Ratings based on 1,243 Verified Reviews

3.0 out of 5
62% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromUtah

I will stop here again. Rooms are like new.

Posted 21-Feb-2017
Pros: The bed was very comfortable. Room was clean.
Location: The location is an easy on and off of I15. Hard to beat the easy access.
The rooms in building A on 10th floor have been remodeled to almost new condition. Casino and room smelled great not lasting odor of the old days. The staff were very helpful and Michael was especially fun to talk to. I would recommend this hotel in the future. Can't beat the price or convenience. The Denny's inside felt clean and the food was really good.
2out of 5
by A verified traveller

Unmaintained

Posted 19-Feb-2017
The hotel was run down with maintenance showing everywhere. Have stayed here in the past and it looks like they stopped taking care of the place since.
1out of 5
by A verified traveller fromSt Joseph, MI

Could not open door, heater was broke, room a mess

Posted 19-Feb-2017
Pros: Getting out as soon as we could the next morning.
Cons: Re-do rooms, have a place to eat besides Denny's and MacDonald, and get things working that you are paying a resort fee for.
Location: To late in the evening to check other places out.
Don't stay here! Unless you want to eat in a Denny's don't eat here. Used to be nice now JUNK. You pay a $ 15.00 Resort fee and Monorail was not working, river ride not open. DON'T GO HERE!!!!!!!!!!
3out of 5
by A verified traveller

Posted 11-Feb-2017
The hotel definitely shows it age. Room was clean but old. The bed was comfortable. I checked in late and left early. This place was a resting stop for me. This was not the nicest place.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice place to relax

Posted 11-Feb-2017
I have booked twice at this hotel. My kids love it... Its a great place to have a single stay to relax and enjoy comfort with family.
2out of 5
by A verified traveller

ok hotel

Posted 8-Feb-2017
Pros: close to the other casinos
Cons: update all rooms
Location: good
nice location clean we had no problems quite staff frendly
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Feb-2017
It was ok, the McDonalds was terrible how do you burn a quarter pounder. The room was fine. I didn't expect much. For the money the experience was ok
3out of 5
Recommended
for Everyone
by A verified traveller

Interesting hotel

Posted 4-Feb-2017
Pros: Room was great. TV old but worked
Location: Outlet mall
Check in easy. Nice large hotel room comfortable bed clean room This hotel/ casino is cavernous, somewhat dark in main area. Interesting with huge trees way up to ceiling which was very high up. We were somewhat disappointed that a good portion of amenities closed or only open on weekend. Large waterfall closed for maintenance. Some eating places closed, monorail only open weekends this time of year. Shuttle will take you to outlet mall, or other hotels in area free. Easy walking to other hotels.
3out of 5
Recommended
for Everyone
by A verified traveller fromLos Angeles

Okay

Posted 1-Feb-2017
No coffee in room, old tv without cable. Room was nice, bed comfortable, casino was good, Dennys restaurant inside was just what I needed. Parking was a bit dumb, pull up check in, have to drive all the way out, to get back to the parking lot. Would be nice to have motorcycle parking.
2out of 5
by A verified traveller fromKern County

Dirty and run down

Posted 31-Jan-2017
Our room had really dirty carpet and what appeared to be dried mucous on walls. Pretty disgusting. Staff were all quite nice. Food court was adequate.