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Residence Inn by Marriott Portland North – Avis

3 out of 5
Residence Inn by Marriott Portland North
1250 N Anchor Way, Portland, OR

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 193 avis sur 404." "
Note de 8 – Bien, d’après 141 avis sur 404." "
Note de 6 – Acceptable, d’après 44 avis sur 404." "
Note de 4 – Médiocre, d’après 18 avis sur 404." "
Note de 2 – Terrible, d’après 8 avis sur 404." "

8,8/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

8,6/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

2/10 – Terrible

Eriberto

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
I booked my room months in advance and then to be told at check in that the room I rented had been completely sold out. So what’s the point in booking a ways out if what you’re booking will not be available?
Séjour de 2 nuits en avril 2024

8/10 – Bien

Melissa

Points forts : Propreté, service et personnel
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Matthew

It was ok. Parking is the right price and out of downtown pdx
Séjour de 1 nuit en avril 2024

8/10 – Bien

Shirley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024

6/10 – Acceptable

Lucina

Séjour de 6 nuits en mars 2024

8/10 – Bien

Tracy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

D'Arcy

Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were there in an ice storm. While it would have been better for property to be proactive and have ice remediation (doors frozen shut, treacherous conditions in parking lot, no safe walking path) in place, it seems the entire city had same mentality when it comes to winter storms. The rooms were clean and roomy and it was quiet and safe once inside.
Séjour de 4 nuits en janvier 2024

4/10 – Médiocre

Jovoni

Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Storey, Forest Grove

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property within walking distance to the expo center
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Harley

Séjour de 2 nuits en octobre 2023

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good stay
Overall pretty good. The area felt safe, central, and the room was good. We had lots of issues with our keys not working bit that was it.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Amanda

Séjour de 1 nuit en décembre 2023

8/10 – Bien

Matthew

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked how easy it was to go onto the freeway and get to the places I wanted to go. Convenient parking.
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Timothy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Amanda

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Marie

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Martha

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Points faibles : Propreté, état et installations de l’hébergement
Could be cleaned better
There were hair clippings all over the bathroom counter and floor. Coffee maker had old coffee, not cleaned. Bed was comfortable though.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Bryden

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Great place to stay.
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

tiffany

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel, even better service.
This was one of the best places we’ve stayed. The front counter was extremely helpful, polite, welcoming, and overall just wonderful. We were staying at the hotel next door, we ended up just booking at the Residence as soon as a room was open. It was perfect for our family
Séjour de 1 nuit en août 2023

10/10 – Excellent

Mary

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2023

10/10 – Excellent

Amy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel with a pool and free breakfast. The staff was very friendly and accomodating. Was a good experience.
Séjour de 1 nuit en août 2023

8/10 – Bien

Zorana

Séjour de 1 nuit en août 2023

10/10 – Excellent

James

Séjour de 3 nuits en juillet 2023

10/10 – Excellent

Janna

Séjour de 1 nuit en juillet 2023

4/10 – Médiocre

Seida

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The bedroom smells so bad the mattress, uncomfortable price doesn’t worth it. The front area access is not easy overall, I did not like the area or the hotel the hotel is too dark. The staff were so welcoming and they were very helpful. Everyone that work there was so friendly and welcoming If it wasn’t for them, I would give a zero star for this hotel. The hotel needs upgrading.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Chris, Yorba Linda

Séjour de 2 nuits en juin 2023

10/10 – Excellent

Sara

Séjour de 2 nuits en mai 2023

6/10 – Acceptable

Nick

Points forts : Propreté, service et personnel et commodités.
There was always some noise outside. Never got room service when i call it in.
Séjour de 7 nuits en janvier 2023
Wright a répondu le 13 mars 2023
Dear Nick,Thank you for taking the time to let us know about your experience while staying with us. Your experience of poor housekeeping services is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk and housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Excellent

cindy

Séjour de 1 nuit en décembre 2022

4/10 – Médiocre

Srinivasa

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Service and damaged bath tub that I didn’t like it
Wright Allen a répondu le 28 déc. 2022
Dear Srinivasa,Thank you for taking the time to let us know about your experience while staying with us. Your experience of service being non-exemplary is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk and housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,

10/10 – Excellent

Ronald

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2022
Wright Allen a répondu le 28 déc. 2022
Dear Ronald,On behalf of the entire hotel team, I want to thank you for sharing about your experience during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk and housekeeping staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Daniel

Séjour de 2 nuits en décembre 2022
Wright Allen a répondu le 28 déc. 2022
Dear Daniel,On behalf of the entire hotel team, I want to thank you for sharing about your experience during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk and housekeeping staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Joyce

Séjour de 1 nuit en novembre 2022
Wright Allen a répondu le 28 déc. 2022
Dear Joyce,On behalf of the entire hotel team, I want to thank you for sharing about your experience during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk and housekeeping staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Ashley

Séjour de 1 nuit en octobre 2022

10/10 – Excellent

Shakita

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great. The room was very clean and everyone was very nice.
Séjour de 1 nuit en octobre 2022
Wright Allen a répondu le 3 nov. 2022
Dear Ryan,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience during your previous stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk and housekeeping staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Janet

