Title: Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=477253&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano Hotel with a restaurant, near Moinhos de Vento Park ## Photo gallery for Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano ![Room, 1 King Bed, Smoking, Jetted Tub - Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/c88c2f78.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/19eef11e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/f055419c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/06d5f288.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/a4481e9a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Porto Alegre, this hotel offers leisure and business amenities. Enjoy the on-site bar, restaurant, and 24-hour business center. Free in-room WiFi keeps you connected, and laundry services make extended stays easier. Guests love the strategic location. ## Reviews 8.0 Very good ## Popular amenities - Bar - Parking available - Breakfast available - Gym - Room service - Pet-friendly ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=477253&PinnedHotelID=477253&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/ace2a371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.6 Excellent 22 reviews ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Minibar Cable channels Iron/ironing board - 291 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room, 2 Double Beds ![Superior Twin Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/eff2b661.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Double Beds ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Minibar Cable channels Iron/ironing board - 323 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/3e7ba986.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Minibar Cable channels Iron/ironing board - 323 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Twin Room, 2 Twin Beds, Accessible ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/be8df77c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Twin Beds, Accessible ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels - 291 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Classic Twin Room, 2 Twin Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/be8df77c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Minibar Cable channels Iron/ironing board - 291 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/9f8dbda0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 12 reviews ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Minibar Cable channels Iron/ironing board - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/6c9acaf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Separate dining area Soundproofed Air conditioning LCD TV Blackout drapes/curtains 2 bathrooms Hair dryer Private bathroom - 861 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Classic Twin Room, 1 Double Bed ![Classic Twin Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/480000/477300/477253/1bf1a185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 1 Double Bed ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels - 269 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Master-Porto-Alegre.h477253.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Master-Porto-Alegre.h477253.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-30.02709%2C-51.18232&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3d8VrnXhYYxIhj_qkpD-tjZICEM=) Avenida Carlos Gomes 565, Bela Vista, Porto Alegre, RS, 90480-003 #### What's nearby - Unisinos \- 8 min walk \- 0.7 km - Moinhos de Vento Park \- 20 min walk \- 1.7 km - Iguatemi Shopping Porto Alegre \- 3 min drive \- 2.6 km - Consulate of the United States of America \- 3 min drive \- 2.6 km - Bourbon Shopping \- 3 min drive \- 2.9 km #### Getting around - Mercado Station - 9 min drive - Aeromóvel Station - 14 min drive - Salgado Filho Intl. Airport (POA) - 11 min drive #### Restaurants - ‪Mokai Platinum - ‬3 min walk - ‪Restaurante Da Praça - ‬6 min walk - ‪Ora Fit - ‬6 min walk - ‪Altis Gastronomia Executiva - ‬3 min walk - ‪Takêdo - ‬5 min walk ## About this property ### Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano Hotel near Iguatemi Shopping Porto Alegre Located close to Moinhos de Vento Park and Consulate of the United States of America, Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano provides dry cleaning/laundry services, a bar, and a gym. Free in-room WiFi is available to all guests, along with a conference center and a restaurant. You'll also find perks like: - Buffet breakfast (surcharge), self parking (surcharge), and a computer station - Laundry services, smoke-free premises, and a banquet hall - A 24-hour front desk, meeting rooms, and an elevator - Guest reviews speak well of the location Room features All 172 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Showers, free toiletries, and hair dryers - 32-inch LCD TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Daily buffet breakfast (BRL 36 per person)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/7a1b34a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Cosmopolitan Porto Alegre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,002 reviews CA $65 CA $69 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/10000000/9820000/9815500/9815440/f2421ca2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Express Dom Pedro II São João - Pet-friendly - Free WiFi - Air conditioning - Gym 8.4 Very good 745 reviews CA $55 CA $58 total includes taxes & fees Jan 1 - 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Pet-friendly - Free WiFi - Air conditioning - Gym 9.2 Wonderful 1,016 reviews CA $52 CA $55 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=70403720&PinnedHotelID=70403720&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room | Living area](https://images.trvl-media.com/lodging/3000000/2880000/2870900/2870801/ad03e725.