Ratings based on 4,429 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
63% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Horrible night

Posted 4-Dec-2016
The carpet was wet.. do to carpet cleaning and not been dried suficient... they moved to another room.. and worse. So decided to go back to the original that wasnt that wet. So horrible. Un profesional staff.
2out of 5
by A verified traveller

Posted 1-Dec-2016
Noise , I can hear next room. TV & Doggie barking Staff are un kind Food court staff also unkind
3out of 5
by A verified traveller

Posted 1-Dec-2016
Good price, need maintenance in rooms, more clean, wall paper coming off
2out of 5
by A verified traveller fromwhittier, United States of America

Not what it used to be

Posted 29-Nov-2016
Place has gone down over the past few years. Rooms are becoming dated, non smoking rooms still smell heavily of smoke, carpets throughout the hotel are dirty. Hoping this place is next up for renovations. Whiskey Pete's, surprisingly, is the place to stay at now. Still a great place to gamble.
3out of 5
by A verified traveller fromUS

Posted 28-Nov-2016
Cons: Rooms need to be updated, coffee needs to be provided at no charge to hotel guests.
It could have been because of Thanksgiving holiday but hotel was not prepared for guests check in. No luggage carts to be found anywhere, no staff to assist. Very disappointed with this hotel.
4out of 5
by A verified traveller fromUS

Posted 27-Nov-2016
Ok place to stay when traveling. Good table games.
1out of 5
by A verified traveller fromUS

Dirty, dated hotel.

Posted 26-Nov-2016
After 2 rooms we still couldn't stay in this disgusting hotel. We ended up paying for another hotel because they wouldn't refund us. I can't believe they have the nerve to charge resort fees in this dump!
2out of 5
by A verified traveller fromUS

Sub par stay

Posted 25-Nov-2016
Pros: Nothing slot machines very tight one table game opened during my stay staff non existant
Cons: not enough room to write here
Location: Went to Primm to eat seems should have stayed there
Checked in only to be charged resort fee of 12.00 Interesting resort fee unable to use. Wifi non exist in my room outdated tv poor channel selection. Not kid friendly roller coaster closed log ride close arcade closed could't understand the use of a resort fee including pool closed talked to guest services about it they were not help full when asked to remove resort fee. Oh well what do you expect for 26.00 plus 12.00 resort fee gonna buy you
4out of 5
by A verified traveller fromsan diego, ca

Great place to stay

Posted 24-Nov-2016
Just stayed for the night. Always like staying there.
3out of 5
by A verified traveller fromUS

Posted 23-Nov-2016
The only thing that was bothersome is that when we checked in the clerk said he was giving us an upgrade to the newly remodeled rooms doe no charge. When I went to check out there was a charge for the upgrade I had not even asked for. I told the clerk about the previous evening and was grilled about the upgrade and finally after a few minutes the charge was removed. Customer service.