Title: HC Hotel Magec - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HC Hotel Magec Boardwalk/promenade hotel with a fitness center and a sauna ![Outdoor pool, open 10 AM to 6 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/f7c4eed0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gym](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/8a4b59cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/27dd7c4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/d1460bc1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/3378b771.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HC Hotel Magec welcomes families near Plaza del Charco and Taoro Park with a rooftop terrace, outdoor pool, on-site restaurant, poolside bars, and spa services. Enjoy meals from breakfast to dinner. The attentive staff receives consistent praise. 7.2 Good ## Popular amenities - Bar - All-inclusive - Breakfast available - Pool - Gym - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1431112&PinnedHotelID=1431112&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1431112&PinnedHotelID=1431112&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1431112&PinnedHotelID=1431112&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1431112&PinnedHotelID=1431112&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1431112&PinnedHotelID=1431112&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1431112&PinnedHotelID=1431112&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1431112&PinnedHotelID=1431112&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1431112&PinnedHotelID=1431112&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 9 of 9 rooms ![Single Room](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/c68f327d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.6 Exceptional 4 reviews ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains Bidet Hair dryer - 236 sq ft - Sleeps 1 - 1 Twin Bed ![Individually decorated, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/d4988cf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (Teide view, 2 adults) ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains Bidet Hair dryer - 237 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Individually decorated, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/d4988cf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (2 adults and 1 child) ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains - Sleeps 3 - 1 Double Bed ![Individually decorated, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/ba921141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (3 adults) ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds TV Blackout drapes/curtains Bidet - Sleeps 3 - 1 Double Bed ![Individually decorated, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/066c5211.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View (2 adults) ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains Bidet Hair dryer - Sea view - Sleeps 2 - 1 Double Bed ![Individually decorated, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/89ea8041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 adults and 2 children) ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains Bidet Hair dryer - Sleeps 4 - 4 Twin Beds ![Individually decorated, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/9b60fe97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (4 adults) ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains Bidet Hair dryer - 484 sq ft - Sleeps 4 - 1 Double Bed ![Individually decorated, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/ba921141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (3 adults) ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains Bidet Hair dryer - Sleeps 3 - 1 Double Bed ![Individually decorated, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1440000/1431200/1431112/066c5211.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (2 adults) ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains Bidet Hair dryer - 236 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-HC-Hotel-Magec.h1431112.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-HC-Hotel-Magec.h1431112.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41408%2C-16.55325&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JgJxRlemOc4BoAGSesoEa_sh1yM=) Calle Cupido, 11, Puerto de la Cruz, Tenerife, 38400 #### What's nearby - Plaza del Charco - 5 min walk - 0.5 km - Taoro Park - 10 min walk - 0.9 km - Loro Park - 15 min walk - 1.3 km - Botanical Gardens - 3 min drive - 2.3 km - Lago Martianez Swimming Pools - 10 min drive - 1.9 km #### Getting around - Tenerife South Airport (TFS) - 59 min drive #### Restaurants - ‪Bar iris - ‬3 min walk - ‪Restaurante El Pescador - ‬4 min walk - ‪Restaurante Peruano - ‬3 min walk - ‪Bar Reilupeli - ‬4 min walk - ‪Cafetería Mazaroco - ‬3 min walk ## About this property ### HC Hotel Magec Upscale family-friendly hotel near Plaza del Charco Located close to San Felipe Castle and Taoro Park, HC Hotel Magec provides a swim-up bar, a beach bar, and a poolside bar. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a free daily manager's reception and a rooftop terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool along with sun loungers, pool umbrellas, and a swim-up bar - Buffet breakfast (surcharge), an outdoor tennis court, and express check-out - Babysitting (surcharge), tour/ticket assistance, and a TV in the lobby - ATM/banking services, 1 meeting room, and a 24-hour front desk Room features All 186 individually decorated rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. More amenities include: - Bathrooms with designer toiletries and deep soaking tubs - 32-inch TVs with digital channels - Balconies, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at HC Hotel Magec are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals, snacks, and select beverages included In-room minibar (some restrictions) ### Entertainment Onsite entertainment and activities ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/c35f39dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Don Candido Puerto de la Cruz - Pool - Kids pool - Free WiFi - Breakfast available 8.6 Excellent 109 reviews CA $54 CA $58 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2840000/2838200/2838175/ee26c2c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marte Puerto de la Cruz - Pool - Free WiFi - Gym - 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Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 427 reviews CA $123 CA $131 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=890650&PinnedHotelID=890650&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1210000/1209200/1209165/48162802.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos Be Smart Florida Plaza Puerto de la Cruz - Pool - Kitchen - Free WiFi - Laundry 7.2 Good 362 reviews CA $75 CA $81 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1209165&PinnedHotelID=1209165&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1120000/1111800/1111746/c2717055.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BLUESEA Puerto Resort Puerto de la Cruz - Pool - Hot tub - All-inclusive - Spa 7.0 Good 306 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1111746&PinnedHotelID=1111746&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/120000/112400/112363/fb4320c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FERGUS Puerto de la Cruz Puerto de la Cruz - Pool - Breakfast included - All-inclusive - Kids pool 8.4 Very good 71 reviews CA $143 CA $153 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=112363&PinnedHotelID=112363&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Studio](https://images.trvl-media.com/lodging/7000000/6760000/6759000/6758919/a16bb89c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sun Holidays Puerto de la Cruz - Pet-friendly - Free WiFi - Outdoor space - Housekeeping 8.2 Very good 216 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=6758919&PinnedHotelID=6758919&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/b915437e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos Casablanca Puerto de la Cruz - Pool - Kitchen - Free WiFi - Laundry 9.2 Wonderful 504 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free offsite parking - Street parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 6 for adults and EUR 3 for children - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar - Free daily manager's reception - Snack bar/deli ### Things to do - Gym - Mini golf - Outdoor pool - Outdoor tennis court - Sauna - TV in common areas ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Beach loungers - Beach umbrellas - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - Built in 1972 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch TV with digital channels ### More - Air conditioning - Connecting rooms available - Desk - Individual decor - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: EUR 10 Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: EUR 25 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 6 for adults and EUR 3 for children - Early check-in fee: EUR 10 (subject to availability) - Late check-out fee: EUR 25 (subject to availability) - In-room safe fee: EUR 18 per week The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from