Exterior

Reviews of Hampton Inn & Suites Exeter

2.5 out of 5
Hampton Inn & Suites Exeter
59 Portsmouth Ave, Exeter, NH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1005 reviews" "
Rating 8 - Good. 247 out of 1005 reviews" "
Rating 6 - Okay. 58 out of 1005 reviews" "
Rating 4 - Poor. 17 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an easy 10 minute walk into downtown Exeter where all the shops and restaurants are. The staff at the front desk were all very friendly and helpful for any questions I had. A very nice place to stay and very clean.
Stayed 1 night in Mar 2024

6/10 Okay

William

Business traveller
Had issues with kids running in the hallway and some kids playing hockey either in their room or hall after 11 PM
Stayed 2 nights in Mar 2024
Response from Ryan - General Manager on Mar 11, 2024
Good day William,Thank you so much for taking the time to provide feedback on your recent stay with us. On behalf of the entire team I would like to sincerely apologize that certain guests chose to be inconsiderate of others during your stay with us. We do have posted quiet hour signs on every floor and a robust policy in place to deal with noise issues at our hotel. Please do not hesitate make our staff aware of the issue as it is happening so that we can address it quickly and you can get back to a restful experience while staying at our hotel. -Ryan

8/10 Good

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night mid road trip. Good breakfast, friendly staff, clean room. Pool was quite old/dated and our kids got scratched on cement (very sharp on stairs and edge at places). Otherwise had a good stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
At check in gentleman was really nice A plus to all staff members....
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities. Bed was comfortable. Large spacious room. Pool was very nice and warm, clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

John, EUCLID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, especially Evan at the front desk. Quite and comfortable room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 3 nights in Feb 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Stayed 1 night in Feb 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Clean and comfortable!
Stayed 1 night in Feb 2024

10/10 Excellent

Kalyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gambit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The hotel was clean, the staff was helpful, and the breakfast had more than we thought it would which was a pleasant surprise
Stayed 1 night in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the salt water pool!
Stayed 1 night in Feb 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and convenient to a restaurant and our destination
Stayed 1 night in Feb 2024

8/10 Good

jeff

Stayed 1 night in Jan 2024

10/10 Excellent

Marsha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Suzanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Hampton Inn brand is consistent. Good value for price. Free breakfast and parking are appreciated.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pet friendly stay
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no complaints
Stayed 1 night in Dec 2023

10/10 Excellent

Michael, Tucson

Stayed 1 night in Dec 2023

8/10 Good

Qing

Business traveller
Liked: Cleanliness, staff & service, amenities
We went during a peak weekend and the rate we paid was rather high for a hotel of this type. But overall what you’d expect from a run of the mill chain hotel. Breakfast had good selection of hot food and pastries, coffee available throughout the day which greatly helps.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was great. Vent in bathroom works! Nice shower.
Stayed 1 night in Dec 2023

10/10 Excellent

CORI

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice place will recommend
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Stayed 1 night in Dec 2023

10/10 Excellent

Wonsub

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

larry a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back.
Loved the indoor pool and complimentary breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

david c.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Roberta

Stayed 1 night in Dec 2023

10/10 Excellent

Roy, Kemp

Travelled with family
Liked: Amenities
Stayed 5 nights in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The beds are very comfortable. We will definitely consider staying again in the future.
Stayed 4 nights in Nov 2023

8/10 Good

Deborah, Holden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only one staff available for check ins. Had a line of 6 guests. Would have thought during a holiday weekend they would have added a second person for the supper hour, to cover walk ins, phones and guests that had reserved online
Stayed 1 night in Nov 2023

10/10 Excellent

Gail, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and welcoming. The breakfast was good. And the rooms were clean!
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Svetlana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service 👏 👌
Stayed 2 nights in Nov 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the room was spacious and clean. The morning breakfast was freshand delicious.
Stayed 1 night in Nov 2023

10/10 Excellent

Shen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & Convenient!
Service amicable and rooms clean and spacious! Easily accessible to Phillips Exeter Academy and places to eat convenient even to walk
Stayed 2 nights in Nov 2023

10/10 Excellent

yajian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Exter
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
Very clean, very friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Jack

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nicer one, very clean.
Stayed 3 nights in Nov 2023

10/10 Excellent

Keith

Stayed 3 nights in Nov 2023