Title: Gran Hotel de Puebla by HNF - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=18147426&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel de Puebla by HNF The helpful staff at Gran Hotel de Puebla by HNF guides travelers to tranquil moments, from breakfast on the patio to exploring historic Zócalo de Puebla. ## Photo gallery for Gran Hotel de Puebla by HNF ![Rooftop terrace - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/9a0d0041.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/9c65ffeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/921d88c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/0a82225c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/649cca6b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short distance from FINSA, this hotel offers a peaceful retreat complete with garden and dry cleaning services. Travelers can relax on the sunny terrace, enjoy local dishes at either of the two restaurants, or use the outdoor furniture for a casual picnic. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Business services ## Room options ### Check availability for these dates Tonight [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Junior Single Room, 1 King Bed with Sofa bed ![Junior Single Room, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/56ad8721.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Single Room, 1 King Bed with Sofa bed 8.0 Very good 1 review ### Highlights Separate dining area Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Premium bedding - 388 sq ft - City view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/c95c8775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Premium bedding Hair dryer - 344 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/6ed0dbee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.8 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Premium bedding Hair dryer - 344 sq ft - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7670000/7662000/7661913/a98b83a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Puebla Angelopolis by IHG Angelópolis - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Gran-Hotel-De-Puebla-By-HNF.h18147426.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Gran-Hotel-De-Puebla-By-HNF.h18147426.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.09187%2C-98.22947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_dWrHxj9xjaJZg0tqy-kqPzdLGY=) Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020 #### What's nearby - Parque del Paseo de Los Gigantes \- 2 min walk \- 0.2 km - FINSA \- 17 min walk \- 1.5 km - Chapel of Santo Domingo \- 19 min walk \- 1.6 km - Galerías Serdán \- 3 min drive \- 2.3 km - Angelopolis Commercial Center \- 9 min drive \- 7.9 km #### Getting around - Puebla–Cholula Tourist Train Terminal - 14 min drive - Puebla Intl. Airport (PBC) - 25 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Toks - ‬3 min walk - ‪Pollo Feliz - ‬10 min walk - ‪Pozoleria (Los Angeles) - ‬12 min walk - ‪The Italian Coffee Company - ‬9 min walk ## About this property ### Gran Hotel de Puebla by HNF Luxury upscale hotel near FINSA Located close to Zócalo de Puebla and Puebla Cathedral, Gran Hotel de Puebla by HNF provides a terrace, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - A reception hall, 4 meeting rooms, and wedding services - An elevator, a front-desk safe, and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All 154 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Extra amenities include: - Down comforters and free cribs/infant beds - Bathrooms with showers and free toiletries - 55-inch flat-screen TVs with premium channels - Wardrobes/closets, LED light bulbs, and coffee/tea makers ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Interior](https://images.trvl-media.com/lodging/2000000/1600000/1597700/1597641/41a16e40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Express Puebla Finsa Puebla - Breakfast included - Free WiFi - Air conditioning - Gym 9.0 Wonderful 768 reviews CA $90 CA $108 total includes taxes & fees Jan 10 - Jan 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=1597641&PinnedHotelID=1597641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/12700/12608/3c6bb4a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Puebla Hotel Meson del Angel Puebla - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 986 reviews CA $101 CA $120 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=12608&PinnedHotelID=12608&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Terrace, City View | View from room](https://images.trvl-media.com/lodging/22000000/21480000/21472400/21472355/f2d61859.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Puebla Puebla - Pool - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 1,208 reviews CA $82 CA $98 total includes taxes & fees Jan 14 - Jan 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=21472355&PinnedHotelID=21472355&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1690000/1683700/1683674/e5759a88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Puebla Finsa by IHG Puebla - Pool - Hot tub - Spa - Pet friendly 9.2 Wonderful 808 reviews CA $84 CA $100 total includes taxes & fees Jan 10 - Jan 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=1683674&PinnedHotelID=1683674&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/490ca66b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Puebla by IHG Puebla - Pool - Breakfast included - Pet friendly - Parking included 9.6 Exceptional 560 reviews CA $109 CA $129 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/50000/46300/46231/78f73717.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Presidente Puebla by IHG Puebla - Pool - Spa - Pet friendly - Kids pool 9.0 Wonderful 1,015 reviews CA $133 CA $159 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=46231&PinnedHotelID=46231&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/990300/990253/6f137269.