Title: Alua Tenerife - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alua Tenerife Family-friendly hotel with 3 restaurants and 2 outdoor pools ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/7a07e3e7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/f92cf468.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/c3412328.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/f28a1cd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/12427142.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The rooftop terrace at Alua Tenerife offers a perfect retreat, complemented by international cuisine at two restaurants. Guests enjoy concerts and live shows, convenient on-site shopping, refreshments at the poolside bar, and two outdoor pools for daytime relaxation. 7.4 Good ## Popular amenities - Bar - All-inclusive - Pet-friendly - Breakfast available - Room service - Pool ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 34 of 34 rooms ### Standard Double Room (2 Adults) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Sleeps 2 - 2 Twin Beds ### Double Room (3 Adults) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### Double Room (1 Adult) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Sleeps 1 - 1 Twin Bed ### Double Room, Pool View (1 Adult) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Sleeps 1 - 1 Twin Bed ### Double Room, Pool View (2 Adults + 1 Child) ### Highlights Balcony Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains Separate bedroom - 344 sq ft - Sleeps 3 - 1 Twin Bed OR 1 Double Sofa Bed ### Standard Double Room, Pool View (2 Adults) 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Sleeps 2 - 2 Twin Beds ### Double Room, Ocean View (1 Adult) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Ocean view - Sleeps 1 - 1 Twin Bed ### Double Room, Ocean View (2 Adults + 1 Child) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains Separate bedroom - 344 sq ft - Ocean view - Sleeps 3 - 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains - 431 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - Sleeps 3 - 1 Twin Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults + 2 Children) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains - 431 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains - 431 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults+2 Children) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains - 431 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### Double Room, Ocean View (2 Adults) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Ocean view - Sleeps 2 - 2 Twin Beds ### Double Room, Ocean View (My Favorite Club) (2 Adults) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Private bathroom - 344 sq ft - Ocean view - Sleeps 2 - 2 Twin Beds ### Double Room, Ocean View (My Favorite Club) (3 Adults) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Private bathroom - 344 sq ft - Ocean view - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child) ### Highlights Balcony Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains Separate bedroom - 344 sq ft - Ocean view - Sleeps 3 - 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed ### Standard Double Room, Pool View (3 Adults) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Sleeps 3 - 2 Twin Beds ### Double Room, Ocean View (3 Adults) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Hair dryer - 344 sq ft - Ocean view - Sleeps 3 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains - 431 sq ft - Sleeps 1 - 2 Twin Beds ### Double Room, Ocean View (My Favorite Club) (1 Adult) ### Highlights Balcony Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains Private bathroom - 344 sq ft - Sea view - Sleeps 1 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Refrigerator Smart TV Renovated in 2021 Separate bedroom Blackout drapes/curtains - 431 sq ft - Sleeps 1 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - 1 bedroom - Sleeps 1 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains - 431 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 Twin Sofa Bed ### Double Standard ### Highlights Balcony Air conditioning Free cribs/infant beds Refrigerator Smart TV Renovated in 2021 Blackout drapes/curtains Separate bedroom - Sleeps 3 - 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Alua-Tenerife.h1113335.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Alua-Tenerife.h1113335.