Title: Caracol Plaza - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Caracol Plaza Beach fun in outdoor pool, near Commercial Walkway ![Living area](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/0666b264.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/b64d138c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/ac2c60ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/985cb568.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/cdc1a45c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from Principal Beach, Caracol Plaza welcomes visitors with its LA CAVA restaurant serving international cuisine for all daily meals. Guests relax by the outdoor pool or at the swim-up bar, with free WiFi available throughout public areas. 7.6 Good ## Popular amenities - Room service - Bar - 24/7 front desk - Breakfast available - Pool - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2466856&PinnedHotelID=2466856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2466856&PinnedHotelID=2466856&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2466856&PinnedHotelID=2466856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2466856&PinnedHotelID=2466856&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2466856&PinnedHotelID=2466856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2466856&PinnedHotelID=2466856&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2466856&PinnedHotelID=2466856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2466856&PinnedHotelID=2466856&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 4 of 4 rooms ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/585c46d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Sea View 8.0 Very good 1 review - Sleeps 4 ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/w500h280x0y1-0a73aaa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Street View - Sleeps 4 ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/e7dfa20c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 7.2 Good 39 reviews ### Highlights Balcony Air conditioning Hypo-allergenic bedding Private bathroom Hair dryer Free bottled water Desk Daily housekeeping - 236 sq ft - Sleeps 4 - 2 Double Beds ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466856/a37f94a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View 7.8 Good 8 reviews ### Highlights Balcony Air conditioning Hypo-allergenic bedding Private bathroom Hair dryer Free bottled water Desk Daily housekeeping - 236 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Escondido-Hotels-Caracol-Plaza.h2466856.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Escondido-Hotels-Caracol-Plaza.h2466856.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C15.86333%2C-97.06251&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G0tlw-I6PUQCDWE-NZZkCy0NZqY=) Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980 #### What's nearby - Commercial Walkway - 2 min walk - 0.2 km - Zicatela Beach - 3 min walk - 0.3 km - Principal Beach - 3 min walk - 0.3 km - Marinero Beach - 10 min walk - 0.9 km - Puerto Angelito Beach - 18 min walk - 1.4 km #### Getting around - Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive #### Restaurants - ‪La Galeria - ‬8 min walk - ‪Benditos Da Michele - ‬6 min walk - ‪Tacos Y Tacos - ‬7 min walk - ‪Restaurant Junto al mar - ‬9 min walk - ‪Tlayudas "El Azador - ‬9 min walk ## About this property ### Caracol Plaza Hotel near Commercial Walkway Located close to Principal Beach and Marinero Beach, Caracol Plaza provides a swim-up bar, a poolside bar, and a terrace. The on-site international cuisine restaurant, LA CAVA, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a bar. Other perks include: - An outdoor pool and a children's pool, along with sun loungers and a swim-up bar - Free self parking - Continental breakfast (surcharge), 2 meeting rooms, and a 24-hour front desk - A front-desk safe, an elevator, and a banquet hall - Guest reviews say great things about the helpful staff Room features All 192 rooms feature comforts such as air conditioning, as well as perks like safes and free bottled water. More amenities include: - Bathrooms with showers and free toiletries - Balconies, daily housekeeping, and desks ## Similar properties ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/72000000/71430000/71424800/71424743/e587b494.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Camino Del Sol Puerto Escondido - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 355 reviews CA $65 CA $80 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=71424743&PinnedHotelID=71424743&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22150000/22148500/22148489/b6459b42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel DC Boutique & SPA Lázaro Cárdenas - Pool - Spa - Kids pool - Free WiFi 7.8 Good 400 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=22148489&PinnedHotelID=22148489&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4360000/4359900/4359819/89287eb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aldea del Bazar Bacocho - 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Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1138347&PinnedHotelID=1138347&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11810000/11803900/11803814/c36a087c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rockaway Central Zicatela - Pool - Breakfast included - Kids pool - Free WiFi 9.0 Wonderful 783 reviews CA $116 CA $138 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=11803814&PinnedHotelID=11803814&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95120000/95111400/95111333/28ea0c1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Axolotl Puerto Escondido - Parking included - Free WiFi - Air conditioning - Housekeeping 7.8 Good 153 reviews CA $54 CA $66 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=95111333&PinnedHotelID=95111333&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410479/a2c19260.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casablanca Bahía Principal - Pool - Free WiFi - Housekeeping - 24/7 front desk 8.4 Very good 391 reviews CA $69 CA $83 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=6410479&PinnedHotelID=6410479&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/7000000/6520000/6519300/6519295/736f8203.