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2022
Wright Allen a répondu le 31 août 2022
Dear Janet,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel housekeeping staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Had I known, I would’ve parked on the street
Check in was courteous and fast. I wasn’t aware of the $10/day parking fee since I’ve previously stayed there in the past and it was free then. I didn’t realize it until I received a $50 charge at the end of my stay. Oh well, lesson learned. Strike 1. I checked into the room to find out the lock gets stuck and called the front desk. Front desk clerk said “oh yeah, that lock gets stuck but I will send maintenance over” If you knew the lock gets stuck, why would you issue the room? Then as I get my clorox wipes out to sanitize the room and put my own bedsheets on the bed (seen too many travel horror stories), the tables and nightstands had this sticky brown gunk on it. Strike 2. The bed was comfortable and breakfast was hot. The neighboring area was pretty sketchy with homeless nearby and groups of people hanging out in cars and the sidewalk on an already narrow street made me not want to venture out past 8pm. Strike 3. I chose this hotel for proximity for work and one of the better hotels in north Portland but sadly, the homeless has created an unsatisfactory environment in that area that I hope those residents and guests that stay nearby can feel safe in the future.
Séjour de 5 nuits en août 2022
Wright Allen a répondu le 31 août 2022
Dear Anonymous,Thank you for taking the time to let us know about your experience while staying with us. Your experience of poor service and cleanliness is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel management leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Excellent

BRANDON

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2022
Wright Allen a répondu le 31 août 2022
Dear Brandon,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel housekeeping staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

barbara

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Very well appointed room and kind staff. Had a great meal for a hotel.
Séjour de 5 nuits en août 2022
Wright Allen a répondu le 31 août 2022
Dear Barbara,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel housekeeping staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Jamie

Séjour de 4 nuits en août 2022

10/10 – Excellent

Siriwhaguru

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff working the front desk was professional, courteous and beyond accommodating. From the front desk staff on /07/30 nights and the front desk staff on 07/31 helped us with our reservation and accommodated an early check in. The gentleman working the front desk on 07/31 even upgraded our reservation due to something minor. We were extremely appreciative. Furthermore, everyone at this Marriott from the housekeeping to the kitchen staff were professional and thoughtful. Thank you.
Séjour de 2 nuits en juillet 2022
Wright Allen a répondu le 4 août 2022
Dear Siriwhaguru, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the front desk and housekeeping team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bien

Shelby

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very nice rooms and comfortable bed. Area outside the hotel very dirty and sketchy.
Séjour de 1 nuit en juillet 2022
Wright Allen a répondu le 4 août 2022
Dear Shelby, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the front desk and housekeeping team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Tammy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Thank you!
We arrived early. 95+ outside with a 16 month old baby. We were, Hot, tired and hungry. Desk clerk let us check in early, gave us a run down of where to eat. Our room was perfect. Close to access door where we parked, ground floor with close by access to the pool. Room was comfy, clean and cool. Great service, great room and nice breakfast the next morning. Happy grandma, mom and baby!
Séjour de 1 nuit en juillet 2022
Wright Allen a répondu le 4 août 2022
Dear Tammy, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the front desk and housekeeping team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bien

Joerg

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Die Qualität und Ausstattung der Zimmer war - wie von anderen Aufenthalten in diversen Residence Inns gewohnt - sehr gut, wir hatten eine Suite mit zwei Schlafzimmern.Viel Platz, extrem bequeme Betten und eine voll ausgestattete Küche! Wenn möglich sollte man diese auch für´s Frühstück nutzen. Das Inklusive-Frühstück in amerikanischen Hotels/Motels ist nur selten eine Offenbarung, aber dieses war wirklich unterirdisch. Nicht mal die sonst übliche Kombination aus Instant-Ei und Bacon war vorhanden. Der Parkplatz war entgegen anderslautenden Angaben offenbar umsonst. Die Gegend bietet außer Appartmentblocks nichts, zwei nahegelegene Restaurants haben Corona offenbar nicht überlebt, so dass man etwas fahren muss, um an Essen zu gelangen.
Séjour de 1 nuit en mai 2022
Wright Allen a répondu le 4 août 2022
Dear Joerg, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the front desk and housekeeping team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Gabriel

Voyage en groupe, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super glad I got to bring my doggy Kyro. Nice staff, super since and clean room. Will definitely be back!!
Séjour de 1 nuit en mai 2022
Michael a répondu le 19 juin 2022
Thank you Gabriel and Kyro for staying with us, we hope to see you soon!

6/10 – Acceptable

Kevin

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The room was not cleaned and had to call the housekeeper to change the sheets
Séjour de 1 nuit en avril 2022
Wright a répondu le 14 avr. 2022
Hi Kevin, Thanks for sharing your feedback with us regarding your recent stay. I will be sure to share your feedback with the appropriate teams to improve for future guests like yourself. It is your feedback that allows us to continue to do what our guests love and improve on areas that were not amazing. If I can be of further assistance, please fee free to contact me directly any time.

2/10 – Terrible

Teresa

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Horrible experience. I would not recommend. No hot water to take a shower. Bed sunk in and comforter was stained. I wouldn’t recommend this hotel.
Séjour de 1 nuit en avril 2022
Wright a répondu le 3 avr. 2022
Thank you for choosing to stay with us. Your experience of the lack of cleanliness and upkeep, is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the Property leadership team, so we can do our best to ensure this does not occur again. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

8/10 – Bien

Lloyd

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Good service.
Séjour de 3 nuits en mars 2022
Wright a répondu le 11 avr. 2022
On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!

10/10 – Excellent

David

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2021
Wright Allen a répondu le 31 août 2022
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel housekeeping staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.