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Reviews of The Port Hotel

3 out of 5
The Port Hotel
53-57 Main Street, Portrush, Northern Ireland

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 188 reviews" "
Rating 8 - Good. 67 out of 188 reviews" "
Rating 6 - Okay. 34 out of 188 reviews" "
Rating 4 - Poor. 14 out of 188 reviews" "
Rating 2 - Terrible. 3 out of 188 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JULIE-ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and the bar and restaurant was warm welcoming and very Nice. Breakfast was fantastic great choice and nice booked hot breakfast also. Location was convenient and close to everything. Would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly, facilities
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good central location; friendly staff; dated building; room adequate; large bathroom
Stayed 1 night in Aug 2023

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very homely quality. The staff were friendly and helpful. Each morning the breakfast was delicious. Very easy to walk around Portrush, convenient and safe place to stay.
Stayed 3 nights in Aug 2023
Response from Staff on Aug 25, 2023
We are so happy you enjoyed your stay Dorothy. We look forward to welcoming you again in the future.

10/10 Excellent

WING MAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff there
Stayed 1 night in Aug 2023
Response from Staff on Aug 25, 2023
Thanks WIngman.

8/10 Good

Ciara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property did not have a lift & being 3 floors up & having a heart condition was not ideal but everything else was great
Stayed 2 nights in Aug 2023
Response from Staff on Aug 25, 2023
Hi Ciara. We are glad you had a nice stay. Contact us next time your in Portrush and we'll get you lower.

10/10 Excellent

Orla

Stayed 1 night in Aug 2023

4/10 Poor

Michelle

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 4 nights in Jul 2023
Response from Staff on Aug 25, 2023
Thanks David

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Maureen

Very central location Staff very attentive
Stayed 2 nights in Jul 2023
Response from Staff on Aug 25, 2023
Thank you Maureen. We are pleased you enjoyed your stay

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

David

Stayed 1 night in Jul 2023

10/10 Excellent

Jackie

Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Nora

Stayed 1 night in Jun 2023

10/10 Excellent

Jirina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family room was great size. Nice that the kids had proper beds and not sharing a sofa bed. Easy check in/out. Convenient to anywhere in Portrush. We had dinner and breakfast, both very good!
Stayed 1 night in May 2023

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Clare

Stayed 1 night in Apr 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was always well staffed, room was clean and fresh. Staff were all very helpful couldn't do enough for you. Breakfast was exceptional freshly cooked other food was excellent. Will stay here again very soon.
Stayed 2 nights in Apr 2023

6/10 Okay

Robert

Stayed 1 night in Apr 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was lovely. Very friendly staff and breakfast was very tasty. Would definitely stay again.
Stayed 1 night in Mar 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, very attentive,and very friendly. Overall a very good place to stay.
Stayed 1 night in Mar 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean and very friendly
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Very dated. Poor shower pressure and water only warm for complete duration of stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Cathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Deborah

Stayed 1 night in Aug 2022

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay, just a pity there is no lift in this hotel. Had to climb so many stairs and I have problems with my knees. Make sure you have everything you need for the day before you go downstairs.
Stayed 2 nights in Jul 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Diana

Stayed 1 night in May 2022

10/10 Excellent

Jacqueline

Stayed 1 night in May 2022

6/10 Okay

Karen

Liked: Cleanliness
Stayed 2 nights in May 2022

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcoming hotel.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The port
Great stay all the staff were great,the food was good as well
Stayed 3 nights in Aug 2020

4/10 Poor

Hazel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Big money for poor quality.
Staff were nice & breakfast was excellent. However, our room was far from acceptable for the top price we paid, or for any price really: I can't think any excuse for peeling chipboard furniture that looks like it's out of a 1970s caravan; or for a hole in the bathroom wall stuffed with tissue, and a hole in the main door where it's repeatedly hit the dresser. The TV was screwed onto a piece of hardboard fixed to the wall, and the hanging extension lead for electrics was not something i've ever seen in a hotel anywhere - not sure if that's even legal in a hotel. The view could also do with addressing - maybe tidy up the rubbish and hanging cables on the roofs, and one of the windows had a broken handle. The 2 bedrooms we had looked clean enough, but on the last morning when we were moving beds to make sure we'd got everything, we discovered loads of dust, and a previous occupants chocolates and wrappers behind the beds! The bathroom was spotless, but there was no bath, just a lame electric shower, and nowhere to put anything other than a narrow windowsill.
Family room - 2nd bedroom
Family room - main bedroom
Bedside table
Bedside table
Stayed 4 nights in Aug 2020

10/10 Excellent

Willy, Dromore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone hotel and the staff was friendly
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, clean, friendly staff and cosy bar
Great central location. Very friendly and helpful staff, particularly the lovely lady on reception upon our arrival. All precautions taken to prevent Covid and a tasty breakfast. The hotel is old but is very clean and boasts a cosy little bar.
Stayed 1 night in Aug 2020

10/10 Excellent

Willis, Londonderry

Liked: Staff & service, amenities, property conditions & facilities
Great friendly staff who remember you every time we return. Great clean and comfortable rooms. It's bar is cozy. Only negative is no elevator.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Hotel was lovely. Staff were so friendly and welcoming. Hotel was nice and clean and they took extra measures with corona! Would highly recommend
Stayed 1 night in Jul 2020

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff and excellent location
Stayed 2 nights in Mar 2020