Verified review
6/10 Okay
veronica
Jan 4, 2018
Disliked: Cleanliness, staff & service
Incumplimiento de promesa
Stayed 3 nights in Dec 2017
Villahernan Hotel
Property class: 2.5
Choose dates to view prices
Photo gallery for Villahernan Hotel
Close to Zócalo de Puebla and Puebla Cathedral, Villahernan Hotel provides free continental breakfast, a terrace, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Laundry
- Room service
- Housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Deluxe Room
Deluxe Room
- 366 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- 366 sq ft
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
View all photos for Standard Room
Standard Room
- 344 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Room
Superior Room
- 344 sq ft
- Sleeps 2
- 1 Queen Bed
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About the area
Puebla Historic Center, a neighborhood in Puebla, is home to Villahernan Hotel. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Calle 2 Norte #608, Col. Centro, Puebla, PUE, 72000
What's nearby
Candy Street1 min walk - 0.1 km
El Parian Market3 min walk - 0.3 km
Zócalo de Puebla7 min walk - 0.6 km
Puebla Cathedral10 min walk - 0.9 km- Puebla Convention Center7 min walk - 0.6 km
Getting around
- Puebla Intl. Airport (PBC)41 min drive
Restaurants
- El Viejo Rosario2 min walk
- La California4 min walk
- El Anafre Rojo3 min walk
- El Chopo2 min walk
- Super Soya3 min walk
About this property
Villahernan Hotel
- Hotel near Zócalo de Puebla
- Puebla Cathedral is located near Villahernan Hotel, which provides free continental breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
- Other perks include:
- Free self parking
- Smoke-free premises, tour/ticket assistance, and luggage storage
- A 24-hour front desk and concierge services
- Room features
- All guestrooms at Villahernan Hotel boast perks such as 24-hour room service and bathrobes, as well as amenities like free WiFi and free bottled water.
- Other amenities include:
- Bathrooms with showers and free toiletries
- 32-inch plasma TVs with cable channels
- Daily housekeeping and phones
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Frequently asked questions
Is Villahernan Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Villahernan Hotel?
Check-in start time: 3 PM; Check-in end time: 9:30 PM.
What time is check-out at Villahernan Hotel?
Check-out is at noon.
Where is Villahernan Hotel located?
Located in Puebla Historic Center, this hotel is within a 5-minute walk of Mexican Revolution Museum and Zócalo de Puebla. Candy Street and Santo Domingo Church are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Villahernan Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Location
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 8 out of 33 reviews
10 - Excellent
8
Rating 8 - Good. 14 out of 33 reviews
8 - Good
14
Rating 6 - Okay. 11 out of 33 reviews
6 - Okay
11
Rating 4 - Poor. 0 out of 33 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 33 reviews
2 - Terrible
0
Reviews
Verified review
8/10 Good
Raúl José
Dec 30, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Muy atentos, limpio, cómodo (excepto la parte de muchas escaleras) y lejanía del estacionamiento. Ampliamente recomendable.
Stayed 2 nights in Dec 2017
Verified review
8/10 Good
VERONICA
Dec 27, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FELICIDADES
TODO EXCELENTE EL SERVICIO, LA ATENCION, LA GENTE TODO SUPER BIEN, ME ENCANTA HOSPEDARME EN ESTE HOTEL CADA QUE VOY....NUEVAMENTE FELICIDADES
Stayed 1 night in Dec 2017
Verified review
10/10 Excellent
Verified traveller
Dec 22, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable!
El Hotel es bueno , solo deben mejorar que el estacionamiento no quede tan lejos
Stayed 1 night in Dec 2017
Verified review
10/10 Excellent
XOCHITL DANEIDA
Dec 18, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
En general es un hotel acogedor y el personal muy amable
Stayed 1 night in Dec 2017
Verified review
8/10 Good
Verified traveller
Dec 12, 2017
Liked: Staff & service, property conditions & facilities, room comfort
Fin de semana en puebla
Me parece una opción excelente pues queda a una cuadra del centro histórico, la atención es excelente, el hotel en si es muy bonito, las habitaciones son algo pequeñas, pero muy bonitas, siempre hay agua calenté y todo es muy comodo, sólo percibí un olor a coladera un par de veces en la habitación, fuera de eso, la atención es excelente, las habitaciones muy bellas y tiene una perfecta ubicación, me gusto y si regresaría.
Stayed 2 nights in Dec 2017
Verified review
6/10 Okay
JOSE
Dec 11, 2017
Liked: Room comfort
Estaci0onamiento y limpieza y wifi
En la página de internet dicen que tienen estacionamiento, pero realmente tienen "convenio" con un estacionamiento y el mismo se encuentra a 5 o 6 cuadras del hotel, así que después de un largo día de paseo, tener que ir a dejar el auto hasta el estacionamiento y regresar caminando si esta muy cansado, además de que en el estacionamiento solo te reciben el auto hasta las 10:00 pm.
En cuanto a la limpieza, generalmente esta bien, pero en el baño encontré algunas telarañas en la parte alta de la pared y polvo y cabellos (aclaro no mucho pero su visible) en el piso.
No había wi-fi en la habitación que me dieron (la 13) y cuando llame a recepción, el joven que me atendió, me dijo que no funcionaba en Iphones... :(
No hay personal que te ayude a subir tus maletas (mi habitación estaba en el tercer piso)
El café muy bueno,en realidad el desayuno muy bueno.
La cama muy cómoda.
