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Reviews of Red Roof Inn Princeton - Ewing

2 out of 5
Red Roof Inn Princeton - Ewing
3203 Brunswick Pike, Building A, Lawrenceville, NJ

Reviews

6.4
Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 269 out of 1000 reviews" "
Rating 6 - Okay. 194 out of 1000 reviews" "
Rating 4 - Poor. 137 out of 1000 reviews" "
Rating 2 - Terrible. 190 out of 1000 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Raven

All days of our stay there were no cleaning done. Room had no coffee or tea to drink.
Stayed 4 nights in Apr 2024

10/10 Excellent

Janelle, Jonestown

Business traveller
Liked: Cleanliness, staff & service, amenities
Quiet, comfortable night. The outside of the buildings is old and worn, but the room was clean with plenty of light options inside. If you're looking for a desk and chair, try the Extended Stay at the same hotel office. Close to a variety of restaurant and shopping options.
Stayed 1 night in Apr 2024
Response from Oshane RediResponse Specialist on Apr 15, 2024
Dear Janelle, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PRINCETON - EWING regarding the quiet area, comfortability, convenience and clean room. You indicated that outside of the buildings is old and worn. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Eliezer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 10, 2024
Hello Eliezer, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

John

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, its great.
Stayed 2 nights in Apr 2024
Response from Oniel Rediresponse Specialist on Apr 8, 2024
Hi John,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Princeton - Ewing. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Khalil

Disliked: Cleanliness
The room I stayed in was spacious which I really liked. The only issues I had were that the bathroom floors weren’t that clean and there was no hand soap provided for me as well.
Stayed 1 night in Mar 2024
Response from Dannielle Rediresponse Specialist on Mar 18, 2024
Dear Khalil,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PRINCETON - EWING. We are happy that you were pleased with the space in the room, however, we are sorry that the cleanliness of the bathroom wasn't to standard and there was no hand soap. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to keep the reservation do to a family emergency
Stayed 1 night in Mar 2024
Response from Olivia RediResponse Specialist on Mar 12, 2024
Hello Frank, Thank you for telling us about your stay at the Red Roof Inn Princeton - Ewing. The situation you described is truly regrettable. I am very sorry for your experience. Feedback from our guests are always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Nisargkumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay...
Stayed 1 night in Feb 2024
Response from Dannielle Rediresponse Specialist on Feb 16, 2024
Dear Nisargkumar,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PRINCETON - EWING. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

2/10 Terrible

Jessica

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I know it was a 2 starts hotel, but the room smells bad the floors and carpet and sheets were dirty
Stayed 3 nights in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 30, 2024
Thank you, Jessica, for writing to us about your recent stay at the Red Roof Inn Princeton - Ewing. We deeply regret the negative experiences you encountered with the odor of the room and the uncleanliness of the floors, carpet as well as the sheets. We sincerely apologize for any inconvenience caused and assure you that your comments will be taken into consideration to make changes to improve our customer experience.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

Dyron

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 1 night in Jan 2024
Response from Nishaye RediResponse Specialist on Jan 15, 2024
Hello Dyron, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Princeton - Ewing. We appreciate your kind words following your recent stay and the value to price ratio meeting your expectations, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Joey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nishaye RediResponse Specialist on Jan 15, 2024
Dear Joey,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Shanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gabrielle RediResponse Specialist on Jan 10, 2024
Thank you for taking a moment to leave a review, Shanta. The staff and I at the Red Roof Inn Princeton - Ewing appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

6/10 Okay

Abdolhossein

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

HUGH

Stayed 1 night in Dec 2023
Response from Oniel Rediresponse Specialist on Dec 30, 2023
Hi Hugh,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

4/10 Poor

Dharmendra

Stayed 1 night in Dec 2023
Response from Oniel Rediresponse Specialist on Dec 25, 2023
Hi Dharmendra,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 Poor

B

Stayed 1 night in Dec 2023
Response from Gabrielle RediResponse Specialist on Jan 11, 2024
Thank you for taking a moment to leave a review, B. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

