi Beach6 min walk
Ocean World Adventure Park16 min walk
Los Mangos Golf Course8 min drive
Puerto Plata (POP-Gregorio Luperon Intl.)40 min drive
Choose dates to view prices
Suite King Double (Only USA & Europe Citizens)
Photos of Suite King Double (Only USA & Europe Citizens)
Suite King Double (Only USA & Europe Citizens)
More detailsRoom amenities
- 947 sq ft
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed
88 square metres m2 room with a furnished balcony/patio
Internet – WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge and coffee/tea maker
Bathroom – Private bathroom, jetted bathtub and separate shower
Practical – Safe, iron/ironing board and desk; free rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
One-Bedroom Suite
Photos of One-Bedroom Suite
One-Bedroom Suite
More detailsRoom amenities
- 947 sq ft
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 3Max children: 3
Room details
2 Single Beds
88 square metres m2 room with a furnished balcony/patio
Internet – WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge and coffee/tea maker
Bathroom – Private bathroom, jetted bathtub and separate shower
Practical – Safe, iron/ironing board and desk; free rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Studio Living
Photos of Studio Living
Studio Living
More detailsRoom amenities
- 947 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Single Murphy Bed
88 square metres m2 room with a furnished balcony/patio
Internet – WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Kitchenette with full-sized fridge/freezer, hob, oven and microwave
Bathroom – Private bathroom, bathtub, free toiletries and a hairdryer (on request)
Practical – Safe, iron/ironing board and desk; free rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Two Bedroom Suite
Photos of Two Bedroom Suite
Two Bedroom Suite
More detailsRoom amenities
- Sleeps 6
Room information
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
1 King Bed, 2 Single Beds and 1 Single Murphy Bed
Features a private furnished balcony/patio
Internet – WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Coffee/tea maker
Bathroom – 2 bathrooms, bathtub or shower, free toiletries and a hairdryer (on request)
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
About this area
Puerto Plata
Located in Puerto Plata, Presidential Suites by Lifestyle - All Inclusive is near the beach. Fort San Felipe and Pico Isabel de Torres are notable landmarks, and the area's natural beauty can be seen at Cofresi Beach and Long Beach. Puerto Plata Cable Car and Fun City are not to be missed.
What's nearby
- Cofresi Beach - 6 min walk
- Ocean World Adventure Park - 16 min walk
- Los Mangos Golf Course - 8 min drive
- Playa Costambar - 10 min drive
- Playa Grande - 10 min drive
Getting around
- Puerto Plata (POP-Gregorio Luperon Intl.) - 40 min drive
Restaurants
- Rodizio Churrasqueria — 1 min walk
- Indochine — 1 min walk
About this property
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Water activities
Kayaking
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 15.00 per 24-hour period)
Parking and public transport
- No on-site parking available
Food and drink
- All buffet and à la carte meals, snacks and beverages included
- 11 restaurants and 1 coffee shop/cafe
- 15 bars/lounges
Things to do
- 12 outdoor pools
- Children's pool
- Fitness centre
- Full-service spa
- Kayaking
- Playground
Family friendly
- 12 outdoor pools
- Children's pool
- Dry-cleaning service
- Playground
Conveniences
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter
Languages spoken
- English
- French
- German
- Spanish
Business services
- Conference centre
Outdoors
- Garden
- Picnic area
Spa
- 13 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa open daily
- Hot tub
- Steam room
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Ceiling fan
Bathroom
- Free toiletries
- Hairdryer (on request)
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
Outdoor space
- Furnished balcony or patio
More
- Desk
- Iron/ironing board
- Phone
- Safe (surcharge)
Policies
Check-in
Check-in between 3 PM and 11 PM
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Suite King (Only USA Citizens) room category must present valid proof of citizenship of the United States country at check-in. The hotel reserves the right to charge a supplement of USD 100 dollars, per person, per night if valid proof is not provided.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
- Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 4 to 11 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 80
- New Year's Eve (31 December) Gala Dinner per child: USD 40 (up to 11 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for in-room wireless Internet: USD 15.00 per 24-hour period (rates may vary)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Presidential Suites Lifestyle Hotel Puerto Plata
Presidential Suites Lifestyle Hotel
Presidential Suites Lifestyle All Inclusive
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.0
Service and Staff
3.6
Amenities
4.0
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020
This traveller didn’t leave comments with their review
Stayed 6 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and nice. Couple of the furniture were damaged but nothing major to ruin the experience. Being able to go to all the nearby hotels and pools and beach is fantastic, very walkable place. overall 4/5 recommended!
Stayed 5 nights in Feb 2020
- Liked: Staff & service, amenities
Stayed 4 nights in Feb 2020
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