Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Johnson City, TN

Church youth group

Posted 24-Apr-2016
Pros: Breakfast and quiet.
Had 3 rooms there with our church youth group. Very nice place and breakfast was very good.
2 out of 5
by A verified traveller

Room not acceptable

Posted 6-Apr-2016
Pros: Location
Cons: Cleanliness of the rooms. Staff should wear uniforms, aprons, name badges, etc. to denote that they are "Staff" and not customers.
Location: Denny's across parking lot (gives hotel discounts) so if you want a hot breakfast, you can go there since hotel does not...only bagels/toast/cereal
Location is great! Cleanliness of the room was not! Had many failing points where the room was obviously not cleaned prior to our check in. I am writing a more extensive review and submitting to the hotel (and any corporate interests) as well as Expedia.
1 out of 5
by A verified traveller from California

Close to Starbucks

Posted 26-Mar-2016
Reservation lost or MIA. Lights, clock and security lock didn't work. Food left in frig. Called for help no help.
2 out of 5
by A verified traveller

Ok for a night

Posted 23-Mar-2016
Staff were friendly & helpful. Insufficient parking. Lots of yahoos w trucks, they should park them in a designated area because they are inconsiderate(frequently taking 2 spaces. Shower was falling apart. Coffee was good & they offer it all day. Linen was good & in good shape. Wifi is very good.
5 out of 5
by A verified traveller from Glendale, AZ

Great place to stay

Posted 18-Mar-2016
Pros: Comfortable bed.
Cons: Refreshing technology and USB ports for recharging phones/tablets.
Location: Prescott Valley is surrounded by lakes for fishing, trails for hiking, a great out of the valley location to get away from the summer heat.
A heated swimming pool? Wow! Kids were on an adventure when I arrived. Made me wish I brought my swimming trunks. From the greeting when I arrived to the check out the following day I found myself enjoying the stay here. They have discounts with near by restaurants (20% at Denneys) that just closes the deal for me.
4 out of 5
by A verified traveller from Prescott Valley, Arizona

Good Experience

Posted 15-Mar-2016
Cons: Maybe improve on breakfast.
We booked online and have had bad experiences in the past. Check in was very good and quick, room was very comfortable and all went well for a pleasant stay.
5 out of 5
by A verified traveller from phoenix az

nice place .short distance to everthing we wanted

Posted 7-Mar-2016
Pros: well lit up.close to the stores and places to eat.
Cons: the numbers the way they are set up.
Location: i think its up to the person or type you are. i liked it the way it was.
we stayed there cause to knew the area.if we needed anything they got it for us.they were well inform,and they helped everything .before i forget the coffee is the bestttttt!
5 out of 5
by A verified traveller from Los Angeles, California

Posted 2-Mar-2016
Pros: Everything!!!!!
Cons: I liked it the way it was. Close to Denny 's a big plus.
Location: Denny's was a big plus just had to walk across the parking lot.
Nice room, clean room, nice queen size beds I loved the room. Only one complaint, the people in the next room had three small kids, who kept banging on the wall or jumping on the beds. They were very noisy. Good thing our last night was a lot quieter .
2 out of 5
by A verified traveller from Show Low, Az

Old and not well maintained.

Posted 1-Mar-2016
Hotel was older than appeared in pictures and routine maintenance seemed lackinng.
4 out of 5
by A verified traveller from phoenix az

close to town and to get there from hotel

Posted 25-Feb-2016
Pros: if you needed anything would get tell you where you cold get it.
Cons: can't think of anything. all i needed was coffee and got the coffee ever.
Location: we did some shopping near by,but the main purpose was to go to the old town.
no problems with my stay.if i needed something they had it.