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Puebla by IHG Puebla - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 1,661 reviews CA $90 CA $107 total includes taxes & fees Jan 7 - Jan 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=990253&PinnedHotelID=990253&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6390000/6384900/6384898/3c47664f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MM Grand Hotel Puebla, Tapestry Collection by Hilton Puebla - Pet friendly - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,010 reviews CA $84 CA $101 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=6384898&PinnedHotelID=6384898&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/200000/190800/190766/w3995h2667x0y0-24c62652.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Puebla Las Animas Puebla - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,024 reviews CA $83 CA $99 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=190766&PinnedHotelID=190766&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/107000000/106210000/106207200/106207119/236a050a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Puebla Angelopolis Angelópolis - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 392 reviews CA $90 CA $107 total includes taxes & fees Jan 13 - Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=106207119&PinnedHotelID=106207119&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free covered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - 2 restaurants - A bar/lounge ### Restaurants on site - La Prieta - Lobby Bar - Tierra Azteca ### Things to do - 24-hour gym ### Family friendly - In-room crib - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 4 meeting rooms - Business center - Conference center (6,458 square feet of space) ### Outdoors - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Area rugs in room - Braille/raised signage - Elevator (47 inch wide door) - Grab bar near toilet (23 inches high) - Raised toilet seat (20 inches high) - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant ### More - 6 floors - At least 80% lighting from LEDs - Banquet hall - Double-glazed windows - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Property Registration Number IHN120620UZ3 ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Puebla Hotel ## Frequently asked questions ### Is Gran Hotel de Puebla by HNF pet-friendly? ### How much does it cost to stay at Gran Hotel de Puebla by HNF? ### How much is parking? ### What time is check-in at Gran Hotel de Puebla by HNF? ### What time is check-out at Gran Hotel de Puebla by HNF? ### Where is Gran Hotel de Puebla by HNF located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gran Hotel de Puebla by HNF Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 376 8 - Good 72 6 - Okay 20 4 - Poor 9 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Maria Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent rooms and clean and comfortable ##### Maria Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jerry C. Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay ##### Jerry C. Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Adje Jun 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### Adje Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Luis Aug 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and frendly people ##### Luis Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Artemisa Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very friendly, hotel was very accessible. ##### Artemisa Stayed 1 night in May 2025 ### 10/10 Excellent #### Eri Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent! ##### Eri Stayed 1 night in Oct 2025 ### 6/10 Okay #### Yanet Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room good, food poor and too many question at the check in. ##### Yanet Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Marco Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Marco Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### RAFAEL Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### RAFAEL Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Juan Dec 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice Hotel ##### Juan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Alejandra May 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Alejandra Stayed 2 nights in May 2025 ### 10/10 Excellent #### Hanjo May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you ##### Hanjo Stayed 2 nights in May 2025 ### 4/10 Poor #### Filiberto Jun 1, 2025 Liked: Cleanliness Disliked: Amenities Ice machine didn’t work, internet was too slow and overpriced breakfast. ##### Filiberto Stayed 2 nights in May 2025 ### 10/10 Excellent #### luis Feb 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must in puebla Best place to stay in puebla great service. Clean updated hotel. Good food ##### luis Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Ale Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Room ##### Ale Stayed 1 night in Dec 2024 ### 8/10 Good #### Verified traveller Nov 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service, clean new hotel, great beds. Only downside was the hot tub was not hot, just a jacuzzi in the cool pool water. ##### Verified traveller Stayed 1 night in Nov 2022 ### 10/10 Excellent #### luis Feb 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best place to stay in puebla I been here before and know what to expect. They once again excelled in everything. ##### luis Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Sheryl Mar 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The checkin was easy and quick. The room was clean. The robe and slippers were a pleasure to have and I ordered dinner from the