[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palo Santo Galapagos Hotel Beaux Arts hotel with free breakfast and an outdoor pool ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13110000/13104300/13104250/970defe5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Studio Suite, Pool View](https://images.trvl-media.com/lodging/14000000/13110000/13104300/13104250/dadbf046.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/14000000/13110000/13104300/13104250/88fb6834.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily full breakfast](https://images.trvl-media.com/lodging/14000000/13110000/13104300/13104250/a4d476dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Habitación estándar, 1 cama King size, vista a la piscina](https://images.trvl-media.com/lodging/14000000/13110000/13104300/13104250/a013d8ce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palo Santo Galapagos Hotel, near Malecon, offers canoeing adventures and ocean views. Guests can recharge in the spa tub or relax poolside with loungers and umbrellas. Enjoy local specialties at the on-site restaurant and refreshing drinks at the bar. Free WiFi available. 8.6 Excellent ## Popular amenities - Bar - Hot tub - Pool - Breakfast included - Room service - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=13104250&PinnedHotelID=13104250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=13104250&PinnedHotelID=13104250&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=13104250&PinnedHotelID=13104250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=13104250&PinnedHotelID=13104250&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=13104250&PinnedHotelID=13104250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=13104250&PinnedHotelID=13104250&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=13104250&PinnedHotelID=13104250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=13104250&PinnedHotelID=13104250&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Habitación estándar, 1 cama King size, vista a la piscina](https://images.trvl-media.com/lodging/14000000/13110000/13104300/13104250/a013d8ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación estándar, 1 cama King size, vista a la piscina ### Highlights Individually furnished Air conditioning Flat-screen TV Ceiling fan Premium bedding Pillowtop bed Private bathroom Hair dryer - 377 sq ft - Sleeps 2 - 1 King Bed ![Standard Twin Room, Pool View](https://images.trvl-media.com/lodging/14000000/13110000/13104300/13104250/09ef705f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Pool View ### Highlights Individually furnished Air conditioning Flat-screen TV Ceiling fan Premium bedding Pillowtop bed Private bathroom Hair dryer - 431 sq ft - Sleeps 4 - 2 Double Beds ![Premium Studio Suite, Pool View](https://images.trvl-media.com/lodging/14000000/13110000/13104300/13104250/8ce0bd32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio Suite, Pool View ### Highlights Separate sitting area Individually furnished Air conditioning Flat-screen TV Ceiling fan Premium bedding Pillowtop bed Hair dryer - 753 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Ayora-Hotels-Palo-Santo-Galapagos-Hotel.h13104250.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Ayora-Hotels-Palo-Santo-Galapagos-Hotel.h13104250.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.75132%2C-90.31072&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ubqmx5DIInT8n5jXwAlr_M3eLNA=) Barrio Punta Estrada Solar 19, Puerto Ayora, Galapagos, 200350 #### What's nearby - Academy Bay - 2 min walk - 0.2 km - Playa de los Alemanes - 3 min walk - 0.3 km - Las Grietas - 9 min walk - 0.8 km #### Getting around - Isla Baltra (GPS-Seymour) - 81 min drive #### Restaurants - ‪Santa Cruz Brewery - ‬5 min walk - ‪Limón Café Bar - ‬10 min walk - ‪Isla Grill - ‬12 min walk - ‪Golden Prague Galapagos - ‬10 min walk - ‪The Rock - ‬9 min walk ## About this property ### Palo Santo Galapagos Hotel Hotel near Playa de los Alemanes Located close to Malecon and Las Grietas, Palo Santo Galapagos Hotel provides free full breakfast, a terrace, and laundry facilities. Active travelers can enjoy canoeing at this hotel. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Palo Santo, serves breakfast. In addition to a bar and conference space, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), express check-out, and a TV in the lobby - A front-desk safe, coffee/tea in the lobby, and luggage storage Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - 32-inch flat-screen TVs with cable channels and DVD players - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Sundeck](https://images.trvl-media.com/lodging/5000000/4470000/4460600/4460518/15773cf7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Solymar Puerto Ayora - Pool - Hot tub - Breakfast included - Free WiFi 8.0 Very good 57 reviews CA $377 CA $415 total Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4460518&PinnedHotelID=4460518&HadPinnedHotel=true®ionId=-1&adults=2) ![Jetted tub](https://images.trvl-media.com/lodging/10000000/9700000/9690700/9690626/b440b32f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fiesta Puerto Ayora - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 368 reviews CA $217 CA $217 total Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9690626&PinnedHotelID=9690626&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/13000000/12540000/12535100/12535025/215f955b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Galapagos, Curio Collection Hotel by Hilton Santa Rosa - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 51 reviews CA $376 CA $413 total Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=12535025&PinnedHotelID=12535025&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/17000000/16540000/16533100/16533011/2b4d383a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Semilla Verde Boutique Hotel Bella Vista - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 59 reviews CA $245 CA $270 total Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16533011&PinnedHotelID=16533011&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, ocean views ](https://images.trvl-media.com/lodging/3000000/2060000/2057800/2057779/4a332d25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blu Galapagos Sustainable Waterfront Lodge Puerto Ayora - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 119 reviews CA $245 CA $269 total Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2057779&PinnedHotelID=2057779&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/24000000/23690000/23688400/23688395/ecbf00ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ikala Galapagos Hotel Puerto Ayora - Pool - Breakfast included - Free WiFi - Restaurant 9.6 Exceptional 122 reviews CA $307 CA $338 total Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=23688395&PinnedHotelID=23688395&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/14000000/13150000/13147200/13147131/733c9cb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cucuve Puerto Ayora - Breakfast included - Free WiFi - Air conditioning - Laundry 10 Exceptional 263 reviews CA $261 CA $287 total Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=13147131&PinnedHotelID=13147131&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/15000000/14660000/14658100/14658017/436a78c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casa de Judy Puerto Ayora - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 158 reviews CA $95 CA $128 total Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=14658017&PinnedHotelID=14658017&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/92000000/91760000/91753200/91753116/8c7674f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acacia Galapagos Boutique Hotel Puerto Ayora - Pool - Hot tub - Free WiFi - Air conditioning 9.8 Exceptional 21 reviews CA $298 CA $298 total Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=91753116&PinnedHotelID=91753116&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10090000/10087200/10087137/08eca00e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ninfa Puerto Ayora - Pool - Hot tub - Spa - Free WiFi 8.4 Very good 213 reviews CA $207 CA $207 total Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=10087137&PinnedHotelID=10087137&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free full breakfast available daily 6:30 AM to 9:00 AM - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Palo Santo ### Things to do - Canoeing - Hot tub - Outdoor pool - Outdoor pool (guest access) - TV in common areas ### Family friendly - DVD player - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 4 square feet of conference space - Coworking space ### Outdoors - Barbecue grill - Beach towels - In a national park - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - No elevator - Wheelchair accessible (may have limitations) ### More - 3 buildings - Banquet hall - Beaux Arts architecture - Designated smoking areas ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels - DVD player ### Food and drink - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 7 AM - 10 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 50.