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Reviews of Prague Marriott Hotel

5 out of 5
Prague Marriott Hotel
V Celnici 8, Prague

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Meshal, MANAMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, rooms are big, staff are very friendly
Stayed 2 nights in Feb 2024
Response from Guest Relations Team on Feb 24, 2024
Dear Guest,Thank you for your recent stay with us.We appreciate you taking the time to share your kind comment.We are looking forward to welcoming you back to the Prague Marriott Hotel!

10/10 Excellent

SE WOONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2024
Response from Guest Relations Executive on Feb 18, 2024
Dear Guest,Thank you for your recent stay with us. We truly appreciate you taking the time to share with us your feedback and we are happy to hear you enjoyed your visit.We are looking forward to welcoming you again whenever your travel will bring you back to Prague.Prague Marriott Team

10/10 Excellent

zhigang, Sydney

Stayed 4 nights in Jan 2024
Response from Prague Marriott Team on Mar 24, 2024
Dear Guest,We appreciate you taking the time to rate your stay at the Prague Marriott Hotel.We thank you for staying with us and we look forward to welcoming you back.Sincerely,Prague Marriott Team

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Francesco Croce on Jan 12, 2024
Dear Ryan,Thank you for the great feedback!Looking forward welcoming you back to Prague!With kind regards,Prague Marriott Team

10/10 Excellent

Mahdis, Mission Viejo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! You can walk everywhere from the hotel. The rooms are comfortable and clean. But the bathrooms need remodeling! Good price.
Stayed 4 nights in Dec 2023
Response from Prague Marriott Team on Jan 3, 2024
Dear Guest,We would like to thank you for taking the time to share about your experience at the Prague Marriott Hotel.Wishing you a great day.

10/10 Excellent

Barbara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office team on Dec 12, 2023
Dear guest,Out team would like to thank you for the amazing rating.We wish you a great dayFront Office team

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel
Lovely property, very conveniently located, with an excellent and friendly staff. I have stayed at this hotel several times; my most recent week-long stay was my best yet.
Stayed 7 nights in Nov 2023
Response from Prague Marriott Team on Dec 12, 2023
Dear Guest,We would like to thank you for staying with us and we are happy to hear you enjoyed your stay.

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at centrally located hotel. Friendly staff. Seamless checkin/out. Very nice restaurant. Highly recommend.
Stayed 1 night in Oct 2023
Response from Marriott Prague Team on Oct 30, 2023
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience at Marriott Prague.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my colleagues. Thank you so much, you made our day!We hope to welcome you again soon and we wish you a nice afternoon.

10/10 Excellent

Keerthi

Stayed 2 nights in Oct 2023
Response from Marriott Prague Team on Oct 30, 2023
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience at Marriott Prague.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my colleagues. Thank you so much, you made our day!We hope to welcome you again soon and we wish you a nice afternoon.

10/10 Excellent

ROSENDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close it was to shopping, restaurants, and historical sites.
Stayed 9 nights in Jul 2023
Response from Marriott Prague Team on Sep 12, 2023
Dear guest, thank you for your review, we really appreciate it and we truly hope that you had a great stay with us and nice time in Prague. We hope to welcome you back again once your travels bring you back to the area. Sincerely, Marriott Prague Team

8/10 Good

Nayef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from Marriott Prague Team on Sep 11, 2023
Dear guest, thank you for choosing Marriott Prague for your stay and we appreciate your time taken to share about your experience with us. We hope you had a great stay with us and in Prague and we also hope to see you back again. Sincerely, Marriott Prague Team

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023
Response from Marriott Prague Team on Aug 27, 2023
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience at Marriott Prague.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your kind feedback has been shared with my colleagues. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Marriott Prague Team

8/10 Good

wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Final day of a two night stay was excellent. Customer service supervisor was excellent and very friendly.
Stayed 2 nights in Jul 2023
Response from Marriott Team on Jul 21, 2023
Dear guest, thank you very much for choosing Marriott Prague for your stay and for such wonderful review. You made our day! Thank yo so much. We hope to welcome you back soon. Sincerely,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Jul 2023
Response from Serena Di Russo, Guest Relations Executive on Jul 18, 2023
Dear Karen,On behalf of the Prague Marriott Hotel team, I would like to thank you for taking the time to share about your experience with us. If you wish to share any more details about your stay please feel free to contact me back.We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Marriott Team on Jul 13, 2023
Dear guest, thank you for your feedback. We are delighted and happy that you enjoyed your stay. We hope to welcome you back again in the future. Sincerely, Marriott Team

10/10 Excellent

oluwadamilola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good hotel with great facilities and a wonderful staff
Stayed 4 nights in May 2023
Response from Marriott Team on Jul 13, 2023
Dear guest, thank you for your feedback and kind words. We are trully delighted and happy that you enjoyed your stay. We hope to welcome you back again in the future. Sincerely, Marriott Team

