Title: Novotel Porto Alegre Tres Figueiras Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Porto Alegre Tres Figueiras Hotel Family-friendly hotel with a fitness center and a sauna ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/cd8c8960.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/8d67e884.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/w3000h2248x0y0-584a8920.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/204f06b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/71584652.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Novotel Porto Alegre Tres Figueiras Hotel, families enjoy upscale comfort. Parents relax in the sauna or steam room while kids have fun. The 365 Bar:Restaurante serves meals all day, and shoppers love the on-site retail and nearby Iguatemi Shopping. 7.8 Good ## Popular amenities - Bar - Pool - Pet-friendly - Breakfast available - Room service - Parking available ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Superior Room, 1 Double Bed, Connecting Rooms](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/66584e02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Connecting Rooms ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom - 258 sq ft - Sleeps 2 - 1 Double Bed ![Superior Room, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/4721f6bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed with Sofa bed 8.0 Very good 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Sofa bed - double Blackout drapes/curtains - 258 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/487d53e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries Hair dryer - Sleeps 2 - 1 Double Bed ![Deluxe Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/9f819572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries Hair dryer - Sleeps 2 - 1 Double Bed ![Executive Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/c47a04f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries Hair dryer - Sleeps 2 - 2 Twin Beds ![Superior Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/e786d320.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom - 258 sq ft - Sleeps 2 - 1 Double Bed ![Superior Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/255905e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Twin Beds 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom - 258 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Novotel-Porto-Alegre-Tres-Figueiras-Hotel.h795418.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Novotel-Porto-Alegre-Tres-Figueiras-Hotel.h795418.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-30.03262%2C-51.17906&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PFYVqZxWlRSq3nbP1ykT8JeXKEY=) Avenida Soledade 575, Tres Figueiras, Porto Alegre, RS, 90470-340 #### What's nearby - Mãe de Deus Center - 2 min walk - 0.2 km - Unisinos - 9 min walk - 0.8 km - Porto Alegre Country Club - 18 min walk - 1.5 km - Moinhos de Vento Park - 3 min drive - 2.1 km - Iguatemi Shopping Porto Alegre - 3 min drive - 2.3 km #### Getting around - Mercado Station - 9 min drive - Aeromóvel Station - 13 min drive - Salgado Filho Intl. Airport (POA) - 13 min drive #### Restaurants - ‪União Cooks - ‬5 min walk - ‪Chefe Lúcio Gastrono - ‬6 min walk - ‪Bella Gula - ‬1 min walk - ‪Stella Alpina - ‬3 min walk - ‪Restaurante/Bar do Tênis - ‬11 min walk ## About this property ### Novotel Porto Alegre Tres Figueiras Hotel Upscale family-friendly hotel near Iguatemi Shopping Porto Alegre Located close to Mãe de Deus Center and Unisinos, Novotel Porto Alegre Tres Figueiras Hotel provides a terrace, a shopping mall on site, and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, 365 Bar:Restaurante, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Continental breakfast (surcharge), bike rentals, and self parking (surcharge) - An electric car charging station, express check-out, and express check-in - A computer station, a water dispenser, and an elevator Room features All 126 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Room, 1 King Bed, Smoking, Jetted Tub](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/c88c2f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano Mont'Serrat - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,004 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet breakfast on weekends (BRL 53.00 per person)](https://images.trvl-media.com/lodging/4000000/3620000/3614400/3614338/08d96c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Porto Alegre Moinhos de Vento Auxiliadora - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 781 reviews CA $75 CA $79 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3614338&PinnedHotelID=3614338&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room | Living area](https://images.trvl-media.com/lodging/3000000/2880000/2870900/2870801/ad03e725.