Interior

Reviews of Hotel Carris Porto Ribeira

4 out of 5
Hotel Carris Porto Ribeira
Rua do Infante D. Henrique, 1, Porto

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1005 reviews" "
Rating 8 - Good. 379 out of 1005 reviews" "
Rating 6 - Okay. 96 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jitin, Ashburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family. We had to book two rooms since standard rooms can only accommodate two people. The location of the hotel was really good. Lots of places to eat and walk to. Rooms were clean, property was upscale. There was a shortage of conditioner and body cream in the entire area, so that was a bummer, otherwise a great stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property as indicated by my answers above. Thanks for a lovely stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and staff were friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Michael, Lexington

Liked: Cleanliness
Stayed 5 nights in Mar 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Claud, Ile Bizard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious hotel in the center of Porto . Close to restaurants, river and Gaia.
Stayed 1 night in Mar 2024

10/10 Excellent

niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Carrís Porto Ribeira on Mar 20, 2024
Dear Niall, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

10/10 Excellent

Arthur

Stayed 2 nights in Jan 2024
Response from Maria João Viegas on Jan 30, 2024
Dear Arthur, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

8/10 Good

jessica

Stayed 2 nights in Nov 2023
Response from Maria João Viegas on Jan 30, 2024
Dear Jessica, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

8/10 Good

Neil, Camarillo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Maria João Viegas on Jan 30, 2024
Dear Neil,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is on a accessible location, close to shops and Transportation. Feel safe, Hotel is beautiful immaculate clean, staff are very professional and very helpful. I highly recommend this hotel.
Stayed 4 nights in Nov 2023
Response from Luana Santos on Nov 30, 2023
Dear Ana,We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

8/10 Good

Mary

Stayed 3 nights in Nov 2023
Response from Maria João Viegas on Nov 14, 2023
Dear Mary,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

6/10 Okay

dorothy

Travelled with partner
Great location.
Stayed 3 nights in Nov 2023
Response from Luana Santos on Nov 13, 2023
Dear Dorothy,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is properly located in a nice area and close to many attractions. Its good for the price your pay. The layout of the hotel is somewhat interesting
Stayed 2 nights in Oct 2023
Response from Maria João Viegas on Nov 2, 2023
Dear Luis,We would like to thank you for your preference for our apartment, The Arc Carrís!As well as the time you took to share a comment about how your stay with us was.We are very pleased to hear that you enjoyed our location in the old part of the city of Porto!We look forward to hosting you again in the near future.Yours sincerely,The Arc Carrís

6/10 Okay

ALBERTO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location but No place to even park when checking in. Ridiculous. Slow reception. No parking on premises, the nearest is half a block away and expensive
Stayed 1 night in Oct 2023
Response from Maria João Viegas on Nov 2, 2023
Dear Alberto,We would like to thank you for taking the time to share your comments with other users of the Booking platform. We regret that the lack of parking at our Hotel Carrís Porto Ribeira was a negative point during your stay at our hotel. Please be advised that due to our location in the historical center of the city of Porto in an area considered World Heritage, we are not allowed to build a private parking lot for our guests. However, we hope you enjoyed a pleasant experience at our Apartment and we would be delighted to have the opportunity to welcome you again in the near future.Yours sincerely,The Arc Carrís

10/10 Excellent

bruce, Ft. Lauderdale

Stayed 2 nights in Oct 2023
Response from Maria João Viegas on Nov 14, 2023
Dear Bruce,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

8/10 Good

Alpesh, Dayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a view of a wall and only a wall. But the property is modern and clean. Staff was pretty friendly.
Stayed 2 nights in Oct 2023
Response from Maria João Viegas on Oct 18, 2023
Dear Alpesh,Thank you for taking the time to share your experience during your stay at our hotel.We are truly happy that the customer service provided by our hotel was able to meet your expectations!Due to our privileged location in Ribeira, the historic area of Porto, some of our rooms reflect the authenticity of the evolution of the residents' urban life, which continues to this day in the conviviality of neighbours going from window to window down shared alleyways. It's a cultural factor in a world heritage site.However, we hope that you enjoyed a pleasant experience at our hotel and we would be delighted to have the opportunity to welcome you again in the near future.Yours sincerely,Hotel Carrís Porto Ribeira

6/10 Okay

Rajiv

Liked: Property conditions & facilities
Response from Maria João Viegas on Nov 22, 2023
Dear Rajiv,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a review about how your stay with us was.We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Kathleen

Travelled with partner, Travelled with group
Nice hotel with an informative staff and close to msny sites.
Stayed 3 nights in Sep 2023
Response from Maria João Viegas on Oct 10, 2023
Dear Kathleen,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed the services provided by our staff!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so convenient: close to the waterfront where we could take a boat ride on the Douro or a ferry ride across the river to Gaia, or a walk across the Luis I Bridge. Also plenty of dining options nearby.
Stayed 2 nights in Oct 2023
Response from Maria João Viegas on Oct 10, 2023
Dear Janine,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Maria João Viegas on Sep 27, 2023
Dear Cary, We would like to thank you for your preference in our hotel, CH Porto Ribeira! It will be a pleasure to host you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed breakfast at the hotel. Wish we could have checked in before 3
Stayed 1 night in Sep 2023
Response from Maria João Viegas on Sep 27, 2023
Dear Debbie, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

10/10 Excellent

LIZA, OZONE PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Lovely staff.
Stayed 4 nights in Sep 2023
Response from Maria João Viegas on Sep 27, 2023
Dear Liza, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
AC wasnt working and had to complain multiple times before it got fixed. Hotel looked a little outdated.
Stayed 1 night in Sep 2023
Response from Maria João Viegas on Sep 23, 2023
Dear Guest,Thank you for taking the time to share your experience during your stay at our hotel.We appreciate your suggestions so that we can continuously improve the service provided to our guests.We will pass your feedback on to our maintenance department to take necessary action.However, we hope that you enjoyed a pleasant experience at our Hotel and we would be delighted to have the opportunity to welcome you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool architectural history and displays of historic foundations within the property. The room was nice and clean. It was a bit noisy outside but that was due to the fact it is a busy central location.
Stayed 2 nights in Sep 2023
Response from Maria João Viegas on Sep 20, 2023
Dear Nigel,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Elda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location! Accessible to all the sites! Great staff. Highly recommend!!
Stayed 3 nights in Sep 2023
Response from Maria João Viegas on Sep 13, 2023
Dear Elda,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

2/10 Terrible

Manuel

Stayed 2 nights in Aug 2023
Response from Maria João Viegas on Nov 22, 2023
Estimado Manuel,Nos gustaría darle las gracias por haber elegido nuestro hotel, CH Porto Ribeira.Así como el tiempo que se tomó para compartir su experiencia con nosotros.Lamentamos que su estancia no cumpliera sus expectativas.Será un placer darle la bienvenida de nuevo en el futuro, cuando regrese a la hermosa ciudad de Oporto.Atentamente,Hotel Carris Porto Ribeira

10/10 Excellent

Gilbert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near everything. The room was excellent and the staff even better. My only warning to visitors is if you're driving, be prepared to locate a parking spot. We found one about a kilometer away.
Stayed 2 nights in Aug 2023
Response from Maria João Viegas on Sep 12, 2023
Dear Gilbert ,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share how your experience with us went.It will be a pleasure to welcome you back in the future, when you return to the beautiful city of Porto.Yours sincerely,Hotel Carris Porto Ribeira

8/10 Good

selwyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived and checked in was allowed to check in early which was a bonus as rooms where ready.Staff we interacted with where all friendly.Only small gripe we booked 2 junior suites ours had no wardrobe space at all but my sons had plenty so nowhere for us to hang any clothes.rooms 213 none but 006 plenty.
Stayed 3 nights in Sep 2023
Response from Maria João Viegas on Sep 7, 2023
Dear Selwyn, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We are truly happy that you enjoyed the services provided by our team!We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Lovely 3 night stay. We had a Junior Suite overlooking the river. Great size, clean and comfortable. Staff very helpful and friendly. Great location to visit both sides of the river.
Stayed 3 nights in Sep 2023
Response from Maria João Viegas on Sep 7, 2023
Dear Maureen,We would like to thank you for choosing our hotel, CH Porto Ribeira and the time you took to share a comment about how your stay went.We couldn't be more delighted to hear that you enjoyed your accommodation with us throughout your stay in the old town of Porto!It will be a pleasure to host you again in the near future!Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Maria João Viegas on Sep 8, 2023
Dear Judi,We would like to thank you for choosing our hotel, CH Porto Ribeira!We are delighted to hear that you enjoyed your accommodation throughout your stay in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

4/10 Poor

Vivian

Travelled with partner
Disliked: Cleanliness
Walkable
Stayed 2 nights in Aug 2023
Response from Maria João Viegas on Sep 27, 2023
Dear Vivian,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share your experience with us.We are sorry that your stay with us did not meet your expectations.However, It will be a pleasure to welcome you back in the future, when you return to the beautiful city of Porto.Yours sincerely,Hotel Carris Porto Ribeira

8/10 Good

Marcela

Liked: Staff & service, property conditions & facilities
Food I asked por a pizza Margherita room service It was 17 euros y was like plastic
Stayed 2 nights in Aug 2023
Response from Maria João Viegas on Aug 23, 2023
Dear Marcela,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share your experience with us.We are sorry that your stay with us did not meet your expectations regarding the room service.We appreciate your suggestions, so that we can continuously improve the service provided to our guests, we have already passed on your feedback!It will be a pleasure to have the opportunity to welcome you back in the future and better host you, when you return to the beautiful city of Porto.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Luigina

Stayed 2 nights in Aug 2023
Response from Maria João Viegas on Sep 27, 2023
Dear Luigina, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Porto
This was a jewel of a hotel. One short block from the river, easy to get everywhere, and a wonderful room for the price.
Stayed 1 night in Aug 2023
Response from Maria João Viegas on Aug 18, 2023
Dear Christine, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

6/10 Okay

Bree

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice modern hotel in a great location
Really liked this hotel. Great location and the room was modern and spacious. Would highly recommend. One caveat however, we booked a room with two beds but we were given a room with one double bed. This was quickly corrected, however they did say that they cannot guarantee the room type. I don’t think this is acceptable when you specifically pay extra for two separate beds.
Stayed 4 nights in Jul 2023
Response from Maria João Viegas on Aug 18, 2023
Dear Guest,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future!Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Jalima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location was absolutely perfect for us!
Stayed 1 night in Jul 2023
Response from Viegas on Aug 17, 2023
Dear Jalima,We would like to thank you for your preference in our hotel, CH Porto Ribeira! We are so happy to know that you enjoyed the service provided by our personell!We're looking forward to welcome you again sometime in the near future!Best regards, Hotel Carrís Porto Ribeira

4/10 Poor

Hamad

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The rooms do not match the picture in the hotel's application: I reserved a suite through the application when I checked in I was shocked the suite did not match the pictures, when I talked with them they told me sorry the hotel is full and we don't have another choice, bad service, very cheap bed, I will not book this hotel again
Stayed 3 nights in Jul 2023
Response from Hotel Carris Porto Ribeira on Jul 25, 2023
Dear Hammad,We have 50 rooms with the same typology that you booked, in the website we only have a picture of the junior suite because we cant uppload a photo of all the 5 junior suites.We appreciate your suggestions, so that we can continuously improve the service provided to our guests, we have already passed on your suggestion!It will be a pleasure to welcome you back in the future, when you return to the beautiful city of Porto.Yours sincerely,Hotel Carris Porto Ribeira

8/10 Good

Verified traveller

Travelled with group
Location!
Great location. Could improve on state of rooms.
Stayed 2 nights in Jul 2023
Response from Hotel Carris Porto Ribeira on Jul 25, 2023
Dear guest,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Eurico A De

Liked: Cleanliness, staff & service, property conditions & facilities
great location. and clean with great staff
Stayed 4 nights in Jul 2023
Response from Hotel Carrís Porto Ribeira on Jul 25, 2023
Dear XXX, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
The hotel is wonderful! The staff are welcoming and helpful. The hotel is beautiful and clean. Location is perfect! The first night we booked the small room. It was great, but a little cozy, so we upgraded to a junior suite which is a dream! Highly recommend this lovely hotel.
Stayed 1 night in Jul 2023
Response from Hotel Carrís Porto Ribeira on Jul 25, 2023
Dear guest, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira

8/10 Good

Andrew

Stayed 2 nights in Jul 2023
Response from Hotel Carrís Porto Ribeira on Jul 13, 2023
Dear Andrew,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

4/10 Poor

Lyne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel's location is very convenient, with a superb riverside setting in the heart of Porto. However, the hotel does not provide everyday toiletries adequately. They seem to be either stingy or don't have enough supplies for the guests. On both occasions when I requested toiletries, they only gave one small shampoo and one body wash for two people. I suggest bringing your own toiletries when staying at this hotel. Apart from that, the hotel's location is probably one of the best in Porto. If I ever visit Porto again, I'll stay there, but I will bring my own toiletries.
Stayed 2 nights in Jul 2023
Response from Hotel Carrís Porto Ribeira on Jul 13, 2023
Dear Lyne,Thank you for taking the time to share your experience during your stay at our hotel.We appreciate your suggestions so that we can continuously improve the service provided to our guests.We will pass your feedback on to our housekeeping department to take necessary action.However, we hope that you enjoyed a pleasant experience at our Hotel and we would be delighted to have the opportunity to welcome you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Myrna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to airport and free shuttle
Stayed 1 night in Jul 2023
Response from Hotel Carrís Porto Ribeira on Jul 13, 2023
Dear Myma,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The best location!
Stayed 2 nights in Jun 2023
Response from Hotel Carrís Porto Ribeira on Jul 13, 2023
Dear Shannon,We would like to thank you for choosing our hotel, CH Porto Ribeira!As well as the time you took to share a comment about how your stay with us was.We are delighted to hear that you enjoyed our location in the old town of Porto!We look forward to hosting you again in the near future.Yours sincerely,Hotel Carris Porto Ribeira

4/10 Poor

Sylvie

Travelled with partner
Disliked: Property conditions & facilities
NO way this is a 4 star hotel! Smallest room ever: literally 10 inches between bed and wall. View: brick wall 4 feet away! Utilities: 1 tiniest bottle of shampoo with smallest square of soap FOR 2 adults! No conditioner, no bonnet, nothing else. The cheapest of the cheapest! Very loud air conditioner! No parking, no valet offered. Staff unaware of parking fees and functionality in region.
Stayed 2 nights in Jun 2023
Response from Hotel Carrís Porto Ribeira on Jun 29, 2023
Dear Sylvie,Thank you for sharing your experience during your stay at our hotel.We appreciate your suggestions so that we can continuously improve the service provided to our guests.We will pass on your feedback to our housekeeping department for necessary action.Our hotel is an amalgamation of 4 historical buildings so our rooms are of varying sizes and have different views, on your next visit please do not hesitate to book higher typologies.Regarding the amenities, according to our sustainability policies, we leave a base supply in the room for our guests, with the indication that you may request more products at any time, according to your needs.Unfortunately no hotel has a parking lot in the historical area of the city. We always indicate to our guests which public parking facilities are closest to the hotel.However, we hope you had a rest of a pleasant experience in our Hotel and we would be very pleased to have the opportunity to welcome you again in the near future.With best regards,Hotel Carris Porto Ribeira

10/10 Excellent

Susan

Stayed 4 nights in Jun 2023
Response from Hotel Carrís Porto Ribeira on Jun 29, 2023
Dear Susan, We would like to thank you for your preference in our hotel, CH Porto Ribeira! We're looking forward to welcome you again sometime in the near future.Best regards,Hotel Carrís Porto Ribeira

6/10 Okay

Elizabeth

Stayed 4 nights in Jun 2023
Response from Hotel Carrís Porto Ribeira on Jun 29, 2023
Dear Elizabeth,We would appreciate it if you would share your feedback with us so that we can continuously improve.However, we hope you had a pleasant experience at our Hotel and would be very pleased to have the opportunity to welcome you again in the near future.With best regards,Hotel Carris Porto Ribeira

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the rooms well appointed and clean
Stayed 3 nights in Jun 2023
Response from Hotel Carrís Porto Ribeira on Jun 29, 2023
Dear Donald, We would like to thank you for your preference in our hotel, CH Porto Ribeira! And above all, we would like to show our appreciation regarding the time you gave us to share a comment of how your stay was. We're looking forward to welcome you again sometime in the near future.Best regards, Hotel Carrís Porto Ribeira