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Surf Olas Altas Central Zicatela - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 441 reviews CA $147 CA $175 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=6519295&PinnedHotelID=6519295&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1150000/1144500/1144483/e5c3bdd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Fe Puerto Escondido - Pool - Spa - Kids pool - Parking included 8.8 Excellent 966 reviews CA $155 CA $184 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1144483&PinnedHotelID=1144483&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7:30 AM to noon for a fee: MXN 150 to 250 for adults and MXN 150 to 250 for children - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - LA CAVA ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2 meeting rooms - Conference center (3,767 square feet of space) ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8 AM to 9 PM No pets and no service animals are allowed at this property ### Property is also known as Caracol Plaza Caracol Plaza Hotel & Resort Caracol Plaza Hotel & Resort Puerto Escondido Caracol Plaza Puerto Escondido Hotel Caracol Plaza Resort Puerto Escondido Hotel Caracol Plaza Resort Caracol Plaza Hotel Puerto Escondido Caracol Plaza Hotel Caracol Plaza Hotel Resort Caracol Plaza Hotel Caracol Plaza Puerto Escondido Caracol Plaza Hotel Puerto Escondido ## Frequently asked questions ### Does Caracol Plaza have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–9 PM. ### How much does it cost to stay at Caracol Plaza? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Caracol Plaza on Nov 25, 2025 start from CA $99.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Escondido-Hotels-Caracol-Plaza.h2466856.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Caracol Plaza pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Caracol Plaza? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Caracol Plaza? > Check-out is at noon. ### Where is Caracol Plaza located? > Located in Reforma, this beach hotel is within a 10-minute walk of Commercial Walkway, Principal Beach, and Zicatela Beach. Marinero Beach and Puerto Angelito Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Caracol Plaza Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 176 8 - Good 156 6 - Okay 106 4 - Poor 43 2 - Terrible 37 ### 7.6/10 Cleanliness ### 7.4/10 Staff & service ### 7.6/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Oti Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ![](https://a.travel-assets.com/ugc/hotel-reviews/a220e67c-ed35-4c3f-9582-e76000331551-1756835434546.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oti Stayed 2 nights in Aug 2025 ### 8/10 Good #### Fabiola Jun 18, 2025 Liked: Cleanliness, amenities Service was good. Rooms were decent. Really nice place to stay at close to the beach. ##### Fabiola Stayed 2 nights in May 2025 ### 10/10 Excellent #### Carlos Mar 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very beautiful and in the middle of town ##### Carlos Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Francisco Jesús Gordo Feb 2, 2025 I love this place ##### Francisco Jesús Gordo Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Maria A. Apr 25, 2025 Liked: Amenities, property conditions & facilities Good and nice ##### Maria A. Stayed 1 night in Apr 2025 ### 6/10 Okay #### Juan Jun 3, 2025 Liked: Staff & service Had a nice pool , rooms are old , no phone on the rooms for customer service front desk, overall for a quick stay is ok. ##### Juan Stayed 1 night in Jun 2025 ### 6/10 Okay #### Victoria Aug 18, 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Super basic. Expensive. Need updating. Nickel and dimed for everything. Def won’t ever return. ##### Victoria Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Eduardo Aug 23, 2025 Disliked: Property conditions & facilities I really was disappointed with this property. Pictures looks great on the expedia website but it's something way different when you there. Pool looks unkept and dirty, same as all the tables and chairs, seems that they have a lot deffer maintenance. Not recommend to anyone at all. ##### Eduardo Stayed 2 nights in Aug 2025 ### 8/10 Good #### juan pablo May 28, 2025 Liked: Cleanliness, amenities V ##### juan pablo Stayed 1 night in May 2025 ### 10/10 Excellent #### Jessica Sep 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar. ##### Jessica Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Carolina Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Carolina Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Arturo Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel located very close to the beach of Puerto Escondido, walking distance to "El Adoquin" comercial zone, with a great view to the sea from their restaurant, nice and clean rooms, nothing espectacular but with a nice balcony. ##### Arturo Stayed 1 night in Feb 2024 ### 8/10 Good #### Patricia Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel The hotel was handy to the adoquin and close to a place where I had a meeting scheduled. The pool water was clean (not cloudy) but there was a lot of debris floating in it, ie, palapa grass pieces and a cigarette butt. The tv only had 3 Sky TV channels. ##### Patricia Stayed 1 night in Mar 2025 ### 8/10 Good #### Javier Mar 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all was perfect ##### Javier Stayed 1 night in Mar 2024 ### 8/10 Good #### Carlos Nov 10, 2024 Liked: Cleanliness This property was in rebulding process ##### Carlos Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Danielle Jul 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean ##### Danielle Stayed 1 night in Jul 2024 ### 6/10 Okay #### Verified traveller Feb 26, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort For the price, we were expecting a much nicer room. ##### Verified traveller Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Ruth Mar 9, 2025 Disliked: Staff & service, amenities, property conditions & facilities The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved. ##### Ruth Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Katia Dec 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Katia Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Wenceslao Feb 8, 2025 Disliked: Staff & service the second elevator was not working. Staff, not friendly. ##### Wenceslao Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### JORGE May 27, 2024 Liked: Cleanliness, staff & service, amenities neeeds more improve at the restaurant more recently menu the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress. ##### JORGE Stayed 10 nights in May 2024 ### 2/10 Terrible #### Lizeth Feb 25, 2025 Liked: Property conditions & facilities Disliked: Staff & service, amenities Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place. ##### Lizeth Stayed 1 night in Feb 2025 ### 6/10 Okay #### adalberto Jul 25, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The front desk service is very bad ##### adalberto Stayed 4 nights in Jul 2024 ### 8/10 Good #### RAMON Dec 23, 2024 Liked: Cleanliness, staff & service There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm ##### RAMON Stayed 5 nights in Dec 2024 ### 6/10 Okay #### William Edward Aug 15, 2024 Liked: Staff & service I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. 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