Property amenity

Reviews of Country Inn & Suites by Radisson, Princeton, WV

3 out of 5
Country Inn & Suites by Radisson, Princeton, WV
111 Halls Ridge Rd, Princeton, WV

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1006 reviews" "
Rating 8 - Good. 301 out of 1006 reviews" "
Rating 6 - Okay. 133 out of 1006 reviews" "
Rating 4 - Poor. 76 out of 1006 reviews" "
Rating 2 - Terrible. 39 out of 1006 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

REBECCA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly! We've stayed there about 4 times now and will continue to do so!
Stayed 1 night in Apr 2024
Response from Cathy Bradley GM on Apr 18, 2024
Rebecca, Thanks so much for the great review. We are so pleased that you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Nancy G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to the hi-way.
Stayed 1 night in Apr 2024
Response from Cathy GM on Apr 17, 2024
Nancy, thanks for taking the time to review your stay! We are so happy you chose to stay with us and hope we will see you again!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains needed to be fixed. Breakfast offered no decaf tea or coffee.
Stayed 1 night in Apr 2024
Response from Cathy GM on Apr 16, 2024
Thanks for taking the time out of your day to review your stay. We appreciate your comments. We are currently in the process of updating our curtains. We do have decaf coffee available each morning in the lobby. I am sorry you were not able to locate it.

8/10 Good

Nate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Cathy Bradley GM on Apr 16, 2024
Thanks for taking the time to rate your stay. We hope to see you again!

8/10 Good

Raghu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and service, property is a bit dated.
Stayed 2 nights in Apr 2024
Response from Cathy Bradley GM on Apr 16, 2024
Thanks for taking the time to review your stay. We agree that as an older hotel we do have some dated items in our rooms and we plan on upgrading in the future. We pride ourselves on having a great staff! Hope to see you in the furture!

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Good but bed was too soft
Stayed 1 night in Apr 2024
Response from Cathy Bradley GM on Apr 16, 2024
Anita, thanks for taking the time to review your stay. I am sorry your bed was not comfortable. We would have happily moved you to another room if you had notified us earlier. We appreciate your business and hope to see you again in the future!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Easy for travelers to reach. Excess to expressway, both on and off was very easy. And lastly the morning breakfast was excellent.
Stayed 1 night in Apr 2024
Response from Cathy GM on Apr 17, 2024
Anthony, Thanks so much for taking the time to review your stay! We appreciate your feedback and are so happy you chose to stay with us! We hope to see you again should your travels bring you back to Princeton WV.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Ok but not great
Stayed 1 night in Apr 2024
Response from Cathy Bradley GM on Apr 13, 2024
Thank you for taking the time to rate your stay. We appreciate your business and hope you will come back and see us!

8/10 Good

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable bed. Noisy a/c fan that I couldn’t get to shut off. Excellent staff.
Stayed 1 night in Apr 2024
Response from Cathy Bradley GM on Apr 3, 2024
So sorry you had an issue with your AC Fan. We would have happily come to your room and reset the unit for you to stop that noise. Thanks for taking the time to let us know how you enjoyed your stay.

10/10 Excellent

James, Lansdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were extremely friendly and helpful.
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Apr 2, 2024
Thanks so much for taking the time to review your stay. We appreciate all our guests and are happy to know you had a good stay!

6/10 Okay

Steven, Delaware

Liked: Staff & service
People were great. Lobby and exterior very nice. Breakfast ok. Elevator and room need work, especially the tub.
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Apr 2, 2024
Thanks for taking the time to review your stay. We agree with you that we are in need of refreshing. We are working on it. I apologize if you had any negative experience.

6/10 Okay

Moira

Travelled with partner
Looked like it needed a refresh!
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Apr 2, 2024
Thanks for taking the time to review your stay. We are in the process of refreshing our guest rooms and tubs. I apologize if you were inconvenienced during your stay. We appreciate your business!

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Apr 2, 2024
Thanks so much for rating your stay. We are happy to hear that you enjoyed your visit! Hope to see you again!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Reception clerk was prompt and courteous and gave us a nice clean, quiet King bed room on 4th floor. Reception clerk recommended a great Mexican restaurant called Campestre about half mile drive. Delicious food and priced reasonably. We have stayed here 2 or 3 times before and would stay again.
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 30, 2024
Thanks, Andrew for the kind remarks! We appreciate your business and are happy to hear that we will see you again! Happy Easter!

