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Beautiful place to stay especially with price and what’s in the room! Convenient area! Security guard watches the building outside at night. Only cons I would give is different types of noises in the room idk where it was coming from but kept waking me up and making me anxious, hotel staff came knocking 15 mins prior to check out so they can clean the room. And doors is a kinda hard to open sometimes.
Treviana
Stayed 3 nights in Apr 2024
Response from front desk on Apr 12, 2024
Thank you Treviana, we appreciate your comments on your stay with us. It's great to hear that you found value and convenience in our location and amenities. We always strive to improve based on our guest's feedback.
6/10 Okay
Janelle
Travelled with partner
Apr 9, 2024
Liked: Staff & service
Disliked: Amenities
La Vista Azul is no frills but decent. The outside property is nice but the rooms are old and dated. Our first night the water was cold and there was a huge water bug in the kitchen. The saving grace was the staff being so nice and accommodating. Also not a big fan of the layout. We had to lug our suitcases up several flights of stairs to the back of the resort where our room was. I suggest they get a large gold cart and take folks staying in the rear buildings to their room. The view from the pool was nice but the pool itself was no frills either. Apparently, they’re one of the few hotels that have a hot tub (I didn’t fact check this) So I guess that’s a plus. The cleanliness of the sheets and towels are questionable so we just tried to wash our own.
Janelle
Stayed 4 nights in Mar 2024
Response from front desk on Apr 12, 2024
Thank you for sharing your experience at La Vista Azul Janelle. We appreciate your feedback regarding the property and our staff. Your suggestions will be considered for improvement and hope to have the opportunity to welcome you back.
This property is in a good area with a few dining options in walking distance. The room had a full kitchen and large private patio.
Stacey
Stayed 5 nights in Mar 2024
Response from front desk on Apr 12, 2024
We're glad you enjoyed our property's convenient location and the amenities offered in your room, such as the full kitchen and private patio. We hope you had a pleasant stay and look forward to welcoming you back in the future! Thank you for the positive review.
It was close to places and the dislike was the shower pressure.
Victor
Stayed 3 nights in Mar 2024
Response from front desk on Apr 12, 2024
Thank you, Victor, for your feedback. We're delighted to learn that our location was convenient for you. Your comments will be shared with our team for further improvement, and we look forward to hosting you again in the future.
Thanks, Edith for your feedback! We're delighted to hear that you enjoyed the peaceful atmosphere of our property. Your satisfaction is our priority, and we look forward to welcoming you back for another relaxing experience.
Thank you for your kind words Gwendlyn! We're thrilled to hear that Simone provided you with excellent service. We'll be sure to pass along your appreciation to her. We hope to have the opportunity to welcome you back soon!
Great location in a quiet area. Short ride from the popular tourist locations and a short walk from a more quiet beach and multiple dining options. Staff was very hospitable.
John
Stayed 4 nights in Mar 2024
Response from Front Desk on Apr 6, 2024
Thank you, John. We're delighted to hear that you enjoyed our convenient location and the tranquility of the area. Providing excellent hospitality is our goal, and we're pleased that our staff met your expectations. We hope to have the pleasure of hosting you again soon!
We rented for one night, bathroom was dirty, kitchen was dirty, looks to be privately owned, furniture was old and dingy , girl working from desk was in a bad mood,
cathileen
Stayed 1 night in Mar 2024
Response from front desk on Mar 28, 2024
Thank you for your feedback. We appreciate you bringing these issues to our attention. We'll address them with our team to ensure a better experience for future guests. If you have any further concerns, please don't hesitate to reach out directly.
The property reminded me of a low budget motel 6. Not worth the money I spent on it at all
Daishane
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for sharing your thoughts. Hotel La Vista Azul takes pride in embodying modest luxury, privacy, and value. We thank you for your feedback and wish you well in your travels.
4/10 Poor
Jacqueline
Mar 14, 2024
Disliked: Cleanliness
Our room was not properly cleaned- there was hair in our shower and a peppermint stuck to the floor when we entered the room. It was not a dated room so it was a shame for it not have been cleaned properly. I was not clear that this is not a hotel, staff leave around five. They were nice but we had a lousy room in the first floor with a view of the parking lot.
Jacqueline
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for sharing your experience. We'll address the cleanliness concerns with our team promptly. We'll also ensure clearer communication regarding operational hours. Thank you for bringing these matters to our attention.
Hey, I have enjoy my stay and the hotel was good , However my deposit for $200 that was old for comfortability was supposed to deposit back into my account 3 to 5 business days I have called and they have given me a false false account and I haven’t seen any money in my account as well so I would like the manager to take that up with the workers and let me know about My Money
Natasha
Stayed 4 nights in Feb 2024
Response from Front Desk on Mar 24, 2024
Thank you for sharing your feedback. We'll investigate this matter internally. Should you have additional concerns, please don't hesitate to reach out to us directly via phone or email.