January to December Pool access available from 10 AM to 6 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as HC Hotel Magec Puerto de la Cruz Hotel Trianflor Puerto de la Cruz Trianflor Trianflor Hotel Trianflor Puerto de la Cruz Dania Magec Hotel Puerto De La Cruz Hotel Dania Magec Hotel Trianflor Tenerife/Puerto De La Cruz HC Magec Puerto de la Cruz HC Hotel Magec Hotel HC Hotel Magec Puerto de la Cruz HC Hotel Magec Hotel Puerto de la Cruz ## Frequently asked questions ### Does HC Hotel Magec have a pool? > Yes, this property has an outdoor pool. Pool access is from 10 AM–6 PM. ### Is HC Hotel Magec pet-friendly? > No, pets are not allowed at this property. ### How much is parking at HC Hotel Magec? > There is free parking nearby. ### What time is check-in at HC Hotel Magec? > Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at HC Hotel Magec? > Check-out is at noon. Late check-out is available for EUR 25 (subject to availability). ### Are there all-inclusive benefits at HC Hotel Magec? > Some rate plans available at this hotel are all-inclusive. ### Where is HC Hotel Magec located? > This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, within a 10-minute walk of Plaza del Charco, Tenerife Beaches, and San Felipe Castle. Garden Beach and Taoro Park are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HC Hotel Magec Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 34 8 - Good 59 6 - Okay 35 4 - Poor 16 2 - Terrible 15 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 7.0/10 Amenities ### 6.4/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 10/10 Excellent #### Peter Aug 30, 2025 Liked: Amenities, property conditions & facilities All very good ,i would go backagain. ##### Peter Stayed 28 nights in Jun 2025 ### 8/10 Good #### Alberto Sep 7, 2025 Liked: Cleanliness, staff & service Hotel antiguo, sin reformar, pero está limpio y medianamente bien conservado. ##### Alberto Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Esther Rodríguez Aug 15, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities No volveré a este hotel más tiene cuatro estrellas pero no lo merecen ##### Esther Rodríguez Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Stephanie Jan 25, 2025 Liked: Cleanliness, staff & service Danke für diesen schönen Urlaub und die Freundlichkeit des gesamten Personals. Hier muss man sich einfach wohl fühlen.Danke auch an die Reinigungskräfte. VORBILDLICH ! ##### Stephanie Stayed 21 nights in Dec 2024 ### 8/10 Good #### Serhii Sep 30, 2024 Liked: Staff & service Por el precio que ofrecen no hay que pedir una exclusividad. Sencillo todo. ##### Serhii Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Verónica Aug 26, 2024 Liked: Cleanliness, staff & service, amenities Se está muy tranquilo. Pero tiene horarios para el todo incluido un poco extraños ##### Verónica Stayed 2 nights in Aug 2024 ### 4/10 Poor #### VERONICA May 12, 2024 Disliked: Cleanliness, property conditions & facilities Viejo y sucio ##### VERONICA Stayed 2 nights in May 2024 ### 10/10 Excellent #### Pawel Mar 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very GOOD Hotel Everything perfect, Veroo nice hotel. Perfect location. GOOD breakfast ##### Pawel Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Maria Mar 8, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible hotel Me anularon la reserva por qué les dió la gana, después de llevar más de 4 meses con ella reservada, a 4 días me lo anularon. ##### Maria Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Lukas Feb 2, 2024 Liked: Cleanliness, staff & service Frühstück gehen ##### Lukas Stayed 7 nights in Jan 2024 ### 4/10 Poor #### Gennaro Nov 15, 2023 Niente di eccezionale ##### Gennaro Stayed 14 nights in Nov 2023 ### 6/10 Okay #### Lukasz Oct 13, 2023 Liked: Staff & service Disliked: Property conditions & facilities Value for money. Not 4 star hotel. ##### Lukasz Stayed 3 nights in Oct 2023 ### 2/10 Terrible #### Liliana Oct 1, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities 1 Wort: Katastophe ##### Liliana Stayed 14 nights in Sep 2023 ### 8/10 Good #### Rafael Apr 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable y bien situado, servicio acorde con el precio del hotel. ##### Rafael Stayed 7 nights in Apr 2023 ### 2/10 Terrible #### Verified traveller Mar 11, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Absolutely Disgusting The hotel is definitely not a 4 star! The food was absolutely vile! Stale pastries, limp and bad salad, bad fruit, all buffer food was cold and looked like it was warmed from thr day before! No clean cutlery, no clean glasses or cups, the jugs of water had