Property amenity

Reviews of Courtyard by Marriott Providence Lincoln

3 out of 5
Courtyard by Marriott Providence Lincoln
636 George Washington Hwy, Lincoln, RI

Reviews

8.6

Excellent

Rating 10 - Excellent. 361 out of 665 reviews" "
Rating 8 - Good. 190 out of 665 reviews" "
Rating 6 - Okay. 47 out of 665 reviews" "
Rating 4 - Poor. 38 out of 665 reviews" "
Rating 2 - Terrible. 29 out of 665 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Travelled with family, Business traveller
Love the room set up
Stayed 1 night in Mar 2024

8/10 Good

Richard

Travelled with family
Liked: Amenities
It is good
Stayed 1 night in Feb 2024

10/10 Excellent

Tessa

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special spot! The staff were incredible, Halle and the front desk team made me and my dog Fred feel so welcome and comfortable. They even gave him treats and pets every day! There was a snow storm and in most cases I would tough it out on the road but we were just so happy with our room and the amazing service we just had to stay put. Bistro bar- yum! Hot tub and pool - yay!! Cleaning crew- so nice!!! All the stars- highly recommend- thank you to the whole team there for going above and beyond
Stayed 3 nights in Feb 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant
Stayed 5 nights in Jan 2024

10/10 Excellent

Dana

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a Starbucks on site
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the newly constructed rooms. These are very nice, forth floor
Stayed 2 nights in Dec 2023

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Close to work Treated very well
Stayed 2 nights in Nov 2023

10/10 Excellent

ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very nice and accommodating
Stayed 1 night in Nov 2023

2/10 Terrible

Christie, North Smithfield

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly trained staff and management
Stayed 1 night in Nov 2023

8/10 Good

Fisnik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Lawrence

Business traveller
Liked: Amenities, property conditions & facilities
Na
Stayed 2 nights in Nov 2023

10/10 Excellent

Megan

Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2023

2/10 Terrible

Karin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Terrible. Water came crashing through the ceiling at 11:30 pm while we were asleep. We were told to move to another room which was handicapped with a shower that came up to our waist height, wet carpet in both rooms, mildew in bathroom and mildew smell throughout the rooms. Told us we have to get Expedia to refund us or provide some form of compensation. Avoid with all cost.

8/10 Good

Sarah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfectly fine hotel. A place to rest your head, but not much more than that. Staff was really friendly and accommodating.
Stayed 1 night in Sep 2023

2/10 Terrible

Stephen

Liked: Cleanliness, property conditions & facilities
When you reserve a room for 2 nights and get a phone call that you have to remove your belonging because we are booked your second night, and you do not have a room? VERY POOR!! Will NEVER Stay at a Mariott again!
Stayed 1 night in Sep 2023

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Overall good property. Interested to see how renovations go. Not much space (especially counter space) in king room with pullout sofabed.
Stayed 1 night in Sep 2023

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 13 nights in Aug 2023

10/10 Excellent

heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a good location 👌
Stayed 3 nights in Sep 2023

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Gregory

Travelled with family
Liked: Amenities
Could not check in online. Thought breakfast was included. Price was high for standard room.
Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Stayed 1 night in Jul 2023

10/10 Excellent

Jenna

Stayed 1 night in Jul 2023

8/10 Good

Maria

Stayed 1 night in Jul 2023

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were amazing
Stayed 1 night in Jul 2023

10/10 Excellent

JOOHYUNG

Stayed 1 night in Jul 2023

8/10 Good

Kaitlyn

Stayed 1 night in Jul 2023

4/10 Poor

Kwame

Stayed 1 night in Jun 2023

8/10 Good

Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Donna, Woburn

Stayed 1 night in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sharon, Bronx

Stayed 1 night in Jun 2023

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were working on the hotel but they kept it under control. The pool and hot tube were super nice and long hours. Plenty of towels! The room was very nice! The breakfast didn’t open early enough for us but plenty of options close by.
Stayed 1 night in Jun 2023

8/10 Good

Fadi, New York

Liked: Cleanliness, staff & service
Clean and good enough
Stayed 2 nights in May 2023

2/10 Terrible

Philip

Stayed 1 night in May 2023

2/10 Terrible

Suzanne

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel is being renovated and they shouldn't be opened. They don't have a lobby. Breakfast is available for purchase at the Bistro where egg breakfast costs $13.50. No housekeeping as requested. Enhanced internet is $4.95 per day. No complimentary coffee available. Not worth the $200 per night. Never again.
Stayed 3 nights in May 2023
Response from Evan Ladeira, Assistant General Manager on May 13, 2023
We would like to apologize for the inconvenience you experienced during your stay at our hotel. We are sorry to hear that your experience was not up to your expectations. However, we are excited to inform you that we are currently undergoing renovations and will soon have brand new guest rooms for our guests to enjoy.As for breakfast, we would like to clarify that our brand does not offer complimentary breakfast at any time. We do offer Starbucks beverages, and many food options to fit any budget for purchase at our Bistro. We appreciate your feedback and will take it into consideration as we continue to improve our services.Thank you for choosing our hotel and we hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Alaine

Travelled with family
Going thru reconstruction of the front lobby - very dusty on the first floor. Was given a handicap room - did not want that - you should ask if the handicap room is alright with customers during the check in process.
Stayed 1 night in Apr 2023
Response from Evan Ladeira, Assistant General Manager on May 13, 2023
Dear Alaine, Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize for any inconvenience caused by the ongoing renovations in our lobby. We understand that the dust made your stay less enjoyable, and we appreciate your patience and understanding as we work to improve our property.We are sorry to hear that you were given a handicap room despite not requiring one. We understand that this was an oversight on our part, and we will ensure that our team asks guests if a handicap room is suitable during the check-in process to avoid any miscommunication in the future.Regarding breakfast, we are sorry to hear that you were disappointed with the options available for purchase at the Bistro. We appreciate your feedback and will take it into consideration as we review our offerings.We value your business and hope to have the opportunity to welcome you back in the future. Please do not hesitate to reach out to us if there is anything else we can do to make your next stay more comfortable.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

James, Woodinville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property was under a remodel on the top two floors they did a great job of working around that. Very pleased with our stay.
Stayed 2 nights in Apr 2023
Response from Evan Ladeira, Assistant General Manager on May 13, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed your stay despite the ongoing renovations on the top two floors. We appreciate your patience and understanding during this time and are pleased to know that our team was able to work around this inconvenience. We value your business and hope to have the opportunity to welcome you back in the future. Please do not hesitate to reach out to us if there is anything else we can do to make your next stay more comfortable.

8/10 Good

Ken

Stayed 1 night in Apr 2023

8/10 Good

Ernesto

Stayed 1 night in Apr 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone had a dog and it woke me up barking 5:30 a.m.. please don't misunderstand I love dogs but not at 5:30 in the morning waking me up. We didn't get it until after 1:00 a.m..
Stayed 1 night in Apr 2023

10/10 Excellent

Timothy

Stayed 1 night in Apr 2023