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Tree Towers Millenium Porto Alegre Praia de Belas - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 1,003 reviews CA $106 CA $111 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2870801&PinnedHotelID=2870801&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/931e8f36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manhattan Porto Alegre by Mercure Moinhos de Vento - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 741 reviews CA $81 CA $85 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/795500/795418/cd8c8960.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Porto Alegre Tres Figueiras Hotel Tres Figueiras - Pool - Pet-friendly - Free WiFi - Restaurant 7.8 Good 606 reviews CA $69 CA $73 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=795418&PinnedHotelID=795418&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Covered self parking on site (BRL 35 per day) - Limited onsite parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 50 for adults and BRL 25 for children - A bar/lounge - A restaurant ### Things to do - Gym ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Computer station - Conference center (3,014 square feet of space) - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (35 inch wide door) - Front entrance ramp - Roll-in shower (47 inches wide) - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 10 floors - 2 buildings - Banquet hall - Built in 2000 - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 63 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 22 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 50 for adults and BRL 25 for children - Covered self parking fee: BRL 35 per day - Pet fee: BRL 63 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Hotel PORTO ALEGRE Holiday Inn PORTO ALEGRE PORTO ALEGRE Holiday Inn Holiday Inn Porto Alegre Brazil Holiday Inn Porto Alegre Hotel Master Porto Alegre Holiday Inn Porto Alegre Master Porto Alegre Carlos Gomes ## Frequently asked questions ### Is Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano pet-friendly? ### How much does it cost to stay at Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano? ### How much is parking? ### What time is check-in at Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano? ### What time is check-out at Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano? ### Where is Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 428 8 - Good 319 6 - Okay 136 4 - Poor 75 2 - Terrible 48 ## Reviews ### 10/10 Excellent #### Evandro Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious room, resyaurant, walking distance to the park, embassy. Hot water, A/c and heater, frigor bar. ##### Evandro Stayed 1 night in Sep 2025 ### 8/10 Good #### Yolanda Aug 8, 2022 Liked: Cleanliness, amenities, property conditions & facilities The room was great, comfy bed, good breakfast. ##### Yolanda Stayed 1 night in Aug 2022 ### 10/10 Excellent #### YAYA Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was great, unfortunately the staff could not print a few pages of a presentation for me... ##### YAYA Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Andreia Jan 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Staff super friendly and helpful. Hotel is clean and not a noisy location. ##### Andreia Stayed 1 night in Jan 2024 ### 8/10 Good #### Annie Dec 6, 2023 Liked: Staff & service The hotel is an old big building, well located. I stayed one night only. ##### Annie Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Gustavo Feb 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is great for the price. Breakfasts is normal, not too much options, I can say is decent. Parking is terrible, vey tight spaces. Be careful. ##### Gustavo Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Lucia Jul 24, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nobody came to help with the lovages, we had to go and find someone! Hallway carpet are really dirty old and smells! TV in the rooms are very old! Windows in the rooms don’t lock there is only one elevator that woks! The refrigerator in the room is empty! The towels are yellow because they are too old! ##### Lucia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Henrique Mar 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Henrique Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Henrique Mar 16, 2025 Liked: Amenities . ##### Henrique Stayed 3 nights in Mar 2025 ### 6/10 Okay #### PAULO TEXEIRA Apr 17, 2024 X ##### PAULO TEXEIRA Stayed 1 night in Apr 2024 ### 8/10 