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Palo Santo Galapagos Hotel Puerto Ayora Palo Santo Galapagos Puerto Ayora Palo to Galapagos Puerto Ayor Palo Santo Galapagos Palo Santo Galapagos Hotel Hotel Palo Santo Galapagos Hotel Puerto Ayora Palo Santo Galapagos Hotel Hotel Puerto Ayora ## Frequently asked questions ### Does Palo Santo Galapagos Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Palo Santo Galapagos Hotel? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Palo Santo Galapagos Hotel on Nov 1, 2025 start from CA $301.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Ayora-Hotels-Palo-Santo-Galapagos-Hotel.h13104250.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Palo Santo Galapagos Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palo Santo Galapagos Hotel? > Self parking is free at this property. ### What time is check-in at Palo Santo Galapagos Hotel? > Check-in start time: 3:00 PM; Check-in end time: 10 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Palo Santo Galapagos Hotel? > Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability). ### Does Palo Santo Galapagos Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Palo Santo Galapagos Hotel located? > Situated by the sea, this hotel is steps from Malecon, Playa de los Alemanes, and Las Grietas. Tortuga Bay Beach and Charles Darwin Research Station are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palo Santo Galapagos Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 6 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ### 8.8/10 Cleanliness ### 9.2/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### Wesley Feb 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great. ##### Wesley Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Juan Carlos Mar 18, 2024 Liked: Cleanliness, staff & service, amenities No fridge, no microwave, no restaurant only breakfast, no place to buy anything, no elevators but good staff and very clean the only bad was the pool that did lock clean ##### Juan Carlos Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Boris Apr 8, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Palo Santo Se ve bien diseñado, bien en la foto, pero falta mantenimiento y limpieza a fondo. Hotel con potencial pero hace falta mejorar muchos detalles. Para 240 USD/noche es caro, uno espera algo más por ese precio, faltan los detalles, por ejemplo -El agua no sale caliente en la ducha -La piscina no está bien tratada -Hay telarañas en los marcos ventanas y puertas -Mejores sabanas y almohadas -Repaso de grietas, pintura, barniz, mtto grifería ![](https://a.travel-assets.com/ugc/hotel-reviews/ED51705FB80F986B42C23324B54C94E19F089F691680918061076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Boris Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Katsiaryna Dec 1, 2022 ##### Katsiaryna ### 8/10 Good #### Marianne Jun 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Marianne Stayed 5 nights in May 2022 ### 10/10 Excellent #### Manuel Jan 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente! Magnifico servício ##### Manuel Stayed 7 nights in Dec 2021 ### 8/10 Good #### Shane Nov 20, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great ##### Shane Stayed 8 nights in Nov 2021 ### 10/10 Excellent #### Anne Mar 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice and modern hotel- beautiful location! ##### Anne Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Kerry, Sequim, WA Mar 4, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away. ##### Kerry Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### guy Feb 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon hôtel. Accueil chaleureux. Très bon hôtel moderne et confortable avec un accueil exceptionnel du responsable de l’hôtel Wendy. ##### guy Stayed 2 nights in Feb 2020 ### 8/10 Good #### Juan Ignacio Jan 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lindo hotel pero alimentos y bebidas malo Un hotel muy lindo, pero con un desayuno muy malo, sin variedad de elección. Tiene la capacidad para ser