Thank you for highlighting our property's advantageous location and scenic views. We take pride in offering a central location and stunning vistas to enhance our guests' experience. We hope you enjoyed your stay and look forward to welcoming you back soon.
It would be helpful if every room including hotel rooms have beach chairs for guests to use. Also comfy lounge chairs should be set up around the courtyard areas for people to sit and relax especially if they don’t have a balcony.
Allison
Stayed 7 nights in Feb 2024
Response from Front Desk on Mar 9, 2024
Thank you for your valuable feedback! We appreciate your suggestion regarding beach chairs and lounge areas. Your comfort is important to us, and we hope to welcome you back for an even more enjoyable stay.
4/10 Poor
Philip
Business traveller
Feb 28, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Shower hard no hot water, wasnt happy about that .limited dinning and stuff wasn’t helpful on check in
Philip
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 9, 2024
Thank you for sharing your feedback. We've noted your issues with the shower and dining options. It's important to mention that our restaurant operates independently, affecting our room service availability. There are however great dining experiences nearby. Should you have additional concerns, feel free to contact us anytime.
The property was quiet and easy accessible. I loved that it had two pools and a jacuzzi but the jacuzzi was crowded as it was only one. I did not like that the property had no elevators or was not handicap accessible. If you are looking to stay here for a couple days and want groceries make sure you are on a lower level cause the stairs were terrible trying to carry heavy luggage and groceries.
Natasha
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 9, 2024
Thank you for sharing your positive experience. We're glad you enjoyed the quiet ambiance and pool facilities. Please note that guests in the upper building with rear parking access have elevator options. We appreciate your understanding and hope to welcome you back soon
8/10 Good
Brady
Feb 27, 2024
Brady
Stayed 5 nights in Feb 2024
Response from front desk on Mar 28, 2024
We appreciate your rating, Brady. If you have any concerns, please don't hesitate to share them. We value all feedback and are committed to addressing any issues to the best of our ability.
2/10 Terrible
John
Travelled with partner
Feb 26, 2024
Disliked: Amenities
this property is in horrible condition. The desk staff pretend they care and will address things but they do not. Air cond in room never fully worked, lamps broken and not working, dents and dirt on walls, pool is ice cold - and we paid more to $300 for this room
John
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 10, 2024
Thank you for sharing your experience. No complaints were made to the front desk during your stay. We encourage guests to do so as our staff is always ready to assist with any concerns immediately. Upon checking, we confirmed that all lamps were functional, the AC was operational, and your room was damage-free. Also, note we do have 2 pools, one of which is heated. We appreciate your feedback and wish you safe travels
Simone’s is theeee best part of the project
Amazing food great people
Leair
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 28, 2024
We're thrilled to hear that Simone's was a highlight of your experience with us. We take pride in our delicious cuisine and friendly service. Thank you for your enthusiastic review and we hope to see you again soon!
10/10 Excellent
Carol
Travelled with partner
Feb 17, 2024
Liked: Cleanliness, staff & service, amenities
Great view of Turtle Bay, walkable restaurants, beach and snorkeling. Nice staff. Amenities like 2 pools, hot tub, restaurant and ice cream are nice. It was quiet. Our specific unit needs some updating and tlc. But overall we were comfortable and had a good time.
Carol
Stayed 7 nights in Feb 2024
Response from Front Desk on Feb 28, 2024
Thank you for sharing your experience! We're delighted you enjoyed our scenic location and amenities. We appreciate your feedback regarding the unit and will use it to improve. It was a pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.
We're pleased to hear that you enjoyed the tranquility of your stay. Providing a peaceful environment is a priority for us. We hope to have the pleasure of welcoming you back for another serene experience in the future.
8/10 Good
Garth
Travelled with partner
Feb 9, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was amazing. The resort is showing its age. Rooms need an update. But it was fine for one night before we flew home. Prepairs.
Garth
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 28, 2024
Thank you for your kind words about our staff. We appreciate your feedback regarding our facilities. Rest assured, we're continually working to enhance our accommodations. We're glad you had a pleasant stay overall and hope to have the opportunity to welcome you back in the future. Safe travels!
We're delighted you enjoyed our proximity to the beach. Our location is indeed a highlight for many guests. We hope you had a wonderful time soaking up the beauty of the shoreline, and we look forward to hosting you again soon.
2/10 Terrible
Santford
Business traveller
Feb 7, 2024
Disliked: Amenities
Bed was uncomfortable service not good inconvenient to find room no direction
Santford
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 13, 2024
We encourage guests to share concerns with our front desk for immediate resolution. Our team is dedicated to ensuring comfort and clarity for all guests. Please feel free to contact us directly so we can address your specific concerns.
