Title: Hotel AF Valle Orotava - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel AF Valle Orotava Hotel in Puerto de la Cruz with 2 outdoor pools and a rooftop terrace ![Rooftop terrace](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/1f5bdb89.jpg?impolicy=resizecrop&rw=598&ra=fit) ![TV](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/87fe09c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/94a48240.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, international cuisine](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/653a431f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/7591ea5c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel AF Valle Orotava places guests in the heart of the action. Relax at two outdoor pools, sip cocktails at the poolside bar, or dine on international dishes at the restaurant. The rooftop terrace offers excellent views of nearby Lago Martianez Swimming Pools. 8.2 Very good ## Popular amenities - Bar - Pool - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=7863094&PinnedHotelID=7863094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=7863094&PinnedHotelID=7863094&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=7863094&PinnedHotelID=7863094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=7863094&PinnedHotelID=7863094&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7863094&PinnedHotelID=7863094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7863094&PinnedHotelID=7863094&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7863094&PinnedHotelID=7863094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7863094&PinnedHotelID=7863094&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/4a9efd8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony 9.4 Exceptional 9 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead - 258 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/a7f68c21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Teide View) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead - 258 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/e8a61525.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Terrace ### Highlights Terrace Air conditioning Free cribs/infant beds TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead - 258 sq ft - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/4a9efd8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Balcony 10.0 Exceptional 4 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead - 258 sq ft - Sleeps 1 - 1 Twin Bed ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/e4814dc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View ### Highlights Balcony Air conditioning Free cribs/infant beds TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead - 258 sq ft - Partial ocean view - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/94a48240.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 2+1 ### Highlights Separate sitting area Air conditioning Free cribs/infant beds TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead - 498 sq ft - Partial ocean view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/94a48240.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 3 ### Highlights Separate sitting area Air conditioning Free cribs/infant beds TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead - 498 sq ft - Partial ocean view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/94a48240.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 4 ### Highlights Separate sitting area Air conditioning Free cribs/infant beds TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead - 498 sq ft - Partial ocean view - Sleeps 4 - 2 Twin Beds and 2 Twin Sofa Beds ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/222c73d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Separate sitting area Air conditioning TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead Private bathroom - 498 sq ft - Partial ocean view - Sleeps 2 - 2 Twin Beds OR 1 Twin Sofa Bed ### Junior Suite (2 adults + 2 Children) ### Highlights Air conditioning TV Separate bathtub and shower Hair dryer Bidet Rainfall showerhead Private bathroom Minibar - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Hotel-Valle-Orotava.h7863094.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Hotel-Valle-Orotava.h7863094.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41458%2C-16.55213&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5F8WD_888uytOmS5SfpuuKqD2o0=) C/ Cupido 12, Puerto de la Cruz, 38400 #### What's nearby - Plaza del Charco - 3 min walk - 0.3 km - Taoro Park - 8 min walk - 0.8 km - Loro Park - 17 min walk - 1.5 km - La Paz Lookout - 18 min walk - 1.5 km - Lago Martianez Swimming Pools - 9 min drive - 1.5 km #### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) - 33 min drive #### Restaurants - ‪Restaurante El Pescador - ‬3 min walk - ‪Hannen Barril - ‬4 min walk - ‪Cucci - ‬4 min walk - ‪Tasca el Olivo - ‬3 min walk - ‪Cafetería Mazaroco - ‬2 min walk ## About this property ### Hotel AF Valle Orotava Upscale hotel in the city center A poolside bar, a rooftop terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel AF Valle Orotava. The on-site restaurant offers breakfast and dinner. Free in-room WiFi, with speed of 50+ Mbps, and a bar are available to all guests. You'll also find perks like: - 2 outdoor pools along with sun loungers and pool umbrellas - An elevator, luggage storage, and a front-desk safe - A 24-hour front desk, smoke-free premises, and tour/ticket assistance Room features All 215 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and separate tubs/showers - Wardrobes/closets, LED light bulbs, and electric kettles ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/2d6d99bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Palace Puerto de la Cruz - Pool - Hot tub - Spa - Kids pool 8.4 Very good 489 reviews CA $209 CA $224 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean views ](https://images.trvl-media.com/lodging/1000000/920000/912800/912768/450ea876.