10/10 Excellent

Reginald

Stayed 1 night in Dec 2023
Response from Chevanese RediResponse Specialist on Dec 22, 2023
Thank you for your positive rating, Reginald, following your stay at the Red Roof Inn Princeton - Ewing. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 Terrible

Andrew

Stayed 2 nights in Oct 2023
Response from Oshane RediResponse Specialist on Dec 17, 2023
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Abhishek, NORTH GRAFTON

Stayed 1 night in Nov 2023
Response from Oshane RediResponse Specialist on Dec 17, 2023
Hello Abishek, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 Okay

Isabella

Stayed 2 nights in Oct 2023
Response from Gabrielle RediResponse Specialist on Nov 9, 2023
Thank you for taking a moment to leave a review, Isabella. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 Poor

Kiran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very very terrible, no refrigerator, no microwave, no tap in tub I wouldn’t like to say anybody to stay here in this motel
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 9, 2023
Dear Kiran,Thank you for your review following your stay at Red Roof Inn Princeton - Ewing. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of microwave and refrigerator, along with the other issues hindered your stay, which was saddening to read. Should you require the amenities mentioned in the future, please explore our various room options and choose the one that best suits your preference.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Something for a quick stay
It was clean besides the damage that was in the room non smoking room but had cigarettes burn holes in the bedding damage on the walls an doors didn't get fresh linen or refrigerator but over all it was decent made it work for the 3 days I was there
Stayed 2 nights in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 9, 2023
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Princeton - Ewing appreciate your 8/10 score following your stay. I am happy that our cleanliness pleased you. However, you stated that the cigarette burns in the bedding, the lack of fresh linens and the other listed issues hindered your stay. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

4/10 Poor

Emmanuel Orlind

Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 9, 2023
Thank you for taking a moment to leave a review, Emmanuel. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 Excellent

Monika

Stayed 1 night in Oct 2023
Response from Toni-Ann RediResponse Specialist on Nov 5, 2023
Hello Monika,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 Terrible

seemaben

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. Too many bugs inside the rooms.clogged drain, no heat
Stayed 1 night in Nov 2023
Response from Toni-Ann RediResponse Specialist on Nov 6, 2023
Dear Seemaben,Thank you for sharing your comments regarding your recent experience at our Red Roof Inn. You've indicated that your stay was less than ideal due to bugs that you've reported, clogged drains and no heat. We value you as our guest and can assure you this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Thank you again for sharing your concerns. We wish you the best in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 Terrible

barry

Stayed 1 night in Oct 2023
Response from Olivia RediResponse Specialist on Nov 23, 2023
Thank you, Barry, for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 Poor

Hanishkumar

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 9 nights in Oct 2023
Response from Gabrielle RediResponse Specialist on Oct 17, 2023
Dear Hanishkumar,Thank you for taking the time to tell us about your experience at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In order to understand what prompted your 4/10 score, please consider adding comments to your review in the future, to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 Terrible

Stephanie

Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on Oct 16, 2023
Thank you for rating your recent stay, Stephanie. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Princeton - Ewing. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Gabrielle RediResponse Specialist on Oct 13, 2023
Thank you for taking a moment to leave a review, Jonathan. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 Poor

Thomas

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
After checking in, the front desk clerk gave me a key card and said the room is in building C. I had to drive and walk around to find building C since the building was not clearly marked. The front desk could have told me where building C was at the very least. After finding the room and entering, I saw the lights were on, both mattresses stacked up against the wall and children’s bicycles in the room. I went back to the front desk and luckily, staff gave me another room and he sent another employee to check on the first room I was given. The receptionist was very apologetic to his credit. The room was fine, but the safe and the light above the sink didn’t work. The next morning I walked to the front office to check out and a man standing outside in front of the door smoking a cigarette asked me if I was checking out. I said yes and he took my key card. He didn’t have a uniform or anything identifying himself as a Red Roof Inn staff. I just gave him my key card due to the low expectations of the hotel. These were the issues that I thought worth mentioning and should be addressed by management. I was just thankful that nobody was present in the room that I was initially given. Just imagine the shock and horror of being in a hotel room and someone else opens your door and walked in. Yikes😱
Stayed 1 night in Oct 2023

