The property was beautiful and located directly on Grace Bay Beach with access from the hotel. The resort is an assortment of condo units that are rented out to vacationers, and they have staff to service certain guests’ needs. I would consider this more of an Airbnb with limited services/amenities of a hotel.
Location is excellent. You walk out to the village shops and restaurants
Direct access to the beach
Friendly, helpful security and staff
They have pool/beach drink and beverage service but you have to hunt the right people down since management has hired few people for this role (I saw someone maybe once and he was tied up). But they don’t have a restaurant / kitchen on-site and have to share with a neighboring establishment so while I didn’t order myself, I imagine it may be faster to buy your own food and bring it to the hotel.
Clean, comfortable accommodations with kitchenette
Staff only around from 8-8pm, so if you need something outside of those hours you’re out of luck
No ice machines. And if you need ice (or anything) outside of the above stated hours, you won’t get it.
Few amenities - no restaurant, room service, entertainment, shuttles, etc. there is a gym, but they’re a bit disorganized on use. ie, we were told you need to schedule a time to use it when given the tour at check in. We tried calling front desk and no response, so we walked downstairs and were told it should be open and we can freely walk in for use.