Good #### Claudio Luis Cardoso Sep 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The restaurant in the hotel is good, so you don't need to go out for breakfast, lunch or dinner if you don't want. Also, there are some dinning options around the hotel. The room was clean but it could be cleaner. But it is still above the average. It is close to the American consulate and the area is safe considering Porto Alegre is a big city. ##### Claudio Luis Cardoso Stayed 1 night in Sep 2023 ### 8/10 Good #### joao Feb 29, 2024 Disliked: Staff & service, property conditions & facilities Property is needing update, Carpet Floors Super Dirty. Breakfast below average. ##### joao Stayed 1 night in Feb 2024 ### 8/10 Good #### Angelo Marcio Jul 16, 2024 Ok ##### Angelo Marcio Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Fidaa Apr 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Nothing ##### Fidaa Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Gerry Oct 23, 2024 Disliked: Cleanliness, amenities, property conditions & facilities The bathrooms were covered in black mold. Carpets and walls in the hallways were filthy. Paint was peeling on the walls in the room and there was mold on the walls. Utterly disgusting! ##### Gerry Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Winston Aug 17, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities On Aug 8 I went to the hotel to ask them to hold the reservation, the guest will postpone check in to Aug 11 instead of Aug 9\. The attendant confirmed the reservation is maintained and check in moved to Aug 11\. On Aug 11 the guest arrived and the reservation was unavailable, it had been cancelled. She had to make a new reservation on the spot and paid directly. I demand reimbursement of the amount I paid through Orbitz! ##### Winston Stayed 6 nights in Aug 2022 ### 6/10 Okay #### Larissa Pellenz Oct 29, 2025 Disliked: Amenities, property conditions & facilities Best blanket for the room, better breakfast, better amenities, coffe or tea in the room and after 22:00 hours you don’t have any bar or food. If you arrive late it is a problem ##### Larissa Pellenz Stayed 1 night in Oct 2025 ### 6/10 Okay #### Larissa Pellenz Oct 29, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Room is ok but the blankets are poor ##### Larissa Pellenz Stayed 1 night in Oct 2025 ### 8/10 Good #### Verified traveller Sep 8, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Ótimo custo benefício. Ótimo custo benefício. Café da manhã poderia ser melhor sem dúvida. Atendimento muito bom. ##### Verified traveller Stayed 1 night in Sep 2025 ### 6/10 Okay #### MARCELO Sep 7, 2025 Liked: Staff & service, room comfort #### RAZOÁVEL Hotel grande, muito bem localizado, mas tem alguns problemas pontuais que precisam ser resolvidos o quanto antes para não perderem hóspedes e qualidade. Meu apto tinha vários problemas que na medida do possível foi parcialmente resolvidos, mas nada que impediu ficar por 4 dias. O restaurante do hotel é bom e o café da manhã na média, bom mas nada extraordinário. Agradeço a todos por tentarem resolver os problemas com rapidez, principalmente o senhor da manutenção que foi muito atencioso e prestativo, mas não me recordo o nome, apenas lembro que ele veio na quinta-feira pela manhã. ##### MARCELO Stayed 3 nights in Sep 2025 ### 8/10 Good #### Salvio R Sep 6, 2025 Liked: Staff & service, room comfort Box do banheiro vaza muita agua para o restante do banheiro enquanto se toma banho. Comida do restaurante no jantar deixa muito a desejar. No mais, para uma boa noite de sono, atende muito bem. ##### Salvio R Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Ana Paula Aug 17, 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Perdeu qualidade Experiência ruim. Já tinha ficado outras vezes no hotel, mas percebi que a qualidade caiu. No andar que fiquei (5 andar) vimos bandejas de comida na no chão escada desde que entramos até a hora que saímos do hotel. Estávamos estacionado no estacionamento, saímos à noite de carro e quando retornamos estava lotado, ou seja, não pude retornar e tive que deixar o carro na rua. Café da manhã lotado e sem reposição. Infelizmente à qualidade caiu. ##### Ana Paula Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Karine Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nas últimas hospedagens o hotel melhorou muito. Café da manhã está com mais opções, atendimento cordial e simpático. ##### Karine Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel, hospedagem, atendimento excelentes. Mas encontramos o edredom do quarto sujo. ##### Verified traveller Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Alekson Aug 5, 2025 Disliked: Cleanliness, property conditions & facilities #### Muito ruim, com elevador com problemas. Já me hospedei na rede Master várias vezes, inclusive neste Hotel MAster da Carlos Gomes em POA, umas 3 vezes...o hotel está largado, piso dos corredores levantando, goteiras por todo lado na recepção, sem contar um único elevador (de serviço) operando para todos os hóspedes e funcionários. O que mais chamou a atenção foi um elevador que pelo fabricante suportaria 11 pessoas foi reduzida sua capacidade para 4 pessoas...por que??? 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