2 bars/lounges

Reviews of South Hill Lodge

3 out of 5
South Hill Lodge
3245 2Nd Avenue West, Prince Albert, SK

Reviews

5.8
Rating 10 - Excellent. 63 out of 602 reviews" "
Rating 8 - Good. 158 out of 602 reviews" "
Rating 6 - Okay. 145 out of 602 reviews" "
Rating 4 - Poor. 103 out of 602 reviews" "
Rating 2 - Terrible. 133 out of 602 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Deryk

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First impression when we walked in: sketchy. There was security in the lobby and for good reason. The hotel has a loud bar in it which we could hear clearly from our room. We could also hear the people passing gas in the bathroom below ours and doors slamming in the hallway all night long. (The doors are very noisy) Our room was very warm but turning down the thermostat did nothing. I think it was broken. When I called the front desk all they could suggest was to open the window. However, our window seemed to be directly above the bar entrance, so the loud music and various types of smoke just wafted in. We actually ended up running the air conditioner all night—in December!—just to battle the relentless heater. At shortly after 3am a loud knock at the door had me out of bed and when I poked my head out a security guard knocking at another door down the hall said “Sorry, wrong room.” But it wasn’t all bad: The bed, while initially seeming unimpressive, turned out to provide a relatively comfortable rest. When we weren’t being woken up of course. And whatever staff we dealt with directly were very friendly, if not always helpful. The “continental” breakfast, meanwhile, was actually a menu of full breakfasts. Good news if you’re a big breakfast eater like me, but you might be disappointed if you’re looking forward to something lighter.
Stayed 1 night in Dec 2023

6/10 Okay

Warren, Cumberland House

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Kim

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I liked the location, staff were friendly But, the room was very dirty, the keylock on one access did not function because the doorframe was damaged, was unable to get facecloths for the entire stay, very noisy both from guests and the poor soundproofing in an older building.
Stayed 2 nights in Aug 2023

8/10 Good

john

Travelled with family
Liked: Amenities
Everything was fine
Stayed 2 nights in Aug 2023

6/10 Okay

Jessica, Regina

Business traveller
Liked: Staff & service
I was at hotel on businesses . Average 3 star accommodation. Room furnishings were newer with LCD TV with good cable TV selection. Carpet had stains. Need carpet steamcleaner on call. Had undisturbed sleep can't say that will be everyones experience. Nearby access to multiple restaurants, pubs, stores, theater.
Stayed 1 night in Aug 2023

4/10 Poor

Murray

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else if is an option
Check-in was difficult. Many people were standing at the entrance, loitering. They were not checking in. The staff behind the desk seemed to struggle with the English language; therefore, requests seemed to be challenging to understand. No quiet hours at this hotel. Clearly, they were not observed or enforced if they had quiet hours. Rooms were below average for cleanliness. The shower head leaked excessively, the linen was like using sandpaper, and the toilet paper was "paper" thin. Food was acceptable at the local establishment that is/was attached to the hotel. The fixtures were dirty in the main part of the room and in the bathroom. The beds were quite uncomfortable and I wonder if the pillows could be any smaller. The TV was ready to fall over as the bolts for securing it to the mount had fallen out, the lamps by the bed were clearly broken for some time with no attempt to repair. The deadbolt did not want to engage as the holes did not line up. Needed to lift up with great force on the door handle to get the deadbolt to engage. The curtains were dirty and literally hanging on by a thread. Had I known this is what I was paying for, I would have made arrangements to stay somewhere else. The only positive thing I have to say is that there are plenty of places well within walking distance to eat.
Stayed 1 night in Aug 2023