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Precise Resort Tenerife Puerto de la Cruz - Pool - Kids pool - Free WiFi - Restaurant 8.0 Very good 354 reviews CA $217 CA $233 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=912768&PinnedHotelID=912768&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2340000/2335300/2335300/3b3f4946.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Best Semiramis Puerto de la Cruz - 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Free WiFi 8.8 Excellent 5 reviews CA $205 CA $219 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2230926&PinnedHotelID=2230926&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/117000000/116890000/116884200/116884200/ed4bda40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TUI Blue Atlantic Hills Puerto de la Cruz - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 9 reviews CA $192 CA $206 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=116884200&PinnedHotelID=116884200&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Restaurants on site - Restaurante a la carta ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools - Refrigerator on request ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 100% renewable energy - 6 floors - At least 80% lighting from LEDs - Comprehensive food waste policy - Comprehensive recycling policy - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Minibar - Refrigerator on request ### More - Air conditioning - Energy-saving switches in guestrooms - Free local calls - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - An in-room refrigerator is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Dania Park Hotel Elegance Dania Elegance Dania Park Elegance Dania Park Hotel Elegance Dania Park Puerto de la Cruz Hotel Elegance Dania Park Hotel Elegance Dania Park Puerto de la Cruz Elegance Dania Park Tenerife/Puerto De La Cruz ## Frequently asked questions ### Does Hotel AF Valle Orotava have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Hotel AF Valle Orotava? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Hotel AF Valle Orotava on Nov 26, 2025 start from CA $166.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-De-La-Cruz-Hotels-Hotel-Valle-Orotava.h7863094.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel AF Valle Orotava pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel AF Valle Orotava? > Hotel AF Valle Orotava doesn't offer parking. ### What time is check-in at Hotel AF Valle Orotava? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Hotel AF Valle Orotava? > Check-out is at noon. ### Where is Hotel AF Valle Orotava located? > Located in the heart of Puerto de la Cruz, this hotel is within a 5-minute walk of Timanfaya Theater, Puerto de la Cruz Archaeological Museum, and La Vola. Plaza del Charco and San Juan Church are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel AF Valle Orotava Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 58 8 - Good 54 6 - Okay 23 4 - Poor 8 2 - Terrible 2 ### 10/10 Excellent #### Thomas Nov 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was good all round. ##### Thomas Stayed 8 nights in Sep 2024 ### 10/10 Excellent #### Marek Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location. Hotel was clean and had comfortable beds. ##### Marek Stayed 9 nights in May 2024 ### 10/10 Excellent #### Jayne Mar 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great reception staff! We had a lovely stay for 2 nights. The reception staff were exceptionally helpful, they even sent a member of staff with my husband to sort out our tickets at the bus station! Very modern hotel in a great location, short walk to bus station and sea front and lots of bars/restaurants close by, huge rooftop area with bar, pools and sunbathing areas with fantastic views, would recommend!😎 ##### Jayne Stayed 2 nights in Mar 2024 ### 8/10 Good #### Katja Oct 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Very nice hotel. Good value for the money. Everything was better than i expected. Room was clean, modern, very comfortable bed. There was minibar & coffee & tea ( only decaf coffee for some reason). It was quiet even though view was to the street. The hotel felt like it was well kept & maintained. Nice service at the reception. Only thing that could be better was the breakfast. Too many queues, coffee quality was not very good & the breakfast area was very noisy. The breakfast was still quite good.I would recommend! ##### Katja Stayed 1 night in Oct 2023 ### 8/10 Good #### Jean-Gérard Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities BONNES PRESTATIONS ##### Jean-Gérard Stayed 7 nights in Aug 2025 ### 8/10 Good #### Zakaria Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities les femmes de ménages excellente, manque de place de parking autour. ##### Zakaria Stayed 10 nights in Jul 2025 ### 2/10 Terrible #### Thomas Jun 2, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible customer service ##### Thomas Stayed 7 nights in May 2025 ### 8/10 Good #### Helmut Jun 1, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Una estancia muy cómoda y agradable ##### Helmut Stayed 1 night in May 2025 ### 8/10 Good #### Tiziana May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schönes Hotel mit stilvoll eingerichteten Zimmern. Die Sauberkeit in den Zimmern war immer tadellos, großes Lob an die Reinigungskräfte. Im Restaurant wäre ein bisschen mehr Genauigkeit in puncto Sauberkeit des Geschirrs wünschenswert. Das Buffet bietet eine gute Auswahl, sodass für jeden etwas dabei ist. Insgesamt ein schönes Hotel mit guter Lage, welches wir gerne weiterempfehlen! ##### Tiziana Stayed 8 nights in Apr 2025 ### 8/10 Good #### Samanta May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schönes Hotel, sehr sehr saubere Zimmer, gut gelegen, nettes Personal, alles super! ##### Samanta Stayed 8 nights in Apr 2025 ### 8/10 Good #### Linus Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Det mesta var väldigt bra. Det enda negativa var att frukosten var ganska dålig och gymmet var inte alls bra. Väldigt lite utrustning i splog kvalitet samt en död kackerlacka på golvet. I övrigt väldigt nöjd med allt, rummen var bra och fräscha, rooftoppoolerna var trevliga. ##### Linus Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Feb 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel! ##### Verified traveller Stayed 7 nights in Feb 2025 ### 8/10 Good #### Jennifer Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Some confusion with the description of the room on the website but this does not reflect on the hotel. Very friendly staff, comfortable beds. More fresh fruit and gluten free options at breakfast, packaged individual yogurt vs the community bowls would have been more sanitary and an improvement. I did not use the pool or other facilities so can not comment. Very good location. ##### Jennifer Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Veronica Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is nice, well located and helpful staff. ##### Veronica Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Renate Maria Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien,como siempre ##### Renate Maria Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Steven le Jul 15, 2024 Liked: Cleanliness, staff & service Nice hotel staff were lovely however very noisy road outside therefore got very little sleep. Almost no parking around the hotel and pool was very cold. ##### Steven le Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Joyonna Jul 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect Location for transport around the island also in the centre of Puerto de la Cruz as soon as you come out everything is walking distance. Breakfast is Served Daily and complimentary, also a Spa and Rooftop Deck with bar and 2 pools. ##### Joyonna Stayed 4 nights in Jul 2024 ### 8/10 Good #### DAVID Jul 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities My wife and I stayed here for two nights on a half-board basis. Check-in was fast and efficient and we were given room 303. The room was adequately furnished, with sufficient hanging/shelf space and (free) safe though the wardrobe had no door. There was a small minibar/fridge and kettle. Cups, glasses, tea, coffee and sugar were provided but no milk/creamer and the hot drink supplies were not replenished. The beds were comfortable but the sheets were not really big enough to tuck under the matress, so they had the tendancy to come away in the night. The tv had a number of channels that could be tuned to English language. The wifi was good. We found the food had improved since our last stay although even though we eat early and were one of the first people down at dinner, the food was already tepid and we had to use the microwave. It was disappointing to find that the sunbeds had still not been replaced despite the management being aware of the problem since March. The main issue with this hotel is the bathrooms.When the hotel was renovated in 2021, they chose to install glass cubicles as bathrooms. These offer no privacy and anyone using the toilet can be seen from the bedroom, hall and even from a person sitting on the bed (as the full-length mirror is poorly positioned) which is rather disconcerting. Management have been aware of the situation since the renovation. The problem could easily (and cheaply) be solved simply by using some stick-on, vinyl frosted panels. ##### DAVID Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Joseba Jun 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está muy limpio y cuidado. Muy cerca a pie del centro de Puerto de la Cruz ##### Joseba Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Tracey Elizabeth May 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing Absolutely Beautiful hotel couldn’t ask for anything more ![View from I’m our room ](https://a.travel-assets.com/ugc/hotel-reviews/80D651A83DD57869D058B672BBD0B15301A11F2C1716122814444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tracey Elizabeth Stayed 2 nights in May 2024 ### 8/10 Good #### Sergio Apr 5, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Good overall Overall the stay was good and it gives us exactly what we’re looking for. The only negative thing was the treatment from a receptionist who was rude because we left our room 30’ later than the checkout time without considering that the last night the clock went forward and the alarm didn’t ring. ##### Sergio Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Sara Esther Apr 1, 2024 Perfecto todo ##### Sara Esther Stayed 1 night in Mar 2024 ### 8/10 Good #### Maria Mar 3, 2024 Liked: Cleanliness, staff & service, amenities La ducha es muy abierta y se sale el agua por todo el baño ya que esta al mismo nivel del resto. El spa es muy pequeño y la zona de masaje no esta muy aislada, eso si las chicas del spa muy atentas y el masaje increible. ##### Maria Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Geoffrey Mar 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything clean and modern looking. Staff are so helpful. Breakfast covers all options ##### Geoffrey Stayed 7 nights in Feb 2024 ### 6/10 Okay #### Denis Feb 25, 2024 Liked: Cleanliness, staff & service The property is not a 4 star property. It is clean but somewhat bland. The rooms look like hospital rooms. I would give the hotel a 3 Star rating. However, it is located close to many shops, restaurants, etc. ##### Denis Stayed 1 night in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) ### Flights > [Flights from Winnipeg (YWG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ywg/yyz/winnipeg-to-toronto)