10/10 Excellent

oluwadamilola

Business traveller
Liked: Cleanliness, staff & service
The property is well maintained and the staff are really fantastic
Stayed 1 night in May 2023
Response from Marriott Team on Jul 13, 2023
Dear guest, thank you for your feedback and kind words. We are trully delighted and happy that you enjoyed your stay. We hope to welcome you back again in the future. Sincerely, Marriott Team

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location next to old town, shopping and metro. Grocery store next door for snacks and great bakery and coffee shop a short distance away down a short alley (had GF desserts and gelato too)..
Stayed 3 nights in May 2023
Response from Marriott Prague Team on May 12, 2023
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience at Marriott Prague.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my colleagues. Once again, I appreciate you taking the time to share your feedback. Thank you very much.We hope to welcome you again soon.Sincerely, MArriott Team

10/10 Excellent

Lisseth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything in this Hotel is excellent, the beds super comfortable, breakfast, and location is a few blocks from the old town.
Stayed 3 nights in Apr 2023
Response from Francesco Croce on May 8, 2023
Dear Max,Thanks a lot for the amazing feedback!Looking forward to see you back in Prague :)With kind regards,Front Desk Team

2/10 Terrible

Renzo Carlos

Stayed 14 nights in Apr 2023
Response from Hotel Management on Oct 8, 2023
Dear Guest,We thank you for your feedbackFront Office Team

6/10 Okay

Daniella

Liked: Cleanliness
Stayed 3 nights in Apr 2023
Response from Francesco Croce on May 8, 2023
Dear Daniella,Thanks a lot for the nice feedback!Looking forward to see you back in Prague :)With kind regards,Front Desk Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Francesco Croce on May 8, 2023
Dear Anonymous,Thanks a lot for the nice feedback!Looking forward to see you back in Prague :)With kind regards,Front Desk Team

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and great location
Stayed 4 nights in Mar 2023
Response from Marriott Prague Team on Mar 20, 2023
Dear guest, thank you for choosing Marriott Prague for your stay and we thank you for a wonderful feedback, we really appreciate it and you made us very happy. Thank you very much. Sincerely, Marriott Prague Team

10/10 Excellent

Leslie

Stayed 3 nights in Mar 2023
Response from Marriott Prague Team on Mar 20, 2023
Dear guest, thank you for choosing Marriott Prague for your stay and we thank you for a wonderful feedback, we really appreciate it and you made us very happy.

10/10 Excellent

Wouter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Nicely redecorated ; very good separation between conference public and normal hotel guests. One of the best hotel stays in many years.
Stayed 1 night in Mar 2023
Response from Marriott Prague Team on Mar 10, 2023
Dear guest, thank you for choosing Marriott Prague for your stay and we appreciate your kind feedback and nice rating. Thank you really very much. We hope to welcome you back soon. Kind regards, Marriott Team

10/10 Excellent

WAI SUM KITTY

Stayed 3 nights in Jan 2023
Response from Marriott Prague Team on Feb 3, 2023
Dear Guest, thank you for your amazing rating, we are happy that you had a pleasant stay with us. We hope to welcome you back again once your travels bring you back to the area. Thank you one more time.

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was unable to utilize Marriott's promotion code for complimentary parking through Hotels.com, so I was stuck with a $60 charge for 3 days. Msrriott refused to honor the promo despite the issue of not being able to enter the code when making the reservation. That decision cost them any future bookings I make. Marriott was not tracking the complimentary breakfast associated with the room I rented h I had to go out of mycway each morning to have them correct it before eating. The room was very clean & comfortable. The location was excellent.
Stayed 2 nights in Jan 2023
Response from Marriott Prague Team on Jan 18, 2023
Dear guest, thank you for choosing Marriott Prague for your stay. We apologize for any inconveniences happened during your stay.We hope you had a pleasant time in Prague and in our hotel and we hope to welcome you back again. Sincerely, Marriott Prague Team

8/10 Good

Diana

Stayed 3 nights in Dec 2022
Response from Marriott Prague Team on Jan 3, 2023
Dear guest, thank you for choosing Marriott Prague for your stay and we appreciate your time taken to provide us your experience with us. We hope to welcome you back once your travels bring you back to the area.Kind regards, Marriott Prague Team

10/10 Excellent

Saud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, the rooms are comfortable and cozy.
Response from Marriott Prague Team on Jan 3, 2023
Dear guest,thank you for choosing Marriott Prague for your stay and we appreciate your time taken to share about your experience with us.Thank you for nice feedback, we are happy that you had a pleasant stay.We hope to welcome you back once your travels bring you back to the area. Sincerely, Marriott Prague Team