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41056%2C-16.55784&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Oxx_goBjXaIsLWTcIEmXCM-cFqI=) Calle Antonio Ruiz Alvarez 7, 7, Puerto de la Cruz, Canary Islands, 38400 #### What's nearby - Garden Beach - 5 min walk - 0.5 km - Loro Park - 7 min walk - 0.6 km - San Felipe Castle - 7 min walk - 0.6 km - Taoro Park - 14 min walk - 1.2 km - Plaza del Charco - 14 min walk - 1.2 km #### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive #### Restaurants - ‪Andana Beach Club - ‬6 min walk - ‪Alanda - ‬2 min walk - ‪Bar Cafetería Central - ‬4 min walk - ‪Bar iris - ‬7 min walk - ‪Restaurante Peruano - ‬8 min walk ## About this property ### Alua Tenerife Upscale family-friendly hotel renovated in 2021 and located near Garden Beach Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides an airport shuttle, a poolside bar, and a grocery/convenience store. Adventurous travelers may like the fitness classes, surfing/body boarding, and mountain biking at this hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like scuba diving and sailing. Free in-room WiFi is available to all guests, along with concerts and live shows and a rooftop terrace. You'll also find perks like: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - A gift shop, motorized watercraft on site, and a 24-hour front desk - Wedding services, multilingual staff, and ATM/banking services Room features All 422 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and tubs or showers - 40-inch Smart TVs with satellite channels - Wardrobes/closets, balconies, and LED light bulbs ### All-inclusive details All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals, snacks, and select beverages included ### Awards and affiliations Eco-Certified Property This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/2d6d99bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Palace Puerto de la Cruz - Pool - Hot tub - Spa - Kids pool 8.4 Very good 492 reviews CA $175 CA $187 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1210000/1202500/1202430/c1b14e13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Aguilas Tenerife, Affiliated by Melia Puerto de la Cruz - 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Pool - Pet-friendly - Free WiFi - Restaurant 8.0 Very good 73 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=36174563&PinnedHotelID=36174563&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/1000000/995600/995586/07f59fab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Las Vegas - Adults Only Puerto de la Cruz - Pool - Pet-friendly - Free WiFi - Restaurant 7.8 Good 230 reviews CA $167 CA $179 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=995586&PinnedHotelID=995586&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) up to 500 m - Bus station shuttle (surcharge) - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children - 2 bars/lounges - 3 restaurants - A poolside bar ### Restaurants on site - Enyesque - Fresco - Terra ### Things to do - 2 outdoor pools - Arcade/game room - Bicycle rentals - Children's pool - Concerts/live shows - Fitness classes - Free children's club - Games - Gym - Mini golf - Mountain biking - Personal motorized watercraft - Playground - Sailing - Sauna - Scuba diving - Shopping - Surfing/bodyboarding - Table tennis - TV in common areas ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - Free children's club - Grocery/convenience store - In-room refrigerator - Laundry facilities - Mini golf - Playground ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms ### Outdoors - Garden - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - 2 treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bus station shuttle - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Banquet hall - Built in 1996 - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reception hall - Renovated entire property - October 2021 - Reusable cups - Smoking not allowed - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch smart TV with satellite channels ### Food and drink - Electric kettle - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 22 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children - A pet fee will be charged - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September A car is not required for transportation to and from this property ### Property is also known as Hotel Turquesa Hotel Turquesa Playa Turquesa Playa Turquesa Playa Hotel Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz Gran Turquesa Playa Hotel Hotel Gran Turquesa Playa Puerto de la Cruz Hotel Gran Turquesa Playa Gran Turquesa Playa Puerto de la Cruz Gran Turquesa Playa Alua Tenerife Hotel Hotel Gran Turquesa Playa Alua Tenerife Puerto de la Cruz Alua Tenerife Hotel Puerto de la Cruz ## Frequently asked questions ### Does Alua Tenerife have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Alua Tenerife pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### What time is check-in at Alua Tenerife? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Alua Tenerife? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Alua Tenerife provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Are there all-inclusive benefits at Alua Tenerife? > Some rate plans available at this property are all-inclusive. ### Where is Alua Tenerife located? > This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alua Tenerife Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 7.6 Staff & service ### 7.6 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 30 8 - Good 49 6 - Okay 34 4 - Poor 8 2 - Terrible 10 ### 8/10 Good #### Ruth Sagredo Sep 6, 2024 Liked: Staff & service, amenities, property conditions & facilities Nada en especial, todo correcto ##### Ruth Sagredo Stayed 5 nights in Sep 2024 ### 6/10 Okay #### Helmut Oct 24, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen. ##### Helmut ### 6/10 Okay #### Thomas Jul 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen. ##### Thomas Stayed 8 nights in Jul 2023 ### 8/10 Good #### maria jose May 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra ##### maria jose Stayed 1 night in May 2023 ### 8/10 Good #### Laura Apr 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá. ##### Laura Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Håkan Bertil Mar 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt 10 poäng. Håkan Fotö ##### Håkan Bertil Stayed 7 nights in Mar 2023 ### 4/10 Poor #### Enrique Dec 5, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Para no repetir El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado. ##### Enrique Stayed 1 night in Dec 2020 ### 2/10 Terrible #### ramon Nov 22, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas ##### ramon Stayed 1 night in Nov 2020 ### 10/10 Excellent #### JOSE ARSENIO Nov 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez ##### JOSE ARSENIO Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller Nov 12, 2020 Liked: Cleanliness #### Buen hotel con pequeñas deficiencias Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!) ##### Verified traveller Stayed 3 nights in Nov 2020 ### 8/10 Good #### Verified traveller Sep 14, 2020 Liked: Cleanliness, room comfort Disliked: Staff & service #### Hotel tranquilo En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación ##### Verified traveller Stayed 2 nights in Sep 2020 ### 8/10 Good #### Ruben Sep 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wifi de pago ##### Ruben Stayed 7 nights in Aug 2020 ### 10/10 Excellent #### David Aug 25, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo muy bien Hotel perfecto para ir en familia. Todo en perfectas condiciones. ##### David Stayed 3 nights in Aug 2020 ### 8/10 Good #### Sandra Aug 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fin de semana de amigas y relax La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos. ##### Sandra Stayed 2 nights in Aug 2020 ### 8/10 Good #### Darwin, Valencia Aug 13, 2020 Liked: Staff & service, amenities El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda. ##### Darwin Stayed 5 nights in Aug 2020 ### 8/10 Good #### Elena Aug 12, 2020 Liked: Cleanliness, staff & service, amenities El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años. ##### Elena Stayed 6 nights in Aug 2020 ### 6/10 Okay #### Ursula Aug 2, 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien ##### Ursula Stayed 4 nights in Jul 2020 ### 2/10 Terrible #### Nicusor Jul 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible food Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning ##### Nicusor Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Sebastian Jul 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Czysto i przyjemnie Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania. ![Widok z pokoju na ocean z pierwszego piętra](https://a.travel-assets.com/ugc/hotel-reviews/2A6C9AEBAA9BC53944F3D286FC9D0487A44E0CAA1594577737386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Widok na ocean z tarasu na dachu](https://a.travel-assets.com/ugc/hotel-reviews/821F040FEDA5D2E82E118E2E353055D97EF208311594577738632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D3E2C11C37B1B6A99866D5BDFD5DBF8379EB301E1594577744003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Duży basen](https://a.travel-assets.com/ugc/hotel-reviews/80A2BB5E2A5139FFEBE49E40A2E866D9C269A2891594577747157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sebastian Stayed 7 nights in Jul 2020 ### 10/10 Excellent #### CANDELARIA Jul 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NUEVA ETAPA La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE ##### CANDELARIA Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Rafael, Barcelona Mar 1, 2020 Liked: Staff & service, amenities, property conditions & facilities Todo muy bueno excelente exuberante muy comunicativo nota 1000 ##### Rafael Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Marianne Feb 24, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No rooms! There was no room! We booked the rooms, but there was no rooms available! ##### Marianne Stayed 1 night in Feb 2020 ### 8/10 Good #### Irén Judit Nov 10, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Tiszta, kényelmes szobák, part közeli, remek szállás ##### Irén Judit Stayed 3 nights in Nov 2019 ### 6/10 Okay #### linda Oct 19, 2019 Disliked: Property conditions & facilities, room comfort #### not good value for money not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino ##### linda Stayed 2 nights in Oct 2019 ### 6/10 Okay #### jose andres Sep 30, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Desilusionado La verdad es que para tener 4\* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial ##### jose andres Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)