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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
Luxury property on the beach, with 6 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

6 outdoor pools, pool umbrellas, sun loungers
Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
Reception
Premium bedding, down comforters, free minibar, in-room safe
Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Spa
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • All-inclusive
    All-inclusive
The price is CA $407
CA $407 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Sofa bed
  • 1089 sq ft
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Sofa bed
  • 1096 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Sofa bed
  • 5205 sq ft
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Sofa bed
  • 3437 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Sofa bed
  • 994 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Sofa bed
  • 1096 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor wedding area
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
Pool
Hot tub
Breakfast included
All-inclusive
7.2 out of 10, Good, (1473)
The price is CA $356
CA $356 total
includes taxes & fees
Sep 28 - Sep 29
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

About the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712

What's nearby

  • Moon Palace Golf Club - 15 min drive
  • Petempich Bay - 17 min drive
  • Ventura Park Cancun - 20 min drive
  • Puerto Morelos Beach - 22 min drive
  • Puerto Morelos Town Square - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Lobby Bar - ‬3 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury all-inclusive property near El Tinto Golf Course
Located close to Ventura Park Cancun, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort provides free full breakfast, free water park access, and 3 swim-up bars. This property is a great place to bask in the sun with a white sand beach, 4 beach bars, and sun loungers. Treat yourself to a hot stone massage, a manicure/pedicure, or a body treatment at the onsite spa. Be sure to enjoy Asian cuisine at one of the 12 on-site restaurants. Yoga classes and fitness classes are offered at the gym; other things to do include volleyball and beach yoga. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 3 poolside bars and a terrace.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a lazy river, a waterslide, and 3 swim-up bars
  • Tennis courts, a reception hall, and coffee/tea in the lobby
  • Luggage storage, a porter/bellhop, and concierge services
  • ATM/banking services, 8 meeting rooms, and an elevator
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 1005 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Plasma TVs with premium channels
  • Balconies, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

As of Sept 27, 2024, prices found for a 1-night stay for 2 adults at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort on Sept 29, 2024 start from CA $407.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

This property doesn't offer parking.

What time is check-in at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive. Activities include surfing/body boarding, tennis, volleyball, and more.

Where is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort located?

This Puerto Morelos property is on the beach, 6.6 mi (10.6 km) from El Tinto Golf Course, and within 16 mi (25 km) of Ventura Park Cancun and Puerto Morelos Town Square.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 977 reviews" "
Rating 8 - Good. 237 out of 977 reviews" "
Rating 6 - Okay. 122 out of 977 reviews" "
Rating 4 - Poor. 71 out of 977 reviews" "
Rating 2 - Terrible. 87 out of 977 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geovanna

Travelled with family
Liked: Cleanliness, amenities
muy bueno el servicio el personal muy amable un estancia a maravillosa
Stayed 4 nights in Sep 2024

8/10 Good

Sol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our experience was amazing. It was my daughter's first timeout of the country and she enjoyed every minute.
Stayed 4 nights in Sep 2024

8/10 Good

TONYA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Sep 2024

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 5 nights in Sep 2024

8/10 Good

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good resort is just lacking in the fact buffet mostly carbohydrates very little protein.
Stayed 5 nights in Sep 2024

6/10 Okay

thebug

Liked: Cleanliness, staff & service, property conditions & facilities
it has good entertaiment activities but the food it is not very good a poor variety the best place was the buffet , the italian restaurant very disappointing the rio asI well the hounter just average , the spa service too expensive , the sport place the food very average , the ice creams were very good and the pizza place good..
Stayed 5 nights in Sep 2024

6/10 Okay

Carlie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

MANUEL HENRIQUEZ

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
I will start saying that If you go and have an accident please do not use the doctor from the hotel it’s very very expensive.(this is a big resort so medical should be part of their inclusive) But if by any chance you really have to go with her DO NOT USE THE CLINIC OR HOSPITAL THEY RECOMMEND which is HOSPITEN CANCUN, it’s super expensive you can ask for a taxi or crab to take you to a different hospital private off course but reasonably priced. Do not walk with the doctor to take the taxi or crab because she with send the driver the HOSPITEN CANCUN which is the clinic they use to rob or extra charged the costumers. So, overall the hotel is nice but the way the let the medical department abuse from the guests its not ok.
Stayed 4 nights in Sep 2024

