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After calling several times to have our toilet fixed we were forced to request a room change after over 12hours without a working toilet . At checkout there was no mention of a courtesy credit for our inconvenience, will not be booking with Crowne Plaza Again.
Great hotel gave stayed many times. Night prior and night ending our vacations! I did miss the 24 hour room service which is perfect for 6am and midnight flights. Still, nice rooms, great sleeping and transport to and from airport!
My wife and I have stayed here many times, their hospitality is always great and the bartenders are always very nicely and have great attitudes even when the place is packed. We will continue to use this hotel as our quick getaway.
David
Stayed 1 night in Mar 2024
10/10 Excellent
Theresa
Travelled with family
Mar 24, 2024
Liked: Cleanliness, staff & service, amenities
Customer service was outstanding! I would stay there again.
Very accommodating there were a guest at work particularly rude. However, that is out of your control. They are with a dance or cheeer program. I would be embarrassed to have them in my property.
I enjoyed my stay very much. I’d definitely go back again. The only thing that bothered me was the fact that there was another door in the room and behind it there was another door that seemed sealed. We couldn’t open it but it kinda seems like it can be opened on the other side. That made us feel uneasy. Other than that the room was very clean and beautiful. I’d definitely stay again but in a different room.
The hotel is lovely and the customer service is great.I enjoyed the food at the restaurant and the room service. There is a helpful young lady named Bella at the front desk.There is a great mall 5 to 7 minutes away by car. You will enjoy your stay.