spors of black mould in them! The laminate floors was water damaged and coming apart! Ladders to the pool was broken and we witnessed multiple people injuring them selves! The beds was so uncomfortable we never slept due to pins and needles! There was noise on the landings till early hours in the mornings! Doors constantly slamming! No clean towels, no restock of toilet rolls, a foul smell in our room coming from the drains in the bathroom! Stray Cats roaming around the hotel! All the staff are very rude and didn't care about our concerns! None of the coffee or cold drinks machines ever worked! No sangria at all considering its a spanish resort! Never again would i ever saty in this accommodation and advise people to do there research first about this hotel it needs closing down! And the pics online are nothing like the hotel today! ![](https://a.travel-assets.com/ugc/hotel-reviews/C5A66C75439BBEC7C8032CC9686D357CE1C66AAF1678533326250.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2575926FA2796ABF4B749B733926FD7D972CFDF51678533326864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/947ED1E6680DD68BD74526350F66B984854FB3001678533325991.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8766C443A2D710240AC36ED8B0C3E4FC9E852B8F1678533326304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### samuele Mar 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rapporto qualità prezzo 10 , hotel al centro , silenzioso , camere pulite e grandi con balcone enorme e vista meravigliosa ! Colazione abbondante e varia ! ##### samuele Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Giacomom Feb 12, 2023 Liked: Staff & service Disliked: Cleanliness la posizione è buona personale in sala cordiale pulizia delle camere scadente pulizia della sala da pranzo molto scadente reception non cordiale cibo solo per tedeschi ( questi mangiano anche una scarpa se è cotta) ##### Giacomom Stayed 14 nights in Jan 2023 ### 6/10 Okay #### Jordi Rodriguez Jan 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Personal de recepción atento. Servicio de desayunos desordenado, la vajilla la sacaban mojada, no reponían las máquinas de zumos y café y leche, etc...Wifi sólo funcionaba en balcón y en hall de recepción, y no muy bien. Deberían compensar en el precio por no cumplir con los servicios que aseguran ofrecer. ##### Jordi Rodriguez Stayed 2 nights in Jan 2023 ### 8/10 Good #### Mayte Dec 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy bien ubicado y tiene una buena relación calidad precio ##### Mayte ### 4/10 Poor #### Matti Olavi Nov 26, 2022 Liked: Cleanliness, staff & service Disliked: Amenities Hyvä sijainti ja mukava uima-allas terassi. Lisäksi edullinen. Epämiellyttävä aamiaisranneke ja vain yksi huoneiston avain. Kun liikkui eri aikaan oli yritettävä sovitelle menoja jotta pääsi huoneeseen tarvittaessa - ala-arvoista. Siivousta ei tarvita joka päivä - aivan turhaa (osa ehkä haluaa osa ei). Hyllytilaa vaatteille vähän vaikka iso huone. Pöytä, jonka äärellä voisi esim. istahtaa ja pelata korttia kavereiden kanssa, puutuu vaikka se huoneeseen mahtuisi. ##### Matti Olavi Stayed 16 nights in Nov 2022 ### 4/10 Poor #### Manuel Pérez Sep 3, 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities El personal amable y eficiente. Las instalaciones necesitan una renovación urgente. Pocas sombrillas en la piscina. ##### Manuel Pérez Stayed 7 nights in Aug 2022 ### 6/10 Okay #### Miguel Barrio Aug 24, 2022 Liked: Cleanliness Disliked: Property conditions & facilities Lo que más me gustó, la ubicación, lo que menos que es un hotel de cuatro estrellas muy antiguo, más teniendo en frente el hotel valle de Orotava que es un cuatro estrellas de verdad, nuevo y moderno. ##### Miguel Barrio Stayed 7 nights in Aug 2022 ### 8/10 Good #### Florian Jun 28, 2022 Liked: Cleanliness, staff & service, amenities War schon das zweite mal Frühstück und Abendessen waren gut. Das Zimmer war recht schlicht und etwas alt eingerichtet aber dafür sehr Sauber. Das Personal war sehr höflich und sehr hilfsbereit. Es gab auch ein paar Angestellte die ein bisschen Deutsch sprachen aber wir kamen mit Englisch sehr gut klar. Die Preisleistung stimmt auf jeden Fall bei diesem Hotel. ##### Florian Stayed 8 nights in Jun 2022 ### 6/10 Okay #### Davide Jun 5, 2022 Disliked: Amenities, property conditions & facilities Non so come questa syruttura possa avere quattro stelle... e cin qst ho detto tutto ##### Davide Stayed 7 nights in May 2022 ### 10/10 Excellent #### Gordon Beresford Jun 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just lovely ! ##### Gordon Beresford Stayed 3 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information)