2/10 Terrible

Jana

Disliked: Staff & service
Stayed 1 night in Dec 2022
Response from Marriott Prague Team on Jan 3, 2023
Dear guest, Dear guest, thank you for choosing Marriott Prague for your stay and I appreciate your time taken to share about your experience with us.Your rating is below our standard. Could you be please so kind and share more information about your stay? Only with your comment we can make our service better and prevent misunderstandings happening in the future. We hope to welcome you back once your travels bring you back to the area.Sincerely,Marriott Prague Team

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Morden
Stayed 6 nights in Nov 2022
Response from Marriott Prague Team on Jan 3, 2023
Dear guest,thank you for choosing Marriott Prague for your stay and we appreciate your time taken to share about your experience with us.Thank you for nice feedback, we are happy that you had a pleasant stay.We hope to welcome you back once your travels bring you back to the area. Sincerely, Marriott Prague Team

4/10 Poor

Rory

Stayed 3 nights in Oct 2022
Response from Francesco Croce on Nov 9, 2022
Dear Rory,We appreciate you your honest feedback.Hoping to see you soon back in Prague!With kind regards,

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Francesco Croce on Nov 9, 2022
Dear Amy,On behalf of the whole team I would like to thank you for the great feedback. Happy you had a perfect stay with us.Looking forward to see you back in Prague :)With warm regards,Front Desk Team

10/10 Excellent

Abraham

Stayed 5 nights in Sep 2022
Response from Francesco Croce on Oct 8, 2022
Dear Abraham,On behalf of the whole team I would like to thank you for the great score!Looking forward to see you back in Prague!Francesco Croce,Front Office Manager

10/10 Excellent

Paul, Tel Aviv

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Great rooms.
Stayed 3 nights in Sep 2022
Response from Francesco Croce on Sep 13, 2022
Dear Paul,Thanks a lot for your great feedback!Looking forward to see you back in Prague!Front Desk Team

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, so well located and clean n comfortable beds many restaurants and shopping! The breakfast was amazing . We’ll be back.
Stayed 3 nights in Aug 2022
Response from Francesco Croce on Sep 13, 2022
Dear Elizabeth,Thanks a lot for your great score!Looking forward to see you back in Prague!Front Desk Team

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Francesco Croce on Sep 13, 2022
Dear Eric,We deeply appreciate your feedback!Looking forward to see you back in Prague!Front Desk Team

10/10 Excellent

Hari Krishnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Stayed 2 nights in Aug 2022
Response from Francesco Croce on Sep 13, 2022
Dear Hari,Thanks a lot for your great feedback!Looking forward to see you back in Prague!Front Desk Team

10/10 Excellent

ABEER VIVEK

Stayed 4 nights in Aug 2022

10/10 Excellent

laura, Manhatta Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Room was super clean and lobby is fantastic. The staff was friendly and helpful.
Stayed 2 nights in Aug 2022
Response from Francesco Croce on Sep 13, 2022
Dear Laura,Thanks a lot for your amazing score! The prague Marriott team really appreciate this!Looking forward to see you back in Prague!Front Desk Team

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central close to station, metro and tram lines. Very quite room (no street noise) and comfortable bed so we had great nights sleep. Friendly staff.
Stayed 3 nights in Aug 2022
Response from Francesco Croce on Sep 13, 2022
Dear Andrew,Thanks a lot for your great feedback!Looking forward to see you back in Prague!Front Desk Team

10/10 Excellent

Traci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location !! Beautiful and full of amenities!
Stayed 3 nights in Jul 2022
Response from Francesco Croce on Sep 13, 2022
Dear Traci,Thank you so much and happy you had a pleasant stay with us!Looking forward to see you back in Prague!Front Desk Team

8/10 Good

Maria Corazon Zaida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and amenities
Stayed 2 nights in Jul 2022
Response from Francesco Croce on Sep 13, 2022
Dear Maria Corazon,Thanks a lot for your feedback. We will share with the whole team :)Looking forward to see you back in Prague!Front Desk Team

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property loved our family stay here. Fantastic location and service, buffet was very good very comfortable bedding all in all I give this hotel 4.5 out of 5
Stayed 3 nights in Jul 2022
Response from Francesco Croce on Sep 13, 2022
Dear Paul,On behalf of the whole team I would like to thank you for your kind words. We really appreciate that!Looking forward to see you back in Prague!Front Desk Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing stay! The staff were extremely friendly! We were 2 families staying in multiple rooms and they accommodated all of our needs.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mansoor

Stayed 3 nights in Jul 2022

10/10 Excellent

Julio E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2022

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, location, great breakfast buffet!!!
Stayed 2 nights in Jun 2022

10/10 Excellent

Deidre

Stayed 1 night in Jun 2022