2/10 Terrible

Clinton

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was supposed to be non smoking but smelled like smoke.had to febreeze and burn candles to cover the smell. The sheets had blood stains on them. Didn’t notice until the morning or wouldn’t have stayed. The furniture was flimsy, coffee tables in suite room shook. The bathing towels were no bigger than hand towels. Will never stay here again. Was written up as a king size bed ended up a queen. Top 3 of the worst hotel rooms I have ever stayed in.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Is it too late to go somewhere else?
The first room was dirty. Toilet was running, sink was clogged with what looks like puke. Washed hands and it started to float up into the sink. Floor was sticky. Windowsill was full of dirt. Box spring mattress had dirt on the top under the main mattress. We went back to the front desk and were given another room. The second room was a lot better but had its issues as well. The shower curtain rod had screws missing from the top which allowed the rod to tilt down. Not a big deal unless you took a shower, you had to keep closing the curtain as it would slide open every 10 seconds. Toilet paper rod was missing, but there were toilet paper rolls there to use. Location of this Hotel was questionable. Had to keep looking out the window to check on our car because off all the bums in the area. When we checked in, the cops were just arriving to arrest a guy that was covered in blood with no shirt or shoes. Then another woman was being kicked out and making a huge spectacle as she was being escorted out of the building. The hotel can't do anything about the people in the area or the people that cause trouble in their building. I see now why they had 3 security guards on site. They do however have the responsibility to keep their room Maintenace up and clean. We won't be staying here again. We couldn't get out of there fast enough. I thought the Ramada had a standard to live up to, but I guess that's not the case in Prince Albert. Staff was great and helped out when we needed it.
Stayed 1 night in Aug 2023

4/10 Poor

Wanda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was concerned about safety with the people hanging around parking lot day and night!
Stayed 2 nights in Aug 2023

2/10 Terrible

Glenn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL FROM HELL
Stayed 5 nights in Jul 2023

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay there again
Stayed 3 nights in Jul 2023

4/10 Poor

greg n

Stayed 1 night in Jul 2023

2/10 Terrible

camay

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not book this hotel.
Do not book or stay at this hotel unless you smoke a pack a day and frankly don’t care if there is old rotting food on the carpet, and flies in your room, and zero screen on large parking lot window. This was the dirtiest hotel I have ever walked into. Thankfully the staff at the front asked me to view room before paying! Do not book this hotel.
Stayed 1 night in Jul 2023
Response from Bharat Gogna on Jul 12, 2023
Dear Camay,Thank you for taking the time to write such a detailed review. I am sorry that your experience was not up-to par. All your comments are essential for us to improve our overall services. I hope you give us another chance to serve you better in the future and I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.Sincerely,Ramada Prince Albert

4/10 Poor

Sean

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jul 6, 2023
Dear Sean,Thank you for your feedback. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking appropriate measures to improve our services and provide our guests an experience they deserve. I hope you accept my sincere apologies and give us another chance to serve you better in the future.Sincerely,Ramada Prince Albert

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jul 3, 2023
Dear Julie,Thank you for your review and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

8/10 Good

Janet F

Travelled with family
Liked: Cleanliness, staff & service
The pillars are in the way to park at disability parking limited parking spaces in the front parking
Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Janet,Thank you for taking time to provide your feedback on your stay at our hotel. I am happy that your overall experience was positive and I apologize for the inconveniences you had to face during your stay. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

2/10 Terrible

Clayton

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Filthy!
Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Clayton,I appreciate you taking time to provide such a candid feedback on your stay at Ramada Prince Albert. I am really sorry that your experience did not meet your expectations. Please rest assured that we are taking measures to rectify such issues and provide our guest with our improved services. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy hotel
We arrived to a parking lot with several drug addicts in the corner of the parking lot. We left and found another hotel to stay at.
Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Kevin,Thank you for taking time and provide such a candid feedback about your experience at Ramada Prince Albert. I am disappointed that this was not a pleasant experience that you deserve. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future with our improved services.

2/10 Terrible

Daphne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend. Nonsmoking rm smells smoky, shower fixture broken, pouring out water and wouldn't stop. Called front desk and nothing done. Fixed ourselves to be able to shower. Did not feel safe in area.
Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Daphne,I appreciate you taking time to provide such a candid feedback on your stay at Ramada Prince Albert. I am really sorry that your experience did not meet your expectations. Please rest assured that we are taking measures to rectify such issues and provide our guest with our improved services. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

6/10 Okay

Roberta

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Roberta,Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

4/10 Poor

Russell

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Russell,I appreciate you taking time to provide such a detailed feedback on your stay at Ramada Prince Albert. I am really sorry that your experience did not meet your expectations. Please rest assured that we are taking measures to rectify such issues and provide our guest with our improved services. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

10/10 Excellent

Adele

Stayed 1 night in Jun 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Adele,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

Sonja

Business traveller
Disliked: Property conditions & facilities
The room has several damaged items: towel, chair, receptacles, door hanger in the room, very dirty floor, vacuum cleaner running at 8:30pm in the hallway. Bed appears to be clean.
Stayed 1 night in May 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Sonja,I appreciate you taking time to provide such a detailed feedback on your stay at Ramada Prince Albert. I am really sorry that your experience did not meet your expectations. Please rest assured that we are taking measures to rectify such issues and provide our guest with our improved services. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

6/10 Okay

Jason

Travelled with family
Disliked: Cleanliness, staff & service
Nothingness
Stayed 1 night in May 2023
Response from Bharat Gogna on Jun 25, 2023
Dear Jason,Thank you for taking time to provide your feedback on your stay at our hotel. I am happy that your overall experience was positive and I apologize for the inconveniences you had to face during your stay. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

2/10 Terrible

Sharon

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had problems with the plug ins,shorting out on us,we did not stay&t get said you'll give me my refund,I'm waiting for my refund for 2 nights,I felt so aweful there ,I will not ever stay there book there again
Stayed 2 nights in May 2023
Response from Bharat on May 15, 2023
Dear Sharon, Thank you for taking time to provide such a candid feedback about your stay. I am very disappointed to know that your experience was not upto mark. Please note that your concerns have been passed on to our management. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

2/10 Terrible

Susan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat, unsafe space heater provided. No breakfast. Staff not helpful. Room not ready for check in. Staff swearing at each other at front desk. Fire alarms pulled in middle of the night. People fighting in parking lot. Very very noisy place.
Stayed 5 nights in Apr 2023
Response from Bharat on May 15, 2023
Dear Susan.Thank you for taking time to provide such a candid feedback about your stay. I am disappointed to know that you had to face several issues during your stay and our staff was unable to resolve them for you. Please accept my sincere apologies. Your feedback is very important to us for educating our staff about good and bad service. I hope you give us another chance to serve you better in the near future with our improved services.SincerelyRamada Prince Albert

2/10 Terrible

Edmund

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dated furniture, sketchy reception area,room inadequately ready, staff seemed to not be doing their job,felt unsafe. Breakfast was the only positive….all this shortened our stay by five days.
Stayed 7 nights in Apr 2023
Response from Bharat on May 2, 2023
Dear Edmund,Thank you for taking time to provide such a detailed feedback on your stay. I am saddened to know that your stay did not meet your expectations and our staff failed to provide you a better service. Your feedback is really important for us to educate our staff about good and bad service. Please accept my sincere apologies and I hope you give us another chance to serve you better in the future.Thank you,Ramada Prince Albert

6/10 Okay

Wayne

Travelled with partner
Disliked: Property conditions & facilities
The public area was not clean and showed wear and tear.
Stayed 2 nights in Apr 2023
Response from Bharat on May 2, 2023
Dear Wayne,We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please rest assured that we are taking enough measures to rectify these issues and provide our guests a better experience. I hope you accept my sincere apologies and give us another chance to serve you better in the future.Thank you,Ramada Prince Albert

6/10 Okay

Donovan

Business traveller
Liked: Staff & service
Stayed 2 nights in Apr 2023
Response from Bharat on May 2, 2023
Dear Donovan,Thank you for taking time to provide a feedback about your stay. I am happy that overall your experience was positive. I hope you give us another chance so that we can improve our services and provide you a better experience on the next visit.Thank you!

4/10 Poor

Scott

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a bad smell ! And no heat
Stayed 1 night in Apr 2023
Response from Bharat on May 2, 2023
Dear Scott,We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. Please rest assured that we are taking enough measures to rectify these issues and provide our guests a better experience. I hope you accept my sincere apologies and give us another chance to serve you better in the future.Thank you,Ramada Prince Albert

4/10 Poor

Blair

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place to sleep but not the cleanest
Stayed 2 nights in Apr 2023
Response from Bharat on May 2, 2023
Dear Blair,Thank you for taking time to provide a feedback about your stay. I am saddened to know that your experience did not meet your expectations. I hope you accept my sincere apologies and give us another chance to serve you better in the future.Thank you,Ramada Prince Albert

6/10 Okay

Angel

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Budget
Very nice security guards on site. Hotel needs major remodel.
Stayed 1 night in Apr 2023
Response from Bharat on Apr 12, 2023
Dear Angel, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Rodney

Travelled with group
Disliked: Amenities, property conditions & facilities
The room door wasn’t working good, the room was very cold with no controller to turn it warm. The blankets were thin and none extra. The tv had only a little bit of Chanel’s, the bar was closed .
Stayed 1 night in Apr 2023
Response from Bharat on Apr 12, 2023
Dear Rodney, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Bharat on Apr 12, 2023
Dear Andrew, Thank you for providing such candid feedback of your stay. I am saddened to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

8/10 Good

terry

Stayed 1 night in Mar 2023
Response from Bharat on Apr 12, 2023
Dear Terry, Thank you for providing such candid feedback of your stay. I am saddened to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

4/10 Poor

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room stunk & floors dirty & gum on night stand!
Stayed 1 night in Mar 2023
Response from Bharat on Apr 12, 2023
Dear Helen, We appreciate you taking the time to provide us with such detailed feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Alex

Stayed 2 nights in Mar 2023
Response from Bharat on Apr 12, 2023
Dear Alex, Thank you for providing this feedback of your stay. I am saddened to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities
Never will I stay at that hotel again
Stayed 1 night in Mar 2023
Response from Bharat on Apr 12, 2023
Dear Helen, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

4/10 Poor

helen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Where to start. I booked a room for four expecting a sofa bed as it showed pictures of a suite and said room for 5 people, I got a two queen bed. I called the desk. No suites with two beds. Only a one bed and sofa so the pictures are false. I asked for a blanket for me mom and they brought me a mattress pad. I also asked for an extra pillow. They brought two pillow cases. The floor in the bathroom had ashes on it so it was not cleaned obviously and we were only given one bath towel l, when though I booked for four people. Blah. Too bad and I paid 106.00 after using 60 dollars in points.
Stayed 1 night in Mar 2023
Response from Bharat on Apr 12, 2023
Dear Helen, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Edward

Stayed 1 night in Mar 2023
Response from Bharat on Apr 11, 2023
Dear Edward, Thank you for taking time to leave a review. I am disappointed to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Marissa

Disliked: Amenities, property conditions & facilities
Paid $150 for a terrible low quality room, and my truck was stolen from outside the hotel and never recovered. Negative zero out of 10 stars.
Response from Bharat on Apr 11, 2023
Dear Marissa, Thank you for taking the time to write such a detailed review. I am very disappointed to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

4/10 Poor

Corrina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing for a Ramada. The floor had not been cleaned at all in the room. There was smoke bits and dirt in the bathroom. The chair by the desk was duck taped together. The room looked like it was falling apart. Beds were clean and comfy which we appreciated but would not stay again. As the pub exists into the hotel lobby I do not suggest bringing kids. We wouldn’t let our teenagers move about on there own. The only positive as the restaurant Thst gave the breakfast in the morning. They were very friendly and the food was good.
Stayed 2 nights in Feb 2023
Response from Bharat on Apr 11, 2023
Dear Corrina, Thank you for taking the time to write such a detailed review. I am very disappointed to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

4/10 Poor

Darlene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Coffee pot not working, smell of smoke, restaurant food was nasty. .workers were good and friendly. .place could use painting....its not a 3 star....no ice machine
Stayed 1 night in Feb 2023
Response from Bharat on Apr 11, 2023
Dear Darlene, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Terrible

Tony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in chambles. It's dirty, falling apart. I will never stay at this hotel again or any other Ramada. It's rating is out of date. Expedia needs to be careful on who they recommend. They gave me a space heater to help heat my room. Check in was late and no face clothes in the bathroom. Sheets were dirty. If it wasn't -37 deg outside i would've left.
Stayed 1 night in Feb 2023
Response from Bharat on Apr 11, 2023
Dear Tony, Thank you for taking the time to write such a detailed review. I am disappointed to know that your stay did not meet your expectations. Please rest assured that we are working on improving our services in order to provide you a better experience next time you visit us. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Gerard

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our rooms heat did not work. "Suite" set up so you couldnt see tv. Very thin blanket and coffee maker didnt work. Wasnt expecting alot, but was very disappointed still
Stayed 1 night in Feb 2023
Response from Bharat on Apr 11, 2023
Dear guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Terrible

denis

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bar was open late and all the drunk people walking around!! The rooms stinks!
Stayed 1 night in Feb 2023
Response from Bharat on Apr 11, 2023
Dear Denis, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a plain old dump. Photos on their website are misleading and do not adequately show the present day run down conditions. Was dirty, taps dripping, lack of working lights, duct taped furniture. Ramada should be embarrassed to be associated with this hotel.
Stayed 1 night in Feb 2023
Response from Bharat on Apr 11, 2023
Dear guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

6/10 Okay

Christina

Stayed 1 night in Jan 2023

4/10 Poor

Bryce and Kimberly

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service
Nice free upgrade