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Reviews of Hotel Granada

2.5 out of 5
Hotel Granada
De La Pedrera Blvd. No.2303, Col. Las Cuartillas, Puebla, PUE

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 171 reviews" "
Rating 8 - Good. 64 out of 171 reviews" "
Rating 6 - Okay. 32 out of 171 reviews" "
Rating 4 - Poor. 7 out of 171 reviews" "
Rating 2 - Terrible. 8 out of 171 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Stayed 1 night in Nov 2023

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2023

2/10 Terrible

barox

Stayed 1 night in May 2023

6/10 Okay

Julieta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Its good for one night stay.
The hotel is ok overall, it was clean and comfortable. They could improve things like curtains because they only have one super thin and clear curtain and the window is to the street so they light was coming in all night, a bit noisy because of this. Unfortunately we stayed on a night of a big concert in town (not sure what kind) so all night there was drunk people knocking on their doors to get in the room but you can hear them talking and laughing.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Disliked: Room comfort
Cheap but Puebla has much better
I was given a basic room instead a superior room as I had reserved and paid for. That meant we had a tiny double bed which was difficult to sleep in when the room was so unbearably hot. The main hotel roof is made of glass making the whole place into a greenhouse. Add to this that on the Friday and Saturday nights kids were running around screaming until midnight, it is not a great hotel for a good night's sleep. The wifi is awful, seriously unusable. The only good points were that the room was clean, there is a supermarket very close and the CAPU bus station is a 2 minute walk away.

8/10 Good

Jeannethe, Guadalajara, MX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable and roomy bed, good location to public transportation

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
convenient location next to bus terminal
This was an OK hotel if you want some place clean to stay the night that's conveniently located in front of the main bus terminal.

8/10 Good

Miguel, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, and friendly.
I just needed a place to stay for the night before headinG out for work the next day. Hotel granada was great because it's affordable, clean, and the staff is very friendly and accommodating. Additionally, I was surprised by how good breakfast was. Sure the hotel has and is undergoing remodeling but it felt safe and it was a great place to stay. If you can bring your own pillow because the ones at the hotel are very firm.

6/10 Okay

tony, dundee

Liked: Cleanliness
nice place
good value for the money

6/10 Okay

Irán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ninguno
Stayed 1 night in Apr 2024

6/10 Okay

Leonardo

El colchón muy incómodo, la atención del personal inadecuada.
Stayed 1 night in Apr 2024

10/10 Excellent

jose antonio

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar y tranquilo
Stayed 1 night in Feb 2024

8/10 Good

JULISSA PAOLA

Liked: Amenities
Fuerte olor a tabaco en el cuarto
Stayed 1 night in Feb 2024

10/10 Excellent

Victor Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y precio
Stayed 1 night in Feb 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía familiar muy amables los Empleados se merecen un aumento de salario saludos desde nyc. Viva mexico
Stayed 1 night in Feb 2024

8/10 Good

Gerardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relacion costo beneficio Muy amables Muy buena ubicacion
Stayed 1 night in Jan 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service
Muy cerca de la CAPU
Stayed 1 night in Jan 2024

6/10 Okay

Maribel

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Se escucha mucho ruido, lo demas bien
Stayed 1 night in Jan 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien, unicamente con el animo de mejorar, en mi opinion me parece que las almohadas deben de ser mas suaves y no tan voluminosas.
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, únicamente que los alrededores,a cierta hora ya se siente un ambiente un poco pesado
Stayed 1 night in Jan 2024

10/10 Excellent

Lilian

Stayed 1 night in Nov 2023

8/10 Good

ALVARO ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo y cerca de la CAPU
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hire

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandrina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Solo la cortina del baño y lavabo muy viejos y hongeados, hacer pequeños cambios, de piezas ya muy deterioradas. De lo demás excelente 👍
Stayed 2 nights in Dec 2023

2/10 Terrible

Rosalba

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nefasto
Stayed 1 night in Dec 2023

6/10 Okay

Jesús alberto

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

JACOBO MAURICIO

Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Siempre un excelente servicio. Discreción. Sólo para adultos. Bar, cable e internet funcionan perfecto..
Stayed 1 night in Dec 2023

10/10 Excellent

Ozihel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
su ubicacion, aunque es tranquila esta muy escondido el hotel
Stayed 3 nights in Nov 2023

6/10 Okay

Leonardo

Liked: Staff & service, amenities
Tiene buena ubicación, buena comida. Las condiciones del hotel no son las mejores.
Stayed 1 night in Nov 2023

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, muy atentos, solo faltó poner papel suficiente y reabastecer los javones
Stayed 1 night in Nov 2023

10/10 Excellent

Anubis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es excelente, amables en todo momento.
Stayed 3 nights in Nov 2023

10/10 Excellent

Dumitru-Marian

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

ROBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, bonito, tranquilo, trato amable, limpio, zona un poco retirada del centro pero compensa que esté demasiado cerca de la CAPU y haya muchos camiones
Stayed 2 nights in Sep 2023

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location
Stayed 1 night in Aug 2023

10/10 Excellent

Aide

Stayed 1 night in Sep 2023

8/10 Good

Eduardo

Stayed 1 night in Sep 2023

10/10 Excellent

Nayeli

Stayed 1 night in Aug 2023

8/10 Good

LESLY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Para el costo es un buen lugar, sin embargo hubo mucho ruido por parte de otros huespedes durante toda la noche, encontre espejos sucios y cabellos en en suelo, dando la impresion de que la limpieza no es muy buena. Baño y cama muy bien.
Stayed 1 night in Aug 2023

8/10 Good

Carlos Antonio

Stayed 1 night in Aug 2023

6/10 Okay

Jesus

Business traveller, Travelled with partner
Regular, un poquito caro, pero esta limpio
Stayed 1 night in Aug 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2023

10/10 Excellent

Elsa Sahiry

Stayed 1 night in Jul 2023

8/10 Good

María Rosa

Stayed 1 night in Jul 2023