8/10 Good

Carol

Stayed 6 nights in Aug 2024

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My concierge Krystel was nothing short of amazing. I loved how she assisted with booking dinning each night. She went over and beyond on and off the clock to ensure we had a great stay. The property is beautiful and full of things to keep everyone busy and happy. This was a much needed vacation and loved every bit of it. The staff at the resort was super nice from front desk, maintenance, housekeeping , servers and etc. a must go and book with Expedia. Will go no wrong.
Stayed 4 nights in Sep 2024

4/10 Poor

Lisa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff service in the restaurant was outstanding. There was no staff cleaning up around the pool area every morning. Cups from the bar were left all over the pool area. In the Diamond Club pool guests had no different treatment than non diamond club guests you had to get your own drinks. Staff wasn't walking around asking if you need anything. The only perk about the diamond club was the butler service & they were outstanding. The food was hit or miss.
Stayed 7 nights in Sep 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at this new property. Booking through Expedia gave us access to a dedicated concierge, Alex, who was incredible. We could text him for anything, and he handled everything seamlessly. From making dinner reservations to ensuring our satisfaction, Alex took care of it all. When housekeeping missed our room one day, we reached out to him, and it was promptly resolved. The food options were excellent, with the buffet offering a variety that kept things interesting. In the evenings, the animation team put on fantastic, engaging shows that added to the overall experience. We will definitely be coming back!
Stayed 6 nights in Sep 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
We came here to celebrate a birthday and let’s just say we had a ball. There are so many great things to say about the property, staff and what it has to offer but I would like to give kuddos to Krystel from Expedia. She made us feel so welcomed. The service she provided was phenomenal. She definitely made this trip a memorable one. We are already booking our next trip! 10/10 recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Iran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the attack of the representatives, one comes to clear the air, not to negotiate.
Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Janita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. The staff was absolute amazing. Krystle did everything to make sure my daughter enjoyed her 18th birthday. Our double room was perfect for our family of 4. It allowed parents a little personal space from their young adults, but still enough room to keep an eye on them. It was a great experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

BARBARO

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Lianet, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para tener unas vacaciones inolvidables, la atención de todos los trabajadores excepcional pero en especial de Krystel, un servicio en general de calidad, la comida buena, y dentro del hotel todo lo que necesitas para no tener que salir porque tiene muchas actividades todo el tiempo y para todas las edades. Yo vuelvo pronto porque me encantó.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jazzalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The property has three huge pools (one diamond club only) and two lazy rivers (one diamond club only). Don’t buy into the hype of diamond club you pretty much get everything diamond club features, so why spend extra for that. The restaurants are good, the steakhouse could have better quality meats. And the smokehouse should be geared more towards authentic bbq food but it tasted more like the buffet food. The Mexican food tasted like American food, it’s bland. The buffet food has a lot of variety but none of us were crazy about the taste of it all. If you don’t ask for a certain preferred alcohol they’ll serve bottom shelf so make sure to indicate what alcohol you prefer. The rooms are cleaned daily, twice a day if diamond club. Room service food options are limited every day. Fridge is stocked daily. The kids will have a blast here. There are about 12 slides but not all of them are open on a daily basis and for some you have to meet height requirements and/or age requirements. Paying for a view of the beach or the pool is worth it. The beach is not good, water looked brown, lots of sargassum! Sometimes the resort smelled like rotten eggs due to the mangroves nearby. The people who work there are friendly but they usually don’t smile or greet you when you walk past them. Check in was a breeze and they offer drinks during check in. They do charge $4.65 in resort fees per day. WiFi is free and works pretty well throughout the property.
Stayed 7 nights in Aug 2024

10/10 Excellent

yinlen, Homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

carmen erika

Liked: Property conditions & facilities
Disliked: Cleanliness
The property needs more Spanish music more lively it was boring
Stayed 4 nights in Sep 2024

10/10 Excellent

Dereck, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Aug 2024

10/10 Excellent

Natasha, Clinton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Aug 2024

10/10 Excellent

Juan

Stayed 4 nights in Aug 2024

8/10 Good

JUAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest relations Krystel all checking what need and helping us with what ever we need. Thank 👌 you Kristel.
Stayed 6 nights in Aug 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5
Address
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO