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The hotel is an easy 10 minute walk into downtown Exeter where all the shops and restaurants are. The staff at the front desk were all very friendly and helpful for any questions I had. A very nice place to stay and very clean.
Jeffrey
Stayed 1 night in Mar 2024
6/10 Okay
William
Business traveller
Mar 10, 2024
Had issues with kids running in the hallway and some kids playing hockey either in their room or hall after 11 PM
William
Stayed 2 nights in Mar 2024
Response from Ryan - General Manager on Mar 11, 2024
Good day William,Thank you so much for taking the time to provide feedback on your recent stay with us. On behalf of the entire team I would like to sincerely apologize that certain guests chose to be inconsiderate of others during your stay with us. We do have posted quiet hour signs on every floor and a robust policy in place to deal with noise issues at our hotel. Please do not hesitate make our staff aware of the issue as it is happening so that we can address it quickly and you can get back to a restful experience while staying at our hotel. -Ryan
We stayed one night mid road trip. Good breakfast, friendly staff, clean room. Pool was quite old/dated and our kids got scratched on cement (very sharp on stairs and edge at places). Otherwise had a good stay.
We went during a peak weekend and the rate we paid was rather high for a hotel of this type. But overall what you’d expect from a run of the mill chain hotel. Breakfast had good selection of hot food and pastries, coffee available throughout the day which greatly helps.
Only one staff available for check ins. Had a line of 6 guests. Would have thought during a holiday weekend they would have added a second person for the supper hour, to cover walk ins, phones and guests that had reserved online