restaurant and the food and dessert were delicious. I would definitely stay again when in Puebla. ##### Sheryl Stayed 1 night in Mar 2023 ### 4/10 Poor #### Pramod Jan 17, 2025 Disliked: Staff & service don’t understand little bit of english .No black tea available in restaurants ##### Pramod Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Amos Nov 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel with excellent amenities All of the employees of the Hottson hotel in Puebla are exceptional. Especially Evelyn at the reception. She is efficient, friendly and welcoming. A true expert in her field. Thank you for a great stay. ##### Amos Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### VICTORIA ALEJANDRA Oct 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities x ##### VICTORIA ALEJANDRA Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### HECTOR Nov 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nc ##### HECTOR Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### NEFTALI Apr 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tood ben ##### NEFTALI Stayed 1 night in Apr 2023 ### 8/10 Good #### Irina Apr 5, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Great hotel, bad service. We love the stay! Beds are great, linens are great, pillows are great. Lots of programs in English on TV. We did like our stay, but few things need to be mentioned for improvement. The service not that great. We called ahead and asked if we check in earlier. They said yes at 1 pm you can check in. We came at 1:30, they said our room is not ready and we need to wait. I asked how long, she told me to just wait). 10 min later we got into the toom. The room had only one robe and shoes. Towels are old and grey in color. The coffee pods provided both decaf. The shower gel wasn't refilled. In the morning at 8 am we left and I asked to clean our room as soon as possible, because we are going to be back at 10\. They said yes and called to ask the maid. We came at 10:25, walked into uncleaned room and the maid came in the door with us, asking if we want our room cleaned? Every time we ask something they smile and cheerfully said Yes, Don't worry! But not even once they did what they said they are going to do. Area around hotel horribly smells like sewer on the balconies, patios, outside. ##### Irina Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### GUSTAVO Jan 5, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicación ##### GUSTAVO Stayed 1 night in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Hotels in Bonifacio Global City](https://www.expedia.ca/Bonifacio-Global-City-Manila-Hotels.0-n553248635976397094-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in St. Lucia](https://www.expedia.ca/Destinations-In-St-Lucia-All-Inclusive-Hotel.0-0-d168-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels with Balconies in Edmonton](https://www.expedia.ca/Edmonton-Hotels-Hotels-With-Balconies.0-0-d180002-tHotelswithBalconies.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Great Falls](https://www.expedia.ca/Great-Falls-Hotels-Cheap-Hotels.0-0-d1392-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotel Isa](https://www.expedia.ca/Rome-Hotels-Hotel-Isa.h856829.Hotel-Information) > > [Hotels in Baie Sainte-Catherine](https://www.expedia.ca/Baie-Sainte-Catherine-Hotels.d6057501.Travel-Guide-Hotels) > > [B&B Bowen Island](https://www.expedia.ca/Bowen-Island-Bed-And-Breakfast.d6155860-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Hotel Hendricks](https://www.expedia.ca/New-York-Hotels-Hotel-Hendricks.h33093413.Hotel-Information) > > [Staybridge Suites Coeur D'Alene by IHG](https://www.expedia.ca/Coeur-DAlene-Hotels-Staybridge-Suites-Coeur-DAlene.h36093303.Hotel-Information) > > [5 Star Hotels in Santorini](https://www.expedia.ca/5Star-Santorini-Hotels.s50-0-d177970.Travel-Guide-Filter-Hotels) > > [Hotels near Orange County Convention Center](https://www.expedia.ca/Orange-County-Convention-Center-Hotels.0-l6034972-0.Travel-Guide-Filter-Hotels) > > [Mandapa, a Ritz-Carlton Reserve](https://www.expedia.ca/Ubud-Hotels-Mandapa.h11547221.Hotel-Information) > > [Dreams Rose Hall Resort & Spa - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Hilton-Rose-Hall-Resort-And-Spa-All-Inclusive.h19588.Hotel-Information) > > [Pullman Miami Airport](https://www.expedia.ca/Miami-Hotels-Pullman-Miami-Airport.h24154.Hotel-Information) > > [Hotels in Downtown Boston](https://www.expedia.ca/Downtown-Boston-Boston-Hotels.0-n6340396-0.Travel-Guide-Filter-Hotels) > > [AdamsMark Hotels in Downtown Buffalo](https://www.expedia.ca/Downtown-Buffalo-Buffalo-Hotels-Adams-Mark.0-n6056533-0--bAdamsMark.Travel-Guide-Filter-Hotels) > > [Picton Harbour Inn](https://www.expedia.ca/Belleville-Hotels-Picton-Harbour-Inn.h6550759.Hotel-Information) > > [Hotels in Chinatown](https://www.expedia.ca/Chinatown-Vancouver-Hotels.0-n6005303-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Calgary (YYC) to Windhoek (WDH)](https://www.expedia.ca/lp/flights/yyc/wdh/calgary-to-windhoek) > > [Flights from Buffalo (BUF) to San Jose (SJC)](https://www.expedia.ca/lp/flights/buf/sjc/buffalo-to-san-jose) > > [Flights from Dorval (YUL) to Yerevan (EVN)](https://www.expedia.ca/lp/flights/yul/evn/montreal-to-yerevan) > > [Flights from Edmonton International Airport (YEG) to Bora Bora (BOB)](https://www.expedia.ca/lp/flights/yeg/bob/edmonton-to-bora-bora) > > [Flights from Minneapolis (MSP) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/msp/ywg/minneapolis-to-winnipeg) ### Activities ### Packages > [Blue Mountain Beach](https://www.expedia.ca/Blue-Mountain-Beach-The-Blue-Mountains.d6216116.Vacation-Attraction) > > [Yukon Vacations](https://www.expedia.ca/Yukon.d11216.Destination-Travel-Guides) > > [Galleria Umberto I](https://www.expedia.ca/Galleria-Umberto-I-Naples-City-Centre.d6077644.Vacation-Attraction)