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Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace

4.0 star property
Upscale hotel with 2 outdoor pools and full-service spa

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Photo gallery for Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace

Indoor pool, 2 outdoor pools
Outdoor dining
Minibar, desk, free WiFi, bed sheets
Buffet
Reception
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
C/ Acevino, 8, Puerto de la Cruz, Tenerife, 38400
  • Popular LocationLago Martianez Swimming Pools4 min drive
  • Popular LocationPlaza del Charco5 min drive
  • Popular LocationLoro Park6 min drive
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)25 min drive
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Room options

View all photos for Double Room, Sea View (2 Adults)

Minibar, desk, free WiFi, bed sheets

Double Room, Sea View (2 Adults)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 301 sq ft
  • Beach view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Sea View (2 Adults + 1 Child)

Minibar, desk, free WiFi, bed sheets

Superior Double Room, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
TV
Hair dryer
Bidet
Private bathroom
  • 430 sq ft
  • Beach view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Double Room (2 Adults + 2 Child)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
TV
Hair dryer
Bidet
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

Minibar, desk, free WiFi, bed sheets

Double Room, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 301 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room (1 Adult)

Single Room (1 Adult)

Single Room (1 Adult)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room (3 Adults + 1 Child)

Minibar, desk, free WiFi, bed sheets

Superior Double Room (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
TV
Hair dryer
Bidet
Private bathroom
  • 430 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Mountain View (2 Adults)

Minibar, desk, free WiFi, bed sheets

Double Room, Mountain View (2 Adults)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Room, Mountain View (2 Adults + 1 Child)

Minibar, desk, free WiFi, bed sheets

Double Room, Mountain View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

Double Room Single Use (1 Adult)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room (2 Adults)

Minibar, desk, free WiFi, bed sheets

Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room (2 Adults + 1 Child)

Minibar, desk, free WiFi, bed sheets

Superior Double Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
TV
Hair dryer
Bidet
Private bathroom
  • 430 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Room (2 Adults + 1 Child)

Minibar, desk, free WiFi, bed sheets

Double Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Superior Room, Sea View (2 Adults + 2 Children)

Minibar, desk, free WiFi, bed sheets

Superior Room, Sea View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
TV
Hair dryer
Bidet
Private bathroom
  • 430 sq ft
  • Beach view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room, Sea View (3 Adults + 1 Child)

Minibar, desk, free WiFi, bed sheets

Superior Double Room, Sea View (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
TV
Hair dryer
Bidet
Private bathroom
  • 430 sq ft
  • Beach view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room (2 Adults)

Minibar, desk, free WiFi, bed sheets

Superior Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 430 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Sea View (2 Adults)

Minibar, desk, free WiFi, bed sheets

Superior Double Room, Sea View (2 Adults)

Highlights

Balcony
Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 430 sq ft
  • Beach view
  • Sleeps 3
  • 2 Large Twin Beds

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About the area

Puerto de la Cruz

Located in Puerto de la Cruz, Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace is near the beach. Eduardo Westerdahl Museum of Contemporary Art and San Felipe Castle are local landmarks, and some of the area's activities can be experienced at San Telmo Promenade and Dock of Puerto de la Cruz. Traveling with kids? Consider Botanical Gardens and Jardin Aquatico. Spend some time exploring the area's activities, including golfing.
Visit our Puerto de la Cruz travel guideOpens in a new window

What's nearby

  • La Paz Lookout - 5 min walk
  • Lago Martianez Swimming Pools - 4 min drive
  • Taoro Park - 4 min drive
  • Plaza del Charco - 5 min drive
  • Loro Park - 6 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive

Restaurants

  • Bar el Camino - 13 min walk
  • Hotel Teide Mar - 4 min walk
  • Pizzería Europa - 8 min walk
  • Da Arianna Restaurante - 8 min walk
  • Zicatela - 16 min walk