The property was beautiful. The staff could have been friendlier.
timothy m
Stayed 3 nights in Jan 2024
Response from Front Desk on Feb 1, 2024
Thank you for appreciating our beautiful property. We value your feedback regarding our staff, and we hope to have the opportunity to welcome you again for an even better experience.
6/10 Okay
robertson
Jan 27, 2024
Liked: Cleanliness, staff & service
There were very many stairs to climb. The microwave didn't work, and the balcony sliding doors did not lock. I reported it, and it was not fixed despite a notice advising to lock balcony doors when out of unit.
robertson
Stayed 6 nights in Jan 2024
Response from Front Desk on Feb 1, 2024
Thank you for bringing these issues to our attention. We acknowledge the concerns raised regarding the microwave and balcony door lock. We have addressed and resolved the problems. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to provide you with a more seamless experience in the future.****
6/10 Okay
Sharon
Jan 25, 2024
Sharon
Stayed 1 night in Jan 2024
Response from front desk on Mar 28, 2024
Thanks for the rating, Sharon. Should you have any worries or feedback, we encourage you to reach out to us, as we're committed to addressing any concerns you may have to enhance your experience with us.
Friendly staff. Great facility. Nice room. Multiple pools to choose from.
Josh
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 1, 2024
We appreciate your positive comments about our friendly staff, excellent facilities, and pleasant rooms. We're glad you enjoyed the multiple pool options. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.
Good place. 5 minute walk to several restaurants on the harbor. Price is right. A little bit of a walk to the beach.
Wayne
Stayed 2 nights in Jan 2024
Response from Front Desk on Feb 1, 2024
Thank you for your positive review! We're pleased to hear you enjoyed the convenient location and affordable prices. We hope to welcome you back soon.
8/10 Good
Corey
Jan 20, 2024
Liked: Staff & service, amenities
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Corey
Stayed 4 nights in Jan 2024
Response from Front Desk on Jan 23, 2024
A big thank you Corey for the great rating! We're thrilled to hear you had an enjoyable stay. Your appreciation motivates us to maintain the highest standards. Come back and create more wonderful memories with us!
Excellent service. They go above and beyond to help you have a wonderful stay. The rooms are spacious and comfortable. It’s a great location if you have a car- without a car you’ll need taxis or good walking shoes to get to Grace Bay or Leeward.
Close to turtle cove marina and some great snorkeling. Mango Reef and Simone’s are both great restaurants you can walk to. Great value for your money!
Heather
Stayed 4 nights in Jan 2024
Response from Front Desk on Jan 23, 2024
We are delighted you had a wonderful stay! Thanks for recognizing our excellent service and spacious rooms. We're glad you found value in our convenient location. Looking forward to hosting you again for another great experience!
Thank you, Mark. We're honored by your excellent review! It's fantastic to hear that you enjoyed your stay. Our team works hard to make every guest experience exceptional, and we're grateful for your acknowledgment. Looking forward to your next visit!
6/10 Okay
Ninotchka
Travelled with partner
Jan 7, 2024
Disliked: Amenities
Ninotchka
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 13, 2024
We're grateful for your assessment of our services. If there are any issues you'd like to bring to our attention, please feel free to do so. Your feedback is valuable, and we're committed to resolving any concerns to the best of our ability.
Thank you Lesley for the stellar 5-star rating! We're thrilled to know you had a fantastic experience with us. Your positive feedback is truly appreciated, and we hope to host you again soon.
10/10 Excellent
Yuko
Dec 31, 2023
Yuko
Stayed 6 nights in Dec 2023
Response from Front Desk on Jan 13, 2024
Thank you, Yuko. We're honored by your excellent review! It's fantastic to hear that you enjoyed your stay. Our team works hard to make every guest experience exceptional, and we're grateful for your acknowledgment. Looking forward to your next visit!
We appreciate your feedback! It's great to hear that everything was in line with your expectations. If you have any specific comments or ideas for how we can enhance your future visits, please share them with us.
A big thank you Aniruddha for the top rating! We're thrilled to hear you had an enjoyable stay. Your appreciation motivates us to maintain the highest standards. Come back and create more wonderful memories with us!
8/10 Good
Michael
Travelled with family, Travelled with group
Dec 16, 2023
Michael
Stayed 2 nights in Dec 2023
Response from Front Desk on Jan 13, 2024
hanks, Michael, your glowing 8 out of 10 rating brightened our day! We're delighted that you had a great experience at our property. Thank you for taking the time to share your positive feedback, and we can't wait to welcome you back
8/10 Good
Patricia
Dec 14, 2023
Patricia
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 13, 2024
Thank you, Patricia, your rating of our hotel is acknowledged and appreciated. If there are any concerns on your part, please let us know. We take your feedback seriously and are committed to resolving any issues to meet your expectations.
