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2 indoor pools
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.4 out of 5 Excellent
679 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Map

Explore the area

Popular LocationCasa da Musica12 min walk
Popular LocationCrystal Palace Gardens2 min drive
Popular LocationUniversity of Porto9 min drive
AirportPorto (OPO-Dr. Francisco de Sa Carneiro)19 min drive

Choose dates to view prices

  • Executive Suite

    4.3/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Suite
  • Deluxe Suite, City View

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsDeluxe Suite, City View
  • Superior Suite, River View

    Room amenities

    • 635 sq ft
    • River view
    • Sleeps 2
    More detailsSuperior Suite, River View
  • Penthouse, Kitchenette, River View

    Room amenities

    • 952 sq ft
    • River view
    • Sleeps 2
    More detailsPenthouse, Kitchenette, River View
  • Executive Suite High Floor

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Suite High Floor
  • Deluxe Double Room

    Room amenities

    • 538 sq ft
    • Sleeps 2
    More detailsDeluxe Double Room
  • Deluxe Twin Room

    Room amenities

    • 538 sq ft
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Executive Twin Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Twin Room
  • Executive Double Room

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Double Room
  • Executive Twin High Floor

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Twin High Floor
  • Executive Double High Floor

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Double High Floor

About this area

Porto

Located on a river, Porto Palácio Hotel & Spa – S. Hotels Collection is in Boavista neighbourhood and is connected to the convention centre. Porto Cathedral and Dom Luis I Bridge are notable landmarks, and travellers looking to shop may want to visit Bolhao Market. Travelling with kids? Consider Sea Life Porto and Gaia Cable Car. Discover the area's water adventures with windsurfing and surfing/boogie boarding nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Porto travel guide
View in a map
Popular Location

What's nearby

  • Casa da Musica - 12 min walk
  • Crystal Palace Gardens - 2 min drive
  • University of Porto - 9 min drive
  • Porto City Hall - 12 min drive
  • Clerigos Church - 13 min drive

Getting around

  • General Torres Station - 6 min drive
  • Francos Station - 12 min walk
  • AirportPorto (OPO-Dr. Francisco de Sa Carneiro) - 19 min drive

Restaurants

  • Auge Porto — 1 min walk
  • Majestic Café - 17 min drive

About this property

Porto Palácio Hotel & Spa – S. Hotels Collection

5-star luxury hotel connected to the convention centre in Boavista
Along with 2 indoor pools, this hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a spa tub are on-site. All 251 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
Porto Palácio Hotel & Spa – S. Hotels Collection offers 251 forms of accommodation with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Porto Palacio Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 26.40 per day

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 indoor pools
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 20 per person (approximately)
  • Self-parking fee: EUR 26.40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Porto Palacio Congress Hotel
Palacio Congress Hotel
Porto Palacio Congress
Palacio Congress
Porto Palacio Congress Hotel And Spa
Porto Palacio Congress Hotel Porto
Porto Palacio Congress Hotel Spa
Porto Palácio Hotel & Spa – S. Hotels Collection Hotel
Porto Palácio Hotel & Spa – S. Hotels Collection Porto
Porto Palácio Hotel & Spa – S. Hotels Collection Hotel Porto

Frequently asked questions

Can I cancel my reservation for free at Porto Palácio Hotel & Spa – S. Hotels Collection and receive a full refund?
Yes, Porto Palácio Hotel & Spa – S. Hotels Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Porto Palácio Hotel & Spa – S. Hotels Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Porto Palácio Hotel & Spa – S. Hotels Collection?
As of Sep 25, 2020, prices found for a 1-night stay for 2 adults at Porto Palácio Hotel & Spa – S. Hotels Collection on Sep 27, 2020 start from CA $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Porto Palácio Hotel & Spa – S. Hotels Collection have a pool?
Yes, this property has 2 indoor pools and a children's pool.
Is Porto Palácio Hotel & Spa – S. Hotels Collection pet-friendly?
No, pets are not allowed at this property.
How much is parking at Porto Palácio Hotel & Spa – S. Hotels Collection?
Self-parking is available for EUR 26.40 per day.
What time is check-in at Porto Palácio Hotel & Spa – S. Hotels Collection?
Check-in is from 3 PM to 5:30 AM.
What time is check-out at Porto Palácio Hotel & Spa – S. Hotels Collection?
Checkout is at noon.
Where is Porto Palácio Hotel & Spa – S. Hotels Collection located?
This family-friendly Porto hotel is located on the riverfront, within a 15-minute walk of Bessa Stadium and Casa da Musica. Porto Cathedral and Ribeira Square are also within 3 miles (5 km). Francos Station is 12 minutes by foot and Casa da Música Station is 14 minutes.
4.4
Excellent
679 reviews
5 - Excellent
394
4 - Good
216
3 - Okay
46
2 - Poor
16
1 - Terrible
7

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
such lovely hotel with staff being equally as lovely
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Very nice with a beautiful view on Porto Good breakfast and friendly staff Dont forget to bring your swimming cap and goggles
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Rooms are really amazing- huge and total luxury and breakfast great loads of choice. Staff are very attentive. Bar area bit strange and very expensive. A latte is €7. Evening meals don’t start until 7.30 and no menus to look at? Pool area looked very scruffy and tatty beds so didn’t use - a shame as was one of the reasons we picked girl. Hotel is not in the centre- about 50 minutes to walk but is on bus tour route. Stop is right outside the door.
Stayed 3 nights in Feb 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The hotel is not properly maintained and not up to 5 star as rated. Rooms need proper maintainance and cleaning. The room I was given had a foul and dusty smell. The heating system wasn’t working, carpets were not properly cleaned and were stained. Despite rooms being changed the difference in the foul dusty smell wasn’t much guess due to accumulative dirt and poor cleaning. All in all it’s not worth the high rate that is charged, and surely doesn’t feel like a 5 star. They need to put in a lot of work in Maintaining the property as a whole Including the outdated decor.
Stayed 4 nights in Dec 2019

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

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