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Tree Towers Millenium Porto Alegre Praia de Belas - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 1,011 reviews CA $78 CA $82 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=2870801&PinnedHotelID=2870801&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/71000000/70410000/70403800/70403720/0e6880d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Moov Porto Alegre São João - Pet-friendly - Free WiFi - Air conditioning - Gym 9.2 Wonderful 1,014 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=70403720&PinnedHotelID=70403720&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/83000000/82970000/82969300/82969231/a8b52846.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Plaza Moinhos Porto Alegre Moinhos de Vento - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 483 reviews CA $102 CA $107 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=82969231&PinnedHotelID=82969231&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5770000/5761300/5761284/31745062.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Açores Premium Floresta - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 984 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=5761284&PinnedHotelID=5761284&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/931e8f36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manhattan Porto Alegre by Mercure Moinhos de Vento - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 735 reviews CA $93 CA $97 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7440000/7439700/7439673/d977e721.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Porto Alegre Moinhos de Vento Auxiliadora - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 266 reviews CA $75 CA $79 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=7439673&PinnedHotelID=7439673&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4680000/4674900/4674849/9587927e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Porto Alegre Airport Porto Alegre - Pool - Hot tub - Pet-friendly - Free WiFi 9.0 Wonderful 1,010 reviews CA $107 CA $112 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=4674849&PinnedHotelID=4674849&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5290000/5281600/5281530/bd1eec7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ArtHotel Transamerica Collection Bela Vista - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 817 reviews CA $107 CA $123 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=5281530&PinnedHotelID=5281530&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (BRL 25 per day) - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: BRL 55 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - 365 Bar:Restaurante ### Things to do - Arcade/game room - Bicycle rentals - Gym - Outdoor pool - Sauna - Shopping mall - Steam room ### Family friendly - Arcade/game room - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - 3,789 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 11 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: noon; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 70 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately BRL 55 per person - Self parking fee: BRL 25 per day - Pet fee: BRL 70 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. This property caters to LGBTQ+ guests Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Novotel Porto Alegre Tres Figueiras Hotel Novotel Tres Figueiras Porto Alegre Hotel Tres Figueiras Porto Alegre Novotel Hotel Porto Alegre Novotel Porto Alegre Tres Figueiras Novotel Tres Figueiras Novotel Tres Figueiras Hotel Novotel Tres Figueiras Porto Alegre Porto Alegre Novotel Porto Alegre Tres Figueiras Novotel Porto Alegre Tres Figueiras Hotel Novotel Porto Alegre Tres Figueiras Hotel Hotel Novotel Porto Alegre Tres Figueiras Hotel Porto Alegre Novotel Porto Alegre Tres Figueiras Hotel Hotel Porto Alegre ## Frequently asked questions ### Does Novotel Porto Alegre Tres Figueiras Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Novotel Porto Alegre Tres Figueiras Hotel? > As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Novotel Porto Alegre Tres Figueiras Hotel on Dec 21, 2025 start from CA $70.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Porto-Alegre-Hotels-Novotel-Porto-Alegre-Tres-Figueiras-Hotel.h795418.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Porto Alegre Tres Figueiras Hotel pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees. ### How much is parking? > Self parking is available for BRL 25 per day. ### What time is check-in at Novotel Porto Alegre Tres Figueiras Hotel? > Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Novotel Porto Alegre Tres Figueiras Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Novotel Porto Alegre Tres Figueiras Hotel located? > This family-friendly Porto Alegre hotel is located near the airport, within a 10-minute walk of Mãe de Deus Center and Unisinos. Porto Alegre Country Club and Iguatemi Shopping Porto Alegre are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Porto Alegre Tres Figueiras Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 202 8 - Good 223 6 - Okay 92 4 - Poor 53 2 - Terrible 28 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 6.4/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Charles Jan 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Pool, Nice Bar, Excellent Breakfast The bed was very comfortable, room was spacious and we really enjoyed having drinks at the bar. Great pool! Decent location. We will stay there again! ##### Charles Stayed 2 nights in Dec 2022 ### 6/10 Okay #### Daniela Jun 3, 2025 Disliked: Staff & service, property conditions & facilities Slow service and under renovation so lots of noise. Breakfast was ok. ##### Daniela Stayed 2 nights in May 2025 ### 10/10 Excellent #### Leslie Jan 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was fantastic and treated me and my girlfriend and her son and her babysitter amazingly well in three rooms that were close together and they treated us kindly and had fantastic room service and there is shopping and a medical center right next door and convenient parking and a road that connects everything in the city right in front. I will go there again and I enjoyed everyone that I met ##### Leslie Stayed 10 nights in Jan 2024 ### 6/10 Okay #### Sebastián Dec 20, 2023 Liked: Staff & service Their people does count, the hotel infrastructure needs maintenance. I travel to other countries in the Americas and Europe, so pricewise, the hotel should offer more services, like for instance a safe box. ##### Sebastián Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Muriel Feb 17, 2023 Disliked: Cleanliness, amenities Terrible smell; not enough pillows/towels/toiletries. ##### Muriel Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### youssef Jan 31, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Too dirty , room, hall , elevator ##### youssef Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Luana Oct 20, 2025 Disliked: Amenities Essa vez minha experiência não foi boa, pegamos o hotel porque no aplicativo estava um preço bom e falando que tinha café da manhã, chegamos la não tinhamos a opção de café, somente pagando $70,00, outra experiência ruim o sofá cama que minhas filhas dormiram muito fino, e nossa cama super dura. Ja fiquei outras vezes na rede novo hotel, e sempre foi impecável dessa vez não posso falar o mesmo. ##### Luana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Humberto Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Estadia incrível, excelente condição do hotel, mas o café faltou os produtos. ##### Humberto Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Fernanda Jul 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo hotrl O hotel é muito bem localizado! Bem próximo do shopping Iguatemi e ao lado do MedCenter do Mãe de Deus. Muito bonito o lugar assim, dentro deste contexto. O salão do café da manhã é lindo e bem espaçoso.. os quartos tem tamanho bom, banheiro grande, chuveiro quente.. tudo excelente. Adoramos ##### Fernanda Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Oscar Jul 18, 2025 Disliked: Property conditions & facilities #### Precisam melhorar Quarto sem aquecimento. Pia do banheiro vazando no chão ##### Oscar Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lautherio P Jul 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Estadia foi maravilhosa, cama confortável, quando se entra no quarto já pode sentir um perfume agradável de limpeza, os funcionários muito solícitos, com toda certeza voltarei e recomendo o Novotel ##### Lautherio P Stayed 1 night in Jul 2025 ### 8/10 Good #### Rodrigo Jun 16, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Minha estadia foi razoável devido ao hotel estar de reforma, no quarto o banheiro apresentava problema na privada assim como os banheiros de área comum apresentavam um condição horrível. ##### Rodrigo Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Camila Jun 14, 2025 Liked: Staff & service Disliked: Room comfort Havia obra no prédio e não foi comunicado antes, precisávamos dormir na cidade e pela manhã cedo começou muito barulho, não foi legal! ##### Camila Stayed 1 night in Jun 2025 ### 6/10 Okay #### Adroaldo Jun 8, 2025 Disliked: Staff & service, property conditions & facilities Hotel em reforma é muito desorganizado ##### Adroaldo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Larissa May 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Não fui informada anteriormente de que estavam em obras. ##### Larissa Stayed 2 nights in May 2025 ### 2/10 Terrible #### Renan May 27, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Sem TV , sem telefone , sem toalha hotel estava uma bagunça , nunca passei tanta raiva numa hospedagem. Hotel tava em reforma e com isso a tarde muito barulho de obra , enfim melhor pagar um mais barato porque 500 reais numa diária pra não ter o básico é tenso ##### Renan Stayed 1 night in May 2025 ### 6/10 Okay #### Fernando May 7, 2025 Atendimento demorado, quartos antigos ##### Fernando Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Humberto May 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel está incrível, e com valores acessível ##### Humberto Stayed 1 night in Apr 2025 ### 10/10 Excellent #### FABIO May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tive uma estadia agradável neste hotel. A localização é excelente, com fácil acesso a pontos turísticos, restaurantes e transporte público. Os quartos são confortáveis, limpos e bem equipados, oferecendo um bom nível de privacidade e silêncio para descansar. O atendimento da equipe foi cordial e eficiente, sempre disposta a ajudar com informações e solicitações. O café da manhã foi satisfatório, com variedade e boa qualidade dos alimentos. A estrutura geral do hotel é bem conservada, com áreas comuns organizadas e ambiente acolhedor. O Wi-Fi funcionou adequadamente durante toda a estadia, assim como os demais serviços disponíveis. No geral, recomendo este hotel para quem busca uma opção prática, bem localizada e com bom custo-benefício. ##### FABIO Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Cesar Apr 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pessimo Iniciando o atendimento completamente frio e sem nenhuma empatia. Até aí tudo bem. Chegando no quarto, as paredes estavam sujas. O piso do banheiro aspecto de sujo. Cama, sem a saia de proteção embaixo. Fora a cama desconfortável. Apenas 2 travesseiros. A fechadura precisava de manutenção. Fios da tv todos aparente. Para um hotel que fala que é 4 estrelas fica atrás até dos mesmo de 2 estrelas. Muito decepcionado. ##### Cesar Stayed 1 night in Apr 2025 ### 6/10 Okay #### Ruben Apr 14, 2025 Liked: Room comfort Em reforma. ##### Ruben Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Kelly Apr 10, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Neste hotel eu não volto mais! Apartamento precisando de reformas, inclusive danificando caixa acoplada durante a estadia, não possuia cofre no quarto, hotel em reforma, recepção improvisada em um bar, sem Mensageiro e Manobrista, garagem do hotel é no predio ao lado... quadro de funcionários reduzidíssimo proporcionando demora no atendimento. ##### Kelly Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Luiz Augusto Apr 7, 2025 Disliked: Cleanliness, property conditions & facilities #### Hotel está depreciado O hotel encontra-se em reforma e está extremamente depreciado. Falhas na pintura nas áreas comuns e no quarto, cortina com mofo, banheiros simples com layout antiquado. Atendimento da recepção bom. Hotel vazio, pouquíssimos hóspedes. ##### Luiz Augusto Stayed 1 night in Apr 2025 ### 4/10 Poor #### JOCIMAR Mar 24, 2025 Liked: Cleanliness Disliked: Property conditions & facilities #### Péssima experiência Tive diversos problemas durante minha estadia, e foram só dois dias, primeiro a tratativa de alguns colaboradores que não é educada, segundo, tivemos problemas com o telefone do hotel, não funcionava, terceiro, nosso ar condicionado parou de funcionar, reclamamos, uma vez no dia que chegamos, não foi resolvido, chegamos tarde da noite, dormimos no calor, no outro dia pela manhã reclamamos novamente e não foi resolvido, mais tarde alguém tentou entrar no quarto sem bater para "abastecer o frigobar" sem nem sequer saber se tinha alguém no quarto, quando levantei para saber o que era reclamei mais uma vez do ar condicionado e o corredor do hotel estava mais fresco do que o quarto, reclamei mais uma vez e novamente não foi resolvido, por fim descemos para dar uma volta não aguentamos mais o calor e encontrei um rapaz na recepção muito solicito que resolveu meu problema e nos trocou de quarto. Outro problema que tivemos foi com o serviço de quarto, pedimos um lanche a noite fiquei mais de 1:40 esperando e não chegou, no final acabamos dormindo com fome, no outro dia pedi duas bebidas e novamente esperamos mais de 40 minutos, como desci pra pegar um lanche que havia pedido por aplicativo, fui até a recepção só para saber se estava tudo certo, e fui respondida com uma bela grosseria de um atendente do bar, muito mal educado por sinal que disse "Se fez o pedido vai chegar, é só esperar", mas como eu ia saber né, se eu pedir um dia antes e não chegou. Mas enfim, foi isso! Bem ruim. ##### JOCIMAR Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### MANOEL Mar 16, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Ninguém atende o telefone da recepção éramos um casal e não. 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