un increíble hotel pero la parte de alimentos y bebidas es muy pobre ##### Juan Ignacio Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Aug 28, 2019 ##### Verified traveller Stayed 3 nights in Aug 2019 ### 8/10 Good #### Verified traveller Jul 30, 2019 Liked: Cleanliness, staff & service First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask. ##### Verified traveller Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### Lindsay Apr 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palo Santo is Awesome Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion! ##### Lindsay Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Jorge Feb 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jorge Stayed 1 night in Feb 2019 ### 6/10 Okay #### FH, Houston, TX Jul 30, 2018 Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants. ##### FH Stayed 6 nights in Jul 2018 ### 8/10 Good #### Verified traveller Jul 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem! ##### Verified traveller Stayed 3 nights in Jul 2018 ## Expedia's Latest Trends ### Hotels > [Super 8 by Wyndham Quebec City](https://www.expedia.ca/Quebec-Hotels-Super-8-By-Wyndham-Quebec-City.h1604495.Hotel-Information) > > [Hotels in Kingston](https://www.expedia.ca/Kingston-Hotels.d6057821.Travel-Guide-Hotels) > > [Hotels in Kahului](https://www.expedia.ca/Kahului-Hotels.d2646.Travel-Guide-Hotels) > > [ANA Crowne Plaza Kyoto by IHG](https://www.expedia.ca/Kyoto-Hotels-ANA-Crowne-Plaza-Kyoto.h16384.Hotel-Information) > > [Ausonia Hungaria](https://www.expedia.ca/Venice-Hotels-Ausonia-Hungaria.h433443.Hotel-Information) > > [Springhill Suites by Marriott Alexandria Old Town/Southwest](https://www.expedia.ca/Washington-Hotels-Springhill-Suites-By-Marriott-Alexandria-Old-TownSouthwest.h4185313.Hotel-Information) > > [Holiday Inn Miami Beach - Oceanfront by IHG](https://www.expedia.ca/Miami-Hotels-Holiday-Inn-Miami-Beach-Oceanfront.h41424.Hotel-Information) > > [Hotels in Tobermory](https://www.expedia.ca/Tobermory-Hotels.d59192.Travel-Guide-Hotels) > > [Residence Inn by Marriott Halifax Downtown](https://www.expedia.ca/Halifax-Hotels-Residence-Inn-By-Marriott-Halifax-Downtown.h1107696.Hotel-Information) > > [Blackcomb Springs Suites by CLIQUE](https://www.expedia.ca/Whistler-Hotels-Blackcomb-Spring-Suites-By-CLIQUE.h41984339.Hotel-Information) > > [TRYP by Wyndham New York City Times Square / Midtown](https://www.expedia.ca/New-York-Hotels-TRYP-By-Wyndham-New-York-City-Times-Square-South.h4621019.Hotel-Information) > > [Deerhurst Resort](https://www.expedia.ca/Huntsville-Hotels-Deerhurst-Resort.h23864.Hotel-Information) > > [WaltDisneyWorldResort Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels-Walt-Disney-World-Resort.0-0-d178294--bWaltDisneyWorldResort.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Tobermory](https://www.expedia.ca/Tobermory-Hotels-Spa-Hotel.0-0-d59192-tSpaHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Toronto (YYZ) to Columbus (CMH)](https://www.expedia.ca/lp/flights/yyz/cmh/toronto-to-columbus) > > [Flights from Hamilton (YHM) to Punta Gorda (PGD)](https://www.expedia.ca/lp/flights/yhm/pgd/hamilton-to-punta-gorda-airport) > > [IndiGo](https://www.expedia.ca/IndiGo-Flights.c6E.Travel-Guide-Airlines) > > [Flights from Brisbane (BNE) to Flametree (WSY)](https://www.expedia.ca/lp/flights/bne/wsy/brisbane-to-airlie-beach) > > [Swoop Hamilton (YHM) to St. John's (YYT) flights](https://www.expedia.ca/lp/flight-routes/swoop-from-john-c-munro-hamilton-intl-to-st-johns-intl/wo/yhm/yyt) > > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from Winnipeg (YWG) to Thunder Bay (YQT)](https://www.expedia.ca/lp/flights/ywg/yqt/winnipeg-to-thunder-bay) > > [Flights from Edmonton (YEG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yeg/yyz/edmonton-to-toronto) > > [Flights from Thiruvananthapuram (TRV) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/trv/yvr/thiruvananthapuram-to-vancouver) ### Cars > [Car rentals in Oslo](https://www.expedia.ca/Car-Rentals-In-Oslo.d178295.Car-Rental-Guide) ### Packages > [Konyaalti Beach Park](https://www.expedia.ca/Konyaalti-Beach-Park-Muratpasa.d6068043.Vacation-Attraction) > > [Tuscany Vacations](https://www.expedia.ca/Tuscany.d601686.Destination-Travel-Guides) ### General > [Visit Northern Mexico](https://www.expedia.ca/Northern-Mexico.dx6209108) > > [Visit Black Creek](https://www.expedia.ca/Black-Creek.dx6294216)