About this property

Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace

Upscale family-friendly hotel
Close to Lago Martianez Swimming Pools and Plaza del Charco, Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage or a manicure/pedicure at SPA DE PAGO, the onsite spa. Enjoy the gym, as well as activities like archery. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Bike rentals, an outdoor tennis court, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), a billiards/pool table, and smoke-free premises
  • Massage treatment rooms, meeting rooms, and a 24-hour front desk
Room features
All 390 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bathtubs and bidets
  • 1-inch TVs with cable channels
  • Balconies, heating, and daily housekeeping

All-inclusive details

All-inclusive room rates at Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 5 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 1-inch TV with cable channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: EUR 15.00 for guests staying between 1 January - 31 December

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35
  • Self parking fee: EUR 5 per day
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Blue Sea Puerto Resort Puerto de la Cruz
Hotel Blue Sea Puerto Resort
Hotel Blue Sea Resort
Blue Sea Hotel Interpalace Tenerife/Puerto De La Cruz
Hotasa Interpalace Hotel Puerto De La Cruz
Hotel Puerto Resort Blue Sea Puerto de la Cruz
Hotel Puerto Resort Blue Sea
Puerto Blue Sea Puerto de la Cruz
Puerto Blue Sea
Blue Sea Puerto Puerto de la Cruz
Hotel Puerto Resort by Blue Sea
Hotel Blue Sea Puerto Resort

Frequently asked questions

Does Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace?

Self parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace?

Check-out is at 11:30 AM.

Does Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 roundtrip applies.

Are there all-inclusive benefits at Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace?

Some rate plans available at this hotel are all-inclusive.

Where is Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace located?

This family-friendly Puerto de la Cruz hotel is located near the beach, within 1 mi (2 km) of La Paz Lookout and Lago Martianez Swimming Pools. Botanical Gardens and Jardin Aquatico are also within 10 minutes.

Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace Reviews

Reviews

6.8
Rating 10 - Excellent. 40 out of 279 reviews" "
Rating 8 - Good. 104 out of 279 reviews" "
Rating 6 - Okay. 75 out of 279 reviews" "
Rating 4 - Poor. 46 out of 279 reviews" "
Rating 2 - Terrible. 14 out of 279 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Natasha

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
You get what you pay for. We only stayed for 4 days and didn’t pay much thankfully. Hotel is clean but food was poor quality, lots of queuing for the bar. They allocate meal time slots but always chaotic and running out of plates/cups. Very limited food choice and very poor quality. We were all inclusive but only had the soft drinks/coffees at mealtimes. Coffee was like water and the options for outside were queues for a small bar and seating on flimsy plastic furniture. Loungers around the pool are all old, sagging so very uncomfortable Hotel is very outdated and needs some attention/refurbishment. Location was good - on the Main Street so easy to walk around shops/bars.
Stayed 3 nights in Nov 2022

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent but house keeping and receptionist was terrible not changing towel and some time forgot to put towels also the bed sheets not changed also room was so hot although the Cooling on but useless also the receptionist not make afford to understand what you want and not helping and don’t know speaking English I never come back to them or not recommend to any one ?!?!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey spacious room and views of both the sea and mountains.
Stayed 15 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 15 nights in Feb 2019

8/10 Good

Aidan

Liked: Cleanliness, property conditions & facilities, room comfort
Okay but there’s much better
Be careful they own 3 hotels all next door to each other but when you get to the hotel they might tell you you’re staying else where! Took them over 1 hour to figure out where we were staying! The car parking was FULL so had to park on the street (the main reason I booked was for the car park) and the air conditioning didnt work!!
Stayed 5 nights in Sep 2018

10/10 Excellent

Jennifer, Middlesex England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Friendly polite staff. Excellent night entertainment
Stayed 7 nights in Aug 2018

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD MANAGEMENT BAD SERVICE BAD ATTITUDE
I WOULD NOT STAY AT THIS HOTEL AGAIN SIMPLY DUE ATTITUDE OF THE MANAGEMENT THEY REFUSEBTO FACE UP TO THE RESPONSABILITY OFBTHEIR ACTIONS AND TRY TO SKIRT OVER BY OFFERING A CHEAP BOTTLE OF THEIR HOUSE CHAMPAGNE AND OFFER OF A FREE SPA I CHECKED IN ON A TUESDAY AND REQUESTED AT THIS POINT A INVOICE FOR PAYMENT THEY HAD TAKEN ON MY CREDIT CARD I WAS ADVISED TO COME BACK TOMORROW YES CAME BACK NO INVOICE AFTER THREE REQUESTS I ASKED TO SPEAK TO THE MANAGER AND SPOKE TO THE ASSISTANT MANAGER WHO IN CONFERENCE ADVISED THAT THEY DID NOT TAKE MY MONEY BUT A THIRD PARTY MIDDLEMAN DID AND THEY WERE NOT RESPONSABLE HAVING CHECKED WITH HOTELS P.COM AND CREDIT CARD COMPANY I KNOW THIS NOT TO SO I CALKED THE POLICE AND POLICE ATTENDED THE PROPERTY WHERE STILL CONTINUED TO SAY IT WAS NOT THERE RESPONSABILTY FURTHER CALLS FOLLOWED TO HOTELS.COM AND I FINALLY SPOKE TO MANGERESS WHOM STILL CONTINUED THINK THIS IS EXCEPTABLE SITUATION I HAD CANCEL MY CREDIT CARD AND CALL THE POLICE THERE MANAGEMENT DO NOT UNDERSTAND THE IMPLICATIONS OF MISTAKES STAFF ARE NOT TRAINED AND THINK THIS IS A EXCEPTABLE SITUATION I AM PRESENTLY WAITING COMPENSATION FROM BOTH HOTELS.COM AND HOTEL AS HAVE RUINED MY HOLIDAY PUT IN A STATE OF DEEP STRESS HOTEL DENIED MADE THE BOOKING AND THIRD PARTY TOOK PAYMENT CONCERNED ABOUT FRAUD I CONTACTED THE POLICE AND EVEN AFTER PRODUCING EVIDENCE STILL DENIED THE SITUATION DUE TO THIS I WOULD NOT RECOMMEND THIS HOTEL AS MY EXPERIENCE
Stayed 14 nights in Jul 2018

4/10 Poor

Agnie, London

Not a 4 star Hotel.
Hotel Blue Sea Puerto Resort service is not 4 star and having expected that level of service was disappointed. The staff knowledge on the services available was not uniform. Level of knowledge and professionalism among them was not consistent. The knowledge that they were in a hospitality industry seemed to have been missed by some staff. Some rarely smiled and as a guest did not always feel welcome. There appears to be very low morale among the staff which management really needs to urgently look into. I highly commend the waitress, unfortunately cannot remember her name, in the restaurant at the hotel and wish there were more like her. We do not plan to visit again.
Stayed 6 nights in Jan 2018

2/10 Terrible

KJ27, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is nothing like its advertised
This hotel is advertised as a 4 star hotel offering a range of spa treatments. This list details all the facilities that WERE NOT available and clearly have not been for some time. No Spa, No Sauna, No Turkish bath, No Spa Therapists, No massages, No body treatments. The whole hotel is very tired and in need of a total update, the rooms are old looking with views that are unacceptable. My single room looked out across a flat roof full of chimneys, the balcony received no sun at all therefore making the room cold. I asked for a room change, which was not given. I found a cockroach in my bathroom and on another occasion a cockroach running around in the corridor outside my room. These were reported. When reception staff were questioned about the lack of facilities they made out they did not know they were not working. It is clear from seeing these facilities that they have not been available to paying guests for months now. The hotel lobby has sofas for guests that any other person would have taken to a local recycling centre. They were old, dirty and falling apart. I booked this hotel based on it being 4 star and having the facilities they offered. I used Expedia to purchase this holiday. I put my trust in Expedia but they have let me down. So far they have offered me a £50 reduction upon the booking of another Expedia holiday!! Now why would i be booking another holiday with them when they have misled customers with this one?
Stayed 7 nights in Jan 2018