Stayed 2 nights in Dec 2017
Verified review
10/10 Excellent
Verified traveller
Dec 9, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con excelente ubicación
Fue una estancia sumamente agradable, desde el personal hasta las instalaciones, todo concuerda en cuanto a costos vs lo que ofrecen ¡EXCELENTE!
Stayed 1 night in Nov 2017
Verified review
8/10 Good
Edgar eduardo
Dec 5, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Muy bonito hotel y muy comodo desde el recibimiento hasta el ultimo segundo que estas en el hotel lo recomiendo muchisimo
Stayed 2 nights in Dec 2017
Verified review
10/10 Excellent
selene
Dec 5, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso diseño y hambiente del hotel rico el desayuno, y muy agradable el estar en la terraza a la luz de la luna o tomando un momento el sol
Stayed 1 night in Dec 2017
Verified review
8/10 Good
Leticia
Dec 1, 2017
Liked: Cleanliness, staff & service, property conditions & facilities
Céntrico, lugares de interés cerca
Habitaciones muy cómodas, camas de lujo...
Solo habitaciones con espacio reducido, a 4 cuadras de zócalo, el desayuno muy limitado (desayuno americano).
Personal súper amable
Stayed 3 nights in Nov 2017
Verified review
10/10 Excellent
Alma
Nov 26, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy bonito
Limpió, seguro y el servicio que nos brindan es magnífico. El chico muy atento nos pidió el Uber desde su aplicación.
Yo viaje con mis hijas y el lugar es totalmente familiar. El centro está cerca y todo lo que nos prometieron lo cumplieron.
Muy recomendable
Stayed 1 night in Nov 2017
Verified review
8/10 Good
Jorge
Nov 6, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cerca del zócalo. A 300 metros.
Todo muy bien. El único problema es el servicio de estacionamiento. Este no está tan cerca y si uno llega después de las 10 de la noche se complica un poco más dónde dejarlo.
Stayed 1 night in Nov 2017
Verified review
10/10 Excellent
Verified traveller
Oct 18, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar
Estupendo el hotel, muy buena atención de todo el personal muy amables el desayuno bueno, pero yo agregaría huevos chilaquiles, me gustó mucho el hotel y la ubicación, con gusto regresaba
Stayed 1 night in Oct 2017
Verified review
6/10 Okay
Alex
Oct 18, 2017
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quant and very tiny
This is the smallest hotel room I've ever seen. The photos are very nice but very misleading.
Stayed 6 nights in Oct 2017
Verified review
6/10 Okay
oswaldo
Oct 9, 2017
Liked: Staff & service
Es muy caro
El hotel esta pintoresco, sin embargo el costo se me hace muy elevado a lo que es el hotel, nos dieron toallas rotas! Era muy pequeña la habitacion! Por ello siento q el costo no lo amerita. Sin embargo el personal muy atento siempre!
Stayed 1 night in Oct 2017
Verified review
8/10 Good
Susana
Sep 4, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel cerca del centro
El personal fue muy amable con nosotros, agradecemos mucho su ayuda. La habitación es bonita con lo necesario para descansar. Muy recomendable si quieren sentirse como en casa.
Stayed 1 night in Sep 2017
Verified review
8/10 Good
Sergio
Aug 23, 2017
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
DEFRAUDADO
Aunque el hotel es agradable y su personal muy sevicial, me sentí defraudado porque NO TIENEN ESTACIONAMIENTO Y NO LO MENCIONAN EN SU PAGINA WEB.
Fue muy molesto y difícil encontrar estacionamiento en el centro de la ciudad y además de las molestias generaron gastos adicionales.
Stayed 1 night in Aug 2017
Verified review
8/10 Good
Sol
Aug 2, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ubicación, muy bonito hotel, el personal muy amable y limpio. Lo único que le faltaba a la habitación es algo de ventilación, mejorar las almohadas y que tengan convenio con alguna pensión cercana para facilitar el estacionamiento ya que los del centro son muy costosos.
Stayed 2 nights in Jul 2017
Verified review
8/10 Good
NORMA
Jul 31, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL CÉNTRICO Y CÓMODO
CÉNTRICO. HABITACIONES MUY CÓMODAS.
Stayed 2 nights in Jul 2017
Verified review
6/10 Okay
Verified traveller
Jul 24, 2017
Liked: Cleanliness
La capacitación y servicio al cliente es primordia
Es lamentable que actitudes de algunos colaboradores lleguen a arruinar la imagen de todo un grupo.
Stayed 1 night in Jul 2017
Verified review
6/10 Okay
Ara
Jul 24, 2017
Liked: Cleanliness, staff & service
Disliked: Room comfort
Habitaciones
Habitaciones demasiado pequeñas, no avisan q no hay secadora de pelo. Ni plancha.
No hay elevador.
Stayed 2 nights in Jul 2017
Verified review
6/10 Okay
Verified traveller
Jul 5, 2017
Liked: Staff & service
Its a good motel, but the room has no ventilation.
Stayed 4 nights in Jun 2017
Verified review
10/10 Excellent
Aline
Jul 3, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Un buen lugar excelente para descansar y con muy buena ubicación. El personal de recepción muy amable
Stayed 1 night in Jul 2017
Verified review
10/10 Excellent
Gerardo de Jesús
Jul 1, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel con personal superatento.
Mi estancia en el hotel Villahernan, fué excelente, gracias a las señoritas de recepcion, tanto la del turno de la mañana como la de la tarde, Ariadne, quienes en todo momento estaban atentas a las necesidades del huesped y siempre atentas a ayudar, el desayuno continental, con jugo de naranja fresco riquisimo. Muchas gracias gente como ustedes hacen vacaciones grandiosas.
Stayed 3 nights in Jun 2017