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4.8 / 5Exceptional
26 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking


What's nearby

  • Popular Location
    Lake Llanquihue
    1 min walk
  • Popular Location
    Venado Beach
    10 min drive
  • Popular Location
    Volcan Osorno Ski and Outdoors Center
    36 min drive
  • Airport
    Puerto Montt (PMC-Tepual)
    54 min drive

Choose dates to view prices

Book online or call:

  • Superior Room, Lake View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Deluxe Suite, 1 Bedroom, Lake View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Family Villa

    Room Amenities

    • Lake view
    • Sleeps 8
    More details

About this area

Puerto Varas

Located in Puerto Varas, Hotel AWA is on a lake. Raddatz House and Puerto Varas Plaza de Armas are local landmarks, and some of the area's activities can be experienced at Venado Beach and Volcan Osorno Ski and Outdoors Center.

Popular Location

What's nearby

  • Lake Llanquihue - 1 min walk
  • Venado Beach - 10 min drive
  • Petrohue Falls - 27 min drive
  • Volcan Osorno Ski and Outdoors Center - 36 min drive
  • Osorno Volcano Peak - 38 min drive

Getting around

  • Puerto Montt (PMC-Tepual) - 53 min drive

About this property

Hotel AWA

4.5-star hotel with pools, private beach and full-service spa
Spend the day catching some rays at Hotel AWA's private beach, relaxing by one of the hotel's 2 indoor swimming pools, or pampering yourself at the full-service spa. All 16 individually decorated rooms feature free WiFi and MP3 docks. Guests can enjoy upscale touches, such as fireplaces and jetted bathtubs, along with Egyptian cotton sheets and pillow menus for a bit of added comfort.
Hotel AWA offers 16 forms of air-conditioned accommodation with fireplaces and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries.
This Puerto Varas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free buffet breakfast available daily 7:30 AM–10 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Room service available

Things to do

2 indoor pools
Beach yoga
Fitness centre
Full-service spa

Family friendly

2 indoor pools
Dry-cleaning service
Free cots/infant beds
Laundry facilities


Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken


Business services

Meeting rooms
Conference space


BBQ grill(s)
Marina on-site
Private beachfront location


Massage - deep-tissue
Massage - hot stone
Massage - sports
Spa open daily
Hot tub
Steam room


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking


Fireplace in reception
Smoke-free property

Room amenities


Air conditioning
Climate control (heating)
Egyptian cotton sheets
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding


Bathroom (partially open)
Designer toiletries
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower


TV channels
flat-screen TV
MP3 dock

Food and drink

Electric kettle
Espresso maker
Free bottled water


Connecting rooms available
Free local calls
In-room massage
Individually decorated
Individually furnished



Check-in between noon - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.


  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Property payment types

Diners Club
American Express

Important information


You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 80 per room (one-way)
  • Airport shuttle fee per child: USD 0 (up to 16 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Other than a tiny gym i thought this property lived up to expectations as by far the best in this part of chile.

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect. Unpretentious luxury. Every detail is considered. Stay here. You’ll never regret it

Stayed 2 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must hotel in Puerto Varas!

This hotel was the best part of our trip in southern Chile. It’s a must if you are passing through Puerto Varas! For larger groups they also have a stunning house on the property you can rent!

Stayed 1 night in Dec. 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning views, architectural gem and welcoming st

Stunning views, architectural gem and welcoming staff. Our room was outstanding and we hardly wanted to leave it but the hotel was well designed for privacy even in the common areas. Wonderful spa treatments as well!

Stayed 1 night in Dec. 2018

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