Standard Room, 1 Queen Bed, Accessible, Non Smoking

Reviews of All Seasons Inn & Suites

2.5 out of 5
All Seasons Inn & Suites
355 George Washington Hwy, Smithfield, RI

Reviews

6.6
Rating 10 - Excellent. 97 out of 581 reviews" "
Rating 8 - Good. 173 out of 581 reviews" "
Rating 6 - Okay. 155 out of 581 reviews" "
Rating 4 - Poor. 69 out of 581 reviews" "
Rating 2 - Terrible. 87 out of 581 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and responsive. Continental breakfast was small but had good variety. Bed linens were updated and clean. I unfortunately found the mattress very uncomfortable. It was much much too soft, no support and seemed warn on one side.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 14, 2023
Dear Michele,Thank you for your feedback. We're glad you found our staff friendly and the continental breakfast satisfactory. We apologize for the inconvenience with the mattress, and we appreciate your input. We'll address this concern to enhance our accommodations. We hope to welcome you back for an improved experience in the future. Safe travels!Sincerely, Hotel Manager

8/10 Good

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was exceptional and attentive. Breakfast was also very nice. It is an older building that would benefit from some updates.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Sep 6, 2023
Dear Robin,Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future.Sincerely,Hotel Manager

8/10 Good

Gayle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Naghmeh

Stayed 1 night in May 2023

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unusual entry to this property. Cannot see from the main road. Must drive down a private treed driveway not knowing what to expect. Hotel sign on main road is small, old, easy to miss. Hotel inside was all updated, but the building outside is old, uninviting and unattractive. I hesitated about going inside because of its appearance. The updated interior was a pleasant contrast to the outside.
Stayed 2 nights in May 2023
Response from Hotel Manager on May 27, 2023
Dear Gail,Thank you for your feedback. We appreciate your observations regarding the entry and exterior appearance of our property. We understand that first impressions are important, and we apologize for any initial concerns caused by the appearance of the building. We're glad to hear that the updated interior provided a pleasant contrast and that you found it to be inviting. We take your comments into consideration as we continually work to improve our guests' experiences. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Shannen

Stayed 2 nights in May 2023
Response from GM on Jun 6, 2023
Dear Guest,Thank you for staying with us. We are glad that you were happy with your experience during your last stay. We are looking forward to serve you in the future.Thank you for taking time to share your view with other travelers.

2/10 Terrible

Holly

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The hallway smelled of poop and the room was dirty and outdated, also the location and atmosphere was scary
Stayed 3 nights in May 2023
Response from Hotel Manager on May 19, 2023
Dear Holly,We apologize for the unpleasant experience you had during your stay. It's disappointing to hear about the issues with the cleanliness and condition of the room, as well as the odor in the hallway. We take these matters seriously and will address them with our housekeeping team to ensure improvements are made. Additionally, we understand the importance of providing a safe and welcoming atmosphere, and we apologize if we fell short in this regard. Your feedback is valuable to us, and we will use it to make necessary improvements. Thank you for bringing these concerns to our attention.Sincerely,Hotel Manager

2/10 Terrible

Deborah

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
I would not stay there! Awful!
Stayed 1 night in May 2023
Response from Hotel Manager on May 16, 2023
Dear Deborah,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 Excellent

Jacalyn

Travelled with family
Liked: Cleanliness, staff & service
We arrived and they were friendly with quick service. Yes a little dated but clean. We would stay again
Stayed 1 night in May 2023
Response from Hotel Manager on May 14, 2023
Dear Jacalyn,Thank you for your positive review! We're glad to hear that you had a good experience with our staff and found the accommodations clean. We appreciate your feedback and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

2/10 Terrible

Ronald

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Apr 2023
Response from Hotel Manager on Apr 15, 2023
Dear Ronald,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

8/10 Good

Debra

Stayed 1 night in Mar 2023
Response from Hotel Manager on Mar 26, 2023
Dear Debra,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly, helpful, and just genuinely happy, smiles, seemed happy at work. I was especially grateful as I had returned to RI for a funeral. Room was very comfortable, liked the 4 pillows, cable selection better than most accommodations, walk-in shower 👍, breakfast seating good and lobby comfortable.
Stayed 3 nights in Feb 2023
Response from Hotel Manager on Feb 28, 2023
Dear Guest,Thank you so much for your kind words. We are so glad that our staff were able to bring you comfort during a difficult time. We strive to make our guests feel welcome and taken care of, and it is wonderful to hear that our efforts have not gone unnoticed. We hope you enjoyed your stay and thank you for your feedback!Sincerely, Hotel Manager

6/10 Okay

Felicia

Stayed 2 nights in Feb 2023
Response from Hotel Manager on Mar 13, 2023
Dear Felicia,Thank you for the review and rating of 3 out of 5. Kindly give us your opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager

6/10 Okay

Felicia

Disliked: Property conditions & facilities
Response from Hotel Manager on Mar 13, 2023
Dear Felicia,Thank you for the review and rating of 3 out of 5. Kindly give us your opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Hotel Manager on Mar 6, 2023
Dear John,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve on to earn a 5-star review on your next stay. Sincerely, Hotel Manager

2/10 Terrible

Peter

Stayed 1 night in Feb 2023
Response from Hotel Manager on Mar 6, 2023
Dear Peter,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could focus on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023
Response from Hotel Manager on Jan 30, 2023
Dear Lee,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us an overwhelming rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon! Regards, Hotel Manager

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Won’t stay here again, rooms were gross.
Response from Hotel Manager on Nov 11, 2022
Dear Andrew,We're sorry to hear that you had such a negative experience during your stay with us. We take pride in providing clean and comfortable accommodations for our guests, and we're sorry to hear that your room did not meet your expectations. We hope you will give us another chance in the future.Sincerely, Hotel Manager

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

DANIEL

Disliked: Amenities

4/10 Poor

Bartholomeo

Stayed 1 night in Nov 2022

2/10 Terrible

melinda

Stayed 1 night in Oct 2022
Response from Hotel Manager on Oct 25, 2022
Dear Melinda,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

6/10 Okay

Nina

Stayed 1 night in Oct 2022

8/10 Good

Savannah

Stayed 1 night in Oct 2022

8/10 Good

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good value
Stayed 5 nights in Oct 2022
Response from Hotel Manager on Oct 13, 2022
Dear Larry, Thanks for your stay. We are glad that you had a great time and got value for your money by staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and is thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely,Hotel Manager

6/10 Okay

Scott W

It was fine.
Stayed 4 nights in Sep 2022
Response from BP on Sep 15, 2022
Dear Guest,Thank you for staying with us and taking time to rate us. We are glad that you find everything fine. Please let us know what we could do better to please you next time. Looking forward to serve you in future.

2/10 Terrible

Leroy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022
Response from Hotel Manager on Sep 14, 2022
Dear Leroy,We understand your disappointment with us and agree that 1-star is not acceptable.It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve any issues immediately.If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Please give me a call or meet us at your earliest convenience.Yours sincerely,Hotel Manager

6/10 Okay

Robert

Stayed 5 nights in Sep 2022

4/10 Poor

Shawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were charged fees that we thought were included in our room rate. Definitely not worth the price. Room and halls had an awful smell like pee
Stayed 2 nights in Sep 2022
Response from Hotel Manager on Sep 13, 2022
Dear Shawn,We regret hearing that you did not receive value for the money you spent and that it fell short of your expectations. All of the complaints you made in your review have been carefully considered, and we'll make the necessary changes to make your subsequent stay at our hotel even more memorable. Please come back to see us.Sincerely,Hotel Manager

2/10 Terrible

joseph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The girl at the front desk was very rude and not at all helpful. Our company uses your hotels frequently and we will look for another hotel in the future.
Stayed 1 night in Sep 2022
Response from BP on Sep 11, 2022
Dear Guest, We are very sorry for your displeasure with our staff. Our staff is very good generally but We apologize for our staff. We will make sure that it will not happen again. Thank you for bringing this to our attention.

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Stayed 1 night in Aug 2022
Response from Hotel Manager on Aug 30, 2022
Dear Denise,Thank you for the overwhelming review of our staff. All our staff constantly strive to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. It was our pleasure to be of service as we truly care about assisting our guests in any way. We look forward to seeing you again soon.Sincerely,Hotel Manager

6/10 Okay

Dan

Stayed 1 night in Aug 2022

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
I was in town for business. The hotel staff was very friendly
Stayed 1 night in Aug 2022
Response from Hotel Manager on Aug 17, 2022
Dear Michelle, Thank you so much for choosing our hotel to serve the purpose of your business trip. I’m so pleased that you found us a peaceful place to stay and that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I totally recommend
Nice and clean pool. Excellent customer service. Room was clean.
Stayed 7 nights in Aug 2022
Response from Hotel Manager on Aug 13, 2022
Dear Leandra, Thanks for your exceptionally pleasant comments about our hotel, customer service, rooms, cleanliness, pool, amenities, facilities, and more. We take real pride in serving guests well and try to make the guest experience as good as possible. I hope you will indeed be able to stay with us again in the future. You will be most welcome. Sincerely, Hotel Manager

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

kim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smells like weed and cigarettes all through the place. Rooms are so outdated except bathroom. Rooms smell like cigarettes. Definitely needs a whole renovation. Never would I recommend or stay there again.
Stayed 1 night in Aug 2022
Response from BP on Aug 6, 2022
Dear Guest, We are very sorry for the inconvenience during your stay. We do not allow smoking in the building. The common area are sanitize and deodorize with ozone cleaner. Some do smoke outside with hallway door open and residual smoke does affect the entrance area. We respectfully disagree with your view. We have posted non smoking, no vaping, no marijuana on registration card. We never hesitate to remove the violators from the hotel. We value guest comfort and make it a top priority. Thank you for taking time to express your view.

