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Reviews of Hotel Boutique Casareyna

4.5 out of 5
Hotel Boutique Casareyna
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1001 reviews" "
Rating 8 - Good. 131 out of 1001 reviews" "
Rating 6 - Okay. 31 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

LIVIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant, only the bed was too hard
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT getaway! Excellent staff- especially Elizabeth and Robospiro! Beautiful small boutique Hotel. Lovely grounds, and beautiful music played during the day. Got a massage from Ellie, she was superb! We will be back again! 😁
Stayed 2 nights in Apr 2024

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
VERY NICE HOTEL
Stayed 3 nights in Jan 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location and the restaurant is a must.
Stayed 1 night in Feb 2024

8/10 Good

Jimena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous. Beautifuly decorated, elegant, unique. My only complaint would be that the bed’s mattress was hard. I prefer a softer mattress.
Stayed 1 night in Feb 2024

10/10 Excellent

Santiago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a classy and sober Mexican hotel with an excellent art collection
Stayed 1 night in Feb 2024

8/10 Good

Leonard

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with a movie theatre, parking garage and mini-mall in the immediate area, the boutique hotel maintained its separation. Upon advice from our friends who stayed previously and were with us on this trip, the only meal we ate there was our final morning. Breakfast was good. On the negative side, were we not as good walking on uneven surfaces, the walk from the roadside walkway to the hotel entrance might have been cause for concern.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it , best hotel in Puebla...
Stayed 2 nights in Feb 2024

8/10 Good

Charles, Tapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and the staff ! Our room was beautiful as was the rest of the hotel filled will cool art work ! Our only minor complaint was that in the late morning and afternoon there was considerable noise in our room due to construction or repair work going on in the hotel during our stay . Minus that I would highly recommend the hotel !
Stayed 4 nights in Jan 2024

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel that is very conveniently located. My room was large and immaculately clean
Stayed 4 nights in Jan 2024

8/10 Good

John, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. The building and rooms are very nice and the restaurant is delicious.
Stayed 3 nights in Jan 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing they went above and beyond to everything we asked for in Mexico City it’s the only place to go
Stayed 1 night in Dec 2023

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis, Phoenix

Stayed 5 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved it, the room was beautiful with tile floors and heavy wooden doors. The restaurant downstairs was great and the pool was fantastic. Not to mention you have views from the running track on top of the building.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dennis, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful designed hotel with excellent food and comfort.
Stayed 1 night in Dec 2023

10/10 Excellent

Lila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with comfortable bed. Staff was friendly and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Adolfo, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, front desk polite and professional.
Stayed 6 nights in Nov 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property. We loved our stay at Casareyna. Would recommend to anyone!
Stayed 2 nights in Nov 2023

10/10 Excellent

Margarita, Alvaro Obregón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was delighted to find a spacey room, nicely decorated and with everything I needed. Internet was sometimes unstable, but most of the time it was ok. The espresso machine is a very pleasant thing to have in the room. Breakfast is great and the waitresses were very kind and friendly.
Stayed 3 nights in Nov 2023

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, outstanding facilities, value for the rates
Stayed 1 night in Oct 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Fernando, Tucson

Stayed 4 nights in Aug 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Richard, Farmington

Stayed 1 night in Jul 2023

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms. great customer service.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

Moises

Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade to a double room Very nice
Stayed 1 night in Jul 2023

10/10 Excellent

Gabriela

Stayed 1 night in Jul 2023

10/10 Excellent

Luciana

Stayed 2 nights in Jul 2023

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with spacious rooms. The breakfast included (juice, coffee, fruit, and freshly baked pound cake) was delicious. We ordered a full breakfast at an additional cost, but the price was very reasonable. The service we received in the hotel and restaurant was excellent.
Stayed 4 nights in Jun 2023

10/10 Excellent

Alfonso

Stayed 4 nights in May 2023

10/10 Excellent

Moises

Stayed 1 night in May 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito! La habitación y el baño muy amplios. El personal muy amable. El restaurante delicioso!
Stayed 3 nights in May 2023

10/10 Excellent

sergio

Stayed 1 night in May 2023

10/10 Excellent

Elsa

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Restaurant offers superb regional cooking!
Stayed 1 night in May 2023

10/10 Excellent

Mariam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing hotel, however the gym is terrible
Stayed 3 nights in Apr 2023
Response from Frontdesk Manager on Apr 18, 2023
Thanks for staying at casareynaWe appreciate your comments and we will do our best to improve every day.We hope to you soon.

10/10 Excellent

Miguel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and service!
Stayed 3 nights in Apr 2023
Response from Frontdesk Manager on Apr 18, 2023
Thanks for staying at casareynaWe hope to you soon.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Soshana

Stayed 1 night in Apr 2023