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Dreams Puerto Aventuras Resort & Spa

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Private beach, white sand, beach cabanas, sun loungers
Private beach, white sand, beach cabanas, sun loungers
Water Park
Balcony

Overview of Dreams Puerto Aventuras Resort & Spa

Dreams Puerto Aventuras Resort & Spa

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationOasis Beach9 min walk
  • Popular LocationPuerto Aventuras Marina10 min walk
  • Popular LocationDolphin Discovery18 min walk

Choose dates to view prices

About this area

Puerto Aventuras

Dreams Puerto Aventuras Resort & Spa - All Inclusive is located on a private beach and in an area with good shopping. Puerto Aventuras Marina and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Traveling with kids? Consider Xel-Há Park and Ecopark Kantun Chi. Take an opportunity to explore the area for water adventures such as parasailing and other activities like golfing.
Popular Location

What's nearby

  • CEDAM Museum - 9 min walk
  • Oasis Beach - 9 min walk
  • Puerto Aventuras Marina - 10 min walk
  • Kantenah Lagoon - 12 min walk
  • Dolphin Discovery - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 73 min drive

Restaurants

  • Ristorante Massimo — 7 min walk
  • Makito — 7 min walk
  • Papacito — 7 min walk
  • 081 — 7 min walk
  • Dos Chiles — 8 min walk

About this property

Dreams Puerto Aventuras Resort & Spa

Resort with private beach, full-service spa
Catch some rays on Dreams Puerto Aventuras Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 305 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and LCD TVs with satellite channels. Balconies, room service, and free local calls are among the other amenities available to guests.
Dreams Puerto Aventuras Resort & Spa - All Inclusive offers 305 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Puerto Aventuras resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dream Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

All-inclusive details

All-inclusive room rates at Dreams Puerto Aventuras Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Kids' club

Supervised activities for children between 3 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Archery
  • Basketball
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Windsurfing
  • Ziplining

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (1646 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from March 18 2021 to August 31 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive
Dreams Puerto Aventuras & Spa
Dreams Puerto Aventuras Resort Spa
Dreams Puerto Aventuras Resort & Spa Resort
Dreams Puerto Aventuras Resort Spa All Inclusive
Dreams Puerto Aventuras Resort & Spa Puerto Aventuras
Dreams Puerto Aventuras Resort Spa Optional All Inclusive
Dreams Puerto Aventuras Resort & Spa Resort Puerto Aventuras

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 358 out of 980 reviews
5 - Excellent 37%
Rating 4 - Good. 356 out of 980 reviews
4 - Good 36%
Rating 3 - Okay. 151 out of 980 reviews
3 - Okay 15%
Rating 2 - Poor. 83 out of 980 reviews
2 - Poor 8%
Rating 1 - Terrible. 32 out of 980 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time, the room was extremely clean, housekeeping cleaned it twice a day, the staff was very friendly, the food was great, the bar, pool, beach and restaurant service was fantastic. There was daily entertainment, which was a lot of fun, and also many activities for the kids. We travelled with our 2 year old son, and this was the perfect resort for us. The beach is shallow, the water is warm, there were a few rocks exposed by the hurricanes, but it was not a problem to walk barefoot in the water. We enjoyed the bike tour, the kayaking, the little catamaran sailing, the dolphin show, and swimming in the shallow bay. The resort is very well managed. It is amazing what they have done to deal with the current situation. Three restaurants were open daily, with rotation, so we managed to try all types of food offered in the resort. There were daily cookouts by the poor / beach, with delicious food. We felt very safe, cared for, and enjoyed our vacation. We will be back for sure!
Stayed 8 nights in Jan 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated. Did talk to staff and was told that they are going to start renovations of rooms in the next couple of months. Room layout was great. Did not care for the bars closing at 11pm at night. The food was okay but had no problem finding things to eat.
Stayed 9 nights in Jan 2021

3/5 Okay

Liked: Cleanliness
Disliked: Amenities
Stayed 9 nights in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice beach for kids to play on, need of swim shoes for the rough entry to water. Rooms had poor lighting in sleeping area, couldn't even read by the light. We had problems adjusting the thermostat, think it was controlled by the front desk and not the one on wall in room. Front desk worked with us on it but we were either hot or freezing. Food was good and nice coffee shop. Children seemed to enjoy their activities.
Stayed 6 nights in Jan 2021

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
My wife and I enjoyed the resort so much last year we came back this year. Very disappointed in our stay. Last year bars were open late and room service included 24hours a day. NOT ANYMORE. Everything shuts down 11pm-7am. They closed the entire beach down all day new years eve to prepare for a crappy party that night which they want extra $$. Food was a dissatisfying and it was the same all week. 2 out of 3 elevators were broken most of the week. The staff were mostly good but the management has gone downhill. I would never recommend Dreams Puerto Aventuras.
Stayed 7 nights in Dec 2020