2/10 Terrible

RAYMOND

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when our 2nd party went to check in we were told no rooms were available . the desk clerk was also telling 4 other parties no rooms were available even though they had confirmed reservations paid in advance. then he told the that their had been canceled because they had not checked in before 8pm. then he through everyone out of the lobby after accusing one guest of staring at him.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor room and customer service no towels not respo
Family trip
Stayed 1 night in Oct 2023
Response from Sashauna Red Roof Management on Oct 11, 2023
Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Princeton - Ewing. I am happy you stayed at our hotel during your family trip. At Red Roof, our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Vibhuti

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2023
Response from OnielRediresponse Specialist on Oct 5, 2023
Hi Vibhuti,Thank you for taking the time to write a review of your stay at the Red Roof Inn Princeton - Ewing. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next visit at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Tonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no refrigerator in the room other than that it was OK for a weekend stay
Stayed 2 nights in Sep 2023
Response from Oniel Rediresponse Specialist on Oct 2, 2023
Hello Tonia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Princeton - Ewing. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Please accept our apologies for any inconvenience caused by the room not having a refrigerator. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Lots of traffic noise, but located by the US 1 & I-295 interchange. No mini refrigerator or microwave oven. Odd layout. Liquid soap and body wash at sink and shower, respectively. Overall, it's a decent enough place for one or two nights.
Stayed 1 night in Sep 2023
Response from Kerry-Lee RediResponse Specialist on Sep 28, 2023
Dear Valued Guest,We at the Red Roof Inn Princeton - Ewing are very sorry to learn that you were not able to fully enjoy your stay due to the traffic noise. Based on investigations conducted I saw where you you booked a standard queen which does not offer the listed amenities. In the future should you require a room with these amenities, please feel free to explore our other room options. It was also good to know your overall stay was decent enough. At Red Roof, your feedback is appreciated and we value you as our guest.Thank you for sharing your comments and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManangementRediResponse Specialist

2/10 Terrible

frank

I never entered the Red Lion Inn/Princeton-Ewing property, having been intimidated by its "park at your own risk" signs. Also a warning from a nearby tradesman that he's not surprised when police cars show up at the inn. Instead I swallowed my pre-paid reservation and spent the night at a nearby Double Tree. Don't take my word for it: Twelve of the 20 most recent reviews rated the inn 1/5 and four more rated it 2/5.
Stayed 1 night in Sep 2023
Response from Kamaria Red Roof Management RediResponse Special on Sep 19, 2023
Dear Frank,We are sorry to hear your recent experience at the RED ROOF INN PRINCETON - EWING did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback at Red Roof. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kamaria Red Roof Management RediResponse Special on Sep 19, 2023
Hello Tiffany, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 Terrible

Adrienne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front office staff was rude and disrespectful.
Stayed 1 night in Sep 2023
Response from Oshane RediResponse Specialist on Sep 19, 2023
Dear Adrienne, Thank you for taking the time to tell us about your experience at the RED ROOF INN PRINCETON - EWING. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described with the staff. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

2/10 Terrible

Sandy

Disliked: Cleanliness, staff & service, property conditions & facilities
No good is bad 👎👎
Stayed 1 night in Sep 2023
Response from Nishaye RediResponse Specialist on Sep 17, 2023
Dear Sandy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Princeton - Ewing. I am sorry you had less that a satisfactory experience prompting your 1/5 score. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no mattresses in the room & the bathroom is not clean.
Stayed 1 night in Sep 2023
Response from Chirell Rediresponse Specialist on Sep 10, 2023
Dear Elizabeth,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Princeton - Ewing. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding no mattress in the room and unclean bathroom. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from LaTunde Murrant. Rewards Specialist on Sep 7, 2023
Hello Jose, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Serina