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Apr 2, 2024
Thanks so much for taking the time to review your stay! We appreciate your feedback and your business. We hope we will see you again if your travels bring you back thru WV.

8/10 Good

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and clean. Also one of few hotels that offer complimentary breakfast.
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 30, 2024
Tasha, thanks for taking the time to rate your stay with us! Hope you have a Happy Easter Weekend!

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice place to stop for the night. Clean.
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 30, 2024
Joel, Thanks for taking the time to review your stay! Wishing you a happy, blessed Easter!

10/10 Excellent

Fred

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Dated
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 30, 2024
Fred, Thanks for taking the time to rate your stay! We hope we will see you again if your travels bring you back into the area!

10/10 Excellent

Ethel Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location ! Check-in easy and pleasant. Wonderful breakfast.
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 27, 2024
Thanks so much for taking the time to review our hotel. We appreciate your comments and hope to see you again!

10/10 Excellent

Kay

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of hotels that allow pets aren't very clean or updated. This hotel is. The room is pleasant, the mattress is nice, the staff was great and check in was easy.
Stayed 1 night in Mar 2024
Response from Cathy GM on Mar 22, 2024
Thanks so much for staying with us! We are happy you had a good stay. Safe travels!

6/10 Okay

Tyler

Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 21, 2024
On behalf of the entire staff of Country Inn & Suites. I want to thank you for taking the time to let us know how your stay was. We appreciate our guests and truly want to know if they left with a positive experience.

10/10 Excellent

Beverley

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Welcome staff was awesome
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 18, 2024
Thank you so much for taking the time to rate your stay. I appreciate your comment on our front desk agents! We are here because of our guests! Hope you will stay again if you are ever back in the area!

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 18, 2024
Thanks so much for taking the time to rate your stay! We hope to see you again!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 16, 2024
Thanks so much for taking the time to let us know how your stay was. We hope you will come back and see us in the future! We are currently resurfacing our pool and would love to show it off after completion!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Very enjoyable stay! Clean. Thank you!
Stayed 1 night in Mar 2024
Response from Cathy Bradley General Manager on Mar 12, 2024
Thanks so much for taking the time to review your stay. We are so happy that you enjoyed your stay. We hope you will come back and see us again!

8/10 Good

bob

Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Apr 2, 2024
Thanks for taking the time to review your stay. We appreciate your patronage and hope to see you again!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean is always my starting point. Spacious room. King bed was comfy. Bathroom is pretty worn. Great for an overnight. Thank you!
Stayed 1 night in Mar 2024
Response from Cathy Bradley General Manager on Mar 12, 2024
Thanks so much for choosing to stay with us! We appreciate your business and are happy that you enjoyed stay. We hope to see you again!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Cathy Bradley GM on Mar 8, 2024
On behalf of the entire staff of Country Inn & Suites, i want to thank you for staying with us and for the great comment. We appreciate our guests and hope to see you again!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cathy Bradley GM on Mar 3, 2024
Thanks so much for taking the time to review your stay. We love to hear from our guests to know how they enjoyed their stay. We hope you will stay again should you come through the area again.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and check-in..
Stayed 1 night in Feb 2024
Response from Cathy Bradley General Manager on Feb 27, 2024
Thanks for taking the time to let us know you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jan 2024
Response from Cathy Bradley General Manager on Feb 22, 2024
Thanks so much for the great review. We truly appreciate when we hear that a guest was happy with the stay!

10/10 Excellent

Jimmy, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and helpful. Breakfast was great! Clean and freshing room.
Stayed 2 nights in Feb 2024
Response from Cathy Bradley GM on Feb 22, 2024
Thanks for taking the time lets us know how you enjoyed your stay! We appreciate your patronage!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lower your expectations
The room was dated, no fan in the bathroom, entire room smelled funny. It’s an old hotel, the walls are paper thin. Furniture has stains. Found a dirty towel in the shower, so we are assuming it wasn’t cleaned. Not a good experience
Stayed 1 night in Jan 2024
Response from Cathy Bradley General Manager on Feb 27, 2024
I am so sorry you had a bad experience. While I can't change the age of the hotel, I will assure you that we are absolutely working to improve any deficiencies.

6/10 Okay

JASON

Stayed 1 night in Jan 2024
Response from Cathy GM on Feb 29, 2024
Sorry for the late reply. We want to thank you for taking the time to rate your stay.

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and up to date.
Stayed 1 night in Jan 2024
Response from Cathy General Manager on Feb 27, 2024
Thanks for taking the time to let us know that you enjoyed your stay. We hope to see you again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024
Response from Cathy General Manager on Feb 27, 2024
Thanks for taking the time to let us know that you had a good experience at our hotel. We hope to see you again!

8/10 Good

Leymar

Stayed 1 night in Jan 2024
Response from Cathy Bradley General Manager on Feb 22, 2024
Thanks for taking the time to rate you stay!

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Add this one to your list
I was very impressed with this hotel. We had a two queen bed suite with sofabed on the fourth floor, and the layout of everything was perfect. There was a privacy door between the room with the queen beds and the room with the sofabed, so we were able to watch two different tv shows at the same time, and I was able to reach the toilet paper without removing it from the holder or contorting my body into an unnatural shape. This will definitely be on my list of hotels to stay at again.
Stayed 1 night in Dec 2023
Response from Cathy Bradley General Manager on Feb 27, 2024
On behalf of the entire staff of Country Inn & Suites, I would like to thank you for taking the time to review your stay. We love to hear such positive feedback. We look forward to seeing you again!

10/10 Excellent

Minsoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cathy GM on Feb 29, 2024
Sorry for the late reply! We do want to thank you for taking the time to rate your stay. We hope to host you again in the future!

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Four nights stay mother daughter. Ski trip. 25 to 30 minutes from the slopes. We did one bedroom suite with two queen beds and a separate living area just so we could have extra space to store things. Will book this exact type again in the future. It was perfect for our party of 3. Indoor pool was not really heated but the room was warm where the pool was so it was nice to sit on the side of the pool and put my legs in the pool after a long day of skiing.
Stayed 4 nights in Dec 2023
Response from Cathy Bradley General Manager on Feb 16, 2024
Thanks so much for your great review. We appreciate your patronage and hope to see you again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ryan, Glenshaw

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cathy Bradley GM on Dec 31, 2023
On behalf of the entire staff of Country Inn and Suites, I want to thank you for staying with us. Unfortunately, it seems that you did not enjoy your stay. I am so sorry you didn't relay the issues you encountered. I would have happily tried to correct any deficiencies. Wishing you a happy holiday season and new year!

8/10 Good

Barney

Stayed 1 night in Dec 2023
Response from Cathy Bradley General Manager on Feb 22, 2024
Thanks for taking time out of your day to rate your stay. We hope you enjoyed your stay.

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Just ok
Staff was friendly and room was spacious, but overall the hotel is rather rundown and in need of sprucing up.
Stayed 1 night in Dec 2023
Response from Cathy GM on Dec 29, 2023
On behalf of the entire staff of Country Inn & Suites I want to thank you for taking the time to review your stay. I do agree that we as an older hotel are need of a facelift. We are in the process of updating and resurfacing our tubs. We do appreciate your business and we wish you a very happy new year!

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in and out. Good breakfast. Pool was closed but we were able to use the pool next door.
Stayed 1 night in Dec 2023
Response from Cathy GM on Dec 29, 2023
Thanks for taking the time to review your stay. We are pleased with your comments. We hope you will choose to stay again should your travels bring you back to the area.

10/10 Excellent

Barbara

Stayed 1 night in Dec 2023

6/10 Okay

Melinda

I just hated the fact that they would not let me pay in cash for my reservation because I’ve done it at several hotels over the years and also the pool was out of order, which was one of the main reasons why we booked this hotel for Christmas
Stayed 2 nights in Dec 2023
Response from Cathy GM on Dec 27, 2023
I am not sure exactly what happened that you were told we do not accept cash. We do accept cash upon check out but do require a cash deposit or credit card on file to guarantee your room. I do apologize for the pool being down. We have been closely monitoring it to keep it safe for all our guests.

10/10 Excellent

Jettie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very approachable to answer any questions
Stayed 1 night in Dec 2023
Response from Cathy Bradley General Manager on Feb 27, 2024
Thanks so much for letting me know that you had a good stay at our hotel. We hope to see you again!

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hotel
Nice easy hotel stay. Not the fanciest or coziest, but good for a nights sleep and great breakfast selection. Love a pull out couch for my family!
Stayed 1 night in Dec 2023

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No sleep and no breakfast
Mattress was terrible. My husband and I both tossed and turned all night. And the english muffins on the breakfast buffet were as hard as a rock.
Stayed 1 night in Dec 2023
Response from Cathy Bradley General Manager on Dec 23, 2023
I am so sorry that you did not enjoy your stay. I will reach out to you after I have addressed the issues with the mattress and with the breakfast attendant.