Thanks, Amelia for sharing your rating with us. If there are any concerns you'd like to express, we invite you to do so. Your feedback is held in high regard, and we're devoted to addressing any issues to ensure a positive experience for you.
Great service & great hospitality. Definitely would recommend
Sandra
Stayed 4 nights in Dec 2023
Response from Front Desk on Dec 13, 2023
Thank you for your kind words! We appreciate your recommendation and are thrilled to hear that you enjoyed our service and hospitality. If you have any further feedback or suggestions, feel free to share. We look forward to serving you again in the future!
Really like staying there, a couple bars and restaurants in walking distance. Did have the fire alarm go off two days strait a couple mornings and U wish that they had an elevator for higher floors, not very easy getting luggage and groceries up to room.
PATRICK SULLIVAN
Stayed 16 nights in Nov 2023
Response from Front Desk on Dec 13, 2023
hank you for sharing your experience. We're glad you enjoyed your stay and the nearby amenities. We apologize for any inconvenience caused by the fire alarm and appreciate your understanding. Please note that guests staying in the upper building with rear parking access do have elevator options for convenience. We hope to welcome you back soon!
Overall the hotel was good. Has lots of potential but slightly unkempt. Good pricing, very quiet, close to many great restaurants. staff are friendly kind and respectful. I would for sure book with them again in the future.
marie w
Stayed 4 nights in Nov 2023
Response from Front Desk on Dec 13, 2023
We appreciate your acknowledgment of our reasonable pricing and we're pleased to hear you enjoyed the quiet atmosphere, proximity to restaurants, and friendly staff. We look forward to hosting you again in the future. Safe travels!
10/10 Excellent
David
Nov 26, 2023
Liked: Cleanliness, staff & service
David
Stayed 7 nights in Nov 2023
Response from Front Desk on Dec 13, 2023
Thank you for the 5-star rating, David, and for taking the time to share your positive experience with us. We look forward to welcoming you back in the future and providing you with another great experience.
I typically don’t even write reviews, but I have to write one for this place. Every time I communicated with a staff about some that was wrong with my room or accommodations that I needed it was an issue. The shower barely worked. The pool was disgusting and not serviced. Staff was rude and not accommodating. They charge extra for anyone else joining in your room even though it isn’t all inclusive you don’t even get breakfast, but they want to charge you for an additional person. overall I had a horrible experience and I will never be staying at this place again.
Annette
Stayed 3 nights in Nov 2023
Response from Front Desk on Jan 11, 2024
We appreciate your feedback and take guest concerns seriously. Our records show your comments about room issues were noted at the time, and all matters were promptly addressed. Also, please note our maintenance team ensures the functionality of amenities, and our pool is cleaned daily. Rates are based on double occupancy so as per industry standard extra guest fees would apply for any above that number, however, children under 12 are free. Hotel La Vista Azul prioritizes cleanliness, maintenance, and the comfort of our guests. Your satisfaction is our priority, and we're committed to improving our services.
8/10 Good
Quentin
Travelled with partner
Nov 26, 2023
Liked: Staff & service
Very Air B&B ish! Room was ok with a kitchen. Cleanliness was not up to par. Room had roaches!
Quentin
Stayed 5 nights in Nov 2023
Response from Front Desk on Dec 13, 2023
Thank you for your feedback, Quentin. We appreciate your comments and be assured that we take cleanliness seriously and will address any issues to improve our service. We hope you'll consider staying with us again in the future for a better experience.
6/10 Okay
Kristel
Travelled with partner
Nov 24, 2023
Disliked: Cleanliness, staff & service, amenities
The reception and check in lady was rude. Our room itself was not very clean at all. It would be nice if they provided you with dish soap, laundry detergent and wash cloths/sponges or paper towel since there is a full kitchen and washing and dryer machine. But it’s difficult to use those things when you don’t have the stuff you need to use it. It wasn’t expensive and the location is good, the outdoor part of the property was nice, however I wouldn’t stay here again.
Kristel
Stayed 6 nights in Nov 2023
Response from Front Desk on Jan 11, 2024
We appreciate your feedback. We don't provide cleaning items in rooms, but our front desk is happy to supply them upon request. We acknowledge your communication regarding your concerns and can confirm that there was no rudeness on our part. Your input is valued, and we work hard to enhance our guest experience. Thank you for staying with us and good luck in your future travels.
Great property and great staff,definitely will stay there again.
newlink
Stayed 3 nights in Nov 2023
Response from Front Desk on Jan 13, 2024
Thank you for your positive review! We're delighted to hear you enjoyed your stay and appreciated our property and staff. We look forward to welcoming you again in the future.
Thank you for your positive feedback. We are glad you enjoyed the quiet and relaxing environment, cleanliness and felt comfortable and safe. We look forward to seeing you again.