10/10 Excellent

CHRISTIANA, Mattapan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice of breakfast and its availability
Stayed 2 nights in Jul 2022
Response from Hotel Manager on Aug 2, 2022
Dear Christina, Thank you for sharing your experience with us. We are glad to hear from you that you were impressed with the choice of breakfast and its availability. Please visit again. Regards Hotel Manager

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
The room was great. Least expensive hotel in the area. A great value.
Stayed 2 nights in Jul 2022
Response from Hotel Manager on Aug 1, 2022
Dear Steven, Thanks for choosing our hotel for your stay and hope you continue to make it even for your future travels to our area. We are delighted to know our hotel served the purpose of your stay for the price paid with our room exceeding your expectations. We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon! Sincerely, Hotel Manager

6/10 Okay

Kenneth

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Ridiculously overpriced for a run down smelly motel.
Stayed 1 night in Jul 2022
Response from Hotel Manager on Aug 1, 2022
Dear Kenneth, We are sorry to hear you did not get the value for the price you paid, and it was not as per your expectations. We have seriously taken note of all the points mentioned in your review and will take the necessary steps to improve the stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. My granddaughter left her monkey (George ) And the Very nice Man that worked at the front desk. Called us. We were 20. Minutes gone. We came back. So happy that he thought about a little girls friend. I would go back again
Stayed 1 night in Jul 2022
Response from Hotel Manager on Jul 27, 2022
Dear Donna, I am so pleased to see our staff's efforts helped in making your visit a memorable one who thought of your granddaughter's monkey and inspired you to visit again. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide for each and every guest. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

6/10 Okay

Kayla

Travelled with partner
Liked: Staff & service, property conditions & facilities
for the most part clean. some stray beatles in the bathroom. breakfast was good
Stayed 1 night in Jul 2022
Response from BP on Jul 18, 2022
Dear Guest, Thank you for staying with us. It is disheartening to learn that you were not pleased. Please feel free to call us and let us know about the issues and concerns you may have. It helps us getting better to please everyone. Thank you for taking time to share your view.

2/10 Terrible

Christina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Air conditioner broke and they were unable to fix it or accommodate other arrangements. None of us slept and it was a horrible experience
Stayed 2 nights in Jul 2022
Response from Hotel Manager on Jul 18, 2022
Dear Christina, We're sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great services, amenities, and facilities, and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer. Sincerely, Hotel Manager

10/10 Excellent

Dennis

Stayed 1 night in Jul 2022
Response from Hotel Manager on Jul 18, 2022
Dear Dennis, It is delightful to see 10/10-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager

2/10 Terrible

Daniel

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The person at the desk was amazing. He was helpful, friendly and kind. However, upon pulling in and checking in, the cops arrived to the facility with lights on, and two individuals that looked to be actively stoned and using drugs walked in. Then our room was damp smelling and mildewed… the door didn’t have the appropriate locks on it either. We arrived so late, we made do, but I DO NOT recommend. Stay elsewhere.
Stayed 1 night in Jul 2022
Response from Hotel Manager on Jul 15, 2022
Dear Daniel, Thank for the stay and the comments. It is pretty serious, and we never condone such things. The matter will be investigated and strictly acted upon. Anyway, our apologies for all the inconveniences. This is an uncommon occurrence, Request your understanding and continued patronage. Sincerely, Hotel Manager

10/10 Excellent

Marc

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff is very nice
Stayed 3 nights in Jul 2022
Response from Hotel Manager on Jul 15, 2022
Hello Marc, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Sincerely, Hotel Manager

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2022
Response from Hotel Manager on Jun 29, 2022
Dear John, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
mouse in the house
The room smelled the first night , opened window to let smell out . 3 rd night mouse was in room switched to new room at 2 am . new room was better but dead bolt on door was broken . Checked out early for stay was intending on staying 4 days and not having to pack or move stuff . Guy wanted to prorate the bill cause I was checking out a day early and missed the 11 am check out . We are checking out because there was a mouse in the room . Check out was 11 you owe us for part of this day . I had plans could not check out and would not have if there were no mouse . He finnally just gave us our last days money back for the night we were not staying .
Stayed 4 nights in Jun 2022
Response from BP on Jun 27, 2022
Dear Guest. Thank you for staying with us. We are very sorry for the inconvenience and discomfort during your stay. Our staff tries hard but sorry it could not please you. Thank you for taking time to report us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022
Response from BP on Jun 27, 2022
Dear Guest, Thank you for staying with us. We are delighted that our facility and staff met your expectation. We are fortunate to have your patronage and looking forward to serve you in the future.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lax Tourney
Excellent stay
Stayed 1 night in Jun 2022
Response from Hotel Manager on Jun 27, 2022
Dear Janet, Thanks for taking the time to share your amazing experience with us, which is very much appreciated. It is great to hear that you enjoyed your stay. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. Your appreciation will be shared with the staff, who made your stay excellent. We look forward to your next stay. Sincerely, Hotel Manager