Travelled with family, Travelled with pets
It’s a Red Roof Inn, so you shouldn’t expect too much but it was clean and quiet. First room we got had a very loud a/c unit so the nice front desk staff member moved us to a nicer room. Nice grassy area for your pup as well. And extremely convenient to Rider University, which was the reason for our visit-move-in day.
Stayed 1 night in Sep 2023
Response from Tianna RediResponse Specialist on Sep 4, 2023
Hello Serina,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Princeton - Ewing. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the friendliness of our staff and the cleanliness of the room prompting your 4/5 score. I am glad to know that you made an effort to report the problem to the front desk before leaving in an effort to directly address your concerns. We value you as our guest and appreciate your feedback. Thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely, Tianna RediResponse Specialist

6/10 Okay

Shakuntalaben

Travelled with family
Liked: Cleanliness, staff & service, amenities
Standing shower area is too small, No exhaust fan in the bathroom.
Stayed 9 nights in Aug 2023
Response from Chevanese RediResponse Specialist on Aug 31, 2023
Dear Shakuntalaben,I appreciate your 3/5 rating and you sharing your feedback following your stay at the Red Roof Inn Princeton - Ewing. It upsets me to hear that the standing shower wasn't to your liking and there was no exhaust fan in the bathroom. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 Poor

Mevlana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not as shown in pictures before booking to old and not updated
Stayed 1 night in Aug 2023
Response from Toni-Ann RediResponse Specialist on Aug 27, 2023
Hello Mevlana, We are disappointed to see that you felt our location was not a reflection of what is advertised. This is generally not something our guests experience. Nevertheless, we apologize. We hope you have a good day. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

2/10 Terrible

Ching chen, rosemead

Stayed 1 night in Aug 2023
Response from Nishaye RediResponse Specialist on Sep 17, 2023
Dear Ching, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Khalid

Liked: Staff & service
Could be a little better
Stayed 1 night in Aug 2023
Response from Carla Red Roof Management on Aug 24, 2023
Dear Khalid,Thank you for taking the time to tell us about your experience at the Red Roof Inn Princeton - Ewing. I am pleased that we earned your 5/5 score, However, you mentioned that it could have been a little better. Our team is committed to satisfying our guests, so we are very thankful for your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 Good

Rosalin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The staircase is outdated and the property on the outside look rundown NEEDS to be renovated.
Stayed 1 night in Aug 2023
Response from Sharma RediResponse Specialist on Aug 17, 2023
Dear Rosalin,Thank you for taking the time to tell us about your experience at the RED ROOF INN PRINCETON - EWING. I am sorry the upkeep of the staircase and the exterior of our hotel were not being up to your standards.Thank you again for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,SharmaRed Roof Management RediResponse Specialist

8/10 Good

John

Stayed 1 night in Aug 2023
Response from LaTunde Murrant. Rewards Specialist on Sep 7, 2023
Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Okay

Shan

Stayed 3 nights in Aug 2023
Response from Dannielle Rediresponse Specialist on Aug 16, 2023
Hello Shan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sharma RediResponse Specialist on Aug 16, 2023
Hello Heather,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PRINCETON - EWING and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Very disappointing
I arrived late. Man who checked me in very pleasant. No elevator so must have 1st floor room. Unloaded car and then discovered the TV wouldn’t turn on. Not unusual occurrence. Returned to the desk. New guy. I tell him my TV won't turn on. He writes on his paper tablet that the TV won't work and tells me someone will check it at 9am. I ask for another room. He says they only have 2nd floor. I know that's a lie because I see 2 rooms across the lot with curtain opened. Any other time there has been a TV problem the desk clerk comes to the room and fixes. Can't sleep without TV noise. I have stayed here more frequently than any other Red Roof but will rethink in the future.
Stayed 1 night in Aug 2023
Response from Carla Red Roof Management on Aug 13, 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Princeton - Ewing. I am glad that you were pleased with our staff who checked you in. However, it seemed your stay fell short of your expectation due to the situation you described regarding the TV wouldn't turn on, our property not having an elevator and the other concerns you listed. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist